Greenbrook Nursing Ctr in St. Petersburg, FL

Pros

• The staff here is amazing, kind, and compassionate, going above and beyond to make patients feel at home.
• Ashley Davis is highlighted as a caring, professional, and uplifting presence who makes patients feel safe.
• The therapy department and nurses are praised for their dedication and for helping loved ones regain independence.
• The facility is clean, welcoming, and well-maintained, with friendly, attentive administration.
• The nurses and CNAs are described as caring, attentive, and dedicated to patient comfort.
• Apollo is described as a beautiful place with friendly staff who are willing to help and answer questions.
• Families express gratitude for the care team, noting positive outcomes and improvements in their loved ones.

Cons

• They describe the facility as absolutely terrible and neglectful, with nurses and CNAs lazy, rude, and uncaring.
• They claim call bells go unanswered for long periods (45?60 minutes), causing residents to suffer.
• They allege staff are disrespectful, condescending, and lack empathy toward families and patients.
• They report dirty conditions: roaches, leaks, and an overall unclean, unpleasant environment.
• They state valuables were stolen from a resident's room, with staff unhelpful in addressing it.
• They accuse the facility of dumping or discharging patients to another facility without proper notice.
• They describe medication issues, including delayed or missed orders and not starting prescribed treatments.
• They say food is inedible or bland and not accommodating dietary restrictions (e.g., vegan, low-sodium).
• They note poor communication with families or power of attorney and a lack of timely updates.
• They claim staff sprayed room freshener at night, triggering coughing and discomfort for patients.
• They report basic needs being neglected (e.g., no water, incomplete showers, leaving patients in soiled conditions).
• They urge that the facility be shut down or dramatically reformed due to neglect and abuse.

Review

Greenbrook Nursing Ctr in St. Petersburg, FL is best suited for families prioritizing robust rehabilitation services and a few consistently compassionate staff members, especially when the primary goal is skilled therapy and helping a loved one regain independence after a hospital stay. This community shows pockets of excellence where therapists, CNAs, and some nurses deliver attentive, person-centered care that can make a real difference in recovery and mood. When a resident thrives on strong daily clinical attention and enjoys moments of genuine warmth from caregivers, Greenbrook can be a solid fit.

At the same time, several reviews flag reasons to consider other options. If reliable, consistently respectful bedside care, timely call-bell responses, and a clean, well-run environment are non-negotiable, the risks highlighted by families - long wait times for assistance, perceived rudeness or disengagement from staff, and occasional lapses in cleanliness - line up as serious red flags. For families facing ongoing concerns about safety, privacy, and transparent communication with leadership, alternatives worthy of exploration may offer greater peace of mind and fewer daily stressors.

The strongest positives hinge on therapy quality and personnel who show up for residents in meaningful ways. When therapy teams are active, well-coordinated, and led by capable professionals, progress can be measurable and motivating. Wound care and rehab-focused staff are repeatedly cited as strengths in the reviews, with several residents and family members expressing gratitude for tangible improvements in mobility and self-care. Cleanliness and a welcoming atmosphere in many areas also contribute to a sense of stability for short-term stays and transitional care, buffering some of the emotional strain that accompanies rehab.

Yet the downsides are real and cannot be ignored. The most troubling patterns involve inconsistent staffing, delayed responses to call bells, and reports of rude or dismissive interactions with family members. There are stories of rooms or communal spaces not receiving timely attention, and even allegations of theft or miscommunication around discharge planning. For families navigating insurance and discharge timing, the combination of administrative friction and mixed staff experiences can erode trust and complicate decisions about when to move forward or escalate concerns.

The facility has shown attempts at improvement through management changes and renewed emphasis on patient experience, but the impact appears uneven across shifts and units. Some reviewers voice cautious optimism about renovations and new administration, while others remain wary of systemic gaps that reappear in difficult moments, such as during transitions between hospital to rehab or between rehab and home. This repeated pattern suggests that while progress is visible, it is not yet consistent or fully reliable across all departments and times of day.

