Ponce Plaza Nursing & Rehabilitation Center
Save335 South West 12 Avenue, Miami, FL 33130
For more information about senior living options: (844) 490-3973
Ponce Plaza Nursing & Rehabilitation Center offers competitive pricing for its private rooms, with a monthly cost of $3,500. This rate is slightly above the average for Miami-Dade County, which stands at approximately $3,304, but remains closely aligned with the overall state average of $3,699. This positioning highlights Ponce Plaza's commitment to providing quality care and amenities that may justify its cost within the local context. Families considering long-term care options can appreciate that while the center's fees are modestly higher than the county average, they reflect a focus on personalized service and comprehensive rehabilitation programs tailored to meet residents' needs.
| Floor plans | Ponce Plaza Nursing & Rehabilitation Center | Miami-Dade County | Florida |
|---|---|---|---|
| Private | $3,500 | $3,304 | $3,699 |
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Katty in Admissions is always available and answers all questions. Ponce Health and Rehabilitation Center provides loved ones with love and care and feels like a home away from home. The staff are very friendly and helpful, and the facility is very clean. Jennifer from administration is very professional and responsive. The rehab team is amazing and the staff treat patients like family. The food is great and helps patients gain weight.
The administration is said to lack consideration or compassion and prioritize money over patient care. An incident during transport allegedly involved an unsecure wheelchair, a speeding driver, and a fall that injured the patient. The patient was relocated to another facility without notification, and many personal belongings went missing. The facility's area is described as dirty, with 98% of the staff being rude and entitled. The place is labeled as the worst, characterized by cruelty and poor work, with hopes that it will close. There are claims of inadequate supervision, leading to patients lying in their own feces for hours. A relative reportedly contracted Covid several times and suffered a stroke and heart attack while in care, with troubling record-keeping alleged. The body of a loved one was misplaced after death, and the family could not determine its location despite inquiries.Across Ponce Health and Rehabilitation Center and its nearby Ponce Plaza, a wide range of experiences have been shared by families dealing with serious medical and rehabilitation needs. Some stories glow with warmth and gratitude, while others read like cautionary tales, revealing concerns about administration, safety, and overall quality of care. Taken together, the collection paints a complicated picture: a place that can feel like a home when every detail aligns, but a facility that can also fall short of expectations in profound and lasting ways.
On the positive side, many reviewers emphasize the cleanliness and the spirit of care that permeates the facility. A number of families describe a very clean environment and staff who are consistently friendly and helpful. Compliments frequently center on particular individuals who go above and beyond; for instance, Katty in Admissions is singled out for being available and answering questions, while others speak highly of nurses and CNAs who treated their loved ones with dignity and respect. Several accounts highlight the administration as being involved and accessible, especially during the transition from hospital to rehab, and during the discharge planning process. In these experiences, loved ones felt supported: the rehab teams worked to restore strength, the food was praised, and the rooms were described as clean and comfortable. One family, for example, expresses deep gratitude toward the entire team, noting that the staff treated their dad with care and that the family could sleep at night knowing he was in good hands. The recurring sentiment is that, when the stars align - competent clinicians, attentive administration, clear communication, and a respectful environment - the center can function as a true, welcoming extension of home.
Further pieces of praise come from those who experienced multiple stays or longer engagements. A common thread is the sense that the facility can be a reliable, steady environment for rehabilitation after a hospital stay. Patients who returned for subsequent inpatient rehab experiences often describe the second visit as similarly positive: clean facilities, kind and capable staff, and a rehabilitation program that helps patients regain independence. Several reviewers specifically commend the rehabilitation team - therapists Jorge and Micha, as well as the social workers and transportation coordinators like Annette - for their professionalism and the way they keep families informed and involved. Language support is highlighted in some anecdotes as a meaningful relief for families who speak Spanish, making communication smoother and more compassionate. Taken together, these accounts underscore that, for many people, Ponce can deliver a high standard of care and a sense of belonging during a stressful chapter of life.
There are also voices that acknowledge the challenges and imperfections inherent in any large care facility, offering a more cautious perspective. Some reviewers point out that, despite a generally positive atmosphere, not every interaction meets expectations. A few stories mention delays in communication or difficulty reaching a relative by phone, with one commenter noting frustration over repeated unanswered calls. Others describe administrative or logistical gaps, suggesting that even when the care is good, the surrounding systems - such as coordinating transport or ensuring timely updates - could be improved to prevent anxiety for families during what is already a vulnerable time. These perspectives remind readers that dependable operations and open, proactive communication are as essential as bedside care to the overall experience.
