South Dade Nursing And Rehabilitation Center

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  • Interior

    A cozy library corner featuring a bookshelf filled with books, a welcoming waiting area, and informational banners.

  • Decor

    A view of an inviting entrance hallway featuring elegant decor and modern design.

  • Building

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  • Architecture

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  • Trees

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  • Windows

    A spacious and modern waiting area featuring comfortable seating, large windows for natural light, and a minimalist decor.

  • Palm Trees

    A heavy downpour hits an urban area, with palm trees lining the street and a car parked nearby.

  • Healthcare

    A display at South Dade Nursing & Rehabilitation supporting breast cancer awareness.

South Dade Nursing And Rehabilitation Center

17475 South Dixie Highway, Miami, FL 33157

For more information about senior living options: (844) 490-3973

3.6 from 53 reviews
5 stars
29
4 stars
6
3 stars
1
2 stars
4
1 stars
13

Skilled Nursing Facility

Overall Review of South Dade Nursing And Rehabilitation Center

Pros

  • pro The nursing staff and Andrea Nichols, the case manager, along with her social workers, have been a blessing.
  • pro Rafaela, the night nurse, is very pleasant and knowledgeable.
  • pro Staff across all areas provide very good service.
  • pro The care on the 2nd floor has been satisfactory; residents are kept clean and dry during visits.
  • pro Lissette, the social worker, is very helpful, and Kimberly from the financial office is also helpful.
  • pro The staff here are very nice and pleasant.
  • pro The PT, OT, and nurses are top notch, very caring and nurturing.
  • pro Yvonne, the coordinator, is wonderful, caring and accommodating, and professional and cordial.

Cons

  • pro The facility frequently fails to answer the phone, with callers transferred to nowhere and no one returning calls.
  • pro A reviewer alleges a serious care failure: a relative was discharged home extremely dirty, with a feeding tube still attached, burns under the armpits, and belongings from someone else sent home with them.
  • pro The staff are described as very unprofessional, and the reviewer would not recommend the facility.
  • pro A caregiver states that a relative with Alzheimer's was left unattended during meals, with trays left on the table.
  • pro The place is described as needing major repairs, including a bathroom door in need of replacement.
  • pro A secretary on the 3rd floor allegedly spoke rudely about the patient to staff.
  • pro The reviewer accuses the administration of Medicaid/Medicare fraud and identity theft, including removing the patient's health insurance without consent.
  • pro Families report poor communication and lack of updates, including phone lines that don't work and not being informed about a loved one's condition.

Review

Over the past several months, South Dade Nursing and Rehab Center has been a place of mixed and very personal experiences for many families. For some, it has become a steady, caring home where loved ones receive attentive, compassionate care. In particular, families have repeatedly highlighted the dedication of the nursing team and case management staff. One family shared that since May 2025 their father has made this facility his permanent residence, and they find comfort in knowing he is well cared for. They singled out the night shift nurse Rafaela as especially pleasant and knowledgeable, and praised the case manager Andrea Nichols and her social workers for providing steady support during a difficult transition. This family's sentiment reflects a core strength of the facility: a staff that staffers describe as genuinely caring, capable, and frequently going above and beyond for residents and their families.

Across several reviews, there is a consistent thread of appreciation for the overall service level and accessibility of staff. One reviewer wrote that "very good service from everyone, from reception to the fourth floor," and extended respect to the entire team. Another family highlighted a second-floor experience for their relative in rehab and then long-term care, praising cleanliness, the absence of unpleasant odors, and the basic dignities of care (their loved one is clean, dry, and not left uncomfortable). They also noted small but meaningful gestures - like a nursing assistant painting nails - and identified Lissette, a social worker, and Kimberly from the financial office as particularly helpful. Taken together, these accounts point to a culture of friendly, attentive frontline care and administrative staff who can ease families' worries during uncertain times.

However, the facility's reputation is not uniformly positive, and several reviewers report significant lapses that have caused alarm. A frequent complaint concerns communication and responsiveness. One caller recounted persistent phone problems, including being kept on hold for long periods, transfers that ended nowhere, and a lack of follow-through. This person expressed frustration with the phone system to the point of filing complaints with the FTC and the state of Florida. The recurring theme is that timeliness and reliability of basic communications can be a problem, leaving families feeling uncertain about how their loved ones are doing when they cannot reach the facility.

The most severe criticisms center on specific, alarming incidents. One review described a traumatic 10-day stay for an aunt, reporting that she was sent home with someone else's belongings, left extremely dirty, with a feeding tube still attached, and burns under the arms. The reviewer claims to have photos supporting these allegations and described a lack of ethics and respect. This kind of account stands in stark contrast to the more positive experiences and understandably raises serious concerns about patient safety, dignity, and the quality of care in certain situations.

Beyond individual incidents, other reviews portray a broader pattern of dissatisfaction with professionalism and management. Several commenters said they would not recommend the facility, citing unprofessional behavior, understaffing, and a sense that some observations about patient care were not adequately addressed. A separate complaint described rude or dismissive communication by staff, including a secretary on the third floor who spoke harshly about a resident, and overall experiences of being brushed off when seeking information or assistance. In one case, a caller reported a lack of initiative when trying to schedule or secure care, underscoring a perception that administrative processes could be more compassionate and efficient.

