Adventhealth Care Center Orlando North

Pros

• The staff at AdventHealth Care Center Orlando North is amazing and provides excellent care.
• The facility is clean and well-maintained, with no unpleasant odors.
• The residents have the freedom to come and go as they please, ensuring their independence.
• The menu offers a wide variety of appetizing and healthy food choices.
• The therapy room is excellent and aids in the residents' recovery and well-being.
• The nursing staff is top-notch, providing comprehensive care and treating patients with dignity.
• Daily activities are offered both on-site and off-site for the residents' enjoyment.
• The facility takes great care of elderly individuals with dementia or other physical conditions, addressing their needs physically, mentally, and emotionally.
• Specific individuals named, such as CNA's Tamika, Helen, and LaShon, provide extraordinary loving care to residents.
• Adventist Care Centers provides good transportation services and private rooms for comfortable stays during therapy rehabilitation.

Cons

• The therapy staff is lacking and shows a lack of concern for the patients.
• The nursing staff lacks professionalism and treats patients poorly.
• The administration has problems with medications and doesn't prioritize patient care.
• Some staff members, especially nurses, show a lack of professionalism and compassion towards patients.
• The supervisor of a unit showed no compassion or willingness to communicate with a family member expressing concerns.
• The doctor did not see a patient despite requests and left for the day without providing necessary care.
• The facility does not adequately address or alleviate pain in patients, leaving them in discomfort for several days.
• These statements have been paraphrased and do not directly quote from the original reviews.

Review

AdventHealth Care Center Orlando North, formerly known as Adventist Care Centers Courtland, is receiving positive reviews from family members and patients alike. One reviewer mentioned that their mother requires a sitter due to her condition, and the facility accommodates this need by allowing residents to come and go as they please while keeping a close eye on them. The menu is praised for its quality, and the staff is described as excellent. In particular, the business manager, Ms. Prosphere, is recognized for her exceptional service. The facility is noted to be clean and free of any urine smell.

As a retired RN, another reviewer appreciates the cleanliness of the facility and the daily grooming of the residents. Their 98-year-old mother has dementia, but with the care provided at this facility, she always appears well-groomed and taken care of. The staff goes above and beyond to provide physical, mental, and emotional support for their residents. In addition to regular activities on-site, there are also off-site trips twice a month. The menu offers choices for residents to select their preferred foods, supplemented with healthy options.

The nursing staff at AdventHealth Care Center Orlando North receives high praise from multiple reviewers. They are described as caring individuals who attend to patients' clinical, emotional, mental, and spiritual needs while maintaining their dignity. However, one reviewer expresses disappointment in the therapy department's performance. They recount an incident where their mother's physical therapist made discouraging remarks about her progress early on in her stay. This same therapist also gave in to their mother's requests instead of pushing her towards improvement.

Unfortunately, another reviewer shares a negative experience with the facility when it comes to end-of-life care for their mother. They felt that the people who worked there showed no consideration for their work schedule and were unprofessional in handling paperwork during such a difficult time. Despite positive interactions with hospice nurses who visited from Altamonte, they found the facility's staff to be untruthful about their mother's condition and lacking in professionalism.

Another reviewer criticizes the administration at AdventHealth Care Center Orlando North. They mention problems with medication administration and feel that patients could have been treated better overall. While the rooms and food are considered okay, some aspects were subpar. This reviewer particularly highlights a lack of professionalism among the nursing staff. They suggest that patients should be treated as individuals rather than children.

However, amidst these mixed reviews, there are positive experiences shared as well. One reviewer credits Adventist Care Centers Courtland for setting up transportation, providing a private room, and being helpful during their stay for therapy rehabilitation. They highly recommend this facility to others. Another reviewer expresses deep gratitude towards all the caring and compassionate staff members who have made their husband's stay more manageable during a stressful time.

In conclusion, AdventHealth Care Center Orlando North receives both praise and criticism from reviewers. The positive feedback focuses on the excellent care provided by the staff, good menu options, cleanliness of the facility, and various activities offered to residents. However, there are also concerns regarding certain departments such as therapy and administration. It is important for potential residents or their family members to consider these mixed opinions when making a decision about this facility.

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (2.3 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.8 miles)

Restaurants

• Hillstone Restaurant (1.6 miles)
• McDonald's (1.6 miles)
• Sixty Vines (1.6 miles)
• The Cheesecake Factory (1.7 miles)
• An Tobar (2 miles)
• Florida Hospital Welch Cafeteria (2.3 miles)
• Briarpatch Restaurant (2.4 miles)

Cafes

• The Glass Knife (1.6 miles)
• Lineage Coffee Roasting (3.8 miles)
• Starbucks (4.2 miles)
• Starbucks (5.5 miles)
• Starbucks (5.7 miles)

Theaters

• Regal Winter Park Village & RPX (1.8 miles)
• AMC Altamonte Mall 18 (4.4 miles)
• Regal Wekiva Riverwalk (6.9 miles)

Hospitals

• FH Engineering Services (2.3 miles)
• Florida Hospital (2.3 miles)
• Florida Hospital Womens Center (2.3 miles)
• Florida Hospital- South Campus (2.3 miles)
• Florida Hospital Ginsburg Tower (2.4 miles)
• Adventist Health System (3 miles)
• Winter Park Memorial Hospital (3.9 miles)

Physicians

• Florida Hospital Medical Plaza (2.3 miles)
• RDV Sportsplex Pediatrics (2.3 miles)
• Central Florida Endocrine (2.5 miles)
• Orlando Immunology Center (3 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (4 miles)
• Central Florida Breast Center, PA (4.1 miles)
• Diabetes and Endocrine Center of Orlando (4.1 miles)

Parks

• Blue Jacket Park (3.6 miles)
• Lake Eola Park (4.1 miles)
• Cranes Roost Park (4.4 miles)

Transportation

• Lynx Central Station (3.8 miles)
• Altamonte Springs SunRail Station (4.7 miles)

Places of Worship

• Orlando Filipino Seventh-Day Adventist Church (4.9 miles)