Stevens Park Health And Rehabilitation

Pros

• The staff at Stevens Park Health & Rehabilitation is frequently described as very friendly and courteous.
• The facility is noted for being clean and well-kept, with a pleasant atmosphere.
• Many reviews highlight the presence of various activities such as bingo, arts and crafts, and social gatherings, which enhance the residents' experiences.
• Residents have had positive interactions with nursing staff and therapists, receiving good care and services.
• Reviewers appreciated the wheelchair-accessible bathrooms, allowing residents to maintain hygiene comfortably.
• One reviewer mentioned enjoying excellent food during their visit to the facility.
• Some residents experienced a comfortable stay in private rooms, contributing to their overall satisfaction.

Cons

• The staff at Stevens Park Health & Rehabilitation was inattentive, causing long waits for assistance.
• There was a lack of acknowledgment for calls for help, leaving patients without timely support.
• The facility's bathrooms were inadequately equipped with limited features like towel racks and shelves.
• Minimal activities were provided, leading to a poor experience for some patients.
• Certain staff members displayed rudeness and a lack of friendliness towards residents.
• Some patients did not receive adequate care beyond medication management, which hindered their healing process.
• Overall, the experience was deemed unsatisfactory by several families due to insufficient staffing and engagement with residents.

Review

Stevens Park Health & Rehabilitation is a facility that evokes mixed feelings among those who have placed their loved ones there. Many families appreciate the diligence and care shown by the staff; this is particularly evident in the management of COVID-19 cases, where reports indicate only two asymptomatic cases among patients and two among staff members. The facility's proactive measures regarding health safety have led to positive experiences for some residents and their families. For instance, one reviewer noted that they could observe from outside—notably, through a large, wheelchair-accessible bathroom—that the environment appears accommodating for residents' needs.

However, despite positive aspects such as the cleanliness of the facility and friendly interactions with staff, concerns about staffing levels surfaced repeatedly. Some reviewers pointed out that although certain staff members were attentive and caring, many others seemed overworked and inattentive. Reports of long waits when calling for assistance highlighted issues with responsiveness during critical moments—some residents described harrowing situations where delayed help was not just inconvenient but potentially dangerous. One review specifically mentioned an incident where a resident fell on the floor and had to wait an extended period for help to arrive.

Many reviews also criticized the lack of adequate recreational activities available for residents. While some customers reported engaging social events like bingo, arts and crafts, and visits from church groups, others found these offerings to be minimal or lacking in engagement. Commentaries suggested that activities often consisted of little more than wheeling patients into common areas for passive observation rather than active participation. This lack of stimulation may hinder both healing processes and overall morale among residents—a concern emphasized by those seeking rehabilitation services in facilities like Stevens Park.

In addition to concerns about activity levels, several reviewers commented on the quality of basic care services provided at Stevens Park. While some praised the nursing staff's professionalism and dedication—giving credit to them for delivering good therapy services—others expressed frustration regarding personal care routines like bathing frequency. The narrative surrounding understaffing weighed heavily on these accounts; many became aware that while they were seeing good intentions from workers, systemic issues prevented adequate service delivery due to low staffing levels.

The dining experience drew varying responses as well; some visitors found meals acceptable at times but inconsistent overall. Complaints emerged about food quality fluctuating between “OK” and subpar on different occasions—a significant point of contention considering meal time is often a crucial aspect of daily life in any rehabilitation setting. However, others noted favorable dining experiences with high-quality options available during their visits.

Despite these criticisms, it cannot be ignored that several individuals had remarkably positive experiences at Stevens Park Health & Rehabilitation. Families highlighted exceptional interactions with staff members who went above and beyond in offering warm support to patients during their recovery journeys. Moreover, many appreciated environments noted for cleanliness—the maintenance level made a notable impression on both visitors and families alike.

In sum, reviews of Stevens Park present a complex picture characterized by dedicated staff efforts amidst challenges related to staffing shortages and conditions conducive to patient engagement. While there are commendable signs showcasing genuine care within its walls—illustrated by numerous glowing endorsements—the inconsistencies in service delivery underscore areas needing improvement if it hopes to maintain its reputation as a supportive environment suitable for rehabilitation needs in the future.

Physicians

• Augusta Eye MD (0.2 miles)
• Vein Specialist Of Augusta - James C Sherman MD (1.8 miles)
• MyEyeDr (1.8 miles)
• David W Blackstock (2.2 miles)
• Hillbrook Family Medicine PC (3.5 miles)
• Covenant Pediatrics (3.5 miles)
• Doctors Direct Of The Csra (3.5 miles)

Restaurants

• Rhinehart's Oyster Bar (0.8 miles)
• Taqueria El Patron (0.8 miles)
• Doc's Porchside (0.8 miles)
• Captain D's (0.8 miles)
• Bonefish Grill (1 miles)
• California Dreaming (1.1 miles)
• McDonald's (1.1 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (2.7 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.1 miles)
• Starbucks (4.2 miles)

Places of Worship

• Stevens Creek Church (1 miles)
• Abilene Baptist Church (3 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.8 miles)
• Walmart Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• Walgreens (3.8 miles)

Theaters

• GTC Riverwatch 12 Cinemas (1.8 miles)

Parks

• Eisenhower Park (2.6 miles)
• Lakeside Park (2.8 miles)
• Riverview Park Activities Center (4 miles)

Hospitals

• Doctors Hospital Of Augusta (3.8 miles)
• Charlie Norwood VA Medical Center (4.3 miles)

Transportation

• Daniel Field Airport (DNL) (4.1 miles)