Sun Terrace Health Care Center

Pros

• The facility is clean, and the staff members are friendly and helpful.
• The therapy team at Sun Terrace is excellent.
• The staff treats patients like family and communicates well with the family.
• The facility has daily activities and holiday celebrations for residents.
• The staff at Sun Terrace Rehabilitation Center is compassionate, understanding, and preserves the dignity of residents.
• The facility is nice, clean, and comfortable for residents.
• The staff at Sun Terrace is responsive to concerns and suggestions from families.
• The administrative staff needs improvement in responsiveness and communication.
• There is a library and a rehab facility at Sun Terrace for residents' use.
• The admissions process was made easy by a helpful staff member named Matt.

Cons

• The administrative staff at Sun Terrace Health Care Center needs to be more responsive and efficient in addressing requests.
• There were communication issues with social services during discharge at the facility.
• Some clothes went missing when a patient was ready to leave.
• Rehab at the facility did not improve the patient's condition and resulted in weight loss and loss of independence.
• It was difficult to reach someone and make contact with the patient at the facility.
• The care beyond the therapy team is described as horrible, with allegations of elder abuse and neglect.
• The facility is understaffed, and there was no response from staff or management regarding various issues, including stolen items and bedsores development.
• The price of staying at Sun Terrace was not feasible for one reviewer.
• Despite positive aspects, some residents joked about their stay at the facility, indicating potential dissatisfaction.

Review

Sun Terrace Health Care Center is a 24-hour care facility that offers comprehensive services for patients in need. According to one reviewer, all the doctors that the patient's father dealt with are on staff at Sun Terrace, which provides continuity of care. The facility is clean and efficiently run, although the administrative staff could be more responsive and prompt in their communication.

Another reviewer shared their positive experience with Sun Terrace during their mother's rehab stay. They found the facility to be clean, the staff friendly, and therapy effective in helping their mother regain her baseline. However, there were some communication issues during discharge with social services. The reviewer expressed gratitude towards the hard-working CNAs and nurses who went above and beyond to attend to their requests, particularly mentioning Tonya and Cassie for treating their mom like family.

Similarly, another individual praised Sun Terrace for its cleanliness and pleasant atmosphere when their husband was there for treatment. Nurse Julie was specifically acknowledged for her friendliness and knowledge. The reviewer also appreciated the assistance provided by Matt in admissions, who made the paperwork process easy and efficient. The only issue mentioned was some missing clothes at discharge, which they hoped would be returned.

However, not all experiences at Sun Terrace were positive. One family member expressed disappointment with their mother's rehab stint. Despite being expected to recover within one month from a fall, she had stayed for three months and experienced weight loss and loss of independence instead. Additionally, multiple personal items such as clothing, glasses, and dentures went missing. The reviewer also noticed dried feces in her bed during a visit.

Another reviewer criticized Sun Terrace for inadequate care of their loved ones over several years. While acknowledging an excellent therapy team, they described other aspects of care as horrible and included allegations of elder abuse and neglectful treatment by staff. They claimed that COVID restrictions prevented them from seeing firsthand how bad things were until after their loved one passed away.

A separate review described the poor care received by another individual's mother at Sun Terrace. The facility was allegedly understaffed, and personal belongings were stolen from her room, including eyeglasses, flowers, and dentures. The mother developed severe bedsores without any response or action taken by the staff or management.

On a more positive note, one reviewer toured Sun Terrace and praised its cleanliness, pleasant smell, friendly staff, and their willingness to go above and beyond to assist. However, they found the cost to be unaffordable for their needs. The presence of daily activities like Bingo and holiday events contributed to a lively atmosphere.

Lastly, a reviewer acknowledged the caring nature of the staff at Sun Terrace. They highlighted how patients are treated like family and commended the facility for effective communication with families regarding concerns or issues.

In conclusion, Sun Terrace Health Care Center receives mixed reviews from individuals who have had experiences with their services. While some appreciate its cleanliness, friendly staff, and effective therapy team, others express dissatisfaction with aspects such as administrative responsiveness and quality of care provided. It is advisable for individuals seeking care at Sun Terrace to thoroughly research and consider all aspects before making a decision.

Pharmacies

• Winn-Dixie (0.1 miles)
• Sun Rx (0.2 miles)
• Sunrise Pharmacy (0.2 miles)
• CVS Pharmacy (0.3 miles)
• Walgreens (0.4 miles)
• Winn-Dixie (4.4 miles)
• CVS Pharmacy (4.6 miles)

Physicians

• Marquez Medical Clinic (0.2 miles)
• Troxler Thomas C DDS (0.2 miles)
• Sunhill Medical Center (0.5 miles)
• Bay Area Cardiology Associates PA (0.7 miles)
• Jsa Medical Group (0.8 miles)
• Tampa Bay Family Physicians (1.3 miles)
• Suncoast Community Health Centers (2.4 miles)

Restaurants

• McDonald's (2.2 miles)
• Beef 'o' Brady's (5.6 miles)
• McDonald's (6 miles)
• Chick-Fil-A (6.1 miles)
• Mandola's Italian Kitchen (6.4 miles)
• Zaxby's (9.5 miles)
• McDonald's (10.2 miles)

Parks

• Apollo Beach Skate Park (5.1 miles)
• Sterling Ranch Park (13.5 miles)
• Ballast Point Park (14.5 miles)

Hospitals

• St Joseph's Hospital-South (5.4 miles)
• Brandon Ambulatory Surgery Center (15.8 miles)

Places of Worship

• South Bay Church (5.5 miles)
• Fishhawk Fellowship Church (12.5 miles)

Cafes

• Starbucks (5.9 miles)
• Starbucks (12.8 miles)
• Starbucks (12.8 miles)
• Foxtail Coffee Bb Riverview (13.9 miles)
• Starbucks (14.1 miles)
• Starbucks (14.7 miles)
• Starbucks (15.2 miles)

Theaters

• Xscape Theatres Riverview 14 (12.6 miles)

Transportation

• Macdill Air Force Base (MCF) (13 miles)