ProMedica ManorCare Venice

Pros

• Capri's staff are very attentive, professional, and always willing to help.
• The facility is clean, neat, and welcoming.
• Capri provides excellent and attentive care, with families kept updated on progress.
• The staff make residents feel cared for, loved, and treated like family.
• Specific staff members are praised for their professionalism and compassionate care, including McKenzie, Cheryl, Daniella, and Jennifer.
• Capri's administration is top-notch and the facility has a strong local reputation.
• Families would highly recommend Capri to friends and relatives.

Cons

• The facility is deadly and the reviewer would not recommend it.
• The staff refused to listen to families and left a patient untreated for weeks after a stroke.
• The place smelled awful and was described as disgusting.
• The lack of care from some staff was unacceptable.
• The building is old and in need of maintenance.
• Many TVs did not work and remotes were unreliable.
• The food was terrible.
• Medications were delayed, leaving the patient without essential treatment.
• Personal belongings were not returned or were lost, causing distress.

Review

This Venice community is best suited for families seeking a rehab-forward experience where compassionate, hands-on staff and practical therapy translate into real mobility and daily function gains. Capri, under the ProMedica umbrella, tends to deliver strong clinical care in a warm, home-like environment where residents are treated with patience and attentiveness. It is especially appropriate for short- to medium-term rehab stays where families value frequent updates, visible activity, and a sense of close-knit care from nurses, aides, and therapists. Those prioritizing ultra-modern rooms, high-tech amenities, or an entirely hands-off administrative experience should look elsewhere.

Alternatives should be considered for families with laser-focused demands on flawless reliability, seamless communication, and consistently timely care. Several reviewers report mixed experiences around responsiveness, with instances of delayed call-bell responses, missed medication timing, and variable attention to bedside needs. For long-term residency, reputational concerns and occasional safety or maintenance gaps, such as aging infrastructure, nonfunctional room features, or unpleasant odors, make it prudent to compare other nearby options that emphasize a more rigid systems approach, updated facilities, and more predictable service levels.

On the plus side, Capri earns credibility for its caregiving culture. Many families praise the staff for warmth, professionalism, and ongoing involvement with loved ones. The therapy teams, PT, OT, and speech, are repeatedly highlighted as effective, lifting residents’ strength and confidence, sometimes to the point of enthusiastic family advocacy. Cleanliness and a welcoming environment surface repeatedly, and residents often appear engaged, with activities and day-to-day interactions appearing well organized. When the facility is under strong leadership, families feel supported by social workers, nursing leadership, and therapy coordinators who explain processes and coordinate discharges with care.

Yet the landscape isn’t uniformly rosy. The most consequential drawbacks relate to the facility’s aging physical plant and operational gaps. Reviews point to rooms and common areas that could use updates, plus occasional sensory irritants like noise or lighting that could be better managed for comfort. There are troubling reports about missed or delayed care in critical moments, with families recounting frustrations over communication breakdowns, questions about medication delivery, and inconsistent follow-through on care plans. Even where individual staff members shine, these broader reliability and maintenance questions can undermine confidence, especially for families facing emotional strain or decision fatigue.

Those pros can offset the cons when a care plan is clear, proactive, and actively managed. Positive therapy outcomes and genuine staff kindness create a meaningful contrast to maintenance hiccups, restoring trust that a loved one is in capable hands. Families that engage early, demand a primary point of contact, request regular care conferences, verify therapy schedules, and establish concrete expectations for response times, tave a better chance of aligning experiences with goals. When new ownership signals renewed investment, as some families note, the potential for systematic improvements rises, but that optimism needs verification on a case-by-case basis through recent conversations with administrators and current residents.

In the end, Capri Health and Rehabilitation Venice stands as a practical, caring option for families prioritizing rehab intensity, everyday compassion, and a setting that feels like a supportive community. It is a credible choice for those who can tolerate occasional operational friction in exchange for strong clinical results and a consistently empathetic staff. For anyone who cannot tolerate uncertain response times, ongoing maintenance quirks, or reports of severe lapses, it makes sense to compare several nearby facilities, interview multiple staff leaders, and demand a detailed, written care plan before committing. A well-structured campus visit with direct questions about therapy cadence, medication routines, and housekeeping practices will reveal whether Capri meets the family’s nonnegotiables or if an alternative setting better preserves peace of mind and predictable care.

This part of Venice, Florida offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple places of worship nearby, including the Church of the Nazarene and Emmanuel Lutheran Church, residents have access to spiritual support and community engagement. In terms of healthcare, there are several physicians' offices and pharmacies within close proximity for easy access to medical care. Additionally, there are plenty of dining options such as Original Word of Mouth and Angelo's Italian Market, ensuring a variety of culinary experiences. For leisure activities, seniors can enjoy a trip to Brohard Paw Park & Beach or catch a movie at Spotlight Theatres Venice Luxury. Overall, this part of Venice provides a well-rounded living environment with convenient access to essential services for older adults looking for an active and engaging lifestyle.

Places of Worship

• Church of the Nazarene (0.4 miles)
• Lift Church (1.7 miles)
• Emmanuel Lutheran Church (2.3 miles)
• Epiphany Cathedral (2.5 miles)

Physicians

• Dubin Robert MD (0.4 miles)
• Gulf Coast Medical Group Tuscany (0.4 miles)
• Laura Rainer, MD (0.4 miles)
• Gulf Coast Medical Group Diagnostic Center (0.4 miles)
• Gulf Coast Medical Group Urgent Care - Venice Ave (0.4 miles)
• Center For Sight (0.5 miles)
• Surgery Center at St. Andrews (0.5 miles)

Restaurants

• Original Word of Mouth (0.5 miles)
• Angelo's Italian Market (0.6 miles)
• Cracker Barrel (1.4 miles)
• Tomatillo's Fresh Mex (1.4 miles)
• McDonald's (1.5 miles)
• Brewburgers (1.5 miles)
• Culver's (1.6 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.5 miles)
• Venice Pharmacy (1.7 miles)
• Winn-Dixie (1.7 miles)
• Winn-Dixie (1.8 miles)
• Walgreens (2 miles)
• Winn-Dixie (2.1 miles)

Hospitals

• Rodriguez, Charles Venice Healthpark Surgery Center (2 miles)
• Anthem Insurance Companies (2.2 miles)
• Venice Regional Medical Center (2.4 miles)
• Center Of Surgical Excell (3.8 miles)

Cafes

• Starbucks (2 miles)
• Croissant & Co. (2.5 miles)

Theaters

• Spotlight Theatres Venice Luxury (3.3 miles)

Parks

• Brohard Paw Park & Beach (3.3 miles)