Island Health And Rehabilitation Center

Pros

• The staff at Island Health Center was consistently described as kind, attentive, and caring, ensuring that patients received compassionate care during their stay.
• Many families expressed gratitude for the considerate communication and updates regarding their loved ones' health and progress.
• Several reviewers noted that patients enjoyed activities such as bingo and movie nights, which contributed to a positive atmosphere.
• One family member shared that their loved one felt content and happy, often referring to the facility as a "hotel" due to the pleasant interactions with the staff.
• Patients were typically clean and well cared for, with regular bathing and fresh clothes provided by attentive staff members.
• Reviewers highlighted the personal touch of smaller facilities, where staff were able to form closer relationships with residents.

Cons

• The rehab facility neglected to provide adequate care, as evidenced by the patient being left in her wheelchair for hours, leading to distress and discomfort.
• Staff frequently ignored call buttons, resulting in residents being left in their waste for extended periods.
• Patients reported severe delays in receiving medication and assistance, causing anxiety and fear for their well-being.
• The nursing staff was described as inattentive and rushed, providing minimal support to patients in need.
• Communication between the facility and family members was poor; important information about hospital admissions was not conveyed timely.
• The environment of the facility was deemed dreary and outdated, contributing to an overall negative atmosphere.
• One patient's experience included calling 911 due to dehydration after inadequate care during their stay.

Review

The reviews surrounding the Island Health and Rehabilitation Center provide a revealing window into the experiences of families and patients alike, exemplifying a diverse range of opinions about the quality of care offered. On one hand, there are several harrowing accounts from individuals who reported severe neglect and inadequate medical attention. One family member described their mother-in-law’s troubling experience after undergoing surgery for a cancerous tumor near her spine. Despite being in rehabilitation to regain mobility, she spent an entire week without having her feet touch the ground. Alarmingly, it culminated in a medical emergency where she had to call 911 due to chest pains caused by severe dehydration. This desperate situation sparked outrage, leading her family to vow repercussions including contacting local media outlets and regulatory bodies like the Better Business Bureau.

Contrarily, not all experiences at Island Health were negative. One individual recounted their father's positive stay despite initial reservations based on reviews. He received excellent care from attentive nurses and therapists who made him feel comfortable during his recovery process. The family's sentiments emphasized that while the facility itself might appear outdated and in need of renovation, the diligence, kindness, and professionalism shown by the staff often triumphed over superficial concerns about aesthetics. Their father expressed contentment with his care so much so that he recommended it as a potential home for himself should the need arise in the future.

However, contrasting accounts persist regarding staffing levels and attentiveness to patient needs across different stays at Island Health. Another reviewer shared their painful narrative describing being placed under lockdown during their transfer from a hospital, resulting in inadequate access to food service and nursing assistance. Complaints included cold meals and long wait times for help—frustrations shared by other reviewers who echoed sentiments of neglect when their loved ones waited unaddressed for hours after pressing call buttons for assistance.

Some stories depict instances of confused communication among staff members leading to distressing situations; one person learned about their parent’s hospitalization through an outside source rather than direct communication from nursing home employees—an alarming lapse that can exacerbate stress levels for families already facing tough situations. It highlights an unsettling trend where vital updates are either not communicated or delayed excessively.

Despite these criticisms of unresponsiveness from some staff members during critical moments like bathroom assistance or medication delivery—where one individual described waiting excessively for both—they also praised certain aspects of care such as cleanliness and availability of activities designed for residents' engagement like bingo nights or music sessions aimed at uplifting spirits within community living spaces.

A few reviews reflected more favorable conditions encountered by family members whose loved ones were well cared for during long-term stays at Island Health. In particular, one family celebrated consistent positive reports regarding their brother's comfort level over three years while they lived 7,000 miles away, expressing immense gratitude towards staff who ensured regular communication with them despite geographic distance.

Finally, as many narratives contend with disparities in care quality among various departments or shifts within Island Health and Rehabilitation Center—a clear message emerges amidst mixed feedback: transparency is paramount alongside compassion-driven healthcare delivery focused on ensuring safety amidst challenges faced by elderly populations requiring rehabilitation services. While some residents thrived through personal connections built within smaller facilities—as noted by those satisfied with attentiveness—the overarching necessity remains: consistent training protocols that prioritize empathy must be instituted across all levels of support staff if significant improvements are ever anticipated moving forward in this crucial sector dedicated to elder health maintenance.

Physicians

• Miguel Rivera (0.2 miles)
• Wellness Center (0.2 miles)
• Weiss Newberry & Vliegenthart (0.2 miles)
• Brevard Family Walk In Clinic (0.4 miles)
• Ambulatory Surgical Center (0.6 miles)
• Eye Clinic and Laser Institute (0.6 miles)
• Wuesthoff Pain Management Center (1.1 miles)

Pharmacies

• Walgreens (0.2 miles)
• Merritt Island Discount Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• The Pharmacy (1.9 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (2.8 miles)
• West Cocoa Pharmacy and Compounding (3.1 miles)

Restaurants

• McDonald's (0.7 miles)
• Olive Garden (1.9 miles)
• Mitchell's Family Diner (2.1 miles)
• Von Stephan Village Bier Garten (2.3 miles)
• Margarita Island (2.3 miles)
• George & Dragon English Tavern (2.4 miles)
• Time Out Plus (2.4 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (1.9 miles)
• River Road Coffe & Pop (2.6 miles)
• Starbucks (6 miles)

Parks

• Lee Wenner Park (2.1 miles)
• Veterans Memorial Park (2.6 miles)
• Kings Park (4.2 miles)
• Manatee Sanctuary Park (5.4 miles)

Hospitals

• Rockledge Regional Medical Center (3.4 miles)
• Wuesthoff Health System (3.4 miles)
• Wuesthoff Medical Center-Rockledge (3.4 miles)
• Wuesthoff Hospital Emergency Heliport (3.5 miles)

Transportation

• Port Canaveral Cruise Terminal 5 (5.4 miles)