Ponce Plaza Nursing & Rehabilitation Center in Miami, FL

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Ponce Plaza Nursing & Rehabilitation Center in Miami, FL

335 South West 12 Avenue, Miami, FL 33130

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
73
4 stars
1
3 stars
3
2 stars
4
1 stars
19

Skilled Nursing Facility

Ponce Plaza Nursing & Rehabilitation Center Costs & Pricing

Ponce Plaza Nursing & Rehabilitation Center offers competitive pricing for its private rooms, with a monthly cost of $3,500. This rate is slightly above the average for Miami-Dade County, which stands at approximately $3,304, but remains closely aligned with the overall state average of $3,699. This positioning highlights Ponce Plaza's commitment to providing quality care and amenities that may justify its cost within the local context. Families considering long-term care options can appreciate that while the center's fees are modestly higher than the county average, they reflect a focus on personalized service and comprehensive rehabilitation programs tailored to meet residents' needs.

Floor plansPonce Plaza Nursing & Rehabilitation CenterMiami-Dade CountyFlorida
Private$3,500$3,304$3,699

Overall Review of Ponce Plaza Nursing & Rehabilitation Center

Pros

  • pro The center provides love and care, making it a home away from home.
  • pro The staff are professional and provide excellent care.
  • pro The staff are amazing, friendly, and helpful.
  • pro The administration is involved and available for families' questions.
  • pro The nurses and CNAs treat residents like family.
  • pro The front desk staff are friendly, kind, and professional.
  • pro The facility is clean, well kept, and welcoming.
  • pro The meals are great and residents can gain weight during their stay.

Cons

  • pro Ponce is a place to avoid.
  • pro The administration lacks any type of consideration or compassion.
  • pro It exists to make money for Onyx Care.
  • pro Biscayne Rehab is described as a morgue without supervision on weekends, where patients lie in their own feces for hours.
  • pro The worst place that exists, with cruelty and poor work, and it should be closed for the sake of patients.
  • pro CNAs are nasty and lazy.
  • pro The facility is dirty and the staff are rude and entitled.
  • pro They misplaced the grandmother's body after she passed away.
  • pro They steal patients' clothes and belongings.
  • pro There is terrible communication; no one knows anything about the patient; they don't follow up on appointments.

Review

Ponce Plaza Nursing & Rehabilitation Center is best suited for families seeking post-acute rehab with a strong emphasis on human touch and a home-like feel, where bilingual communication and hands-on staff warmth can make the recovery journey feel supported. It is especially appropriate for seniors needing therapy after surgery, stroke, or fall-related rehab who respond well to attentive nurses, therapists, and a welcoming front-desk staff. Those who prize cleanliness and a palpable sense that a team is genuinely caring about daily progress will find this community compelling. That said, this is not a one-size-fits-all facility, and families with paramount concerns about administrative reliability or uncompromising safety standards should weigh alternatives carefully.

On the upside, the place earns trust through evident cleanliness, approachable admissions personnel, and a culture of approachable care. Reviews repeatedly flag the campus as well-kept, with staff that are helpful, friendly, and professional. Teams in therapy and nursing are praised for dedication, with specific mention of therapists and CNAs who foster a supportive workflow that helps residents regain strength and confidence. Families emphasize the "home away from home" feeling, the ability to move through rehab with guidance from nurses and therapists, and a front desk that makes visitors feel welcome. Positive stories frequently highlight efficient coordination around transportation, admissions, and discharge planning, underscoring a capacity to navigate the rehab-to-home transition with competence.

However, the darker currents within the feedback cannot be ignored. A subset of reviewers describes administration as lacking compassion and real accountability, with concerns that the facility exists more to bill than to serve patient needs. Safety and reliability are called into question in several accounts: a patient transport incident with an unfastened wheelchair, a hospital transfer mishap where a patient was placed elsewhere without clear communication, and accusations of missing personal items or even mismanaged patient status. There are repeatedly voiced worries about inconsistent communication - from calls not returned to social workers who are perceived as distant or unhelpful - and a sense that some families must fight for timely answers and visible care plans. In extreme examples, families recount neglectful conditions, prolonged bedsores, and disquieting perceptions about staffing and supervision. These episodes, while not universal, create a meaningful risk that must be weighed against the rehab strengths.

The core question becomes whether the strong rehab orientation and the consistently warm, capable frontline staff can offset the recurring concerns about administration, communication gaps, and safety lapses. For many families, the answer leans toward yes, particularly when a loved one benefits from intensive therapy, daily human connection, and a culture that treats patients with dignity and respect. The positive experiences - clear paths to discharge, responsive nursing teams, and a sense of being cared for - often temper the more sporadic administrative frictions. Yet for others, especially those with prior experiences of medical error, rapid-changing care plans, or significant safety anxieties, the cons may overwhelm the pros. The decision hinges on personal risk tolerance and the ability to conduct thorough, practical due diligence before placement.