Families evaluating Greenbrook should bring a disciplined, proactive stance to the site visit. Ask to see the current care plans, request a detailed outline of daily staffing ratios, and observe how fast a call button is answered during a tour. Inquire about dietary accommodations, especially for residents with specific diets, and verify the process for identifying and addressing any concerns about safety, privacy, or discharge procedures. It is wise to speak directly with both therapy staff and the front-line caregivers, and to seek recent examples of problem resolution from administration. A clear, responsive leadership presence matters as much as the therapy gym and the patient rooms.

Bottom line: Greenbrook Nursing Ctr can be a good match for families prioritizing rehabilitative momentum and human-centered care from a subset of staff, with clean, welcoming spaces that support recovery. However, for those who require unbroken reliability in every shift, consistently compassionate bedside manners, and flawless operational communication from leadership, it is prudent to compare other local options. The strongest course is to approach this community with deliberate oversight - visit often, probe deeply during tours, and insist on transparent, ongoing updates from administration. In the right situation, Greenbrook can deliver meaningful recovery; in others, it may be wiser to pursue alternatives with a steadier track record of safety, empathy, and seamless coordination.

This part of St. Petersburg, Florida, offers a diverse range of amenities that cater to senior living needs. With several cafes such as Bula Kafe and Bandit Coffee Co., seniors can enjoy a variety of dining options in close proximity. There are also numerous medical facilities nearby, including Central Neurology Sleep Disorders Center and Bay Area Heart Center, ensuring easy access to healthcare services. Additionally, residents have access to pharmacies like Winn-Dixie and CVS Pharmacy for their medication needs. The area is also home to St Anthony's Hospital and other healthcare facilities for comprehensive medical care. For recreation, there are several parks like Crescent Lake Park and Roser Park where seniors can enjoy outdoor activities. Places of worship such as Allendale United Methodist Church provide spiritual support, while theaters like AMC Sundial 12 offer entertainment options. Overall, this part of St. Petersburg provides a convenient and vibrant environment for seniors looking to reside in the area.

Cafes

• Bula Kafe (0.4 miles)
• Bandit Coffee Co. (0.8 miles)
• Mazzaro's Italian Market (0.8 miles)
• Starbucks (1.7 miles)
• Panera Bread (1.7 miles)
• Kristina's Cafe (1.7 miles)
• Kahwa Coffee (1.9 miles)

Physicians

• Central Neurology Sleep Disorders Center (0.8 miles)
• Northeast Family Practice (0.9 miles)
• Bay Area Heart Center (0.9 miles)
• BayCare Behavioral Health - St. Anthony's Primary Care (1 miles)
• Suncoast Medical Clinic (1.1 miles)
• Allergy/Immunology (1.3 miles)
• Price Hoffman Stone & Associates: Goodrum Aaron MD (1.8 miles)

Restaurants

• The Dog Bar (0.8 miles)
• Casita Taqueria (0.8 miles)
• 3 Daughters Brewing (0.9 miles)
• Byte Federal Bitcoin ATM (Ferg's Sports Bar & Grill) (1.1 miles)
• Hawkers Asian Street Fare (1.2 miles)
• Green Bench Brewing Company (1.2 miles)
• Tijuana Flats (1.7 miles)

Pharmacies

• Winn-Dixie (1 miles)
• Octapharma Plasma (1.1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.7 miles)
• Winn-Dixie (1.9 miles)

Hospitals

• St Anthony's Hospital (1 miles)
• Bayfront Health St. Petersburg (2 miles)
• All Children's Hospital (2 miles)
• All Children's Obgyn Specialists (3.1 miles)

Parks

• Crescent Lake Park (1.6 miles)
• Roser Park (2.1 miles)
• St Pete Pier Playground (2.4 miles)
• Vinoy Park St Petersburg (2.5 miles)
• North Shore Park (2.5 miles)
• Northwest Park (3.1 miles)
• Fossil Park (3.7 miles)

Places of Worship

• Allendale United Methodist Church (2 miles)
• Christ The Cornerstone (4.2 miles)

Theaters

• AMC Sundial 12 (2 miles)
• Regal Park Place & RPX (3.9 miles)