Pruitthealth - Shepherd Hills in La Fayette, GA
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800 Patterson Road, La Fayette, GA 30728
For more information about senior living options: (844) 490-3973
The staff are amazing and highly recommended. The Physical and Occupational Therapists are top-notch. The nurses, CNAs, administration, kitchen, and housekeeping staff are fantastic and truly care for residents like family. They welcome families into the community and treat residents like family. The facility is consistently clean and residents are well cared for. The admissions team is awesome and committed to meeting each resident's needs. The wound care nurse is kind and nurturing. The staff work as a cohesive team to provide excellent care. The facility offers a warm, home-like environment where residents are treated with dignity and respect. Many families would recommend this facility based on attentive care and staff dedication.
The reviewer notes expired milk and urine-covered sheets, calling it a horrible experience. A visitor recalls a resident sitting in poop for hours and eight nurses taking two hours to decide how to change his bag, with the place smelling of feces and bleach. The patient care is described as minimal. Rehab is described as non-existent. Residents were left in their own urine and feces for six hours or more. The management is arrogant and focused on the bottom line rather than patient care. The facility is alleged to be abusive and should be shut down. A family member reports neglect: a patient found naked with diapers on the floor and medications left unattended. The rooms are old and dirty, with bugs, and hygiene is neglected. There are claims of HIPAA violations and missing discharge papers, with medications sometimes disappearing.PruittHealth Shepherd Hills in La Fayette, GA is best suited for families seeking a rehab-focused option where the care culture feels personal and resident-centered. The strongest case sits with short-term and transitional needs: residents who are aiming to regain mobility, relearn daily tasks, and return home benefit from assertive therapeutic teams and a warmth that family members repeatedly note as a core attribute. The community earns its keep when therapy is the priority and staff demonstrate genuine attention to individual progress, communication with families, and a welcoming admission process. Those who require consistent, pristine conditions and relentless staffing oversight should proceed with caution.
The facility's defining strengths lie in the therapy and caregiving core. Physical and occupational therapists routinely receive high praise for their expertise and hands-on approach, with families emphasizing the way rehab staff tailor plans to the resident's pace and goals. Nursing and CNA teams are frequently described as compassionate and attentive, capable of making residents feel seen and supported even amid the demands of a busy floor. When care is focused on recovery, residents often experience meaningful gains and a sense of being treated like family, with the admissions team and DON frequently cited as stabilizing anchors in the transition from hospital to floor.
Yet the picture is not uniformly favorable. Several reviews recount troubling realities: delayed or incomplete care, inconsistent hygiene, and rooms that feel dated or inadequately maintained. Reports of beds unmade, sheets not changed, and rooms that smell of urine or feces surface repeatedly, and a few accounts describe medication handling and charting concerns that can undermine trust. The most cautionary notes target staffing levels and management priorities, with some families accusing upper management of prioritizing the bottom line over daily resident welfare. Taken together, these concerns illuminate a real variability in day-to-day experience.
Despite the serious drawbacks, the pros can offset many downsides when the setting is a rehab-driven stay and family involvement remains high. The standout rehab outcomes can drive progress that families cannot overlook, and in those moments the staff's warmth and teamwork feel transformative. When families are proactive - visiting often, requesting timely updates, and insisting on clear care plans - the risk of neglect or miscommunication tends to recede. The facility's homey, communal atmosphere, and the sense that residents are cared for with affection can help ease anxiety and support emotional well-being, a meaningful counterpoint to operational gaps.
Alternatives are worth considering for families prioritizing flawless upkeep, unambiguous staffing, and aggressive quality controls. If steady, around-the-clock supervision with consistently clean rooms and proactive bedside care is non-negotiable, other facilities may deliver more predictable everyday experiences. Likewise, for residents with complex medical needs, persistent behavioral challenges, or a history that makes vigilance non-negotiable, exploring options with stronger governance or higher staff-to-resident ratios could prevent ongoing stress and potential safety concerns.
Decision-makers should approach Shepherd Hills with a clear checklist and a plan for ongoing oversight. Schedule multiple visits and observe shifts, talk to current residents and families, and request to meet the director of nursing and the admissions team. Inspect cleanliness and maintenance firsthand, examine meal quality, and review incident logs, medication processes, and how care plans are updated and communicated. Establish a point of contact for urgent concerns, set expectations for regular family updates, and ensure a realistic plan for rehabilitation goals and discharge. When approached with diligence, Shepherd Hills can be a solid, compassionate choice for rehab-focused care; when routine oversight falters, the gaps become hard to ignore.
112 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lovell (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Shepherd Hills in La Fayette, GA is an assisted living community that offers a comfortable and caring environment for seniors. With a range of amenities and care services, residents can enjoy their independence while receiving the assistance they need.
The community features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Cable or satellite TV is available in each room for entertainment, and community-operated transportation is provided for convenience. A computer center with Wi-Fi/high-speed internet access allows residents to stay connected with loved ones and engage in online activities.
Dining at Pruitthealth - Shepherd Hills is a delightful experience. The dining room offers restaurant-style dining with specially prepared meals to cater to different dietary restrictions. Additionally, a small library provides a cozy space for reading and relaxation.
Residents can partake in various activities designed to promote physical and mental wellness. The fitness room offers exercise programs to help residents stay active, while scheduled daily activities keep them engaged and entertained. Planned day trips allow residents to explore new places, and resident-run activities encourage social connections within the community.
Care services at Pruitthealth - Shepherd Hills are comprehensive and tailored to individual needs. A 24-hour call system ensures that assistance is always readily available, while 24-hour supervision provides an added sense of security for residents. Trained staff members are on hand to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper medication administration.
The community's convenient location near cafes, pharmacies, physicians' offices, restaurants, transportation options, and places of worship adds to the overall convenience for both residents and their families.
At Pruitthealth - Shepherd Hills, seniors can expect personalized care, an array of amenities, engaging activities, and a welcoming environment that promotes independence and wellbeing.
Pruitthealth - Shepherd Hills is located at 800 Patterson Road, La Fayette, GA 30728 in Walker County, Georgia
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