12751 West Colonial Drive, Winter Garden, FL 34787
For more information about senior living options: (844) 490-3973
The therapy unit at the facility is excellent. The admissions person, Angie, was good to work with. The nursing staff provided great rehabilitation services and the meals were very good. The activities program at the facility was enjoyable. The facility is clean and residents are well taken care of.
The CNA staff at the facility are uneducated and lack common sense, putting residents at risk. No one checks in on the residents and personal belongings are not cared for properly. The upper management denies any issues brought to their attention. The director at Quality Health of Orange County is unprofessional and not nice. The experience with the director was very bad and unprofessional. The discussion with the director was the most unprofessional ever had in the medical field. The rooms at Quality Health Care are too small for comfort. The food at Quality Health Care is repetitive, leading to dissatisfaction from residents. Despite some initial satisfaction, now my father is unhappy with the food at the facility. Some aspects of the facility, like the older, dimly-lit building, are not desirable.Quality Health of Orange County has received mixed reviews from patients and their families. While some praise the facility for its therapy unit, accommodating staff, and enjoyable activities programs, others express concerns about the competence of the CNA staffing and the overall level of care provided.
One reviewer criticizes the CNA staff for being uneducated and lacking common sense in their jobs. They state that residents are at risk if left in their rooms unsupervised and that nobody checks in on them regularly. This negligence extends to personal belongings, as they allege that staff members are careless with residents' possessions. The reviewer also notes that the food served is cold and not healthy for those living in the facility.
Additionally, this reviewer expresses frustration with upper management, claiming that they deny any issues brought to their attention. They feel that employees believe they are above doing what is best for the residents and prioritize their own longevity within the organization over providing proper care.
Another individual had a negative experience with the director of Quality Health of Orange County. Despite having positive phone conversations with him prior to visiting, they found him to be unprofessional and unpleasant during their face-to-face meeting. The reviewer mentions a lack of follow-through on promises made during conversations regarding lunch and touring different areas of the facility.
Despite these negative experiences, one patient describes their time at Quality Health of Orange County as top-notch. They give a perfect rating for rehabilitation services, praising both the nursing staff and meals provided. This individual also appreciated the flexibility shown by the facility in accommodating their needs. They highly recommend Quality Health of Orange County to others based on their positive experience.
A family member highlights some positives about Quality Health Care, specifically mentioning physical therapy services and a clean environment where everyone appears to be well-cared-for. However, they point out issues with small rooms and repetitive food options that have left their father unhappy.
Overall, it can be concluded that Quality Health of Orange County has both strengths and weaknesses. While some reviewers commend the therapy unit, accommodating staff, and enjoyable activities programs, others express concerns about the competence of the CNA staff and the quality of food provided. The facility's management receives criticism for their handling of issues brought to their attention. Despite these mixed reviews, it is apparent that Quality Health of Orange County has made efforts to provide a clean and well-maintained environment.
100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesQuality Health of Orange County in Winter Garden, FL, is an assisted living community that offers various amenities and care services to ensure the well-being and comfort of its residents. The community features a beauty salon where residents can get haircuts, styling, and other beauty treatments. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided for residents who need assistance getting around.
For those who enjoy using computers, there is a computer center with internet access. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals. A fitness room is available for those who want to stay active and engage in physical activities.
Quality Health of Orange County offers fully furnished private rooms for its residents' convenience. Residents can also enjoy recreational activities in the gaming room or relax and unwind in the garden or outdoor spaces.
The community provides housekeeping services to maintain a clean and organized living environment for all residents. Each resident has a private bathroom for their comfort and convenience.
Move-in coordination services are available to assist new residents in settling into their new home smoothly. Telephone services are provided so that residents can easily communicate with their loved ones.
Transportation arrangement services, both non-medical and for doctor appointments, are available to ensure residents have access to necessary resources outside the community. The wellness center focuses on promoting health and well-being among the residents.
Wi-Fi/high-speed internet connection is available throughout the community for easy access to online information and communication.
Care services include 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed by trained staff members. The community also offers diabetes diet management for those who require it.
Meal preparation and service are provided, keeping special dietary restrictions in mind. Medication management ensures that all medications are taken correctly as prescribed by healthcare professionals. A mental wellness program helps support residents' emotional and mental well-being.
Quality Health of Orange County is conveniently located near three cafes, one park, eight pharmacies, three physicians' offices, 14 restaurants, one place of worship, and one hospital. Concierge services are available to assist residents with any additional needs or requests. Fitness programs and scheduled daily activities are organized for residents to engage in social and physical interactions. Planned day trips provide opportunities for exploring the surrounding areas and creating new experiences.
Overall, Quality Health of Orange County offers a comprehensive range of amenities and care services to create a comfortable and enriching living environment for its residents.
Quality Health Of Orange County is located at 12751 West Colonial Drive, Winter Garden, FL 34787 in Orange County, Florida
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