Information last verified:
16650 West Dixie Highway, North Miami Beach, FL 33160
For more information about senior living options: (844) 490-3973
Residents are very pleased with the care they receive. They deliver compassionate nursing care. Nichole is an excellent listener. Mika goes above and beyond for residents. The administrator team is attentive and ensures needs are met. The facility is clean, welcoming, and well maintained. The therapy team is amazing and caring. The wound care nurse is exceptional and effective. The staff are professional, kind, and respectful to patients.
The facility is described as very neglectful and filthy with inhumane staff. The reviewer warns not to place a loved one there, citing short staffing, rude nurses, an unclean room, stale food, unmanned nurses stations, and an old facility. The staff are described as rude, unprofessional, and unfriendly, with management also unwelcoming. There are accusations of discrimination and deception by the facility, with poor explanations of unmet needs. A resident was left in the bathroom for hours and fell, requiring emergency surgery. There are claims of overmedication and neglect that allegedly contributed to a resident's death. Care for dementia patients is described as neglectful and abusive by some reviewers. Several reviews assert that the facility should be shut down due to safety and care concerns.Krystal Bay Nursing And Rehabilitation in North Miami Beach is best suited for families seeking a facility with a strong rehab focus, reliable daily nursing care, and active involvement from staff and therapists. The community often shines for residents who need post-hospital rehabilitation and ongoing skilled nursing, with an emphasis on timely medications, daily baths, and hands-on therapy that can help a patient regain mobility and independence. Families who value a setting where therapists, nurses, and social workers collaborate to support recovery and ongoing care will find Krystal Bay a practical, capable option. The addressable heart of the community lies in its therapists, wound-care clinicians, and the impression that many staff members genuinely know residents by name and work to tailor care to individual needs.
That said, and in equal measure, serious questions should guide consideration of alternatives. A subset of reviewers paints a opposite picture: short staffing, rude or unresponsive nursing staff, unclean rooms, and periods where nurse stations appear unmanned. Some accounts describe facilities that feel overwhelmed or poorly managed, with complaints about communication gaps and inconsistent follow-through on concerns. Grave, highly charged anecdotes allege abuse or neglect and even overmedication in past cases, casting a shadow over the otherwise positive narratives. While these are outliers in a broader mix of experiences, they signal a reality that cannot be dismissed: the care experience at Krystal Bay can range from exceptionally supportive to painfully deficient, depending on shift, unit, and administrator responsiveness on any given day.
The strongest, repeatedly observed pros center on rehab quality and everyday clinical care. Families report that the therapy department is dedicated, with speech and restorative therapies advancing patients’ functional goals. The nursing staff is frequently described as capable and attentive, with particular praise for certain nurses and CNAs who establish rapport, monitor medications, and respond to concerns quickly. Cleanliness and a welcoming environment are also noted by numerous visitors, alongside responsive social workers who coordinate admissions and discharge plans, and who keep relatives informed. The presence of a wound-care nurse with a track record of healing difficult wounds adds a concrete layer of confidence for families dealing with complex medical needs. In short, when the rehab plan is active and staff engagement is steady, Krystal Bay delivers measurable value.
Where the risk lines lie is in the variability of day-to-day operations. The most consequential concerns fall into three categories: staffing stability, administrative responsiveness, and consistency of the resident experience. Short-staffed units can strain the ability to deliver timely care and maintain clean, safe environments. Reports of rude or dismissive behavior from some supervisors or front-line staff underscore the reality that patient experience is not uniform across shifts. Additionally, allegations, though minority in the overall feedback, about neglect or inappropriate care practices, including extreme delays in assistance and questions about medication management, remind prospective families that contingent factors can dramatically affect outcomes. These factors do not erase all positives but do complicate the decision for anyone who cannot accept significant variability in daily care.