There are also poignant reminders of the care that does work well - and the emotional weight of end-of-life care. One reviewer praised the staff for the care they provided to a family member during a terminal illness, expressing heartfelt gratitude for the dedication and support shown by the team. In another instance, a family proclaimed it was a blessing to visit their father and enjoy Christmas music in the environment, underscoring that joyful, human moments do occur even in challenging circumstances. Individual team members often singled out for praise include RN Mirabal, described as excellent, organized, and solution-oriented, and Yvonne, a coordinator who was described as caring and professional, consistently returning calls and ensuring questions were answered. The PT, OT, and nursing staff were repeatedly described as top-notch and kindly attentive, with Ann Burr, a social worker, commended for explaining paperwork clearly and helping families navigate the maze of approvals and arrangements.

A recurring theme across multiple testimonies is the essential impact of trust and continuity. In one notable account, a family moved their loved one to South Dade after a difficult experience elsewhere, particularly because staff would physically bring their relative outside to visit during Covid restrictions, allowing meaningful contact with family members. They lauded not just the clinical care but also the practical supports, including accessible coordination, responsive communication, and compassionate, human-centered care from the team in place. Yet even within these positives, there are cautions about discharge planning, hospital coordination, and the need for sharper administrative processes to prevent inconsistencies that can feel unsettling to families and residents alike.

In sum, the experiences reported about South Dade Nursing and Rehab Center reveal a facility with notable strengths and visible areas in need of improvement. On the strengths side, there are many stories of dedicated nurses, capable caregivers, responsive social workers, and administrators who communicate effectively and treat families with respect. The positive anecdotes highlight a culture of kindness, professional competence, and a genuine desire to help residents live with dignity, even during terminal illness or transitions between care levels. On the other side, concerns about responsiveness, consistency of care, safety in some episodes, and the reliability of communications and discharge planning cannot be ignored. Taken together, these reviews paint a nuanced portrait: a facility capable of excellent, compassionate care in the right circumstances, but one that also has significant room for improvement in systems, accountability, and ensuring consistent, high-quality care across all floors and all shifts.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Miami International (13 miles away) Miami International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

South Dade Nursing And Rehabilitation Center is a premier assisted living community located in Miami, FL. The center offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a beauty salon where residents can enjoy pampering services. They can also unwind and relax while watching their favorite shows on cable or satellite TV. Transportation is readily available, with community-operated transportation for outings and non-medical transportation arrangements to doctors' appointments.

A computer center allows residents to stay connected with loved ones and engage in online activities. The fully furnished dining room provides an elegant setting for meals, which are prepared by the staff and served restaurant-style. Special dietary restrictions are accommodated, including diabetes diets.

Residents can stay active and fit in the fitness room or participate in the various planned daily activities. A gaming room adds entertainment options, while a small library offers a quiet space for reading and relaxation.

The center ensures the cleanliness of rooms with housekeeping services, providing residents with comfortable living spaces that include private bathrooms and kitchenettes. High-speed internet is available throughout the community for easy access to the online world.

Care services are available around the clock, offering assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided, ensuring that residents receive their medications timely and correctly. A mental wellness program focuses on supporting emotional well-being.

For convenience, move-in coordination is offered to assist new residents during their transition. Outdoor spaces such as gardens provide opportunities for fresh air and nature exploration. Transportation arrangements are made for nearby cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals.

Overall, South Dade Nursing And Rehabilitation Center offers a vibrant assisted living community where residents receive personalized care services while enjoying numerous amenities designed to enhance their quality of life.

Nearby Places of Interest

Restaurants

  • Golden Rule Seafood (0.2 miles)
  • Walter's Coffee Shop (0.3 miles)
  • Boston Market (1 miles)
  • Pollo Tropical (1 miles)
  • Wendy's (1.4 miles)
  • Taco Bell (1.5 miles)
  • Denny's (1.5 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (0.9 miles)
  • Winn-Dixie (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.8 miles)

Places of Worship

  • Christ Fellowship Church (0.7 miles)
  • Pinelands Presbyterian Church (2.1 miles)
  • St Louis Catholic Church (4.2 miles)
  • King Jesus Ministry (5.4 miles)
  • Good Samaritan Church (6.9 miles)
  • Bible Truth Chapel (7 miles)

Physicians

  • Conviva Care Center Quail Roost (1 miles)
  • Baptist Health Miami Cancer Institute (5.3 miles)
  • UM Sylvester/Physicians at Kendall (5.4 miles)
  • Valdes Rafael DDS (6.3 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.6 miles)
  • Panera Bread (5.9 miles)
  • Nespresso Boutique at Macy's (6.1 miles)
  • Moulin Rose Cake & Bakery Shop (6.5 miles)
  • Joanna's Marketplace (6.6 miles)

Hospitals

  • Jackson South Community Hospital (1.5 miles)
  • Jackson South Medical Center (1.5 miles)
  • South Miami Hospital (7.4 miles)

Parks

  • Colonial Drive Park (1.6 miles)
  • Bill Sadowski Park and Nature Center (1.9 miles)
  • Coral Reef Park (2.3 miles)
  • Eureka Park (2.5 miles)
  • Chuck Pezoldt Park (2.7 miles)
  • Goulds Park (3.5 miles)
  • McMillan Park (4.4 miles)

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