3011 Kenilworth Boulevard, Sebring, FL 33870
For more information about senior living options: (844) 490-3973
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Kalia does excellent work and goes beyond her duties. It is a great place to work with a home-like environment. The rehab department is wonderful. Dawn and her staff have done a great job helping my parents adjust to their new situation. The facility is beautiful. The staff are amazing, warm, and caring. New clinical leadership brings years of experience; the team is excellent and very caring toward the patients. The admissions process was painless and friendly. The therapy department has been wonderful. The food has been really good. Katia, Amrita, and Melony are absolutely wonderful and helpful. Holly in therapy has been very helpful and very nice.
The billing is described as awful, with multiple calls about discrepancies, yet they still charged the credit card on file without permission. There is not enough staff, leaving patients unattended for long periods after requesting help. A room's bathroom was moldy, and management did not remediate the mold after complaints. Residents are kept in bed all day, despite claims that they are up and walking every day. An LPN is accused of stealing patients' drugs and the case is under police investigation. Staff are described as rude and uncaring, with residents treated poorly during meals and visits restricted to outside the dining area. Wheelchairs line the hallways, blocking passage and creating navigation problems. A patient was not bathed for a week and never received basic dentures or oral care. Rooms frequently have nonfunctional features, there is a lack of bed rails due to regulations, and food is reportedly poor. The facility is described as filthy and unsafe, with belongings repeatedly stolen and a general lack of empathy from staff. A relative's death is attributed to neglect and isolation, with wounds untreated and calls ignored. COVID-era visitation restrictions are blamed for distress, with patients left dirty, with bedsores, and belongings missing.The collection of reviews paints a complex and conflicting portrait of the facility. On one hand, there are consistently strong tributes to certain people and programs within the place. Several reviewers highlight individual staff members who went above and beyond, including someone named Kalia who is praised for excellent work, and a general sentiment that the environment can feel like a home away from home. The rehab and therapy teams are frequently described as knowledgeable, dedicated, and effective, with several accounts praising therapy departments as the standout part of the experience. Comments such as "Kalia does excellent work," "the rehab department is wonderful," and "therapy group was great" appear repeatedly, underscoring a belief that skilled clinicians and compassionate aides can make a meaningful difference for patients.
Beyond the clinical care, some reviews emphasize a positive, supportive culture in certain wings or moments. Phrases like "New clinical leadership with years of experience," "Top notch clinical leadership," and "staff have been great" suggest that, when leadership and teams function well, the facility can deliver meaningful, patient-centered care. There are even notes of gratitude from families who felt their loved ones were helped to adjust to difficult circumstances, with members like Dawn and her staff being singled out for helping families navigate transitions. In short, there are pockets of excellence and warmth that keep some families hopeful about the potential for good care.
Yet the opposing threads in the feedback are loud and persistent. Billing and administrative practices are a major sore point for several families. One reviewer reports that the center "charged my credit card that they had on file without permission," despite repeated calls to discuss discrepancies, and describes the experience as "the poorest business practice" they have seen. Others recount that administrators or directors failed to follow through on promises to contact, leaving concerns unaddressed. Taken together, these billing and communication problems create a sense of distrust and fear that even when clinical care is capable, the financial and administrative processes undermine confidence in the facility as a whole.
Safety, cleanliness, and living conditions emerge as another dominant theme of the critiques. Mold in a bathroom, shared rooms, and inconsistent access to basic hygiene supplies are described in graphic terms. One resident's family member reports mold in the room and a request for immediate remediation that was not adequately acted on, followed by a relocation of the patient without addressing the underlying issue. Several posts reference poor sanitation and personal care lapses, such as delays in bathing, missing oral care for dentures, and beds that remained unmade or unclean during visits. Structural concerns appear as well, including air-conditioning problems, outdated d?cor, and rooms where half the devices or amenities didn't work. In some accounts, residents were left in bed all day with little activity, while others note that there were strict rules about bed rails and safety equipment that hindered basic comfort and mobility.
Staffing shortages and inconsistent care further color the narrative. Recurrent lamentations about too few staff members leading to long waits for help echo through several reviews. Families report patients being left unattended for extended periods, particularly outside of therapy sessions, and there are direct criticisms of leadership that appear to filter down to front-line care. Although some nurses and aides are described as kind and capable, the underlying implication is that systemic issues - understaffing, high turnover, and insufficient supervision - prevent consistently reliable care. The tension between a few compassionate staff and a broader sense of neglect creates a troubling dichotomy within the same facility.
A subset of the reviews centers on accusations of neglect and more grave misconduct. Some entries describe dramatic, even devastating, concerns: a claim that an LPN stole medications and is under police investigation, or that residents were improperly cared for to the point of avoidable harm, including accounts of someone allegedly dying after being isolated and not properly attended to. There are assertions about missing belongings and illicit activity around patient care during crises such as COVID, including restrictions on visitation that some families felt intensified isolation and distress. These messages are among the harshest, portraying a facility that, in the most extreme cases, residents and their families view as unsafe and unconscionable.
In balance, the reviews present a facility capable of exceptional clinical care in certain contexts, especially in rehab and therapy, supported by compassionate staff and effective leaders at times. They also reveal a troubling, recurring pattern of administrative failings, safety and cleanliness deficiencies, and serious concerns about neglect and misconduct in other moments. The strongest takeaway is that experiences vary dramatically from one encounter to the next, depending on department leadership, staffing levels, and the responsiveness of administrators. Families who navigate this place often find themselves balancing hopeful stories of recovery and professional expertise with worrying reports of inadequate oversight, broken systems, and troubling lapses in basic safety and dignity.
If there is a common thread, it is the call for accountability and systemic improvement. Several reviewers urge more transparent billing with clear consent, more consistent communication from leadership, and stronger investments in staffing, training, and safety measures. There is also a plea for better facility upkeep, reliable access to essential supplies, and a renewed emphasis on patient dignity - ensuring that residents are clean, comfortable, and actively engaged rather than left idle or hidden behind closed doors. The overall message is not a single verdict but a plea - acknowledge the good that exists in care teams and programs, confront the gaps honestly, and implement meaningful changes that make both patients and families feel respected, safe, and supported.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kenilworth Care & Rehabilitation Center, located in Sebring, FL, offers a range of amenities and care services to provide residents with a comfortable and supportive living environment. The community features a beauty salon for residents to enjoy pampering and grooming services. Residents can also relax in their fully furnished apartments equipped with cable or satellite TV.
Transportation is readily available with community operated transportation services and arrangements can be made for non-medical transportation as well as to doctors' appointments. A computer center is available for residents to stay connected and engaged with the digital world, while Wi-Fi/high-speed internet ensures connectivity throughout the facility.
Meals are served in a restaurant-style dining room where residents can savor delicious dishes prepared according to special dietary restrictions. Additionally, a small library provides opportunities for reading and learning.
To support residents' physical health, Kenilworth offers a fitness room and wellness center where various exercise programs are organized. Outdoor spaces, including gardens, allow residents to enjoy fresh air and nature.
The care services provided at Kenilworth include assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and mental wellness programs are in place to support emotional well-being.
Residents have access to concierge services for any assistance they may need during their stay. Planned day trips offer opportunities for exploration and socialization outside the community, while resident-run activities and scheduled daily activities ensure engagement within the community.
The location of Kenilworth is convenient with several amenities nearby, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, Kenilworth Care & Rehabilitation Center provides a comprehensive range of amenities and care services to promote the well-being and independence of its residents in a vibrant community setting.
Kenilworth Care & Rehabilitation Center is located at 3011 Kenilworth Boulevard, Sebring, FL 33870 in Highlands County, Florida
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