The most troubling narratives, however, present starkly negative experiences that cast long shadows over the facility's reputation. One account recounts a traumatic accident during transport, with a wheelchair tied down improperly and a driver who appeared distracted and speeding, resulting in serious injuries. The fallout included medical visits and claims of miscommunication about where a patient would be cared for after hospitalization. Another story details alarming administrative failures: belongings going missing after a move, and a transfer that left the individual in a different facility without clear notice. In the most extreme terms, a reviewer describes a facility atmosphere that feels like a "morgue" on weekends, with patients in distress and minimal supervision, and recounts a disheartening chain of failures that culminates in a referral to another rehab center. The strongest condemnations go further, accusing the place of cruelty, dirtiness, and a staff culture that is perceived as rude or indifferent - accusations that, if true, would demand urgent investigation and corrective action.
Even more troubling are the claims surrounding the death and aftercare of a family member with advanced dementia. One reviewer depicts a sequence in which an elderly relative contracted COVID multiple times, suffered a stroke and a heart attack, and, tragically, died under conditions that included reports of misdocumentation and body handling that left the family fearful and seeking external oversight. Pervasive concerns about cleanliness, staff attitudes, and the treatment of patients and their families emerge in this account, along with calls for official inquiries. While such claims are severe and emotionally charged, they reflect real fear and frustration from families who feel that critical moments were mishandled and that accountability was lacking at a time when compassion and competence were most needed.
In sum, the narratives surrounding Ponce Health and Rehabilitation Center and Ponce Plaza reveal a broad spectrum of experiences. For many families, the facilities offer clean spaces, compassionate clinicians, accommodating administrators, and effective rehabilitation that helps loved ones regain function and return home. For others, the experience is marred by safety concerns, communication gaps, misplacements, and, in the most troubling cases, deeply distressing allegations about care and respect for the deceased. The contrast among reviews underscores the importance for prospective families to engage directly with the center, observe the environment, meet frontline staff, ask about transport safety and discharge planning, and seek out multiple perspectives before making a decision. If the goal is to safeguard a loved one's health and dignity, visits that probe cleanliness, responsiveness, language access, and the consistency of staffing can be as informative as any brochure.
147 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (5 miles away) Fort Lauderdale-Hollywood International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ponce Plaza Nursing & Rehabilitation Center is an assisted living community located in Miami, FL. Our facility offers a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling experience.
In terms of amenities, we provide a variety of options to meet the needs and preferences of our residents. Our on-site beauty salon allows residents to pamper themselves and maintain their personal grooming routine. Residents can enjoy their favorite shows with cable or satellite TV in the comfort of their own rooms. We also offer community-operated transportation for outings and appointments.
Our computer center provides access to technology for those who wish to stay connected or engage in online activities. The dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by our skilled culinary team. For fitness enthusiasts, we have a fitness room equipped with exercise equipment.
Our fully furnished facility ensures that residents feel at home from day one. For recreation, we provide a gaming room where residents can engage in various activities. A garden and outdoor space are available for those who appreciate nature and want to spend time outdoors.
We understand the importance of cleanliness, which is why our housekeeping services keep the facility tidy and well-maintained at all times. Each resident has access to private bathrooms for their convenience. To help with the transition process, we offer move-in coordination services.
For communication needs, telephone services are available throughout the facility, as well as Wi-Fi/high-speed internet access for those who prefer using electronic devices.
In terms of care services, our 24-hour call system ensures that assistance is just a button away whenever needed. Our highly trained staff provides round-the-clock supervision and assistance with daily living activities such as bathing, dressing, and transfers.
We also cater to special dietary restrictions such as diabetes diets and specific dietary needs. Our professional staff takes care of meal preparation and service to ensure that each resident receives nutritious meals that align with their dietary requirements. Medication management is also provided to ensure that residents take their medications as prescribed.
We understand the importance of mental wellness, which is why we offer a mental wellness program to support the emotional and psychological well-being of our residents. Transportation arrangement services are available for non-medical needs, as well as transportation to doctors' appointments.
To keep our residents engaged and entertained, we offer a variety of activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Our community is conveniently located near cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.
At Ponce Plaza Nursing & Rehabilitation Center, we strive to provide a comfortable and enriching living environment for our residents while meeting their individual needs.
Ponce Plaza Nursing & Rehabilitation Center offers competitive pricing for its private rooms, with a monthly cost of $3,500. This rate is slightly above the average for Miami-Dade County, which stands at approximately $3,304, but remains closely aligned with the overall state average of $3,699. This positioning highlights Ponce Plaza's commitment to providing quality care and amenities that may justify its cost within the local context. Families considering long-term care options can appreciate that while the center's fees are modestly higher than the county average, they reflect a focus on personalized service and comprehensive rehabilitation programs tailored to meet residents' needs.
Ponce Plaza Nursing & Rehabilitation Center is located at 335 South West 12 Avenue, Miami, FL 33130 in Miami-Dade County, Florida
Ponce Plaza Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, dining, healthcare, urban, lobby, reception area, lights, decor, and more.
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