Residents consistently describe a caring staff that feels supportive and attentive.
A large share of reviewers say the staff creates a home-like feeling, with residents and families describing kindness, respect, and frequent check-ins. Several reviews also mention nurses and aides being readily available to help with day-to-day needs and recovery. Even in reviews that focus on rehabilitation, families describe staff members going out of their way to guide care, update families, and encourage patients.
differentiator9 reviews mention this
Rehab therapy is a major focus
Therapy teams and rehab departments are repeatedly praised for helping residents improve.
Multiple reviewers highlight the therapy experience during rehabilitation—describing therapists as knowledgeable, skilled, and focused on strength, balance, breathing, and endurance. Families also mention physical therapy as part of the care plan after events like surgery and stroke. Several reviews describe the rehab department as a standout part of the stay, alongside strong nursing support.
common3 reviews mention this
Daily activities keep residents engaged
Residents mention organized activities that help them stay active during the day.
Reviewers describe activities that are planned and held regularly, with one saying activities “rocks and rolls.” Another family mentions activities being scheduled daily to keep residents active, and multiple comments connect the activity program with a positive overall experience. A reviewer also says residents enjoy participating in activities as part of the community routine.
common4 reviews mention this
New management brings visible changes
Multiple reviews credit new management and renovations for improving the day-to-day experience.
Several reviewers say the facility has improved since coming under new management, describing positive changes that they noticed during their stay. Some specifically mention renovations and a more upbeat environment, while others focus on renewed dedication from the staff and therapy team. One reviewer also points to management being engaged with both residents and staff.
common2 reviews mention this
Food is described as good
A couple of reviewers say the food is good and enjoyable.
Some reviewers mention the meals positively, describing the food as delicious or good. The community also offers meal planning and special dietary approaches in the care process, including accommodations for special dietary restrictions and diabetes-related diets. For residents and families paying attention to nutrition, these comments suggest meals are at least meeting basic expectations.
caveat2 reviews mention this
Communication and responsiveness draw complaints
Some reviews report problems with administration responsiveness and communication.
While many families describe support and availability, a few reviewers raise concerns about communication—saying calls and messages were not returned and that staff acted evasive. One review also describes administration as unhelpful. These comments stand out as a contrast to the broader positive feedback on day-to-day support.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
65 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
General Conference Of Seventh-Day Adventists (0.1 miles)
First Assembly Of God (0.3 miles)
First Baptist Chr Of Palatka (0.4 miles)
Southern Baptist Convention (0.6 miles)
Church of Jesus Christ of Latter Day Saints (0.8 miles)
Tabernacle Baptist Church (0.8 miles)
Palatka Church of Christ (1 miles)
Restaurants
Larry's Giant Subs (0.1 miles)
Grill Depot (0.3 miles)
La Fiesta Mexican Restaurant (0.3 miles)
La Hacienda III Mexican Restaurant (0.3 miles)
Burger King (0.3 miles)
Bamboo (0.7 miles)
C P Deli (0.7 miles)
Physicians
U S Hearing Aid Centers (0.1 miles)
St Johns Eye Care (0.3 miles)
Sunrise Primary Care (0.5 miles)
Tejeda Oyola Maricel Dr Va Palatka Community Based Outpatient Clinic Palatka (1 miles)
Azalea Health (1.1 miles)
Family Medical & Dental Center (1.1 miles)
Rural Health Care Incorporated, Family Medical and Dental Centers (1.1 miles)
Transportation
U-Haul Neighborhood Dealer (0.5 miles)
Enterprise Rent-A-Car (0.7 miles)
Craig Washington's Basketball Training (1.1 miles)
Amtrak Palatka Station (1.3 miles)
Palatka Train Station (1.3 miles)
Columbia Putnam Community Hospital Heliport (1.9 miles)
Crestwood Nursing Center is located at 501 South Palm Avenue, Palatka, FL 32177 in Putnam County, Florida
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65 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Peaceful, comfortable environment with extensive nearby amenities (healthcare, dining, transportation, worship, and entertainment).
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