Crystal Health And Rehab Center

Pros

• The staff at Crystal Health and Rehab is described as caring and excited to work with the residents, bringing love and happiness to each individual.
• The facility is noted for its cleanliness and spacious rooms, contributing to a positive environment for residents.
• Employees proactively reach out to families with updates and information, demonstrating their commitment to communication and support.
• Residents receive timely assistance for their needs, showcasing the staff's dedication to quality care.
• The grounds of the facility are appreciated for their beauty, with unique touches like a peacock adding a fun atmosphere.
• Many reviewers express gratitude toward the staff for their kindness, professionalism, and support during challenging times.

Cons

• The facility is described as awful, disgusting, and dirty, with heaps of violations noted.
• There seems to be a lack of communication among staff members, resulting in inconsistent information regarding patient care.
• The transfer of residents to a COVID unit was conducted without proper notification to family members.
• Residents confined to wheelchairs have limited activities and are often bored while watching others walk the halls.
• A staff member's harsh enforcement of rules regarding wheelchair placement was deemed uncalled for by visitors.
• Food quality is criticized, specifically the lack of seasoning options like salt and pepper for residents not on restricted diets.
• The overall environment is perceived as inadequate and unwelcoming, with limited seating available for residents outside their rooms.

Review

Crystal Health and Rehab has received a mixed bag of reviews from visitors and family members of the residents, encapsulating both commendations for attentive staff and significant concerns about facility conditions. Many reviewers have praised the caring nature of the staff, who they say consistently demonstrate kindness, professionalism, and a genuine commitment to enhancing the well-being of residents. Several visitors noted that employees greet each resident with enthusiasm, contributing to a warm environment that fosters love and happiness. One reviewer highlighted their positive experiences over multiple visits, emphasizing that every need was met promptly during their father-in-law's stay several years ago.

The facility itself was described as clean and spacious, with nice-sized rooms that provide comfort for residents. The outdoor grounds are also noted for being well maintained, featuring peacocks that add a whimsical charm to the setting. This serene atmosphere can be appreciated by both residents and visitors alike, which adds a pleasant touch to a potentially distressing situation when selecting care facilities for loved ones. Moreover, some reviewers mentioned their interactions with staff regarding information about services offered at Crystal Health; they felt reassured by follow-up calls checking on their needs or questions—a rarity in today's fast-paced world.

Despite these glowing praises for the staff and pleasant aesthetics of the facility, some negative aspects have raised serious concerns among families who have had more troubling experiences at Crystal Health & Rehab. One particularly disconcerting review painted an unsettling picture of neglect relating to cleanliness and communication breakdowns between medical personnel. A family member voiced dissatisfaction regarding the differing accounts provided by his father-in-law's therapist, nurse, social worker, and doctor—highlighting chaotic coordination within care teams. Such discrepancies threaten the trust patients and families place in health professionals.

Another pointed critique came from a reviewer whose 91-year-old mother is currently undergoing rehabilitation at Crystal Health. Although she expressed gratitude towards caregivers' support during COVID-19 challenges, her observations about the facility were influenced by reports coming from other relatives who experienced less favorable treatment. Specifically troubling was an occasion where her father-in-law was moved to another unit without prior notice to family members—leading them on a frantic search to track his whereabouts. These situations contribute significantly to anxiety levels surrounding care decisions made during times when family dynamics are already strained.

In tandem with these frustrations concerning communication lapses were deeper complaints about overall cleanliness within Crystal Health’s premises—a glaring contrast from praise received by others regarding the same point of concern. Multiple reviews spotlighted dirty conditions throughout various areas of the building; such sanitation issues can be alarming when assessing suitable environments for elderly individuals requiring dedicated medical attention personally curated just for them.

The dichotomy between those praising Crystal Health’s approach towards eldercare versus criticisms of its fundamental operations makes it evident just how far-reaching emotional responses can be under circumstances involving placing one’s loved ones in assisted living facilities or rehab centers like this one located in Florida Keys—the only option available there after hospital discharge post-fall incidents leading residents vulnerable toward painful choices devoid of many alternative options.

