Glenwood Health And Rehabilitation Center
Save4115 Glenwood Road, Decatur, GA 30032
For more information about senior living options: (844) 490-3973
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The Harborview Transportation Lead is consistently praised for reliability, compassion, and proactive care, setting a high standard. Residents describe the staff as treating them like family, helping create a safe, welcoming, and well-run facility. Michael Boyd, the maintenance director, is called pleasant and sociable, with patients feeling love and respect. Glen Wood Health Center staff are warm, caring, and genuinely attentive, putting families at ease about care. Mike the maintenance staff member is described as kind and professional, bringing comfort and smiles to residents. The nurses, CNAs, activities, therapists, and supervisors are repeatedly praised for excellence and dedication. The facility is viewed as a true community where residents feel at home and valued.
The facility would not take him, showing a clear lack of care for the patient. The nurse acted unconcerned and the patient reportedly coded before reaching the emergency room, nearly dying. The director allegedly allowed a loved one to sit in feces and urine without anyone changing him. The facility is described as the absolute worst, with nurses dismissive and most staff unhelpful. The place smells like urine and mildew, and the rooms are unclean. The staff at this site are very unprofessional. The reviewer warns not to send any patient or family members to this site and cautions against Grady recommending it. The director is accused of prioritizing money over patient care and humanity. One star is too many; the facility is horrible.A chorus of voices paints a complex, human picture of care, community, and challenge at these facilities. Across comments from long-time residents, family members, and visiting professionals, there is a strong thread of warmth, gratitude, and pride in the people who show up every day to support patients and their families. One resident, reflecting on five years of life at the facility, describes an environment that feels more like a community than a generic care setting. "If I could give 10 stars, I totally would," they write, praising leadership for always keeping patients happy and healthy, nurses who treat residents like royalty, and a staff that genuinely enjoys spending time with residents. The sense of regular, heartfelt connection - laughter, chats, and a shared sense of belonging - emerges as a recurring highlight.
Several reviews lift up specific individuals who embody the caregiving spirit. A public recognition of Harborview's Transportation Lead stands out for its blend of professional reliability and personal care: going above and beyond, treating the facility like family, and embodying the organization's values through reliability, compassion, and proactive protection of everyone who relies on Harborview. The tone is that of genuine appreciation for someone who not only performs duties well but also models a standard of care and personal responsibility that others strive to imitate. In a related vein, a maintenance director at Glenwood Health Center earns praise for warmth and dedication. A reviewer recounts a fire-alarm inspection where Michael Boyd was "beyond pleasant," connecting with patients and earning their respect by his visible care for the people he serves. Such testimonials underscore the way certain staff members become trusted anchors of a facility's daily life.
Yet the reviews also reveal real, pressing concerns about care, safety, and communication. One family recounts a frightening situation: being told the facility would not admit a loved one to hospital care, forcing the family to rush to the hospital themselves because their father, who has a tracheostomy, needed urgent attention. The reviewer laments the apparent lack of care for the patient in that moment and questions how the facility can justify leaving a vulnerable person without timely hospital access. This thread speaks to anxieties about patient safety and the moral weight of the decisions people rely on facilities to make in moments of crisis.
Family members who do offer praise also do so with caveats. A resident who is generally pleased with the 90% of staff who feel like "awesome" caregivers explains a major limit: the wish to keep a fully trained service dog with them. They note that they know their dog's care needs and that doctors would vouch for the dog's behavior, yet the policy prevents the animal from living with the resident. They acknowledge the overall kindness, the way staff greet them with smiles, and the sense that the facility can feel like home, but the service-dog issue prevents a perfect five-star verdict. In the same vein, several shout-outs to admissions staff, a front-desk employee who offers a welcoming greeting, and maintenance crew members reflect how important individual interactions are to the resident experience, even as policy constraints or logistical gaps keep some residents from feeling fully satisfied.
