Information last verified:
12751 West Colonial Drive, Winter Garden, FL 34787
For more information about senior living options: (844) 490-3973
The staff are attentive, caring, and treat residents like family. The facility is clean, bright, and well maintained. The nursing and rehab teams provide excellent care and are highly professional. The meals are good and prepared with residents' needs in mind. The rehabilitation services are fantastic. The atmosphere is welcoming, with friendly and helpful staff. The facility offers engaging activities that support residents' well-being.
Roaches in the rooms are absolutely unacceptable. The facility's call button response times are slow. Some nurses and CNAs appear annoyed and slow to respond to patient needs. The facility is so poorly regarded that one reviewer warned not to send a loved one there, describing staff as uncaring. Residents have reportedly been left in filth and call bells went unanswered. The facility is understaffed and some CNAs are uneducated with little common sense. Upper management is described as useless and unresponsive to concerns. Some patient rooms are old, outdated, and dirty. Laundry is poorly managed, with requests ignored or personal belongings lost.Quality Health of Orange County in Winter Garden is best suited for seniors who are pursuing a clearly defined rehabilitation path after a hospital stay. The facility projects a welcoming, clean, and engaging environment, and the therapy team is repeatedly praised for motivating patients, guiding them through difficult movements, and coordinating with nursing to pace recovery safely. For residents whose primary objective is getting back on their feet, walking again, restoring range of motion, and returning home quickly, the rehab program provides a reliable, outcomes-focused pathway. The overall vibe supports social connection and daily activity, which helps morale during the recovery process. Those seeking a long, consistently flawless routine across all care lanes should understand there are variability and gaps that need scrutiny before committing.
Families should explicitly consider alternatives if reliability and uniform excellence across shifts are non-negotiable. A notable portion of reviews flag slow call-button responses and the perception of understaffing, with some accounts describing aides who are less responsive or less communicative. The facility’s age and condition, smaller rooms, occasional maintenance quirks, and a sense that some routines could be more standardized, may be a drawback for residents who want modern furnishings and consistently seamless service. Privacy and administrative experiences occasionally surface as red flags, including at least one report of a HIPAA-related misstep and other administrative glitches. In short, those who demand consistently immediate attention and tightly controlled operations may want to compare other nearby options before choosing.
The strongest positives, especially for rehab and daily living, tend to offset many limitations. The rehabilitation department stands out as a core strength, with therapists who push for meaningful gains and coordinate care with nurses to keep progress moving at a sensible pace. Nursing staff and CNAs are often described as attentive, compassionate, and dedicated to patient welfare, which creates a sense of safety and trust during a vulnerable recovery period. The facility’s cleanliness and odor-free environment are frequently cited as reassuring, while flexible dining options and activity programming contribute to a sense of normalcy and engagement. When the focus is on getting residents back home, these elements frequently translate into tangible progress, steady discharge planning, and confidence for families about the trajectory of recovery.
Yet the cons cannot be dismissed as minor background noise. The most common concerns center on responsiveness: call bells not answered promptly, delays in routine tasks, and a perception that staff are overstretched. A few reviews also highlight interactions that feel less courteous or proactive, particularly among some of the longer-tenured CNAs, which can erode the sense of being cared for as a person. The physical plant shows signs of aging in places, compact room sizes and occasional maintenance issues, along with occasional laundry and supply gaps that families notice. Privacy and administrative communications occasionally misfire in a way that unsettles families or visitors who rely on timely information. Taken together, these factors temper the otherwise strong rehab story, especially for residents who will be there for extended stays or who are highly sensitive to day-to-day service rhythms.
Still, the practical impact of the positives often outweighs the negatives for the right patient mix. For families prioritizing rehabilitation outcomes, the documented progress in gait, endurance, and functional independence offers a clear value proposition. The patient-centered culture, staff who strive to know residents by name, engage in meaningful conversation, and treat care as a collaborative effort with families, helps maintain trust even when there are occasional delays. A bright, clean environment, combined with accessible dining and a steady stream of social activities, supports emotional well-being and can smooth the transition back to home life. These elements create a resilient baseline: when rehab is the central goal, Quality Health of Orange County can deliver reliable gains and a supportive atmosphere that many families will value, even if some shifts require patience.
Bottom line: this community can be an excellent match for rehab-focused families who want a proven therapy program, a clean facility, and a warm, approachable care culture. Before moving forward, conduct a candid tour that probes responsiveness on both day and night shifts, and seek real-world feedback from families whose loved ones recently discharged. Ask to speak with the director or the therapy director about discharge timelines, care coordination, and how staffing levels are managed across peak hours. Verify typical call-bell response times, inquire about specific plans to address any observed gaps, and request current references that reflect recent performance. If reliability and uniform staff performance across all shifts are non-negotiable, explore alternatives; but for those who can live with occasional operational rough edges in exchange for strong rehab outcomes, this Winter Garden facility often proves to be a practical, effective path back to independence.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Quality Health of Orange County in Winter Garden, FL, is an assisted living community that offers various amenities and care services to ensure the well-being and comfort of its residents. The community features a beauty salon where residents can get haircuts, styling, and other beauty treatments. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided for residents who need assistance getting around.
For those who enjoy using computers, there is a computer center with internet access. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals. A fitness room is available for those who want to stay active and engage in physical activities.
Quality Health of Orange County offers fully furnished private rooms for its residents' convenience. Residents can also enjoy recreational activities in the gaming room or relax and unwind in the garden or outdoor spaces.
The community provides housekeeping services to maintain a clean and organized living environment for all residents. Each resident has a private bathroom for their comfort and convenience.
Move-in coordination services are available to assist new residents in settling into their new home smoothly. Telephone services are provided so that residents can easily communicate with their loved ones.
Transportation arrangement services, both non-medical and for doctor appointments, are available to ensure residents have access to necessary resources outside the community. The wellness center focuses on promoting health and well-being among the residents.
Wi-Fi/high-speed internet connection is available throughout the community for easy access to online information and communication.
Care services include 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed by trained staff members. The community also offers diabetes diet management for those who require it.
Meal preparation and service are provided, keeping special dietary restrictions in mind. Medication management ensures that all medications are taken correctly as prescribed by healthcare professionals. A mental wellness program helps support residents' emotional and mental well-being.
Quality Health of Orange County is conveniently located near three cafes, one park, eight pharmacies, three physicians' offices, 14 restaurants, one place of worship, and one hospital. Concierge services are available to assist residents with any additional needs or requests. Fitness programs and scheduled daily activities are organized for residents to engage in social and physical interactions. Planned day trips provide opportunities for exploring the surrounding areas and creating new experiences.
Overall, Quality Health of Orange County offers a comprehensive range of amenities and care services to create a comfortable and enriching living environment for its residents.
Quality Health Of Orange County is located at 12751 West Colonial Drive, Winter Garden, FL 34787 in Orange County, Florida
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