Bridgeview Center

Pros

• "Bridgeview Center provides excellent care to my mother."
• "The staff is so good, very helpful, and always there if you need something."
• "She likes the food and has put on a few pounds."
• "This facility may get high ratings, however, my family's experience there was horrible."
• "The people that work at this facility are wonderful, caring individuals that really go the extra mile for their memory impaired patients."
• "I am grateful and can sleep at night knowing my Mom is getting such wonderful care."

Cons

• The facility lacks dignity for patients, especially when they are in bed with only a diaper on.
• There is no consistency in the caregivers, mostly contract workers.
• Name tags are rarely displayed, making it difficult to identify who is who.
• Clothes often go missing or get lost within the facility.
• After 4 or 5 pm, nobody answers the doorbell and it becomes difficult to reach staff members.
• The care facility does not provide milk with meals, only juice.
• There were restrictions on visitation during the Covid vaccination period, preventing family members from seeing their loved ones even after being vaccinated.
• The facility had a lack of transparency and accountability during a Covid outbreak.
• Staff members were unable to locate the patient's belongings, suggesting a possible theft problem within the facility.
• The experience at the facility was described as horrible due to inadequate care and unexplained injuries observed by family members.
• The nursing staff provided inconsistent explanations for how the bruises on the patient's inner thighs occurred.
• Management made questionable comments regarding the strength of the patient without addressing concerns about severe bruising and injuries.
• Misinformation was provided regarding insurance coverage, potentially leading to unnecessary policy changes for admission to the facility.
• It is advised to carefully check any facility before admitting a family member and ensure comfort with the care they will receive.

Review

Bridgeview Center, a care facility for individuals with dementia, has received mixed reviews from families whose loved ones have been admitted there. One reviewer expressed concerns about the lack of dignity given to patients, particularly when they are in bed with only a diaper on. The reviewer also mentioned the infrequency of having the same caregivers and the absence of displayed name tags, making it difficult to identify staff members. There were cases where clothes belonging to patients disappeared, and it was unclear who was responsible for this. Additionally, after 4 or 5 PM, there seemed to be insufficient staff available to answer the doorbell or attend to residents' needs.

Another family member shared their disappointment regarding visiting restrictions during the Covid vaccination period. Despite being vaccinated, they were not permitted to spend time with their loved one, even facing limitations on hugging and visit durations. This reviewer couldn't comprehend why an outbreak occurred within the facility when vaccines were readily available. The overall impression left by this reviewer was that Bridgeview Center resembled a stereotypical institutional environment, far from ideal for their loved one.

One highly positive review contrasted sharply with these concerns. According to this reviewer, Bridgeview Center provided excellent care for their mother who resided in the locked-down memory care unit. They praised the helpfulness and availability of staff members and emphasized that their mother received three meals and two snacks daily. Activities took place in the dining room/activity area after lunch, and each room had individual air conditioning and heating like in a hotel room. The cleanliness of the facility was noted as well.

However, another family recounted a horrible experience during their six-week stay at Bridgeview Center. Their mother developed significant bruises on her inner thighs while under the center's care in the memory unit. The nursing staff could not provide consistent explanations for these injuries, leaving doubts about how they occurred. Furthermore, their mother complained about arm pain which she had no recollection of experiencing. The family expressed dissatisfaction with management's response, particularly a comment made about their mother's strength. They believed excessive force had been used to attend to her needs.

In addition to the above concerns, the family also highlighted misleading information provided by an employee regarding insurance coverage. They were advised to cancel their mother's policy with Humana and purchase a new policy with United Health Care through AARP, based on Bridgeview Center not having a contract with Humana. However, they later discovered this was incorrect information.

Despite these mixed reviews, another reviewer expressed immense gratitude for the care their mother receives at Bridgeview Center. They believe that the facility employs wonderful and caring individuals who go above and beyond for their memory-impaired patients. Having experienced other facilities in the past, this reviewer found Bridgeview Center to provide exceptional quality of care.

Overall, it is clear that Bridgeview Center has its strengths and weaknesses. While some families have raised concerns about patient dignity, staff consistency, visiting restrictions during Covid, and instances of potential mistreatment, others have praised the care provided by dedicated and compassionate staff members. Prospective residents' families should carefully consider these varying experiences when making decisions about long-term care options for loved ones.

Physicians

• Van Diepen Gail Dr (0.2 miles)
• Ormond Medical Arts Family Practice (0.7 miles)
• Stand-Up MRI & Diagnostic Center (1 miles)
• Advanced Hearing Centers of Florida (1.3 miles)
• Advanced Dermatology (1.3 miles)
• Ormond Pediatrics, P.A. (1.3 miles)
• Mid Florida Dermatology & Plastic Surgery (1.6 miles)

Restaurants

• Ormond Garage (0.7 miles)
• Hull's Seafood Kitchen Restaurant (0.7 miles)
• Fugu (0.8 miles)
• Lulu's Oceanside Grill (1.4 miles)
• Charlie Horse Restaurant (1.5 miles)
• Riptides Raw Bar & Grill (1.6 miles)
• The Beach Bucket (1.6 miles)

Pharmacies

• Winn-Dixie (0.9 miles)
• Holly Hill Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• Walgreens (2.5 miles)

Parks

• Fortunato Park (1 miles)
• Andy Romano Beachfront Park (1.6 miles)
• Sunrise Park (2.1 miles)
• Ross Point Park (2.9 miles)
• Peggy Schnelby Recreation Center * Tennis Courts (3.1 miles)

Hospitals

• Florida Hosp Cancer Institute (1.6 miles)
• Florida Hospital Ormond Memorial (1.6 miles)
• Twin Lakes Medical Center (3.7 miles)
• Adventhospital Daytona Beach (3.9 miles)

Cafes

• Peach Valley Cafe (2.8 miles)
• Starbucks (3 miles)

Places of Worship

• Basilica Of St Paul Catholic Church (4.3 miles)