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4.3 from 111 reviews
5 stars
81
4 stars
11
3 stars
4
2 stars
0
1 stars
15
Overall Review of Maxim Healthcare
caveat8 reviews mention this
Staffing and coverage feel inconsistent
Many reviewers say staffing and coverage can fall short, especially when shifts need to be filled.
A recurring concern is that staffing does not always match the needs families plan around. Several reviewers describe not having enough staff, leaving shifts open, or going without coverage, including for medically fragile needs and day-to-day scheduling. Others also mention communication gaps that make it hard to know what is happening until it becomes urgent. Reviews contrast this with a smaller number of notes that staffing has been pretty good, but the coverage concerns are frequent enough to stand out.
caveat7 reviews mention this
Communication can be hit or miss
Reviews repeatedly point to communication problems that create confusion for families and providers.
Some reviewers say the office and caregiving coordination were difficult to rely on, including late or missed responses and incomplete updates. A few describe instances where plans were not followed as communicated, and services or documentation were handled in a way that left them scrambling. Others mention communication could be better even when the overall experience was positive. Overall, readers should expect mixed communication experiences based on the reviews.
common7 reviews mention this
Office staff and schedulers stand out
Several reviewers highlight responsive, professional office support and scheduling help.
On the positive side, multiple reviewers praise office staff and schedulers for being professional, helpful, and responsive. Specific comments mention quick replies, knowing what to do, and keeping people informed about case status. A couple of reviewers also describe working relationships with recruiters and management as supportive. Taken together, the reviews suggest office support can be a strong point, even though staffing and communication reliability varies for some families.
common4 reviews mention this
ABA service is described both ways
Reviews mention ABA services as effective in some cases and disruptive in others.
Some reviewers say the ABA program is effective and that customer service makes it easier to work with. Others describe serious problems, including services being abruptly ended without notice or concerns about how care was coordinated. There are also mentions of care taking time to adjust, along with complaints about documentation and responsiveness. As a result, the ABA experience in the reviews appears uneven depending on the case and support provided.
caveat3 reviews mention this
Pay timing complaints show up
A few reviewers report issues with payroll timing, though others say they are paid on time.
Pay shows up as a mixed point in the reviews. One reviewer says they get paid on time and never had to worry about payroll, while others report being late on pay or not receiving it for weeks. These comments appear to be specific enough to affect how strongly some reviewers recommend the company. Readers should treat payroll reliability as an area where experiences can differ.
caveat2 reviews mention this
Technology access can be frustrating
Some reviews cite problems with logging in and using online orientation tools.
A couple of reviewers describe obstacles with the company’s online systems, including trouble with logging in and handling orientation virtually. Another reviewer mentions logging in and out becoming a “nightmare,” suggesting friction with access rather than day-to-day clinical care. These issues appear limited to the technology experience in the reviews, but they are clear enough to mention.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Orlando International (13 miles away)
Nearby Places of Interest
This part of Winter Park, Florida offers a convenient and accessible location for senior living, with numerous pharmacies, restaurants, cafes, theaters, physicians, hospitals, parks, and places of worship in close proximity. CVS Pharmacy and Walgreens are within a short distance for any medication needs. There is a variety of dining options including Hillstone Restaurant, The Cheesecake Factory, and McDonald's. The area also provides several healthcare facilities such as Central Florida Endocrine and Florida Hospital Medical Plaza. Additionally, there are several parks nearby for outdoor recreation and relaxation. Transportation options are readily available with Lynx Central Station and Altamonte Springs SunRail Station in the vicinity. Overall, this neighborhood offers a well-rounded environment with easy access to essential amenities for seniors looking to settle down in Winter Park.
Pharmacies
CVS Pharmacy (1.2 miles)
Walgreens (1.5 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.8 miles)
Walgreens (1.9 miles)
Walgreens (3.5 miles)
Walgreens (3.8 miles)
Restaurants
Hillstone Restaurant (1.3 miles)
The Cheesecake Factory (1.4 miles)
Sixty Vines (1.4 miles)
McDonald's (1.4 miles)
An Tobar (1.8 miles)
Briarpatch Restaurant (2.1 miles)
Prato (2.1 miles)
Cafes
The Glass Knife (1.4 miles)
Lineage Coffee Roasting (3.8 miles)
Starbucks (4 miles)
Starbucks (5.5 miles)
Starbucks (5.9 miles)
Theaters
Regal Winter Park Village & RPX (1.4 miles)
AMC Altamonte Mall 18 (4.2 miles)
Physicians
Central Florida Endocrine (2.2 miles)
RDV Sportsplex Pediatrics (2.2 miles)
Florida Hospital Medical Plaza (2.3 miles)
Orlando Immunology Center (3 miles)
Florida Cancer Specialists & Research Institute - Winter Park (3.6 miles)
Central Florida Breast Center, PA (3.8 miles)
Altamonte Family Practice (3.9 miles)
Hospitals
FH Engineering Services (2.3 miles)
Florida Hospital (2.3 miles)
Florida Hospital- South Campus (2.3 miles)
Florida Hospital Womens Center (2.3 miles)
Florida Hospital Ginsburg Tower (2.4 miles)
Adventist Health System (3 miles)
Winter Park Memorial Hospital (3.6 miles)
Parks
Blue Jacket Park (3.5 miles)
Cranes Roost Park (4.2 miles)
Lake Eola Park (4.3 miles)
Transportation
Lynx Central Station (4 miles)
Altamonte Springs SunRail Station (4.3 miles)
Places of Worship
Orlando Filipino Seventh-Day Adventist Church (5 miles)
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Orlando International (13 miles away)
Friendly staff, clean facilities, and pleasant outdoor spaces.
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