Healthcare And Rehab Of Sanford

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Healthcare And Rehab Of Sanford

950 Mellonville Avenue, Sanford, FL 32771

For more information about senior living options: (844) 490-3973

3.9 from 48 reviews
5 stars
32
4 stars
3
3 stars
1
2 stars
2
1 stars
10

Skilled Nursing Facility

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    Overall Review of Healthcare And Rehab Of Sanford

    Pros

    • pro Anna Cotto is the best.
    • pro The facility as a whole is well kept and pleasant.
    • pro Dana Hill's nursing unit manager Dave Phillips was excellent and very helpful.
    • pro JR was super helpful too, always making sure the residents had numerous activities to partake in.
    • pro Outstanding staff and management; the place is about service and patient care.
    • pro Healthcare & Rehab Center of Sanford provides a warm welcoming experience; resident care staff greet everyone with a smile and genuine compassion.
    • pro Resident rooms and common spaces are very clean, organized and smell pleasant.
    • pro Therapeutic services provided in their state-of-the-art gymnasium are second to none.

    Cons

    • pro The facility is filthy, with diapers and clothes scattered, wet towels, and a mildew/urine odor.
    • pro CNAs were heard screaming at each other using profanity and racial slurs.
    • pro Staff ignore residents and do not answer the phone, appearing inattentive to those at the tables.
    • pro A garbage bag full of filthy diapers sits on the floor beside a resident's room.
    • pro There are concerns that CNAs mistreat residents behind closed doors and administration hasn't addressed the behavior.
    • pro The floors are dirty and the furniture outdated, contributing to an unwelcoming atmosphere, with a strong urine smell.
    • pro Some reviewers allege neglect and elder abuse, claiming the facility prioritizes money over patient care.
    • pro A reviewer calls the place a "sorry excuse for a nursing home" due to neglect and reported deaths.

    Review

    A broad look at the reviews for Healthcare and Rehab Center of Sanford reveals a facility that inspires equally strong praise and sharp criticism. Some residents and families sing praises about caring staff, clean spaces, and a welcoming atmosphere, while others describe alarming conditions and troubling care issues. Taken together, the accounts paint a picture of a place that can feel like two very different experiences depending on who you are and when you visit.

    On the negative end, one reviewer arrived with the intention of finding a safe, comfortable place for a parent and instead faced what they described as a nightmare. They walked through hallways lined with offices and shower rooms that were filthy, with diapers, clothes, wet towels, and a distinct smell of mildew and urine. They heard CNAs shouting at each other with profanity and racial slurs, observed desk staff seemingly preoccupied with cellphones and unanswered calls, and saw a garbage bag filled with dirty diapers on the floor near a resident's room. The reviewer doubted whether such treatment could be happening behind closed doors and questioned the administration's oversight. They also described a general sense of neglect - the floors and furniture appearing outdated, residents not being greeted or attended to, and a strong sense that the facility was depressing and unwelcoming. The takeaway was a clear warning: do not place a loved one here without further investigation.

    Other negative remarks echo similar concerns about safety and dignity. One reviewer bluntly labeled the place a "sorry excuse for a nursing home," alleging profit-minded administration, widespread neglect, and elder abuse. They urged families not to bring loved ones there, suggesting that conditions have led to multiple deaths and that supervision from the state health department was needed. The tone is stark and accusatory, underscoring the fear that understaffing and poor oversight can translate into real harm for residents.

    Against these frictions, a sizable stream of reviews presents Healthcare and Rehab Center of Sanford as a place of genuine warmth, competence, and reliability. Several accounts highlight a warm, welcoming environment where staff greet residents by name, are consistently attentive, and maintain a high standard of cleanliness and organization. One resident noted that the facility felt like a home away from home, with rooms and common spaces described as clean and pleasant, meals served on time and at the right temperatures, and a team of administrators and department heads who remain hands-on and engaged with residents.

    Positive testimonials frequently point to individual staff members who left a lasting impression. Anna Cotto is singled out as "the best" by one writer who also mentioned an otherwise positive caregiving team. Other accounts praise the nursing unit manager, Dave Phillips, and a diligent staff member named JR for their helpfulness and responsiveness. Stories from family members describe staff who remember residents, answer questions patiently, and provide meaningful activities that keep people engaged. The athletic therapies and the gym are highlighted as standout features, with some reviewers calling the therapeutic services "second to none," and residents and families praising the facility's smiling, capable care team.

    There are also longer, more balanced anecdotes that reflect both strengths and ongoing challenges. A former patient who stayed for rehab reports being welcomed from day one, with staff who consistently acknowledged him, a smooth transition process, and a sense of being cared for during a difficult time after a stroke. Another review focuses on overall improvement under new administration, noting refreshed leadership and a more positive atmosphere, while still acknowledging that nothing is perfect and that the realities of long-term care are complex. A cousin's experience of watching a loved one receive attentive care over several years further underscores the idea that, for many, the staff's dedication can be transformative - even when space or resources aren't flawless.

