16650 West Dixie Highway, North Miami Beach, FL 33160
For more information about senior living options: (844) 490-3973
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The nurses Lucine and Nicole are highly regarded and make a huge difference during the stay. The facility is wonderful, amazing, and very clean, with staff that are highly recommended. The facility is great; the staff are professional and kind, and it is highly recommended. The therapy department and staff are amazing and caring; the facility is clean. Krystal Bay Rehab has an incredible team and the nurses are among the best. The care at Krystal Bay Rehab is excellent, the facility is clean, and the staff are wonderful. Staff from admissions to nurses and therapists are greatly appreciated for their work. The facility is clean, medium-sized, with flexible visiting schedules and good communication with families. The stay has been amazing; there are no negative remarks. The administration, nurses, and staff are excellent. The team is awesome and deserving of thanks. The facility is welcoming and comforting, thanks to social workers, CNAs, nurses, and department heads.
The facility is described as very old and understaffed, with short staffing, rude nurses, rooms that weren't cleaned, stale food, and unmanned nurses stations. The staff are described as rude and unprofessional, with unwelcoming and unfriendly management toward inquiries. There are accusations of neglect and abuse of dementia patients, including overmedicating them. A specific claim alleges a resident named MJ was neglected and overmedicated to a zombie state, leading to death. The facility is urged to shut down ASAP due to these concerns. A reviewer recalls a visit where the dad's experience was described as nasty, with a strong bad smell.Krystal Bay Rehab and Nursing Center emerges in a chorus of voices as a place where recovery, care, and faith intersect. Across many stories, families describe a clean, welcoming environment where residents are surrounded by a team of nurses, therapists, and support staff who take pride in their daily work. For some visitors, the experience feels almost like a homecoming, a place where visits are about more than medicine and therapy - where shared prayers and reminders of God's word find room alongside rehabilitation routines. In this tapestry, the facility's atmosphere - bright, organized, and patient-centered - receives plenty of praise, with several accounts spotlighting the facility's overall warmth and the apparent dedication of its staff.
A recurring thread in the positive reviews centers on specific staff members who made a meaningful difference. Nurses Lucine and Nicole are named with affection and gratitude for the care they provided during long stays, often described as attentive, compassionate, and deeply involved in patients' daily well-being. The therapy department earns frequent commendation for its effectiveness and the empathy of its therapists. Names like Beverline (sometimes spelled Berveline), Jenny in admissions, Jasmel, and Kisha surface repeatedly as people who stood out for their professionalism and genuine concern. The impression given by families is that staff know their patients by name, communicate openly with relatives, and go the extra mile to ensure comfort and progress.
The rehab experience itself receives high marks as well. Several narratives detail patients who arrive at Krystal Bay in vulnerable states - unable to walk, bathe, or be independent - and leave weeks later with regained capabilities and renewed hope. One powerful account describes a patient who arrived unable to walk, eat, bathe, or dress all by herself, then progressed over six weeks to standing and moving more freely, thanks to coordinated care from nurses, CNAs, and therapists. The facility's emphasis on a robust rehabilitation program - paired with attentive support from admissions and social work teams - helps families feel that their loved ones are in capable hands and moving toward a better quality of life.
Beyond clinical care, reviewers repeatedly emphasize the facility's cleanliness and the sense that the place is well cared for. Comments about the physical environment describe Krystal Bay as a clean, well-maintained, and welcoming space, with residents and families appreciating comfortable visit schedules and clear, proactive communication about progress. The kitchen, housekeeping, and other departments are acknowledged for their reliability and for making the daily routine - meals, cleanliness, and safety - feel consistent and trustworthy. Several families credit the facility with treating their loved ones with dignity and respect, reinforcing the impression of a respectful, family-like culture.
Alongside the numerous glowing endorsements, the reviews also include sharp warnings and pointed criticisms. A particularly strong cautionary note urges potential families not to entrust their loved ones to the facility, citing short staffing, rude nurses, a room left unclean, stale food, unmanned nurse stations, and an overall older infrastructure. This perspective describes a noticeably different experience than the more positive reviews, painting a picture of gaps in staffing and oversight that can affect day-to-day care. Other comments reflect similar concerns about staff behavior and attitudes, including references to unwelcoming or unfriendly management and instances of unprofessional conduct. In sum, this thread of feedback underscores that experiences at Krystal Bay can vary significantly depending on shifts, departments, and individual interactions.
