Regents Park Of Winter Park

Pros

• The therapist were very helpful with my rehabilitation, offering support and guidance throughout the process.
• The rooms are noted to be spotless, organized, and well-maintained, contributing to a pleasant environment.
• Staff members at some facilities are described as polite and willing to listen to concerns, showing a commitment to resident care.
• The food served at certain locations is reported to be well-balanced and fresh, appreciated by both residents and their families.
• Some front desk staff are praised for being friendly, knowledgeable, and welcoming toward visitors.
• The exterior of one facility is highlighted as beautiful, contributing to an overall positive first impression.
• Family members have expressed appreciation for clean bathrooms that are always ready for use.

Cons

• The facility is poorly managed, with a lack of professionalism and sufficient staff to provide adequate care.
• Patients often feel neglected, as call lights go unanswered and they are left to fend for themselves.
• Complaints about the care received are dismissed, with no real action taken to address issues reported by residents or families.
• Personal items belonging to patients are frequently lost or used by others without notice, indicating a lack of attention to individual care.
• The food served is unsatisfactory and not tailored to dietary needs, leading to patients refusing to eat.
• Residents can experience long waits for basic hygiene needs, such as showers, resulting in discomfort and neglect.
• Communication between staff and families is poor, leading to frustration when seeking assistance or answers about loved ones’ care.
• There have been instances of insensitivity from staff members when addressing patient incidents or concerns.
• The overall environment can be unhygienic, with reports of pests and unclean conditions persisting without resolution.
• Families feel compelled to take on caregiving duties themselves due to inadequate support from the facility staff.

Review

The reviews regarding the various facilities, particularly Regents Park of Winter Park, reveal a stark divide between moments of positive feedback and alarming concerns regarding patient care. While some reviewers commend the cleanliness of the rooms and diligent food preparation, a recurring theme across multiple accounts is the severe understaffing and lack of responsive care that has led to negative experiences for both patients and their families. One individual recognized that the therapy staff provided helpful support during rehabilitation; however, they also expressed deep frustration with specific management personnel, indicating a disconnect between management oversight and actual patient needs.

Patients? living conditions were another focal point in these reviews. Many visitors highlighted that while the buildings appeared well-maintained on the outside?with organized rooms and operational bathrooms?the internal environment often told a different story. For instance, there were reports of patients being neglected in terms of personal hygiene; one family member noted their loved one had gone almost eight days without a shower. Another reviewer recounted an unfortunate situation where their relative developed skin lesions due to neglectful care practices, including being left unattended for extended periods. Such lapses not only jeopardize the dignity of those receiving care but also impact their overall health outcomes.

Communication?or rather the lack thereof?was frequently cited as a significant issue within these facilities. Families expressed frustration at being unable to reach staff members when questions arose about their loved ones' well-being or condition. One review shared how urgent calls went unanswered or received little follow-up action, leaving families scrambling for information and reassurance about proper care delivery. Instances were reported where crucial medical interventions were delayed due to poor communication among staff members, further compounding worries about neglect.

Despite mentions of dedicated staff members who genuinely cared for patients, many critiques pointed out that good caregivers were often overburdened by inadequate staffing levels. This led to what some viewed as systemic issues within the facility?s management structure where accountability was lacking. Complaints directed at supervisory figures went unaddressed; moreover, many felt that incidents such as falls or other emergencies resulted in dismissive responses rather than proactive measures aimed at improving patient safety and comfort.

The quality of food served also drew mixed feedback from families visiting their loved ones. Some individuals expressed satisfaction with meals being well-balanced and freshly prepared?important factors especially for those in rehabilitation settings?but others lamented cooking standards that apparently fell short significantly regarding dietary needs, particularly for diabetic residents. In one case, a family member noted that desserts served as part of diabetic meals contained sugar?a critical misstep considering dietary restrictions and health concerns associated with diabetes.

Ultimately, numerous families voiced strong recommendations against choosing these facilities based on their experiences. The overarching sentiment was one of heartbreak: these places were initially chosen with hope for better care but turned out to be rife with shortcomings in service quality, too few caregivers on hand to meet demand, and insufficient administrative responsiveness. Reviewers strongly urged potential clients to conduct thorough research before placing loved ones in such environments?that firsthand testimonials painted a picture far less rosy than advertised ratings suggested.

In conclusion, while there may be glimpses of commendable actions by certain staff members within these facilities demonstrated through isolated positive comments about cleanliness or specific caregivers' supportiveness?widespread issues surrounding staffing shortages, communication failures, neglectful behavior toward residents? basic needs overshadow those positives tremendously. As families navigate the difficult terrain associated with long-term care decisions for loved ones?especially those requiring physical rehabilitative therapies?it remains imperative they prioritize not just outward appearances but also delve into genuine operational effectiveness revealed through careful scrutiny beyond surface-level evaluations.

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Walgreens (1.4 miles)
• Walmart Pharmacy (1.9 miles)
• Walgreens (2.4 miles)
• Walgreens (2.8 miles)

Restaurants

• Jimmy Hula's (0.7 miles)
• Chick-Fil-A (1 miles)
• Briarpatch Restaurant (2.5 miles)
• Prato (2.6 miles)
• The Cheesecake Factory (3.2 miles)
• Sixty Vines (3.4 miles)
• Hillstone Restaurant (3.5 miles)

Physicians

• Central Florida Breast Center, PA (1 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (1.1 miles)
• First Choice Pediatrics (2.9 miles)
• Central Florida Endocrine (3.7 miles)
• Diabetes and Endocrine Center of Orlando (3.9 miles)
• Physician Associates (4 miles)
• Orlando Immunology Center (4.4 miles)

Hospitals

• Winter Park Memorial Hospital (1.3 miles)
• Orlando VA Medical Center (2.1 miles)
• FH Engineering Services (4.2 miles)
• Florida Hospital (4.3 miles)
• Florida Hospital- South Campus (4.3 miles)
• Florida Hospital Ginsburg Tower (4.4 miles)
• Florida Hospital Womens Center (4.4 miles)

Parks

• Blue Jacket Park (3 miles)
• Cranes Roost Park (5.9 miles)
• Lake Eola Park (6 miles)

Theaters

• Regal Winter Park Village & RPX (3.2 miles)
• AMC Altamonte Mall 18 (5.8 miles)

Cafes

• The Glass Knife (3.4 miles)
• Lineage Coffee Roasting (5.1 miles)
• Starbucks (5.7 miles)

Places of Worship

• ISCF Masjid Al Rahman (3.9 miles)
• St Luke's Lutheran Church (5.5 miles)
• Masjid Al-Malik (5.8 miles)

Transportation

• Altamonte Springs SunRail Station (4.7 miles)
• Lynx Central Station (6 miles)