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Heartland Health Care Center - North Sarasota

Heartland Health Care Center - North Sarasota is a nursing home community in Sarasota, FL.

Information last verified:

3250 12Th Street, Sarasota, FL 34237

For more information about senior living options: (866) 208-4318

3.5 from 39 reviews
5 stars
19
4 stars
6
3 stars
1
2 stars
0
1 stars
13

Overall Review of Heartland Health Care Center - North Sarasota

common 22 reviews mention this

Caring, professional staff show up

Staff and management are repeatedly described as caring and professional.

Many reviewers describe warm, attentive staff and a management team they felt took resident care seriously. A number of comments highlight specific responsiveness, from handling concerns quickly to coordinating appointments and follow-through. Even in the more critical reviews, people often acknowledge there are some staff members who try to help, while others felt the coverage fell short.

caveat 6 reviews mention this

Cleanliness is a mixed picture

Cleanliness draws both praise and serious complaints.

Some reviews say the facility is very clean, including after tours or personal stays. Other reviewers describe sanitation problems and inadequate hygiene practices, including accounts of soiled linens, fecal contamination, and mold. Taken together, residents and families seem to have had noticeably different experiences around day-to-day cleanliness and infection-control attention.

differentiator 4 reviews mention this

Ostomy and wound care comes up

Residents mention both strong and problematic ostomy care.

One family report describes healing wounds and nursing support with ostomies and a nephrostomy, including guidance on managing care at home. In contrast, multiple critical reviews describe ostomy supplies not being provided for hours, leading to contamination and infection risk concerns. Reviews also reference wound-related attention and medical coordination, but with outcomes that vary sharply by family experience.

caveat 8 reviews mention this

Coverage and call response are debated

Call response and night coverage are a recurring concern.

Some reviewers worry that residents are left without adequate oversight, describing unattended periods and unanswered call lights. Others describe staff being on phones rather than assisting, and at least one review says family had to step in during visits. A separate review also describes a lack of staff coverage at night, while later updates say improvements began after a new administrator arrived.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 87 resident community capacity 87 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Sarasota Bradenton International (4 miles away) Sarasota Bradenton International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Hob Nob 57 Tavern (0.3 miles)
  • McDonald's (0.8 miles)
  • Bombón Restaurant Bar & Lounge (1.6 miles)
  • Popeyes Louisiana Kitchen (1.7 miles)
  • La Primavera Supermarket (1.7 miles)
  • Yoder's Restaurant (1.8 miles)
  • Der Dutchman (1.8 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Health Mart Pharmacy (1.5 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.4 miles)
  • Comfort IV Therapy (2.5 miles)
  • Winn-Dixie (2.8 miles)
  • Walgreens (2.9 miles)

Physicians

  • Holcomb Kreithen Plastic Surgery and MedSpa (1.6 miles)
  • Matthew J. Perry - Florida Urology Specialists (1.6 miles)
  • Sarasota Orthopedic Associates (1.9 miles)
  • Christina M De Guia MD (2.1 miles)
  • Golden Vision Eyecare (2.3 miles)
  • Intercoastal Medical Group (2.3 miles)
  • Medpeds Associates of Sarasota (2.3 miles)

Theaters

  • Regal Hollywood - Sarasota (1.8 miles)

Parks

  • Gillespie Park (1.8 miles)
  • Nathan Benderson Park (3.7 miles)
  • Bird Key Park (3.8 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (2.5 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.9 miles)

Places of Worship

  • Church of the Palms (3.5 miles)
  • Church Of Hope (3.6 miles)

Frequently Asked Questions

Where is Heartland Health Care Center - North Sarasota?

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