Moultrie Creek Nursing And Rehab Center

Pros

• The nursing staff at Moultrie Creek Nursing and Rehab Center is described as wonderful, with many positive comments about their care and support.
• Physical therapy services are noted to be outstanding, with specific praise for therapists like Beth and Dorothy who are knowledgeable and informative.
• The facility was reported to be clean and well-maintained by some residents, contributing to a comfortable environment.
• Many residents enjoyed the food options provided, with dietary staff accommodating special requests.
• Some families expressed gratitude for the attentive and honest staff who ensured safety and proper care for their loved ones.
• One reviewer highlighted the facility's effective response during emergencies, such as hurricanes, showcasing the dedication of the staff despite being short-staffed.
• Residents appreciate having access to various activities, including bingo and puzzles, which contribute positively to their experience.

Cons

• The facility is old, poorly maintained, and filthy.
• Staff members are often on their cell phones instead of caring for residents.
• There are frequent issues with cleanliness and maintenance, such as unclean serving tables and broken assisted doors.
• The response time to call buttons is slow, leading to alarms ringing constantly.
• Physical therapy sessions were disorganized and ineffective.
• One resident experienced neglect, including prolonged periods on a bedpan and improper medication administration.
• Bed sores went untreated due to staff arguing over responsibility for care.
• A family member expressed severe disappointment with the lack of care provided, claiming the staff was lazy and disrespectful.
• Interaction with night staff was reported as rude and disrespectful by a food delivery driver.
• Residents reportedly faced punitive treatment when family members asked for assistance regarding their care.

Review

The reviews of Moultrie Creek Nursing and Rehab Center paint a complex picture, showcasing a facility that elicits a wide range of experiences from its residents and their families. The overarching sentiment appears to be divided, with some praising the care received and others expressing deep dissatisfaction. Many reviews highlight issues related to cleanliness and maintenance across various areas of the facility, indicating that it may not be up to standard in terms of hygiene. One reviewer described the environment as "filthy," noting that serving tables rarely received proper cleaning and that the assisted doors were broken for long stretches before repairs were made. This lack of attention to cleanliness seemed to correlate with longer waits for maintenance requests—an experience shared by another resident who had to escalate concerns directly to management just to procure basic facilities like a functioning toilet.

Staffing levels also emerged as a significant point of contention in many accounts. Multiple reviewers mentioned feeling that staff members were frequently overworked, particularly during weekends or holidays when shortages became more pronounced. This short-staffing led to slow responses to call buttons, causing frustration among both patients and their families. The troubling observation of staff being more engaged with their cell phones than with patient care was echoed throughout several reviews, highlighting perceived apathy towards residents' needs. In stark contrast, some found solace in dedicated nursing staff who provided excellent care throughout their stays, demonstrating how individual staff members can create positive experiences even within an institution facing systemic problems.

Physical therapy was another area noted for inconsistency among different reports. While some individuals praised their therapists as outstanding professionals who fostered progress in mobility recovery, other accounts expressed dissatisfaction over disorganized services that felt uncoordinated at times. For instance, one resident described an unconventional approach during therapy sessions where activities felt scattered rather than targeted toward healing objectives. Drawing a clear line between effective physical rehabilitation and poor organization underscores how varied experiences can be based on specific departments within the facility.

Nutrition quality and meal planning appeared consistently criticized across many reviews as well; disappointed residents reported bland menus lacking in variety or appropriate dietary considerations for conditions such as diabetes. While some individuals found sufficient options upon request—affording them better culinary experiences—others regarded the food served as generally subpar and uninspired. A sense of catering inadequacy contributed significantly to negative sentiments about overall satisfaction within Moultrie Creek Nursing and Rehab Center’s environment.

In recounting personal medical challenges faced while at Moultrie Creek, one resident highlighted alarming deficiencies in response time and competence regarding critical interventions—specifically citing two separate instances of bronchitis without adequate follow-up care from specialized doctors despite explicit requests made by patients themselves. Such narratives raised serious questions about clinical oversight at the facility resulting in potentially dangerous health outcomes compounded by purported negligence during treatment periods.

Conversely, not all feedback was unfavorable; several reviewers shared heartfelt gratitude towards nursing staff who provided compassionate medical assistance amid challenging circumstances like COVID-19 outbreaks or hurricane emergencies—alluding positively towards camaraderie under duress alongside exceptional leadership demonstrated during crises despite staffing limitations faced enterprise-wide.

In conclusion, Moultrie Creek Nursing and Rehab Center serves as an example reflecting diverse perspectives shaped by variable circumstances affecting each patient's well-being on an individual level through varying standards maintained within different departments comprising patient care systems overall—from hygiene practices down through nutritional offerings along pathways taken toward rehabilitation goals maintaining core philosophies underlying quality healthcare delivery itself!

This part of Saint Augustine, Florida offers a convenient and diverse range of amenities for senior living. Within a short distance, you will find reputable physicians, pharmacies, and hospitals such as Townsend Clinic PA and St Augustine Surgery Center. Additionally, there are several dining options including Umai Hibachi And Sushi and Carrabba's Italian Grill for a variety of culinary experiences. The proximity to parks like Ocean Hammock Park and Ron Parker Park provides opportunities for outdoor recreation and relaxation. Overall, this area boasts a well-rounded selection of services that cater to the needs and interests of seniors looking to settle in a vibrant community.

Physicians

• Townsend Clinic PA (0.2 miles)
• Vassallo Eye & Laser Institute (1.1 miles)
• Goar de Lamerens, MD (1.2 miles)
• Asthma & Allergy Specialists (1.9 miles)
• Wells Oral & Maxillofacial (2 miles)
• Internal Medicine Associates (2 miles)
• Internal Medicine Associates Of St Johns County PA (2 miles)

Restaurants

• Umai Hibachi And Sushi (0.4 miles)
• Culver's (1.5 miles)
• McDonald's (3.1 miles)
• World Famous Oasis Restaurant (3.4 miles)
• Terra & Acqua (3.8 miles)
• McDonald's (3.9 miles)
• Carrabba's Italian Grill (3.9 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Moultrie Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Winn-Dixie (3.4 miles)
• Walgreens (3.4 miles)
• Seaside Family Pharmacy (3.4 miles)
• CVS Pharmacy (3.9 miles)

Cafes

• The Kookaburra (3.4 miles)
• Starbucks (3.5 miles)
• Kekes Breakfast Café (3.9 miles)
• Panera Bread (4 miles)
• The Kookaburra (4.3 miles)
• Beachside Diner (4.6 miles)
• The Elk House Eatery (4.7 miles)

Hospitals

• St Augustine Surgery Center (3.8 miles)

Parks

• Ocean Hammock Park (3.8 miles)
• Windswept Acres Park (3.8 miles)
• Ron Parker Park (4.4 miles)
• Dr Robert B. Hayling Freedom Park (4.6 miles)
• Anastasia State Park (5.4 miles)
• Maria Sanchez Lake (5.7 miles)