Quality Health Of Orange County in Winter Garden, FL
Quality Health Of Orange County is a nursing home community in Winter Garden, FL.
Information last verified:
12751 West Colonial Drive, Winter Garden, FL 34787
For more information about senior living options: (866) 208-4318
4.2 from 123 reviews
5 stars
77
4 stars
21
3 stars
8
2 stars
3
1 stars
14
Overall Review of Quality Health Of Orange County
common28 reviews mention this
Staff are described as attentive
Residents and families frequently describe staff as attentive and caring.
Many reviews say the nursing and therapy teams are responsive, kind, and focused on resident needs. Several residents or family members mention being helped with medications on time, being kept company rather than left alone, and staff being available with questions. There are also a few reviews that criticize staff listening or call-bell follow-through, but the overall tone in the reviews highlights caring, hands-on support.
common24 reviews mention this
Clean, well-kept facility
Cleanliness is one of the most consistent positives in reviews.
Multiple reviews focus on the facility looking clean, well maintained, and not having a strong nursing-home smell. Visitors and residents describe rooms and common areas as tidy, and some specifically mention clean premises at entry and throughout the stay. A small number of reviews raise serious cleanliness concerns, including pest issues or rooms described as dirty, which stands out against the more common reports.
common10 reviews mention this
Dining receives praise and is flexible
Meals are often described as good, with options for where to eat.
Several reviews say the food is better than expected or good, and a few describe the meals positively compared with other places. Some residents mention being able to eat either in-room or in the dining room, and others note dining experiences that feel more like restaurant service than a cafeteria setup. Reviews also reference meal needs tied to health requirements, aligning with the community offering special-diet dining and restrictions.
caveat9 reviews mention this
Call-bell response is a recurring issue
Some reviewers report slow or missed responses to call bells.
A recurring criticism is delayed help after residents ring call lights, including accounts of long waits and being unable to get timely assistance. Some reviews describe situations involving toileting, water, or basic requests where follow-through did not happen as expected. A minority of reviews say attendants are prompt and needs are met fairly quickly, but the negative call-bell experiences are frequent enough to stand out.
common11 reviews mention this
Rehab and therapy are highlighted
Physical therapy is frequently described as effective and encouraging.
Many reviews praise the rehab and physical therapy teams, including descriptions of therapists encouraging residents to do exercises and making recovery feel manageable. Some family members mention observable progress, like returning to walking with assistance or improving mobility after hospital-level injuries. A few reviews temper this by saying rehab felt minimal or that therapy timing and weekend coverage were limited, but most comments about therapy are positive.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Orlando International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Cafes
Starbucks (0.6 miles)
Starbucks (2.3 miles)
Starbucks (2.4 miles)
Starbucks (5.5 miles)
Starbucks (6.4 miles)
Backlot Bistro (8 miles)
Thunder Falls Terrace (8.2 miles)
Restaurants
Country House Restaurant (0.7 miles)
McDonald's (0.8 miles)
Urban on Plant Kitchen & Bar (1.3 miles)
McDonald's (1.6 miles)
Toll Road Brewing Company (2 miles)
Azteca D’oro (2.2 miles)
Chick-Fil-A (2.3 miles)
Pharmacies
CVS Pharmacy (1 miles)
Walgreens (1.1 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.4 miles)
Walgreens (3.4 miles)
Walgreens (3.6 miles)
Walgreens (3.8 miles)
Physicians
Pediatric Associates Of Orlando (2.4 miles)
Orlando Health - Cancer Institute (2.7 miles)
Marianna L. Sisk, DO (4 miles)
Paramita Ghosh, MD (5.9 miles)
Orlando Health Physician Associates (7.5 miles)
Mid-Florida Cardiology Specialists (8.9 miles)
Intercommunity Cancer Institute (9 miles)
Hospitals
Health Central Hospital ER (2.6 miles)
Orlando Health LabWorks - Horizon West (7.6 miles)
AdventHealth Apopka (8.7 miles)
Orlando Regional Healthcare (9.1 miles)
Orlando Health South Lake Hospital Emergency Room (9.2 miles)
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100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Orlando International (18 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Convenient, lively location with numerous nearby dining, pharmacy, and medical options.
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