Memorial Manor Nursing Home

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Memorial Manor Nursing Home

1500 East Shotwell Street, Bainbridge, GA 39819

For more information about senior living options: (844) 490-3973

2.5 from 65 reviews
5 stars
19
4 stars
3
3 stars
5
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4
1 stars
34

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    Overall Review of Memorial Manor Nursing Home

    Pros

    • pro The ER experience for the reviewer's 92-year-old father was exceptional.
    • pro The staff were amazing and Memorial is a great facility.
    • pro Nurses and doctors provided caring, compassionate, and polite care to the patient and family.
    • pro The male nurse who transported the patient demonstrated the best caring tone and words the reviewer had ever heard.
    • pro The first tech at the wound clinic was helpful, kind, and sweet.
    • pro The care for the gallbladder removal was fast, and the staff had a great personality.
    • pro The ambulance staff showed exceptional compassion.

    Cons

    • pro The hospital is described as not a good place, with hours-long waits and poor care.
    • pro Dr. Aaron Fuller is accused of becoming agitated, yelling, pointing, and threatening to remove a parent from the hospital.
    • pro The doctor allegedly called security and law enforcement to eject the parent, preventing advocacy for the patient.
    • pro Maydene in Medical Records is labeled rude, ignorant, unprofessional, and clueless about birth certificate processes.
    • pro The ER is described as the worst patient care the reviewer has witnessed, with long waits and neglect.
    • pro Dr. Escalante is accused of pushing three medications into the IV, causing drastic drops in blood pressure and heart rate without adequate explanation.
    • pro The Wound Clinic is criticized for rude treatment of elderly parents and abrupt, unexplained care.
    • pro The facility is described as filthy and unsafe, with dirty conditions, rusty water, and reused equipment.

    Review

    Memorial Hospital and Manor appears in a split light in a long-running mosaic of patient experiences. On one hand, several visitors recount moments of life-saving care and genuine compassion from nurses and some doctors; on the other hand, a sizable portion of feedback centers on delays, tense encounters, perceived negligence, and inconsistent communication. Taken together, the reflections sketch a facility that can deliver both highly attentive, compassionate care and deeply troubling episodes that leave families feeling frightened, unheard, or unsafe.

    A recurring theme across many accounts is the perception that getting timely attention in the Emergency Department can be unpredictable and frustrating. One reviewer bluntly: "If I could give zero I would; this isn't a good place, they take hours to attend you and they don't even take good care of you." In contrast, other visitors report experiences where the ER team moved promptly and treated them with care, noting that on two separate trips after urgent care failed them, they were "in and out within 3 hours" and felt heard and supported. This juxtaposition underscores a variability in patient flow and responsiveness that leaves potential patients uncertain about what to expect.

    Interwoven with comments about wait times are specific, pointed accounts of disrespectful or aggressive behavior by certain clinicians. A troubling morning encounter with Dr. Aaron Fuller in the early hours of June 15, 2025 is described in vivid terms: an advocate being a parent who asked a straightforward question about the care being provided, only to face a raised voice, a pointed finger, and directives to stay inside the patient room and out of the hallway. The doctor allegedly told the reviewer what they "needed to do," then implied that the family might need to remove the patient from the facility. When the reviewer asserted their right to stay and advocate, security and law enforcement were reportedly called, the reviewer was ejected, and the incident was framed as a potential abuse of authority that undermined family-centered care. The reviewer requests a thorough investigation and a formal account of any corrective actions, highlighting a fear that patients and families can be treated more like obstacles than partners in care.

    The issue of staff conduct is not limited to a single physician. Other comments point to administrative and customer-service frustrations in areas like medical records. One person singled out "Maydene in Medical Records" as rude, ignorant, and unprofessional, especially regarding processes for signing birth certificates for babies born after a certain point. The comment conveys disbelief that someone in records could be so unclear about procedural steps that affect families' documentation and legal matters, asking the rhetorical, "How is that!?"

    Despite these distressing anecdotes, the hospital is not uniformly portrayed as hostile or uncaring. A strong contrast emerges in remarks about care for an elderly relative in the ER. A reviewer described an "exceptional" experience with their 92-year-old father, praising the compassion and steady presence of the staff. They singled out a male nurse (a Black man in his 30s) for his remarkable warmth and empathy, saying his approach was "heartwarming" and that they would like to know his name to acknowledge him formally. Across the same report, the reviewer thanked the "nurses and doctors for your caring, compassionate and polite care." This kind of praise suggests that even within the same institution, patient experiences can be profoundly positive when the care team communicates well and shows consistent empathy.

    At the same time, other reviews relay harrowing tales of potential negligence and dangerous lapses. One family recounts a near-fatal experience for their husband, warning others to seek care elsewhere and describing a perception of negligence and poor judgment in the ER. Specific allegations include a physician who allegedly pushed three medications into an IV, precipitating a dangerous drop in blood pressure and heart rate, with little explanation or immediate remedy offered. The account emphasizes that the doctor did not appear to engage with the patient, and the IV was started hours after arrival despite the patient's critical state. The reviewer's insistence that the hospital should not be allowed to "practice medicine" unless accountability is addressed reflects deep concern about patient safety and professional oversight.