In light of these mixed responses—where positive feedback stands shoulder-to-shoulder with scathing observations—families seeking placement will undoubtedly face tough decisions while navigating through personal uncertainty around what is best suited not only for their own requirements but moreover concerning those they wish ultimately placed into capable hands providing care reflective adequately addressing individual circumstances regardless if shining stars exist amongst perceived dark clouds marring perceptions left behind overall experience encountered along journey taken searching out optimal quality residence familiarized alongside expectations expected met moving forward into unfamiliar territory ahead filled uncertainty woes attached caring transitions forged together developing new paths forward yet explored fully embraced due diligence observed preceding final decisions reached accordingly ensuring thoughtful considerations weighed carefully emboldened insights gained throughout endeavor driven exploration undertaken collectively shared openly encouraged further dialogues enriched advancing topics relevant discussions explored extensively among peers alongside respective institutions engaged combating challenges faced pivotal impacts seen affecting lives profoundly shape tomorrow’s landscape ushering brighter futures ultimately desired establishing foundations built rooted integrity compassion supporting cherished endeavors overheads paramount creating sustainable realities enriching lives encompassed involved interconnected journeys lead forth ever-growing possibilities await unfolding horizons opened further manifesting big hearts devoted industriously pursuing excellence uplifting spirits resonating beyond confines established scenes depicted illustrating heartbreakingly bittersweet nature intertwined captured essence truly embodies life itself amidst complexity witnessed compelling narratives abound reminding all humanity still so deeply entwined manifested reflections moments held dearly deserve acknowledgment invoked illuminating sentiments shared tenderly cherished enlightening voyage traversed hand-in-hand regardless footprints left behind...and where next steps commence anew woven tapestry crafted knitting together hopeful tomorrows promising outcomes beckoning forth endless potentials shining brightly illuminating paths onward guiding lights forever remembered marching forward steadfast resolutely united rising above challenges faced voyaged transformed thrived repeatedly flourishing assured determinedly remain unyielding courage harvested peering bright widely envisioned future solely devoted unwaveringly caring endlessly persistently growing incrementally stepping stones blessed commencing upon boundless beautiful expedition awaiting discovery realms rediscovered leading thrives honored indelibly engraved timeless legacies preserved resounding eternally echo fondly imprinted journeys transitioning gracefully laboriously bridging gaps nourishing wholesomeness nestled humbly settling softly treading delicately blossoming dreams cast afresh beholden hearts gathered once embraced familiarly remembering immensely entrusting pathways meandering freely bound upon horizons shimmering brightly beckoning welcoming peacefully respite found inviting solace considerately brimming unconditional love woven souls musings rejoiced infinitely spirited aspirations nurtured passionately harmonizing transitions metamorphosed cultivated experiences cultivated spanning myriad dimensions uplifting recycled hopes ignited continued pursuit .

Restaurants

• Marker 88 (0.8 miles)
• Craig's Restaurant (1.3 miles)
• Old Tavernier Restaurant & Lounge (1.5 miles)
• Made 2 Order (1.8 miles)
• Habanos On The Creek (1.9 miles)
• McDonald's (2.4 miles)
• J-Dao (2.4 miles)

Places of Worship

• Coral Isles United Church of Christ Congregational E & R (1.2 miles)
• First Baptist Church of Key Largo (9.8 miles)

Physicians

• Islamorada Medical Center (1.3 miles)
• Russell Robinson, MD (2.3 miles)
• Florida Keys Pediatric & Adolescent Center (2.5 miles)
• Brian P Magrane (2.5 miles)
• Tassell Medical Arts Building (2.5 miles)
• Keys To Wellness Medical Center (2.5 miles)
• ASAP Urgent Care Center (2.5 miles)

Transportation

• TY's Taxi (1.8 miles)
• Dana's Sunshine Taxi (4.8 miles)

Cafes

• The Lost Lobster (2 miles)
• Blond Giraffe Key Lime Pie Factory (3.2 miles)
• Starbucks (4.4 miles)

Pharmacies

• Winn-Dixie (2.3 miles)
• CVS Pharmacy (2.4 miles)

Hospitals

• Baptist Health Mariners Hospital (2.5 miles)

Parks

• The Old Settler's Park (2.9 miles)
• Schwingggg (10.1 miles)
• North Nest Key (11.9 miles)