    Overall, the reviews depict a facility marked by strong advocacy and high praise in some quarters, particularly for dedicated staff, personal attention, and therapeutic services, while simultaneously showing troubling reports of neglect and disrespect from others. Those who describe the environment as clean, organized, and resident-focused emphasize a culture of care that makes residents feel valued and known. Conversely, the most critical voices warn that lapses in oversight, cleanliness, and responsiveness can profoundly undermine trust and safety, urging families to conduct their own, careful assessments.

    For families evaluating Healthcare and Rehab Center of Sanford, the message is clear: experiences vary, sometimes dramatically, across different units and times. If you're considering this facility, it would be wise to visit with your own eyes and questions - talk to staff, observe interactions with residents, check the cleanliness of common areas, and ask about how calls and concerns are handled, staffing levels, and ongoing quality improvements. The reviews collectively suggest a place that can deliver outstanding care and heartfelt compassion, but also a place where serious concerns have been raised, underscoring the importance of careful, personalized evaluation before making a choice for a loved one.

    Features

    Housing

    • 114 resident community capacity 114 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Healthcare And Rehab of Sanford is an assisted living community located in Sanford, FL. Our community offers a range of amenities to ensure our residents' comfort and enjoyment. These amenities include a beauty salon for pampering and self-care, cable or satellite TV for entertainment, community operated transportation for convenience, a computer center for staying connected, and a dining room for delicious meals shared with friends.

    For physical fitness, we have a fitness room with exercise equipment and a wellness center for overall health. Our fully furnished apartments provide a cozy and comfortable living space. Residents can also enjoy our gaming room, garden, outdoor space, small library, and restaurant-style dining.

    We offer various care services to meet the individual needs of our residents. This includes assistance with activities of daily living such as bathing, dressing, and transfers. Our 24-hour call system ensures that help is always just a button away. We also provide medication management and special dietary restrictions including diabetes diet.

    At Healthcare And Rehab of Sanford, we believe in promoting mental wellness as well. We have a mental wellness program in place to support our residents' emotional well-being. Transportation arrangements are available both for non-medical purposes as well as for doctors' appointments.

    Our location is convenient with several amenities nearby. There are cafes, parks, pharmacies, physicians offices, restaurants, transportation options and places of worship all within close proximity to our community.

    We strive to create an engaging and vibrant community by offering various activities such as concierge services, fitness programs, planned day trips, resident-run activities and scheduled daily activities.

    At Healthcare And Rehab of Sanford, we are committed to providing exceptional care while promoting independence and quality of life for our residents in a warm and welcoming environment.

    Nearby Places of Interest

    Parks

    • Fort Mellon Park (0.6 miles)
    • Mariner's Cove Park (3.9 miles)
    • Sunland Park (4.2 miles)
    • Bill Keller Park (5.5 miles)
    • Campbell Park (6.9 miles)

    Restaurants

    • Celery City Craft (0.8 miles)
    • Hollerbach's Willow Tree Cafe (0.8 miles)
    • Deviant Wolfe Brewing (0.9 miles)
    • Mr. Z's (0.9 miles)
    • George's Tavern (1 miles)
    • St Johns River Steak & Seafood (1 miles)
    • McDonald's (1.2 miles)

    Pharmacies

    • Winn-Dixie (1.2 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (3.7 miles)
    • Walgreens (3.8 miles)
    • CVS Pharmacy (4.6 miles)
    • CVS Pharmacy (5.7 miles)
    • CVS Pharmacy (5.8 miles)

    Physicians

    • Central Florida Regional Hospital (1.8 miles)
    • Center for Dermatology & Skin Surgery (2.6 miles)
    • Central Florida Family Health Center (2.7 miles)
    • Annabell Torres (4.4 miles)
    • Team Health (4.8 miles)
    • Nemours Children's Urgent Care (4.8 miles)
    • Colleen L. McLeod, MD (5.3 miles)

    Transportation

    • Deltona Executive Airport (2 miles)
    • Orlando Sanford International Airport (2.1 miles)
    • Sanford Sunrail Station Sanford (2.6 miles)
    • Debary Sunrail Station (5.3 miles)

    Places of Worship

    • Central Baptist Church (2.9 miles)
    • Identity Church (5.6 miles)

    Cafes

    • Starbucks (4.8 miles)
    • Starbucks (6.4 miles)
    • Starbucks (6.7 miles)
    • Starbucks (7.7 miles)

    Hospitals

    • Florida Hospital Lake Mary ER (5.7 miles)

    Frequently Asked Questions

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