1820 Shore Drive S, South Pasadena, FL 33707
For more information about senior living options: (844) 490-3973
Mitzy, Sheila, and Marsha are described as an amazing, caring team in facilitating the transfer of the sister to Aspire. Mitzy packed her up and moved her in from Elance. Sheila, the director of nursing, was very reassuring with understanding of her sister's medical and cognitive needs. Marsha, the administrator, was hands-on and warm and facilitated Medicaid and all the administrative details to bring the move to fruition. Every staff member seemed to know the sister's needs like they had known her for a long time. This facility and its staff are described as a rare gem by the sea. The staff really go above and beyond to make the residents feel safe and well cared for. The location and views are great at Aspire at the Sea. The administrator and nurses take an interest and great care for the residents; social services does as well.
The facility appears outdated and neglected, like stepping back to the 1990s. The admissions process is disorganized, requiring callers to navigate multiple numbers and hospital staff to reach admissions. The rooms shown to families are run-down, with scarred walls, removed shelving, and exposed wires. The hallway flooring (LVT) is chipped and in disrepair, indicating poor maintenance. Admissions acknowledged the lack of a Maintenance Director and claimed they're "doing the best they can," signaling inadequate upkeep. The bathroom arrangement for a patient on contact precautions is inadequate and unsuitable. The rehab gym is small, with equipment that looks like it came from garage sales. There are reports of long waits for basic care and medications, along with rude, unprofessional staff and poor communication. Allegations of neglect and abuse are present, including not bathing residents, residents being asked to buy pain pills, and possible Medicaid fraud or unsafe discharges. At least one review describes the facility as prison-like and dangerous, suggesting it should be shut down.A series of firsthand remarks about this rehab facility paints a mixed and troubling picture. One reviewer describes a visit that began with frustrating and inconsistent communication, making a simple appointment feel like a test of patience. Phone calls were routinely answered by no one in the middle of the day, and later attempts routed to a different number or required intervention from a hospital case worker just to reach the Admissions team. When the person finally stepped into the facility for a tour, the environment felt almost stuck in time - like a trip back to earlier days in senior care. The receptionist was courteous, but the desk was buried in boxes, and the wait was punctuated by the sound of the receptionist eating loudly nearby. Staff members wandered through in a variety of outfits and headwear, giving little sense of urgency about the work at hand.
Inside the tour, visual details underscored deeper concerns. The hallway LVT flooring was chipped and damaged, and the room shown as a potential home for a resident was a run-down, semi-private space with shelves removed and walls scarred, with electric wires dangling near the TV. The Admissions person admitted there was no current Maintenance Director and offered the blunt assessment, "We're doing the best we can." The potential infection-control issue was underscored by a comment about a Jack-and-Jill bathroom arrangement that would not be suitable for someone on contact precautions due to ESBL. Even after the facility had received the resident's full medical information, the admissions staff seemed surprised by the need to reassess setup for infection control. The overall impression was that the room was not habitable or suitable for lease, inconsistent with expectations for care and dignity. While the rehab gym boasted a marina view, the space itself was described as tiny, with equipment that looked as if it had been acquired from garage sales. The admission staff' shrug that the facility "doesn't look like much, but it gets the job done" added to a sense that quality and readiness were not aligned with what families typically expect for someone in rehab.
This set of observations led the reviewer to question how a deficiency-free survey could have been earned by a facility that appeared to be in such disrepair. The sense of incongruity - between the beauty of the location and the dated, neglected interior - left the reviewer concerned about infection control and the dignity of residents. In the end, the family chose to look elsewhere, citing an alternative rehab facility that was simpler but clean, in good repair, professional, and well equipped to serve their sister. The reviewer urged that the broader home-office and corporate teams recognize the need for improvement, asking, in effect, whether the people who rely on this place do not deserve better.
Yet not all of the narrative is negative. A different thread of reviews highlights a number of dedicated staff members who made a significant, positive impression during a later relocation from another memory-care setting. Mitzy is repeatedly named for quietly taking charge - packing up the sister and moving her in from Elance - and for staying in daily contact with the family until they could travel from out of state. Sheila, the director of nursing, is described as reassuring and deeply attuned to the resident's medical and cognitive needs. Marsha, the administrator, is remembered as warm and hands-on, handling Medicaid and other administrative logistics to bring the move to fruition. In these accounts, staff members appeared to know the sister's needs as if they were long-time acquaintances, a juxtaposition to the earlier tour that felt more disorganized and impersonal. In these voices, the facility and its people are portrayed as a rare, caring, and effective team - the kinds of angels you hope to encounter in navigating a difficult transition.
Other reviewers echo that sentiment, praising the location, the view, and the people who do the day-to-day work. Descriptions include "a rare gem by the sea" where the staff go above and beyond to ensure residents feel safe and well cared for. The administrator and nurses are singled out for taking a genuine interest in residents, and social services are praised for their involvement and support. These posts convey gratitude and optimism, suggesting that the facility can be a source of comfort and stability when the right people are in place and when the day-to-day execution aligns with the promises on paper.