The most troubling and controversial notes come from a set of reviews alleging serious harm. One reviewer explicitly frames a case as "justice for MJ," asserting that a resident was over-medicated and neglected, with fatal consequences. The language is stark and accusatory, charging multiple levels of staff with abuse and negligence and calling for accountability. These allegations are juxtaposed against the overwhelmingly positive experiences described by others, highlighting a complex and polarized picture: for some families, Krystal Bay represents a place of compassionate care and successful rehabilitation; for others, it is a site of grave concern and potential harm. The presence of such extreme claims within the broader collection of reviews invites careful scrutiny and, ideally, independent review and verification.
Amid these divergent experiences, some families recount balanced and constructive moments that complicate the narrative in interesting ways. A reviewer who had toured the facility described an "absolute pleasure" in seeing the state of the building and its care processes, noting that if they had relied only on online reviews they might have missed an opportunity to place a loved one there. Others express gratitude for particular staff members - the admissions team, CNAs, nurses, therapists, and social workers - who provided reassurance during a stressful transition and helped families navigate the discharge process and ongoing care planning. There is a sense that Krystal Bay can deliver exceptional care when well resourced and when teams are cohesive, but that those outcomes are not guaranteed in every case.
Taken together, the collection of reviews paints a facility with a broad spectrum of experiences: a clean, supportive environment with many devoted staff members who establish meaningful relationships with patients and families; a robust rehabilitation program that can yield impressive progress; and a community that also includes hard-to-ignore warnings about staffing challenges, perceived unprofessional behavior, and serious accusations of abuse and neglect. The stories emphasize the importance of visiting in person, asking pointed questions about staffing ratios and daily routines, and assessing whether a given moment aligns with one's own expectations for care, safety, and dignity. Krystal Bay appears to be a place of considerable devotion from many who have witnessed recovery and compassion there, alongside a warning drumbeat from others who urge caution and thorough evaluation before making a decision about placing a loved one in its care.
143 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (10 miles away) Miami International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Krystal Bay Nursing and Rehabilitation is an assisted living community located in the vibrant North Miami Beach, FL. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
Our amenities are designed to provide convenience and relaxation for our residents. We have a beauty salon on-site, allowing residents to pamper themselves without leaving the community. Our cable or satellite TV service ensures that residents can enjoy their favorite shows and movies. For those who need transportation, we offer community-operated transportation as well as transportation arrangement for non-medical purposes and doctor's appointments. Our computer center allows residents to stay connected with their loved ones or indulge in hobbies like online gaming. We also have a fully furnished living space with private bathrooms, ensuring our residents feel at home throughout their stay. Additionally, we have various communal spaces such as a dining room, gaming room, small library, outdoor space, and wellness center, where residents can socialize or engage in activities of their choice.
At Krystal Bay Nursing and Rehabilitation, we understand the importance of providing excellent care services to our residents. We have a 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Our caring staff provides assistance with activities of daily living such as bathing and dressing, as well as transfers for those who require mobility support. We offer diabetes diet options and cater to special dietary restrictions for meal preparation and service. Medication management is also provided by our trained staff members. Mental wellness is prioritized with our mental wellness program.
We strive to create a vibrant community where there is something for everyone to enjoy. Our concierge services are available to assist residents in navigating their everyday needs. We offer fitness programs to promote physical health and mobility among our residents. Planned day trips and scheduled daily activities keep our residents engaged and active within the community. Resident-run activities encourage social interaction among neighbors.
In addition to our exceptional amenities and care services, Krystal Bay Nursing and Rehabilitation is conveniently located near various cafes, parks, pharmacies, restaurants, and theaters, providing residents with easy access to recreational activities and essential services.
At Krystal Bay Nursing and Rehabilitation, we are committed to providing a warm and inclusive environment where our residents can thrive in their golden years.
Krystal Bay Nursing And Rehabilitation is located at 16650 West Dixie Highway, North Miami Beach, FL 33160 in Miami-Dade County, Florida
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