Not every message is celebratory. A set of reviews describes troubling lapses in care and professionalism. One reviewer warns other families not to place their loved ones in the facility, alleging that a nurse was unconcerned and that a husband "coded" before reaching the emergency department - an accusation that, if true, would be deeply alarming. Another reviewer harshly labels the place as the absolute worst facility, with accusations of dismissive nursing staff and widespread unhelpfulness. Additional comments describe a facility that smells like urine, has mildew in rooms, and appears unclean, with staff described as unprofessional and largely uninterested in patient well-being. These accounts, while jarring to read, are part of the same broad mosaic, illustrating serious concerns about quality of care, safety, and cleanliness from people who have depended on the facility for a loved one.
Amid the contrasts of praise and critique, there are vivid, heartwarming anecdotes about individual caregivers who brighten the day for residents. Mike, the maintenance staff member repeatedly named in several reviews, is celebrated for his kindness, attentiveness, and ability to put residents at ease. One family member credits Mike with restoring a sense of safety and happiness for their grandmother by repairing lights and engaging her with a warmth that felt like friendship. Another review recalls a moment where a staff member's smile, brought by Mike, helped a relative in a way that made months of worry melt away. The maintenance team's presence is portrayed as a steadying force - someone residents can count on to show up with both practical help and human kindness.
Taken together, these voices sketch a care environment that is as human as it is nuanced. The community clearly welcomes and respects many staff members who embody empathy, professionalism, and reliability, and families repeatedly express gratitude for individuals who treat residents with dignity, maintain a sense of home, and create moments of connection. At the same time, the same set of reviews highlights that patient safety, cleanliness, and consistent quality of care remain areas where families worry and demand improvement. The references to policy barriers - such as service-animal accommodations - and to instances of perceived neglect or neglect-like behavior remind readers that even well-loved facilities must continually adapt to meet all residents' needs and uphold the highest standards.
In the end, the picture is not one-dimensional. The enduring takeaway is a community that cares deeply about people - the residents who call the facility home, their families who rely on the staff during difficult times, and the dedicated individuals at every level who show up with generosity of spirit. The stories celebrate moments of genuine humanity: a smile that heals a moment of fear, a maintenance man who feels like a friend, a transportation lead who embodies reliability, and a director who inspires confidence through visible care. They also call for vigilance: to improve safety, to address cleanliness and professionalism, and to ensure every resident can access timely care and treatment when needed. It is a portrait of people trying to do right by one another, imperfect yet earnest, hopeful for continuous improvement and steadfast in their commitment to care.
225 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Glenwood Health And Rehabilitation Center in Decatur, GA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can enjoy pampering and grooming services, as well as access to cable or satellite TV for their entertainment needs. Community operated transportation is available to help residents get around and explore the area.
For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet access. Meals are served in a spacious dining room with restaurant-style dining options, and assistance with special dietary restrictions is provided.
Residents can keep themselves active and engaged through various activities offered at Glenwood Health And Rehabilitation Center. The fitness room allows residents to exercise and maintain their physical health. There is also a gaming room and small library for leisure activities.
The community has well-maintained gardens and outdoor spaces where residents can relax and enjoy nature. Housekeeping services are provided to ensure a clean living environment, and move-in coordination assistance is available to make the transition smooth for new residents.
In terms of care services, Glenwood Health And Rehabilitation Center offers 24-hour call system and supervision to provide round-the-clock support for residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management is also provided, along with diabetes diet assistance for those who require it. Mental wellness programs are in place to prioritize the overall well-being of residents.
Transportation arrangements are made not only for non-medical purposes but also specifically for doctor's appointments. A wellness center caters to the physical well-being of the residents.
Located in Decatur, GA, Glenwood Health And Rehabilitation Center benefits from its proximity to amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options nearby. Concierge services are also offered for additional convenience.
Overall, Glenwood Health And Rehabilitation Center offers a comfortable and supportive environment for seniors, providing the necessary care services and amenities to enhance their quality of life.
Glenwood Health And Rehabilitation Center is located at 4115 Glenwood Road, Decatur, GA 30032 in DeKalb County, Georgia
Glenwood Health And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, lobby, waiting area, seating, decor, plant, salon, gym, and more.
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Interior
Lobby
Exercise Equipment
Salon
