Solaris Healthcare Plant City

Pros

• The facility has been amazing in caring for the resident and meeting her special needs.
• The outside view from the room is beautiful, contributing to a positive atmosphere.
• Staff members treat family members with kindness and respect, making them feel valued.
• The rehab team is described as amazing, providing excellent care and support.
• Some staff members are recognized as friendly and helpful, positively impacting the residents' experiences.
• The facility is well-maintained with clean rooms and attractive food presentation.
• The maintenance staff consistently ensures the living environment remains clean and sanitized.

Cons

• The facility's policy changes regarding overnight stays and additional fees have made it feel more like a prison than a nursing home.
• There were untruths communicated to residents that caused strain among family members, leading to severe misunderstandings regarding care.
• The staff failed to notify family members when a resident was critically ill, resulting in the resident dying alone without comfort from loved ones.
• Patients often remained in bed all day without proper dressing or care, contradicting the promise of rehabilitation services.
• Staff responsiveness was severely lacking, as residents had to wait excessively long for assistance with basic needs like using the bathroom.
• The dining experience was unsatisfactory; some residents did not like the food and avoided eating in communal areas because of it.
• The overall atmosphere of neglect was evident, with patients frequently left unattended for extended periods before receiving help.
• While there were some caring staff members, many employees appeared disengaged and uninterested in providing adequate patient care.
• The facility had issues with cleanliness and maintenance, including outdated bathroom fixtures and poorly maintained rooms.
• Staff interactions were often described as confrontational rather than supportive or compassionate, contributing to a negative environment for both patients and families.

Review

The reviews of various healthcare facilities shed light on the diverse experiences of families and patients, painting a complex picture of care for the elderly. One common theme across many reviews is the discontent expressed by family members regarding policies and management practices. For instance, one reviewer highlighted a recent policy change that imposed a $300 fee for overnight stays, despite Medicaid coverage allowing for limited overnight visits. This abrupt shift not only hindered cherished familial interactions but also raised legal and ethical questions about the facility's obligations to its residents. The sense of confinement was palpable; several reviewers likened their experience more to a prison than a place meant for rehabilitation or comfort.

On a contrasting note, some families reported exceptional care and support within these facilities. One review praised the attentive staff who diligently look after their loved one’s needs while simultaneously offering kindness and consideration to visiting family members. Testimonials like these underscore that dedicated employees can significantly impact resident well-being during what can be an emotionally challenging time for families—especially when coping with serious health issues such as strokes or other severe conditions.

However, this positive feedback stands in stark contrast to numerous negative experiences shared by others, who reported neglect and inadequate staffing levels. Instances were recounted where patients waited extended periods after using call buttons without receiving timely assistance, sometimes leading to distressing situations where dignity was compromised. Such accounts revealed systemic problems within certain facilities related to underfunding or mismanagement that appeared to directly affect patient care quality.

Additionally, concerns about patient belongings have emerged as another point of complaint among family members. Several reviews cited alarming incidents involving missing items, including personal clothing and shoes intended as thoughtful gifts from relatives during holidays—a situation that not only affects the physical comfort but also symbolizes emotional neglect. These complaints not only stress individual oversight but raise broader questions regarding inventory management and respect for residents’ property rights.

The physical environment was another area evaluated by families with mixed feelings; while some found cleanliness standards acceptable and even praised modern furnishings, others noted that rooms had fallen into disrepair—mentioning peeling paint and outdated fixtures as signs of neglect requiring urgent attention. Such discrepancies indicate differing standards among facilities or units within the same complex which may contribute to varied experiences based on geographic location or administrative oversight.

In conclusion, the collective feedback reveals significant disparities between experiences at different nursing homes or rehabilitation centers while highlighting critical areas in need of improvement. Although some staff members displayed commendable dedication and genuine concern for their patients’ welfare—a critical component in providing quality care—the overarching narratives accentuated ongoing issues surrounding adequate staffing, timely response times to patient needs, consistent communication with families, loss of personal items, and facility upkeep that must be rectified if any lasting changes are to be realized within these environments designed to provide care for our most vulnerable population: our elderly loved ones. Families seek assurance that their loved ones will receive dignified treatment in environments where they can thrive rather than merely exist; thus reform efforts should focus on bridging the gap between positive intentions expressed by some staff members and the unfortunate reality many families continue facing today.

Restaurants

• Wendy's (2.4 miles)
• Chick-Fil-A (3.2 miles)
• Sonic Drive-In (3.6 miles)
• Grillsmith (7.3 miles)
• Abuelo's Mexican Restaurant (7.4 miles)
• Fred's Market Lakeland (7.5 miles)
• Olive Garden (7.6 miles)

Physicians

• K Vijapura A MD PA (2.4 miles)
• Bay Health Center (2.8 miles)
• Family Medical Specialists of Florida, PLC (2.9 miles)
• Brandon Eye Associates (3 miles)
• Health Point Medical Group (3.6 miles)
• Gaffney Barry M (3.7 miles)
• Thomas A Digeronimo (3.8 miles)

Pharmacies

• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.1 miles)
• Winn-Dixie (3.5 miles)
• Polk Community Pharmac (6.4 miles)
• CVS Pharmacy (6.5 miles)
• Walgreens (7 miles)

Hospitals

• South Florida Baptist Hospital (2.9 miles)
• Central Florida Surgi-Center (8.5 miles)
• Polk Starlight Sleep Labs (8.6 miles)
• Lakeland Regional Health (8.7 miles)
• Endoscopy Unit (8.8 miles)
• Lakeland Regional Medical Center (8.8 miles)
• Radiology Department (8.8 miles)

Parks

• Dr Hal & Lynn Brewer Park (2.9 miles)
• Adair PARK (8.7 miles)

Cafes

• Panera Bread (3.7 miles)
• Black & Brew Coffee House & Bistro (8.6 miles)
• Starbucks (8.6 miles)
• Panera Bread (8.7 miles)

Transportation

• Lakeland Linder Regional Airport (LAL) (5.6 miles)

Places of Worship

• Victory Church at Lakeside Village (7.3 miles)
• Church Of The Resurrection (8.6 miles)
• The Rock Community Church (9.1 miles)

Theaters

• Cinemark USA (8.3 miles)