The key to leveraging the strengths while mitigating the weaknesses is a disciplined, proactive evaluation process. For families prioritizing rehabilitation and a measurable path to independence, Krystal Bay can be a compelling fit, particularly if the tour and conversations with staff reveal a coherent plan for therapy, clear communication channels, and a stable medical team. The facility’s reported ability to coordinate with families, its active therapy staff, and its organized admissions and social-work support provide a solid framework for recovery. Yet, this will only hold if the chosen unit demonstrates consistent staffing, prompt responsiveness, and clean, well-maintained conditions during visits at different times and days. Pros offset cons when the care team demonstrates reliability, transparency, and a demonstrated track record of follow-through.
Practical next steps are essential for a confident choice. Schedule multiple in-person visits at different times to observe nursing stations, therapy sessions, and dining areas; request to speak with both long-term residents and families currently navigating transitions to and from rehabilitation. Specifically ask about response times, incident reporting, and how often families are contacted about changes in care plans. Probe the rehab program with therapists about goals, frequency of sessions, and how progress is communicated. Consider a candid comparison with nearby facilities that balance rehab focus with 24/7 staffing assurances and a cleaner safety record. For dementia or memory-care needs, verify that staff have specialized training and that the environment supports meaningful engagement and safety. Finally, insist on seeing current quality metrics and incident-management processes in writing before committing.
Ultimately, Krystal Bay stands out as a practical, capable choice for families prioritizing rehabilitation, coordinated medical oversight, and active family involvement. It is not a one-size-fits-all solution; it thrives for residents who benefit from a robust rehab ecosystem and consistent, compassionate care, while it demands caution for families unwilling to tolerate potential gaps in staffing, communication, or day-to-day environment. If due diligence confirms steady staffing, transparent communication, and a clean, respectful atmosphere on your loved one’s unit, Krystal Bay can deliver the meaningful care and progress desired. If not, consider alternatives that emphasize uniform safety, consistent staffing, and unambiguous accountability to avoid the risk of a highly variable experience.
143 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (10 miles away) Miami International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Krystal Bay Nursing and Rehabilitation is an assisted living community located in the vibrant North Miami Beach, FL. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
Our amenities are designed to provide convenience and relaxation for our residents. We have a beauty salon on-site, allowing residents to pamper themselves without leaving the community. Our cable or satellite TV service ensures that residents can enjoy their favorite shows and movies. For those who need transportation, we offer community-operated transportation as well as transportation arrangement for non-medical purposes and doctor's appointments. Our computer center allows residents to stay connected with their loved ones or indulge in hobbies like online gaming. We also have a fully furnished living space with private bathrooms, ensuring our residents feel at home throughout their stay. Additionally, we have various communal spaces such as a dining room, gaming room, small library, outdoor space, and wellness center, where residents can socialize or engage in activities of their choice.
At Krystal Bay Nursing and Rehabilitation, we understand the importance of providing excellent care services to our residents. We have a 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Our caring staff provides assistance with activities of daily living such as bathing and dressing, as well as transfers for those who require mobility support. We offer diabetes diet options and cater to special dietary restrictions for meal preparation and service. Medication management is also provided by our trained staff members. Mental wellness is prioritized with our mental wellness program.
We strive to create a vibrant community where there is something for everyone to enjoy. Our concierge services are available to assist residents in navigating their everyday needs. We offer fitness programs to promote physical health and mobility among our residents. Planned day trips and scheduled daily activities keep our residents engaged and active within the community. Resident-run activities encourage social interaction among neighbors.
In addition to our exceptional amenities and care services, Krystal Bay Nursing and Rehabilitation is conveniently located near various cafes, parks, pharmacies, restaurants, and theaters, providing residents with easy access to recreational activities and essential services.
At Krystal Bay Nursing and Rehabilitation, we are committed to providing a warm and inclusive environment where our residents can thrive in their golden years.
Krystal Bay Nursing And Rehabilitation is located at 16650 West Dixie Highway, North Miami Beach, FL 33160 in Miami-Dade County, Florida
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