Ponce Plaza Nursing & Rehabilitation Center in Miami, FL
Save335 South West 12 Avenue, Miami, FL 33130
For more information about senior living options: (844) 490-3973
Ponce Plaza Nursing & Rehabilitation Center offers competitive pricing for its private rooms, with a monthly cost of $3,500. This rate is slightly above the average for Miami-Dade County, which stands at approximately $3,304, but remains closely aligned with the overall state average of $3,699. This positioning highlights Ponce Plaza's commitment to providing quality care and amenities that may justify its cost within the local context. Families considering long-term care options can appreciate that while the center's fees are modestly higher than the county average, they reflect a focus on personalized service and comprehensive rehabilitation programs tailored to meet residents' needs.
| Floor plans | Ponce Plaza Nursing & Rehabilitation Center | Miami-Dade County | Florida |
|---|---|---|---|
| Private | $3,500 | $3,304 | $3,699 |
Ponce Plaza Nursing & Rehabilitation Center is best suited for families seeking post-acute rehab with a strong emphasis on human touch and a home-like feel, where bilingual communication and hands-on staff warmth can make the recovery journey feel supported. It is especially appropriate for seniors needing therapy after surgery, stroke, or fall-related rehab who respond well to attentive nurses, therapists, and a welcoming front-desk staff. Those who prize cleanliness and a palpable sense that a team is genuinely caring about daily progress will find this community compelling. That said, this is not a one-size-fits-all facility, and families with paramount concerns about administrative reliability or uncompromising safety standards should weigh alternatives carefully.
On the upside, the place earns trust through evident cleanliness, approachable admissions personnel, and a culture of approachable care. Reviews repeatedly flag the campus as well-kept, with staff that are helpful, friendly, and professional. Teams in therapy and nursing are praised for dedication, with specific mention of therapists and CNAs who foster a supportive workflow that helps residents regain strength and confidence. Families emphasize the "home away from home" feeling, the ability to move through rehab with guidance from nurses and therapists, and a front desk that makes visitors feel welcome. Positive stories frequently highlight efficient coordination around transportation, admissions, and discharge planning, underscoring a capacity to navigate the rehab-to-home transition with competence.
However, the darker currents within the feedback cannot be ignored. A subset of reviewers describes administration as lacking compassion and real accountability, with concerns that the facility exists more to bill than to serve patient needs. Safety and reliability are called into question in several accounts: a patient transport incident with an unfastened wheelchair, a hospital transfer mishap where a patient was placed elsewhere without clear communication, and accusations of missing personal items or even mismanaged patient status. There are repeatedly voiced worries about inconsistent communication - from calls not returned to social workers who are perceived as distant or unhelpful - and a sense that some families must fight for timely answers and visible care plans. In extreme examples, families recount neglectful conditions, prolonged bedsores, and disquieting perceptions about staffing and supervision. These episodes, while not universal, create a meaningful risk that must be weighed against the rehab strengths.
The core question becomes whether the strong rehab orientation and the consistently warm, capable frontline staff can offset the recurring concerns about administration, communication gaps, and safety lapses. For many families, the answer leans toward yes, particularly when a loved one benefits from intensive therapy, daily human connection, and a culture that treats patients with dignity and respect. The positive experiences - clear paths to discharge, responsive nursing teams, and a sense of being cared for - often temper the more sporadic administrative frictions. Yet for others, especially those with prior experiences of medical error, rapid-changing care plans, or significant safety anxieties, the cons may overwhelm the pros. The decision hinges on personal risk tolerance and the ability to conduct thorough, practical due diligence before placement.
Practical due diligence matters. Prospective families should visit with the resident present, observe therapy sessions, and ask hard questions about staff-to-patient ratios, call-light response times, and how care plans are updated and communicated. Request to meet the director of nursing, the social worker, and the admissions team to gauge responsiveness and transparency. Review recent incident logs, discharge summaries, and confirm what safeguards are in place to prevent miscommunication or misplacement. Verify that transportation coordination and post-discharge support meet expectations, and probe for any patterns of missing belongings or belongings protections. In addition, compare experiences with independent findings and neighbor facilities to ensure that expectations align with the reality of day-to-day operations.
In the end, Ponce Plaza can be a strong match for families prioritizing rehab quality, staff warmth, and a supportive, homey atmosphere. It rewards those who are diligent in verifying safety practices and administrative reliability, recognizing that the strongest weeks of rehab often coincide with exceptional bedside care and clear, compassionate communication. For families who cannot tolerate uneven administrative performance, or who require near-perfect consistency in safety protocols and incident follow-up, alternatives may be a smarter long-term bet. The right choice will balance the concrete gains in therapy and daily care against the real-world risks voiced by a subset of current and former residents and families.
Ponce Plaza Nursing & Rehabilitation Center is an assisted living community located in Miami, FL. Our facility offers a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling experience.
In terms of amenities, we provide a variety of options to meet the needs and preferences of our residents. Our on-site beauty salon allows residents to pamper themselves and maintain their personal grooming routine. Residents can enjoy their favorite shows with cable or satellite TV in the comfort of their own rooms. We also offer community-operated transportation for outings and appointments.
Our computer center provides access to technology for those who wish to stay connected or engage in online activities. The dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by our skilled culinary team. For fitness enthusiasts, we have a fitness room equipped with exercise equipment.
Our fully furnished facility ensures that residents feel at home from day one. For recreation, we provide a gaming room where residents can engage in various activities. A garden and outdoor space are available for those who appreciate nature and want to spend time outdoors.
We understand the importance of cleanliness, which is why our housekeeping services keep the facility tidy and well-maintained at all times. Each resident has access to private bathrooms for their convenience. To help with the transition process, we offer move-in coordination services.
For communication needs, telephone services are available throughout the facility, as well as Wi-Fi/high-speed internet access for those who prefer using electronic devices.
In terms of care services, our 24-hour call system ensures that assistance is just a button away whenever needed. Our highly trained staff provides round-the-clock supervision and assistance with daily living activities such as bathing, dressing, and transfers.
We also cater to special dietary restrictions such as diabetes diets and specific dietary needs. Our professional staff takes care of meal preparation and service to ensure that each resident receives nutritious meals that align with their dietary requirements. Medication management is also provided to ensure that residents take their medications as prescribed.
We understand the importance of mental wellness, which is why we offer a mental wellness program to support the emotional and psychological well-being of our residents. Transportation arrangement services are available for non-medical needs, as well as transportation to doctors' appointments.
To keep our residents engaged and entertained, we offer a variety of activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Our community is conveniently located near cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.
At Ponce Plaza Nursing & Rehabilitation Center, we strive to provide a comfortable and enriching living environment for our residents while meeting their individual needs.
Ponce Plaza Nursing & Rehabilitation Center offers competitive pricing for its private rooms, with a monthly cost of $3,500. This rate is slightly above the average for Miami-Dade County, which stands at approximately $3,304, but remains closely aligned with the overall state average of $3,699. This positioning highlights Ponce Plaza's commitment to providing quality care and amenities that may justify its cost within the local context. Families considering long-term care options can appreciate that while the center's fees are modestly higher than the county average, they reflect a focus on personalized service and comprehensive rehabilitation programs tailored to meet residents' needs.
Ponce Plaza Nursing & Rehabilitation Center is located at 335 South West 12 Avenue, Miami, FL 33130 in Miami-Dade County, Florida
Ponce Plaza Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, healthcare, dining, physical therapy, fitness, building, bedroom, architecture, and more.
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