Information last verified:
15204 West Colonial Drive, Winter Garden, FL 34787
For more information about senior living options: (844) 490-3973
The staff in activities are entertaining, caring, loving, and attentive. Meya is very caring and helpful. Cna Fatima is the best and always takes time to talk with residents and make sure they’re doing well. Cna Irlande is the best, and residents are always joking around with her. Nurse Isreal is the best and always works hard; Nurse Jimmy and Nurse Marie go out of their way to help everybody. Nurse Marie is always attentive. The staff are truly the best. This is a good place with great staff. Birthday parties at the end of the month feature live entertainment and great food. The therapy team is amazing, and residents enjoy the activities and therapy. The hair salon reopening and building updates make the environment brighter and more welcoming. The new management is amazing and caring. Ciera is very kind to residents and families; Ally in activities is also kind. Verona is very sweet, friendly, and helpful. This is a wonderful place with amazing people. The facility is clean, and the staff are happy, pleasant, and helpful. The rehab department is excellent with a hardworking and caring director. Colonial Lakes Health Care and Rehab staff are passionate, professional, and treat residents like family. The atmosphere is warm, welcoming, and staff communicate well with families. The environment is bright, clean, and inviting. The staff work hard to assist all residents and make them feel at home.
The facility is dirty and severely understaffed, with unfriendly and uncaring staff. Residents are left in bed and not attended to in a timely manner, with call lights ignored. The food is terrible and not edible, and linens are in short supply. The building is infested with roaches and smells strongly of urine and feces. There are reports of neglect and unsafe practices, including being left in soiled conditions and unresponsive to emergencies. Rehabilitation services and other medical care are frequently unavailable, leading to declines in health. Some staff members are disrespectful, argumentative with families, and fail to treat residents with dignity. The facility has been described by some as unsafe and, in extreme terms, as a death house that should be shut down.Colonial Lakes Health Care in Winter Garden is best suited for families seeking a facility where engaging activities, a robust therapy program, and a clearly staff-driven, home-like environment are prioritized. Residents who value warmth from caregivers, enjoy social programming, and respond well to a visible effort to build relationships with residents and families will find this community aligns with those preferences. The newest operational shift, rebuilding the atmosphere around attentive CNAs, therapists, and administrators, can translate into meaningful daily experiences for long-term residents who want to feel seen, heard, and involved in their recovery or daily routine. In short, it’s a pragmatic fit for rehab-minded seniors who want more personal connection and activity-led days, provided there is tolerance for ongoing transitions and variability as leadership work continues.
Those who should consider alternatives are clear-cut: families requiring consistently unmixed care, impeccable cleanliness, and flawless responsiveness should look elsewhere. The reviews include highly troubling accounts, missed medications, long call-light delays, episodes of soiled rooms or soiled bedding, odors, and alleged neglect, that cannot be dismissed as isolated incidents. Reports of understaffing, inconsistent availability of aides, and even severe complaints about resident safety point to a risk profile that some families will not accept, especially if a loved one has high medical needs, mobility challenges, or a history of requiring rapid, reliable intervention. In addition, there are references to regulatory pressure and longstanding systemic concerns that underscore the importance of independent verification before committing to this community.
The positive threads within the community do matter and they do offset certain risks in tangible ways. The therapy and rehabilitation teams are repeatedly praised as capable, proactive, and compassionate, with residents noting meaningful progress and motivating staff. The activities program is frequently highlighted as a strong point, bingo, social events, hair services, and a general sense of life inside the building help maintain morale and engagement. Family members consistently describe staff as caring and communicative, with administrators who are open to addressing concerns when they arise. When these strengths are present and sustained, they can deliver real value for families seeking ongoing recovery support, structured daily routines, and a living environment that feels personable and less clinical. The presence of multilingual staff and recent updates to the facility, including refreshed spaces and treatment areas, also signals a commitment to improving the resident experience and accessibility.
Yet, the pragmatic decision cannot ignore the gravity of the negative experiences voiced by multiple reviewers. Serious concerns about medication management, sanitation, and timely response to call lights reappear in the feedback, sometimes in conjunction with transition-related stresses tied to new management. There are repeated notes about odors, cleanliness issues, and maintenance gaps, alongside alarming anecdotes of missed treatments or inadequate supervision in critical moments. Some families report positive changes under new leadership, but others describe ongoing risk signals, short-staffing, inconsistent housekeeping, and disputes over communication with social services or the nursing team. For a family choosing where to place a loved one, these dichotomous experiences suggest a facility that is improving but not yet consistently meeting every safety and quality bar across the board.
From a decision-making standpoint, practical steps can tilt the balance in favor of a well-informed choice. First, a candid on-site tour should be treated as non-negotiable: observe the floor, speak with multiple staff members across shifts, and request to see recent inspection or survey results. Ask for direct conversations with the Director of Nursing and the social services team about how they handle medication administration, call-light responsiveness, and escalation when concerns arise. Probe for current staffing levels, CNA-to-resident ratios, and whether agency staff are still a regular feature. Inquire about the rehab schedule, which therapists are on staff, whether transportation to medical appointments is consistently available, and how residents transition back to independent living or home with support. Finally, request a trial respite stay or short-term admission to gauge daily operations in real time before a longer commitment.
The bottom-line recommendation balances the facility’s evident strengths against its serious, real-world risks. Colonial Lakes can be a compelling option for families prioritizing a vibrant activities calendar, visible staff warmth, and a rehab-focused environment, so long as there is a clear plan to monitor safety, cleanliness, and timely communications. For those with uncompromising standards around safety and hygiene, or for residents who rely on consistent, incident-free medical oversight, this community warrants careful comparison with other local options. The evolving leadership at Aspire and the reported improvements provide reason for cautious optimism, but the reviews’ breadth, ranging from heartfelt gratitude to grave warnings, means independent, hands-on evaluation remains essential. Choose Colonial Lakes with a concrete verification plan, and prepare to reassess at regular intervals as the new administration continues to implement changes.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Colonial Lakes Health Care in Winter Garden, FL is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community strives to provide a comfortable and home-like environment for seniors to live independently while receiving the support they need.
Residents at Colonial Lakes Health Care can enjoy the convenience of on-site amenities such as a beauty salon, computer center, gaming room, small library, and fitness room. They can also relax and socialize in the outdoor spaces including gardens and outdoor seating areas. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected with their loved ones.
The dining experience at Colonial Lakes Health Care is restaurant-style with meal preparation and service provided. Special dietary restrictions are taken into consideration to ensure each resident's specific needs are met. Additionally, there are three cafes and eleven restaurants nearby for residents who wish to explore dining options outside the community.
Care services at Colonial Lakes Health Care include assistance with activities of daily living such as bathing, dressing, transfers, and medication management. A 24-hour call system and supervision provide peace of mind for residents and their families. The mental wellness program focuses on promoting overall emotional well-being among residents.
To enhance the quality of life for its residents, Colonial Lakes Health Care offers a variety of activities both on-site and through scheduled daily excursions. Fitness programs keep residents active while planned day trips allow them to discover new places. Resident-run activities encourage socialization within the community.
Being conveniently located, there are several pharmacies in close proximity which ensures easy access to medication needs. Physicians are also easily accessible as there are three nearby clinics. For non-medical transportation needs, the community provides transportation arrangement services including visits to doctors' appointments.
Overall, Colonial Lakes Health Care boasts an array of amenities along with comprehensive care services in a welcoming environment where seniors can thrive and enjoy their golden years surrounded by likeminded peers.
Colonial Lakes Health Care is located at 15204 West Colonial Drive, Winter Garden, FL 34787 in Orange County, Florida
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