Adventhealth Care Center Orlando East

Pros

• The staff at East Orlando Health and Rehab are compassionate and provide attentive care to the residents.
• Residents appreciate the cleanliness of the facility, which is bug-free and undergoing renovations.
• There is a variety of activities available for residents, contributing to an engaging environment.
• The physical and occupational therapy services provided are beneficial for recovery.
• Residents feel respected and treated well by the staff during their stay.
• The facility offers nice outdoor spaces for residents to enjoy when they want to go outside.

Cons

• The rehab program started several days late, leading to frustration over inadequate therapy sessions.
• Food was consistently served cold, and the kitchen had limited hours, causing inconvenience for residents needing meals.
• The response time from techs was slow, leading to dissatisfaction with service.
• There was a lack of communication between the nursing staff and the physical therapy team.
• One reviewer noted that their mother found the food unappetizing, despite acknowledging it as typical institutional fare.
• The facility appeared to be understaffed at times, which affected the quality of care received.

Review

The experiences shared regarding rehabilitation and skilled nursing facilities provide a stark contrast between two different environments, highlighting the varying levels of care, service quality, and patient satisfaction that can be found in such institutions. The first review reflects a challenging experience at an unnamed rehab facility associated with Advent Hospital. Here, the reviewer describes significant issues starting from the lack of timely initiation of rehab services upon admission. Despite the urgency associated with rehabilitation following hospitalization, their mother did not begin therapy for several days, leading to frustrations that had to be addressed through direct demands for more frequent sessions.

Once therapy commenced, it was characterized as insufficiently rigorous, with limited engagement—described as "a few minutes once a day." The reviewer noted that they confronted staff about this lack of attention and consistency in care; however, it took five days after admission before their requests were meaningfully acknowledged. This concern is exacerbated by inadequate responses from staff when addressing other basic needs, such as providing reheated food or catering to dietary preferences. Users reported cold meals arriving because the kitchen closed early in the evening. This highlights not only a shortfall in culinary service but also suggests broader systemic inefficiencies affecting resident comfort.

In contrast to this initial review, another account recounts a positive experience at East Orlando Health and Rehab—a skilled nursing facility where compassion and respect appear to define the quality of care provided. The reviewer shares that having been a resident there for three weeks following hospitalization has resulted in an overall sense of satisfaction with both staff attitudes and operational competency. Unlike their previous experience, they find themselves surrounded by well-trained and capable personnel who demonstrate genuine compassion toward residents.

Cleanliness stands out as another critical aspect emphasized in both reviews but notably shines at East Orlando Health and Rehab. The facility is described as clean and bug-free; additionally, it is undergoing renovations aimed at further enhancing its standards. Such upgrades not only improve aesthetic appeal but also suggest ongoing commitments to patient welfare and comfort—a sharp contrast to the complaints about neglectful conditions elsewhere.

Moreover, East Orlando Health and Rehab offers a robust array of services including physical therapy, occupational therapy, social activities tailored for residents’ engagement, medical specialists like podiatrists on-site, which collectively indicate comprehensive care beyond mere custodial support. Although one family member expressed dissatisfaction concerning food quality—acknowledging institutional limitations—the overall feedback from families reflects no major complaints regarding core caregiving aspects or community life within the facility.

The differing narratives illustrate essential lessons about health facilities' operations—emphasizing how crucial staff attitude is towards recovery processes and overall patient wellbeing. While one institution struggled with staffing shortages leading to inadequate response times for basic needs like meal temperature or personal assistance during therapy sessions; another fostered an environment where respect flourished alongside professional training among caregivers facilitating seamless healthcare delivery.

Ultimately, these accounts serve as powerful reminders that choices made when selecting rehab or skilled nursing facilities have far-reaching consequences on patients' experiences during vulnerable times in their lives. In light of these varied testimonies—one reflecting frustration amid neglectful circumstances while the other showcases dedication paired with superior service—the need for due diligence when seeking rehabilitation options cannot be overstated by prospective patients or their caretakers.

Physicians

• East Orlando Medical Group (0.2 miles)
• First Choice Pediatrics (2.6 miles)
• Central Florida Pulmonary Group Pa (3.1 miles)
• Legacy Family Medicine (3.8 miles)
• Diabetes and Endocrine Center of Orlando (4.1 miles)
• Physician Associates (4.3 miles)
• Bliss Healthcare Services (4.3 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.4 miles)

Places of Worship

• ISCF Masjid Al Rahman (1.1 miles)
• Masjid Al-Malik (3.9 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (4.5 miles)
• Lineage Coffee Roasting (5.3 miles)
• Starbucks (6 miles)
• The Glass Knife (6.4 miles)

Hospitals

• Orlando VA Medical Center (3.7 miles)
• Winter Park Memorial Hospital (4.8 miles)
• Florida Hospital Ginsburg Tower (5.9 miles)
• Florida Hospital- South Campus (6 miles)
• FH Engineering Services (6 miles)
• Florida Hospital (6 miles)
• Florida Hospital Womens Center (6 miles)

Restaurants

• Chick-Fil-A (4 miles)
• Chipotle Mexican Grill (4.2 miles)
• Chipotle Mexican Grill (4.2 miles)
• McDonald's (4.3 miles)
• Chick-Fil-A (4.5 miles)
• McDonald's (4.6 miles)
• Jimmy Hula's (4.7 miles)

Parks

• Blue Jacket Park (4.3 miles)
• Lake Eola Park (5.9 miles)

Transportation

• Fox Rent A Car Orlando (4.8 miles)
• Lynx Central Station (6.2 miles)
• Lyft Parking Lot (6.7 miles)

Theaters

• Regal Waterford Lakes 4Dx & Imax (4.8 miles)
• EPIC Theatres at Lee Vista (5.6 miles)
• Regal Winter Park Village & RPX (6.5 miles)