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3.1 from 60 reviews
5 stars
24
4 stars
8
3 stars
3
2 stars
0
1 stars
25
Overall Review of Sun Terrace Health Care Center
common18 reviews mention this
Staff are kind and responsive
Many residents and families describe a consistently kind, patient staff.
Across multiple reviews, people highlight caregivers and therapists who are friendly, patient, and supportive in day-to-day interactions. Several reviewers specifically call out individual staff members for patience and professionalism, and others mention feeling cared for and treated with respect. A few reviews also note communication or administrative responsiveness issues, but the overall tone includes frequent praise for staff attitude and effort.
differentiator8 reviews mention this
Therapy care stands out
Physical and occupational therapy are frequently described as excellent.
Multiple reviews single out therapyâespecially physical and occupational therapyâas a major reason people felt confident in recovery. Some residents describe therapists as caring and going above and beyond, while others contrast strong therapy with weaker performance in other areas. A few reviewers also mention being satisfied with treatment progress or coordination after discharge.
common11 reviews mention this
Clean facility is repeatedly noted
Reviews repeatedly mention the facility feeling clean and well kept.
Many reviewers describe the building as clean, including positive notes about the overall condition of rooms and common areas. A few reviews also point to cleanliness problems, including reports of hygiene or cleanliness-related concerns during stays. Taken together, cleanliness comes through as a frequent point of contrastâoften praised, but not consistently.
caveat4 reviews mention this
Food quality is mixed
Dining gets both praise for quality and complaints about taste and portions.
Some residents describe the food as excellent, with dietary needs met and choices available. Other reviews take the opposite view, saying meals were terrible, portions were low, or food quality was not acceptable. Because both experiences show up in the reviews, dining appears inconsistent from person to person.
caveat15 reviews mention this
Call response and communication concerns
Several reviews describe delays or breakdowns in getting help and information.
A recurring concern is difficulty getting timely assistance, including long waits for the call button or medication timing, and reports that staff were not answering main lines. Some families also describe communication gaps around care plans, discharge coordination, or medication handling. While some reviews praise responsiveness and care, these recurring call-and-communication complaints are prominent among the negative experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Tampa International (21 miles away)
St. Petersburg-Clearwater International (24 miles away)
Sun Terrace Health Care Center on seniors.fyi includes 7 photos including images showing landscaping, trees, garden, fountain, building, pathway, entrance, outdoor, and more.
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