    Compounding the safety concerns are complaints about time, attention, and basic courtesy in other parts of the care continuum. In the wound clinic, elderly parents were described as being left waiting for long periods, then faced with abrupt, dismissive behavior from a doctor who performed a procedure without explaining its rationale. The lack of follow-through - such as a promised replacement bandage never showing up - and the perception that staff failed to communicate or coordinate care left a sour impression that extended beyond a single visit. The reviewer summed up the sentiment: aside from one helpful tech, the overall patient experience in that clinic was unacceptable.

    One reviewer captures a more positive and hopeful note amid the chorus of criticisms: a patient who had undergone dehydration treatment in the ER afterward described being placed in a room with timely attention, and who appreciated the general sense that the staff listened and responded to concerns. Another entry praises a gallbladder removal experience as fast, with friendly, personable care and a generally positive impression of the environment and procedures. These glimpses of good care are not isolated; they co-occur with the more alarming stories, illustrating a complex, inconsistent picture of service quality.

    Overall, the narratives convey a hospital that can deliver exemplary, compassionate, and efficient care in some moments and, in others, suffer from delays, poor communication, and harsh interpersonal dynamics that undermine trust. The divergent experiences - ranging from near catastrophe managed with empathy to alarming episodes of potential negligence - suggest systemic variability that concerns patients and families about safety, advocacy, and accountability. Callers are not merely unhappy with a single misstep; they are seeking investigations, transparent outcomes, and concrete corrective actions to ensure that future patients and their loved ones receive consistent, respectful, and safe care across all departments.

    Features

    Housing

    • 107 resident community capacity 107 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Memorial Manor Nursing Home in Bainbridge, GA is a welcoming and well-equipped assisted living community. Our residents can enjoy a variety of amenities designed to enhance their comfort and convenience. Our on-site beauty salon ensures that our residents always look their best, while the cable or satellite TV in each room provides entertainment options. We have community-operated transportation services available for outings and appointments, as well as a computer center for those who want to stay connected.

    Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our skilled staff. For those who prefer a smaller setting, we have kitchenettes available in some rooms. Housekeeping services ensure that the living spaces are always clean and tidy.

    We understand the importance of maintaining physical and mental well-being. That's why we offer a fitness room with exercise equipment and a wellness center to support overall health. Residents can also engage in various activities throughout the day, such as gaming in our dedicated gaming room or relaxing in our outdoor space or garden area. The small library provides an opportunity for quiet reading.

    Our dedicated staff is available 24/7 to provide assistance with activities of daily living, including bathing, dressing, and transfers. We have trained professionals who manage medication administration and offer diabetes diet options for those with specific dietary needs. Mental wellness programs are also available to address emotional well-being.

    Located conveniently near various amenities, Memorial Manor has cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals nearby that cater to the needs of our residents. We also arrange transportation for non-medical purposes.

    If you're looking for an assisted living community that prioritizes both comfort and quality care services, Memorial Manor Nursing Home is an excellent choice.

    Nearby Places of Interest

    Physicians

    • Amelia Medical Plaza - Katherine Wiegman MD (0 miles)
    • Prysca Ngalame MD (0.1 miles)
    • Dr Burke, Robinson & Moye (0.1 miles)
    • South Georgia Urology Group (0.1 miles)
    • Primary Care Of Southwest Georgia (0.2 miles)
    • Leverett Dental (0.2 miles)
    • Burke & Robinson MD PC (0.2 miles)

    Pharmacies

    • Harvey's Supermarket (0.1 miles)
    • Bainbridge Pharmacy (0.2 miles)
    • Walgreens (0.2 miles)
    • Winn-Dixie (0.8 miles)
    • CVS Pharmacy (1 miles)

    Restaurants

    • McDonald's (0.2 miles)
    • Taco Bell (0.2 miles)
    • Five Star China Buffet (0.3 miles)
    • Wendy's (0.4 miles)
    • Wing Street (0.4 miles)
    • Ggg Foods (0.7 miles)
    • Hardee's (0.7 miles)

    Hospitals

    • Memorial Medical Center (0.2 miles)
    • Renex Dialysis Centers of South Georgia (1.1 miles)
    • Memorial Hospital & Manor (1.5 miles)

    Places of Worship

    • Connection Church (0.2 miles)
    • Church of Jesus Christ of Latter Day Saints (0.3 miles)
    • Lamb Temple-God Working (0.5 miles)
    • Southern Baptist Convention (0.6 miles)
    • Church Of Christ (0.9 miles)
    • Priestly Praise (1 miles)
    • Bowen Baptist Association (1 miles)

    Transportation

    • Enterprise Rent-A-Car (0.3 miles)

    Parks

    • Decatur County Memorial Coliseum (0.3 miles)
    • College Street Park (0.6 miles)
    • Earle May Park (2.6 miles)
    • Lake Drive Park (2.7 miles)
    • Bill Reynolds Tennis Complex (2.9 miles)
    • Brinson Family Historic District (12.2 miles)

    Cafes

    • Ellianos Coffee Bainbridge (1.1 miles)

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