Vista Manor

Pros

• The nursing staff at the facility is often praised for their quick response to residents' needs, ensuring they receive timely care day or night.
• Many reviewers highlighted the quality of physical therapy provided, with staff being described as encouraging and supportive in helping residents regain independence.
• Residents enjoyed a variety of food options, with several comments noting good meal quality and dietary adjustments that catered to individual needs.
• The facility was noted for its cleanliness, with daily cleaning procedures in place to maintain a pleasant environment for residents.
• Positive interactions with specific aides and therapists were mentioned, reflecting a caring and dedicated approach to resident care.
• Overall communication from office staff was commended, as they were described as friendly and accommodating during the admission process and beyond.
• Some families felt reassured by the way the facility managed transitions during ownership changes without affecting resident care.

Cons

• The nursing staff frequently ignored call bells, leaving residents waiting for assistance for hours.
• Many residents experienced poor hygiene, with reports of long gaps between baths and inadequate attention to personal care.
• The facility had concerns regarding cleanliness, including instances of roaches and mold in the rooms.
• Staff members were described as rude and disrespectful towards both residents and their families, often displaying a lack of compassion or patience.
• Several reviews highlighted issues with medication management, including delays in administering meds and missing vital prescriptions.
• There were complaints about the quality of food served, with many referring to it as bland or unappetizing.
• Residents reportedly endured loud disturbances from both staff and other patients, making it difficult for them to rest.
• Families expressed distrust in the overall care provided, believing that their loved ones received inadequate attention and support.

Review

The experience of patients and their families at Vista Manor, a rehabilitation and nursing facility, reveals a sharp contrast between positive care experiences and deeply troubling accounts of neglect. Many families highlight the support received from therapy staff, particularly praising the physical and occupational therapy teams for their professionalism and effectiveness in helping loved ones regain mobility after injuries. For example, one family noted that their relative, after being transferred from a hospital with severe wounds, benefited greatly from the personalized attention he received during rehabilitation. Residents often appreciated the spacious accommodations, such as private rooms equipped with bathrooms for easier mobility. The food service was also generally considered satisfactory by some families who found it nutritious and comforting.

While numerous reviewers acknowledged the virtues of specific staff members—like helpful aides or attentive therapists—others reported distressing interactions with nursing staff that marred their overall satisfaction. Complaints about long wait times for responses to call bells were common; some patients waited up to two hours for assistance when urgent needs arose. One family’s account poignantly illustrated this neglect; they described an incident where their mother fell out of bed waiting for help—a failure in immediate care that resulted in serious injuries. Such experiences painted a picture of an understaffed facility where dedicated individuals struggled under overwhelming workloads, suggesting systemic issues rather than isolated incidents.

Additionally, while residents appreciated activities meant to keep them engaged, many reviews pointed to significant limitations in both participation opportunities due to pandemic protocols or inadequate staffing levels. Some family members expressed frustration over a lack of communication regarding their loved ones’ conditions and care plans. For instance, one reviewer noted that despite efforts to maintain contact with healthcare providers concerning medication management and daily needs, information was frequently unclear or inaccessible.

On the more negative end of the spectrum were alarming allegations concerning hygiene standards and patient treatment practices at Vista Manor. Several reviewers reported unsanitary conditions within the facility—claims included infestations of insects like roaches and pervasive odors reminiscent of urine—factors exacerbating concerns about patient wellness. Furthermore, accusations surfaced regarding inappropriate use of medication in an effort to pacify residents rather than deliver genuine care or attention.

As these grievances accumulated, it became evident that there was a profound dissatisfaction among families regarding management practices at Vista Manor. Multiple reports indicated fellow residents faced hostile interactions with certain staff members who displayed rudeness or impatience toward both patients and visiting family members alike—notably creating an environment rife with tension rather than compassion. Some individuals felt unsafe addressing their concerns due to fear of retribution or dismissiveness from those responsible for caregiving duties.

In conclusion, while there are commendable aspects highlighted by some reviews regarding individual staff performances and therapeutic services at Vista Manor, they exist alongside grave complaints concerning neglectful nursing care practices and insufficient resources across various service areas. This duality has wrought emotional turmoil upon multiple families navigating critical health challenges together amidst what should be a supportive rehabilitation experience. Ultimately, prospective clients seeking specialized care must weigh these contrasting narratives carefully before entrusting their loved ones to this facility's capabilities—a decision fraught with serious implications considering both humane values as well as basic health outcomes.

Physicians

• North Brevard Children's Medical Center (0.1 miles)
• Dr Itani (0.2 miles)
• Neurology Headache-Pain Clinic (0.2 miles)
• Patricia MD Alexander Cmd Facp (0.2 miles)
• Titusville Family Practice (0.2 miles)
• Deuk Spine Institute (0.2 miles)
• Senior Consultation Center (0.2 miles)

Hospitals

• Senior Solutions Center (0.2 miles)
• Parrish Diagnostics (0.3 miles)
• Parrish Medical Center’s Cardiovascular Care (0.4 miles)
• Tetra Horizon - Florida Medical Marijuana Doctor - MMJ Card Certification (1.8 miles)

Restaurants

• Old Dixie Pub (0.7 miles)
• Bagel 13 (0.9 miles)
• Dixie Crossroads (0.9 miles)
• Burger King (1.2 miles)
• Pier 220 (1.3 miles)
• Sunrise Bread Co. (1.3 miles)
• Paradise Grille (1.3 miles)

Places of Worship

• Temple Baptist Church (0.8 miles)
• Way of Life Baptist Church (1.8 miles)
• Breakaway (2.3 miles)
• Church of Jesus Christ of Latter Day Saints (2.9 miles)

Transportation

• Arthur Dunn Airpark (X21) (0.9 miles)
• U-Haul (0.9 miles)
• U-Haul Moving & Storage (1 miles)

Pharmacies

• Sego's Drugs (0.9 miles)
• East Coast Pharmacy (1 miles)
• CVS Pharmacy (1.2 miles)
• Itani Family Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• Winn-Dixie (1.7 miles)
• Winn-Dixie (1.7 miles)

Parks

• Marina Park - Dog And Skate Park (1 miles)
• Chain of Lakes Park (1.2 miles)
• Veterans Memorial Park (1.3 miles)
• Space View Park (1.3 miles)
• Brevard County Parks & Recreation (1.5 miles)
• Parrish Park (1.5 miles)
• Manzo Park (3.6 miles)

Cafes

• Crescent Coffee Company (1.3 miles)
• Wild Ocean Seafood Market (1.4 miles)
• Rear View Coffee (1.8 miles)

Theaters

• Epic Theatres at Titusville (3 miles)