Arrowhead Health And Rehab in Jonesboro, GA
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239 Arrowhead Boulevard, Jonesboro, GA 30236
For more information about senior living options: (844) 490-3973
Ms. Julia Jones is praised for professionalism, kindness, and helpfulness during admissions. Mrs. Cook, the administrator, is described as warm, hands-on, and dedicated to a home-like environment for residents. The staff are consistently noted as friendly, respectful, and attentive to residents and families. The facility is described as clean, well maintained, sunny, and welcoming with a bright lobby. The admissions team is commended for thorough, informative, and prompt assistance guiding families through placement. The care and therapy are credited with improving residents' mobility and overall well-being. Leadership by the administration, including acts like planting flowers, demonstrates a caring culture that feels like home. Arrowhead is described as a beacon of hope and comfort for families, reflecting genuine compassion and collaboration with caregivers.
Clothing and belongings were stolen from the aunt, and the staff delayed addressing the issue and refused to reimburse. The charge nurse dismissed the aunt's breathing concerns, leading to hospitalization. The facility is described as dirty, with outdated furniture and a pervasive urine odor. Staff are portrayed as unprofessional and uncaring, at times interrogating family members rather than helping. There are claims of theft by staff, including a TV, with reimbursements issued but ongoing concerns remaining. Families report poor communication about loved ones' health declines and deaths, with little notification. Residents allegedly suffer from bedsores and dehydration due to neglect.Arrowhead Health & Rehab in Jonesboro is best suited for families seeking rehabilitation or long-term care where leadership access and a warm, family-like atmosphere are priorities. The community earns its strongest endorsements from families who value a hands-on administrator and a proactive admissions process, with particular praise for Julia Jones as a guide through the transition. When the goal is a homey environment, where staff strive to know residents personally and coordinate care with families, Arrowhead can feel like the right fit.
Those weighing alternatives should seriously consider this facility only if flawless safety, impeccable daily operations, and spotless upkeep are nonnegotiable. Several reviews flag troubling realities: personal belongings go missing, sometimes with limited accountability or reimbursement; instances of neglect or slow response to medical concerns; and occasional reports of dirty rooms, odors, and aging furnishings. Some families experienced abrupt changes in staff demeanor or communication gaps, and a handful of visits described procedures that felt impersonal or disorganized. For families needing a consistently pristine, highly regulated setting, Arrowhead may not meet that bar.
The strongest offset to these risks lies in the leadership and culture that have emerged under recent administration. Families repeatedly credit Mrs. Cook and her team with transforming the facility - improving morale, cleanlines, and the overall tone of care. The admissions process, guided by Julia Jones, is repeatedly described as compassionate, efficient, and informative, helping families navigate complex decisions with less stress. Numerous notes emphasize a home-like atmosphere, genuine kindness from front-desk and nursing staff, and a collaborative spirit with hospice partners and external care teams. Those who witness these improvements report a tangible uptick in resident engagement, happier visit experiences, and clearer communication about care plans.
Yet the negative threads persist and cannot be dismissed. The most concerning themes center on safety and trust: recurring complaints about missing clothing and other belongings, slow or fragmented responses to urgent needs, and inconsistent quality of care across shifts. Several reviews recount episodes of bedsores, dirty rooms, and broken or outdated furniture, with families feeling the environment does not consistently reflect the care promised. Some families describe unprofessional interactions, abrupt telephone conversations, and a perception that some staff are stretched too thin to deliver timely attention. Taken together, these patterns undermine confidence in a facility that otherwise showcases strong leadership and warmth.
Practical decision guidance follows naturally. Prospective residents' families should demand concrete assurances: current staffing levels and turnover rates, daily care updates, and a transparent process for reporting and resolving concerns. Before admission, request a tour with multiple shifts observed to gauge consistency; inspect rooms for cleanliness, odors, and maintenance, and verify that belongings policy is clear and that items can be tracked or safely stored. Engage with the administrator on ongoing quality initiatives, and press for timely family updates when changes occur. If hospice or therapist coordination matters, confirm ongoing collaboration and shared care planning, and consider a trial period or respite stay to assess dynamics in real time.
In the final assessment, Arrowhead presents a pragmatic choice for families who prize strong leadership, a genuine rapport with admissions staff, and a hopeful trajectory of improvement. It can be a compelling option for long-term care or rehab when the family is ready to lean into a collaborative care model and actively monitor quality signals. However, for those whose nonnegotiables include impeccable safety records, zero tolerance for lost belongings, consistently spotless environments, and uniformly reliable staff, alternatives should be explored with urgency. The community merits serious consideration, but only with clear expectations, rigorous oversight, and a plan to address the persistent operational gaps that some residents and families have documented.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arrowhead Health And Rehab in Jonesboro, GA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents. With a focus on providing a vibrant and engaging environment, our community aims to enhance the quality of life for seniors.
In terms of amenities, Arrowhead Health And Rehab offers several convenient features such as a beauty salon, cable or satellite TV, community-operated transportation, and a computer center. Residents can also enjoy delicious meals in our dining room with restaurant-style dining, accommodating special dietary restrictions. For leisure activities, there is a fitness room, gaming room, small library, and outdoor space for relaxation. High-speed internet and telephone services are available for staying connected with loved ones.
When it comes to care services, Arrowhead Health And Rehab ensures round-the-clock care with its 24-hour call system and supervision. Our trained staff provides assistance with various activities of daily living including bathing, dressing, transfers, and medication management. We also offer specialized diabetes diets and cater to special dietary needs. Transportation arrangement for non-medical purposes as well as transportation to doctors' appointments are provided for convenience.
To keep residents engaged and socially active, we organize concierge services, fitness programs, planned day trips to nearby attractions, resident-run activities, and scheduled daily activities. Nearby amenities such as cafes, parks, pharmacies, physicians' offices restaurants are easily accessible for added convenience.
At Arrowhead Health And Rehab in Jonesboro, GA residents can enjoy an enriching lifestyle while receiving personalized care tailored to their individual needs.
This area of Jonesboro, Georgia offers convenient access to essential amenities such as pharmacies, physicians, hospitals, restaurants, places of worship, parks, theaters, cafes, and transportation options. With multiple CVS and Walgreens locations nearby for medication needs, as well as various medical specialists and a hospital in close proximity, seniors can feel at ease knowing they have easy access to healthcare services. Additionally, there are dining options like Chick-Fil-A and McDonald's for quick meals, and recreational spaces like Forest Park Recreation & Parks for outdoor activities. The AMC Southlake 24 theater provides entertainment options for movie lovers. Overall, this area provides a mix of convenience and leisure opportunities for seniors looking to settle down in Jonesboro.
Arrowhead Health And Rehab is located at 239 Arrowhead Boulevard, Jonesboro, GA 30236 in Henry County, Georgia
Arrowhead Health And Rehab on seniors.fyi includes 4 photos including images showing bedroom, healthcare, home interior, television, physical therapy, rehabilitation, exercise, office, and more.
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