Colonial Lakes Health Care

Pros

• The nursing home has great therapy sessions and the nurses are praised for their dedication and hard work.
• Some staff members are described as awesome, helpful, kind, and understanding, creating a positive environment for residents.
• A caregiver appreciates the professionalism and transparency of the nursing staff in communicating about medications.
• Residents have the opportunity to be mobile throughout the facility, contributing to their overall well-being and mood.
• One reviewer had a wonderful experience at Colonial Lakes Health Care, highlighting the care shown by nurses and CNAs during their loved one's rehabilitation.
• The facility's social worker is noted for being caring and proactive in ensuring proper support for residents during recovery.

Cons

• The facility smells of urine and feces, creating a distressing environment for residents and visitors.
• Staff members neglect residents' basic needs, including leaving them in soiled bedding for extended periods.
• Communication with staff is poor, with requests for assistance often ignored or unanswered.
• There is a lack of organized activities and engagement for residents, leading to isolation and boredom.
• The food served is unappetizing and often inedible, contributing to the decline in residents' health.
• Residents experience significant weight loss and deterioration of health due to inadequate care.
• Personal belongings go missing frequently, adding to the frustration and distress of families.
• Overall cleanliness is lacking throughout the facility, with reports of insects present in rooms.

Review

The reviews of Colonial Lakes Health Care and Rehabilitation reveal a stark contrast between experiences reported by families of the residents. A significant number of complaints highlight severe issues with cleanliness, care, and communication. Visitors describe a distressing atmosphere upon entering the facility, noting that it often smells of urine and fecal matter. Reviewers have pointed out that the hallways are dirty, physical conditions in rooms such as peeling paint, old furniture, and inadequate blinds suggest a lack of investment in maintaining an acceptable living environment for residents. The overall impressions left on many family members are that this nursing home is not equipped to provide even basic standards of hygiene or comfort.

Serious concerns regarding patient care practices have also emerged from multiple accounts. Some reviewers recounted how aides operating on the floor seemingly dictated when patients could use the bathroom. This led to situations where individuals remained unchanged for extended periods, leading to health risks and discomfort. Furthermore, there are alarming reports of neglect when it comes to basic personal hygiene—residents being left without necessary showers or being found lying in urine and feces for hours at a time. These accounts paint a picture of systemic problems in staff accountability and responsiveness to residents' needs.

Nutritional care is another troubling aspect mentioned frequently within these reviews. Many family members remarked on poorly prepared meals that were sometimes unpalatable or even inedible. Complaints about cold food served without consideration for dietary restrictions raised questions about how well nutritional needs are met within this facility. For families already grappling with the emotional strain of placing loved ones in long-term care due to health issues, dissatisfaction with meal quality only adds fuel to their frustrations.

Despite numerous critical reviews detailing neglectful practices at Colonial Lakes Health Care, some voices stand out in stark contrast—those praising the dedication exhibited by certain nurses and therapists within the facility. A small subset of reviews expresses gratitude towards specific nursing staff members who demonstrated compassion and professionalism during rehabilitation processes. Families appreciative of effective communication from team members have emphasized positive interactions they had while observing their loved ones’ recovery journeys.

Nevertheless, even among those who had positive interactions, concerns about overall staff efficiency remain prevalent; these families observed lapses in response times when urgent needs arose or when trying to communicate with assigned case workers or social workers regarding their loved ones’ progress. Frustration mounted when caregivers were unresponsive during critical times or failed entirely to address unmet requests for assistance—a sentiment echoed repeatedly across various negative reviews.

Ultimately, many reviewers unanimously caution against choosing Colonial Lakes Health Care as a facility for loved ones requiring special assistance or rehabilitation services due to its history filled with neglectful incidents and subpar maintenance conditions. A common theme encapsulated by these narratives is regret—regret over having entrusted the care of vulnerable relatives to an organization described as displaying incompetence paired with a disturbing lack of attention toward resident welfare overall. As investigations into allegations concerning patient neglect continue amidst growing public scrutiny, it remains essential for prospective patients’ families seeking long-term care options diligently assess where they place trust in hopes that their loved ones receive safe environments coupled with compassionate support systems necessary for healing and dignity.

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.4 miles)
• Pinnacle Pharmacy Services (4.6 miles)

Restaurants

• McDonald's (1.7 miles)
• Country House Restaurant (1.8 miles)
• Urban on Plant Kitchen & Bar (1.8 miles)
• Azteca D’oro (2.3 miles)
• Chick-Fil-A (2.3 miles)
• San Jose's Original Mexican Restaurant (2.4 miles)
• Cracker Barrel (2.4 miles)

Parks

• Oakland Nature Preserve (1.8 miles)
• Kirk Park (5.2 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.4 miles)
• Starbucks (2.5 miles)
• Starbucks (5.3 miles)
• Starbucks (5.9 miles)
• Panera Bread (6.2 miles)
• Starbucks (7.3 miles)

Physicians

• Marianna L. Sisk, DO (2.4 miles)
• Paramita Ghosh, MD (3.5 miles)
• Pediatric Associates Of Orlando (4.5 miles)
• Orlando Health - Cancer Institute (5.2 miles)
• Orlando Health Physician Associates (6.4 miles)
• Mid-Florida Cardiology Specialists (6.5 miles)
• Intercommunity Cancer Institute (6.6 miles)

Hospitals

• Health Central Hospital ER (5 miles)
• Orlando Health LabWorks - Horizon West (6.5 miles)
• Orlando Regional Healthcare (6.7 miles)
• Orlando Health South Lake Hospital Emergency Room (6.7 miles)

Theaters

• Cinépolis Luxury Cinemas Hamlin (5.3 miles)

Places of Worship

• Oak Level Baptist Church (5.6 miles)