On the other hand, several accounts veer sharply in the opposite direction, painting a picture of deep concerns about patient care, safety, and accountability. One reviewer urges against letting a relative stay there, claiming "horrible care to the point your loved one could die," and accuses the center of Medicaid fraud and dangerous practices. The account alleges that a friend was discharged to this facility while septic, implying it was a step that worsened the patient's condition rather than helped. The staff are described as uncaring, focused on paychecks rather than people, and there are explicit accusations that pain medications were being mismanaged or diverted. Some readers describe a broader pattern of alleged fraud and neglect, calling for shutdowns and investigations and asserting that the facility's operations are driven by financial incentives rather than resident well-being.
Additional anecdotes amplify concerns about basic needs and treatment. One family member reports no reliable sources of clean water for residents, with ice only intermittently available and sink water used for hydration, suggesting gaps in essential safety and hygiene practices. They also criticize early morning medication times, arguing that waking people at 5 a.m. for vitamins is unnecessary when other doses could wait. Rudeness and a lack of compassion from staff are described in blunt terms, with remarks about staff telling a resident to stop crying, and about workers who appeared disinterested, indifferent, or even hostile. Some reviewers asserted that the facility's hours, bathing routines, and overall responsiveness were not aligned with what families expect for care that honors dignity and comfort. The strongest condemnations use phrases like "SHUT IT DOWN!" and "this is no rehab facility this is more like a prison," underscoring a belief that the facility fails on fundamental rights and humane treatment.
In another account, a family member claims the atmosphere inside is so concerning that it warrants legal action, including an attorney consultation aimed at shutting the place down. They allege systemic failures, including delayed medication administration by hours, with a particular emphasis on narcotics timing and a suggestion that the staff are overwhelmed or inattentive. The opinion is that staff members are not only underpaid and overworked, but also misaligned with the core mission of caregiving. A separate reviewer describes observations of patients discussing or even negotiating for medications, and being spoken to disrespectfully by staff. The overarching tone in these criticisms is a strong belief that residents' basic comfort, safety, and dignity are being disregarded, with potential implications for patient rights and the quality of care.
Taken together, the reviews present a spectrum of experiences. Some families recount moments of warmth, dedication, and effective coordination that helped move a loved one into care with confidence, gratitude, and relief. Other families voice serious concerns about environmental conditions, infection-control readiness, responsiveness, and the day-to-day realities of care, including medication management and basic hygiene. The contrast between these narratives suggests a facility that has the capacity to deliver compassionate, professional care under the right conditions and with the right leadership, but that may also struggle with consistency, oversight, and adherence to high standards in certain situations. For anyone navigating a residential rehab choice, these perspectives underscore the importance of direct, up-front communication, thorough property and safety checks, and a careful evaluation of staffing, maintenance, and infection-control practices - especially for residents with complex medical needs and strict precautions.
58 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
St. Petersburg-Clearwater International (11 miles away) Tampa International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Health And Rehabilitation Centre At Dolphins View is an assisted living community located in the charming city of South Pasadena, FL. This facility offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community is beautifully designed with a variety of amenities to cater to different needs and preferences. Residents can enjoy pampering themselves at the on-site beauty salon or stay entertained with cable or satellite TV in their fully furnished apartments. They also have access to a computer center for staying connected and a gaming room for recreational activities. For those who enjoy outdoor spaces, there is a garden and outdoor seating area where residents can relax and socialize.
Dining at the Health And Rehabilitation Centre At Dolphins View is restaurant-style, offering delicious meals prepared by professional staff. Special dietary restrictions are carefully accommodated to ensure everyone's nutritional needs are met. The dining room provides a comfortable and welcoming atmosphere for residents to enjoy their meals.
Various care services are provided round-the-clock to support residents' daily lives. A 24-hour call system ensures immediate assistance if needed, while 24-hour supervision offers peace of mind to residents and their families. Trained caregivers are available to provide assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure proper dosage and timing.
The community prioritizes mental wellness with its comprehensive mental wellness program. Activities and programs tailored towards individual interests and capabilities are offered daily, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available for any additional needs or requests.
With its convenient location, the Health And Rehabilitation Centre At Dolphins View enjoys proximity to various amenities in the surrounding area. There are four cafes nearby for socializing or grabbing a quick bite with friends or family members visiting the residents. Nature lovers can explore three nearby parks for leisurely walks or picnics. Pharmacies are easily accessible, with 20 options nearby, ensuring convenient access to medications. Residents can also find seven physicians and 18 restaurants nearby for medical care and dining options. In case of emergencies, there is a hospital located conveniently close.
Overall, the Health And Rehabilitation Centre At Dolphins View offers a comfortable and supportive environment for assisted living residents in South Pasadena, FL. With its extensive amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the assistance they need.
Health And Rehabilitation Centre At Dolphins View is located at 1820 Shore Drive S, South Pasadena, FL 33707 in Pinellas County, Florida
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