Avante At Orlando

Pros

• The new Administrator is caring, available, and brings a positive change to the facility.
• The long-term staff takes pride in their jobs and creates a safe environment for residents.
• The therapy department at Avante Orlando is excellent and provides effective care.
• Some of the nurses and CNAs are attentive to the needs of the patients.
• The physical therapy services provided at Avante were beneficial and appreciated by patients.
• Most of the nurses were attentive and showed genuine concern for the well-being of residents.
• The facility has a nice location that makes it convenient for friends and family to visit.
• The food at Avante Orlando was good, and there were plenty of activities for residents to enjoy throughout the week.

Cons

• One of the receptionists was very rude.
• Nursing staff hard to get a hold of.
• Left messages and never got a response.
• Sometimes the phone would keep ringing, and no one would answer.
• Felt like they wanted to keep the patient as long as possible.
• Sent patient home with just undergarments and no daytime clothing.
• The rooms are small and not clean.
• Food is terrible.
• The nurse was horrible to her.
• Dried feces all over the toilet and she was in a room with four other people.
• Several nurses do not speak English.
• The facility is unacceptable, dirty, and has flies flying around everywhere.
• Some of the CNAs and "nurses" are mean.
• The building really needed some upgrades.
• My wife was transferred there a week ago, but I refused to leave her there due to the dirty floors and flies.

Review

Avante at Orlando, a healthcare facility, has received mixed reviews from several individuals who have had experiences with the establishment. While some reviewers were highly dissatisfied with the quality of care and cleanliness of the facility, others expressed gratitude for the recent improvements and compassionate staff members.

One common complaint among reviewers was the poor communication and unhelpfulness of the receptionists and nursing staff. One reviewer mentioned encountering a rude receptionist and experiencing difficulty in reaching the nursing staff. Messages were left unanswered, and calls went unanswered as well. It was only after obtaining the Executive Administrator's cell phone number that any progress was made in addressing concerns.

Another issue raised by multiple reviewers was the lack of proper attention to patient needs. One nurse claimed to be too busy to speak with a patient or assist them in getting to the phone. This led to missed messages and delayed responses. The reviewer also mentioned instances where patients were left unattended, leading to accidents such as falls.

Several reviewers criticized the cleanliness of the facility, describing dirty floors with flies buzzing around. Dried feces on toilets were another hygiene concern mentioned by one reviewer. Some even reported instances of stolen possessions, adding to their disappointment with Avante at Orlando's standards.

The quality of food served at Avante at Orlando was another frequently mentioned concern amongst reviewers. Many described it as terrible, while one reviewer appreciated an alternate menu offered daily but noted that vegetables were often overcooked and mushy.

Despite these negative experiences, a few reviewers highlighted some positive aspects of their time at Avante at Orlando. One individual praised a specific CNA for her exceptional care and referred to her as an "angel." The presence of caring staff members who interacted with residents and patients was seen as a positive change under new management.

In terms of rehabilitation services, opinions varied significantly among reviewers. Some criticized the lack of dedicated wound care, which resulted in infections requiring additional treatment in hospitals. Others spoke positively about the physical therapy department and their experiences with therapists.

The condition of the facility itself was a common concern. Many reviewers agreed that the building appeared old and in need of upgrades. While the exterior appeared presentable, the interior rooms were described as outdated and unappealing.

In conclusion, Avante at Orlando has received mixed reviews from individuals who have had firsthand experiences with the facility. Complaints centered around poor communication, unhelpful staff, cleanliness issues, subpar food quality, and outdated facilities. However, there were also positive comments about compassionate staff members and improvements under new management. It is important for individuals considering Avante at Orlando to weigh both positive and negative aspects before making a decision regarding their loved ones' care.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.8 miles)
• Walgreens (3 miles)

Physicians

• First Choice Pediatrics (0.4 miles)
• Central Florida Breast Center, PA (2 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (2 miles)
• Diabetes and Endocrine Center of Orlando (2.1 miles)
• East Orlando Medical Group (3 miles)
• Orlando Immunology Center (3.2 miles)
• Florida Hospital Medical Plaza (3.6 miles)

Hospitals

• Orlando VA Medical Center (0.8 miles)
• Winter Park Memorial Hospital (2 miles)
• FH Engineering Services (3.5 miles)
• Florida Hospital- South Campus (3.5 miles)
• Florida Hospital Ginsburg Tower (3.5 miles)
• Florida Hospital (3.5 miles)
• Florida Hospital Womens Center (3.6 miles)

Parks

• Blue Jacket Park (1.7 miles)
• Lake Eola Park (4.3 miles)

Restaurants

• Chick-Fil-A (1.9 miles)
• Jimmy Hula's (2.1 miles)
• Chipotle Mexican Grill (2.5 miles)
• McDonald's (2.6 miles)
• Prato (3 miles)
• Briarpatch Restaurant (3 miles)
• The Thirsty Topher (3.6 miles)

Places of Worship

• ISCF Masjid Al Rahman (2 miles)
• Masjid Al-Malik (5.3 miles)

Cafes

• Lineage Coffee Roasting (3.5 miles)
• The Glass Knife (3.6 miles)
• Starbucks (6.2 miles)
• Starbucks (6.5 miles)

Theaters

• Regal Winter Park Village & RPX (3.7 miles)
• Regal Waterford Lakes 4Dx & Imax (6.8 miles)

Transportation

• Lynx Central Station (4.5 miles)
• Fox Rent A Car Orlando (6.4 miles)
• Altamonte Springs SunRail Station (6.9 miles)