Practical due diligence matters. Prospective families should visit with the resident present, observe therapy sessions, and ask hard questions about staff-to-patient ratios, call-light response times, and how care plans are updated and communicated. Request to meet the director of nursing, the social worker, and the admissions team to gauge responsiveness and transparency. Review recent incident logs, discharge summaries, and confirm what safeguards are in place to prevent miscommunication or misplacement. Verify that transportation coordination and post-discharge support meet expectations, and probe for any patterns of missing belongings or belongings protections. In addition, compare experiences with independent findings and neighbor facilities to ensure that expectations align with the reality of day-to-day operations.

In the end, Ponce Plaza can be a strong match for families prioritizing rehab quality, staff warmth, and a supportive, homey atmosphere. It rewards those who are diligent in verifying safety practices and administrative reliability, recognizing that the strongest weeks of rehab often coincide with exceptional bedside care and clear, compassionate communication. For families who cannot tolerate uneven administrative performance, or who require near-perfect consistency in safety protocols and incident follow-up, alternatives may be a smarter long-term bet. The right choice will balance the concrete gains in therapy and daily care against the real-world risks voiced by a subset of current and former residents and families.

Features

Housing

  • 147 resident community capacity 147 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Miami International (5 miles away) Miami International (5 miles away)
  • Fort Lauderdale-Hollywood International (21 miles away) Fort Lauderdale-Hollywood International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ponce Plaza Nursing & Rehabilitation Center is an assisted living community located in Miami, FL. Our facility offers a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling experience.

In terms of amenities, we provide a variety of options to meet the needs and preferences of our residents. Our on-site beauty salon allows residents to pamper themselves and maintain their personal grooming routine. Residents can enjoy their favorite shows with cable or satellite TV in the comfort of their own rooms. We also offer community-operated transportation for outings and appointments.

Our computer center provides access to technology for those who wish to stay connected or engage in online activities. The dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by our skilled culinary team. For fitness enthusiasts, we have a fitness room equipped with exercise equipment.

Our fully furnished facility ensures that residents feel at home from day one. For recreation, we provide a gaming room where residents can engage in various activities. A garden and outdoor space are available for those who appreciate nature and want to spend time outdoors.

We understand the importance of cleanliness, which is why our housekeeping services keep the facility tidy and well-maintained at all times. Each resident has access to private bathrooms for their convenience. To help with the transition process, we offer move-in coordination services.

For communication needs, telephone services are available throughout the facility, as well as Wi-Fi/high-speed internet access for those who prefer using electronic devices.

In terms of care services, our 24-hour call system ensures that assistance is just a button away whenever needed. Our highly trained staff provides round-the-clock supervision and assistance with daily living activities such as bathing, dressing, and transfers.

We also cater to special dietary restrictions such as diabetes diets and specific dietary needs. Our professional staff takes care of meal preparation and service to ensure that each resident receives nutritious meals that align with their dietary requirements. Medication management is also provided to ensure that residents take their medications as prescribed.

We understand the importance of mental wellness, which is why we offer a mental wellness program to support the emotional and psychological well-being of our residents. Transportation arrangement services are available for non-medical needs, as well as transportation to doctors' appointments.

To keep our residents engaged and entertained, we offer a variety of activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

Our community is conveniently located near cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.

At Ponce Plaza Nursing & Rehabilitation Center, we strive to provide a comfortable and enriching living environment for our residents while meeting their individual needs.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (0.8 miles)
  • Winn-Dixie (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.6 miles)

Restaurants

  • Old's Havana Cuban Bar & Cocina (0.4 miles)
  • Kiki On The River (0.8 miles)
  • Jamon Iberico Pata Negra (0.8 miles)
  • Chick-Fil-A (1.1 miles)
  • Blackbird Ordinary (1.2 miles)
  • Marion (1.3 miles)
  • B Bistro + Bakery (1.5 miles)

Transportation

  • MDT Metrorail - Government Center Station (1.2 miles)
  • Brightline MiamiCentral (1.3 miles)
  • Brightline Miami (1.4 miles)
  • American Airlines (3.1 miles)
  • Earlington Heights Metrorail Station (3.1 miles)
  • Miami Airport Tri-Rail Station (3.3 miles)
  • Bus Station (3.3 miles)

Cafes

  • Casa Tua Cucina (1.3 miles)
  • La Estacion Cafe (1.5 miles)
  • Starbucks (2 miles)
  • Crema Gourmet Espresso Bar (3.1 miles)

Physicians

  • University Of Miami Doctors Office (1.3 miles)

Hospitals

  • University Of Miami Hospital (1.3 miles)
  • Veterans Administration Hospital Miami (1.5 miles)
  • Jackson Memorial Hospital (1.5 miles)

Places of Worship

  • Gesu Catholic Church (1.5 miles)

Parks

  • Bayfront Park (1.7 miles)
  • Margaret Pace Park (2.3 miles)
  • Regatta Park (3.2 miles)
  • Douglas Park (3.2 miles)
  • Peacock Park (3.5 miles)

Frequently Asked Questions

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