1415 South Hickory Street, Melbourne, FL 32901
For more information about senior living options: (844) 490-3973
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The staff are very prompt, friendly, and easy to talk to. Therapists are fantastic and highly effective. The center helps patients regain strength and mobility quickly. The facility is clean, functional, and comfortable, with nice beds. The on-site dialysis program is a major plus and convenient for patients. The dining room and social activities create a pleasant, engaging environment. Management changes have improved customer service and compassionate care. The nursing and therapy teams are professional, caring, and dedicated.
One reviewer describes the facility as an absolute joke and notes that phone calls go unanswered for minutes. Another reviewer reports the nurse call button is disabled or broken, making it almost impossible to get assistance. A reviewer states that after back surgery, the patient was left for days without medications. A reviewer labels the staff rude and the facility filthy, suggesting health violations. A reviewer warns others not to take loved ones there, alleging the facility lies and steals patients' money. A reviewer accuses management of being unprofessional and implies there are underlying issues behind the scenes. A reviewer cites a CNA telling the patient they had no time to assist.A wide range of experiences come through in the notes about two longtime rehab facilities in the region: Melbourne Health (sometimes referred to as Melbourne Healthcare and Rehabilitation Center) and Bedrock Rehabilitation & Nursing Center. Taken together, the comments reveal a landscape of strong, compassionate care and excellent rehabilitation performance, paired with concerns about responsiveness, maintenance of systems like nurse call buttons, and occasional disputes over management and ownership. Across many entries, the common thread is that dedicated therapists, nurses, and support staff can make a profound difference in recovery, even as some operational issues color the overall impression for certain patients and families.
Several reviewers paint Melbourne Health and Rehabilitation Center in a very positive light, emphasizing prompt handling of problems, friendly staff, and effective therapy. Patients repeatedly mention that the staff are approachable and easy to talk to, and that the therapists are outstanding. One guest notes that upon arrival they could not walk, yet within a couple of weeks they were walking daily again, crediting the therapists for strengthening both legs and arms and for instilling newfound confidence about returning home. The facility is described as old but clean and highly functional, with comfortable beds, well-equipped rooms that include a nightstand, wardrobe, and a chair; patients also highlight a large, well-appointed shower room with strong water pressure, a roomy dining area, and a welcoming outdoor patio with Adirondack chairs. The dialysis nurses are praised in particular, with several calls about the "ladies in dialysis" being fabulous. In short, the site's breadth of services - therapy, medical oversight from multiple on-site doctors, rehab, and even in-room amenities - combined with attentive staff, earns many high marks and repeated recommendations.
Within Melbourne, specific staff members are repeatedly spotlighted for their helpfulness and professionalism. Lauralee in social services and Jill, the admissions concierge, are singled out for offering options and planning help for the future. Physically, the PT team - Carl, Victor, Darren, and the rest of the crew - receives consistent praise for their skill and for making therapy both helpful and enjoyable. The nursing assistants (CNAs) are described as pleasant, with snacks and other small comforts part of the care, and a nurse named Tiffany is singled out as super sweet and a pleasure to interact with. A few reviews even sum up their stay as a five-star experience, underscoring a strong, positive impression of Melbourne's caregiving culture and logistical arrangements.
Yet the same facility does not escape criticisms. A particularly troubling account describes being unable to reach anyone by phone for an extended period, with a CNA reportedly telling a patient, "I do not have time for this," and a nurse call button that was disabled or broken, making it hard to obtain assistance in a timely fashion. The situation escalates with a report that the patient was in the facility for two days without medications, raising concerns about medication management. In this narrative, the person living in room 44 (named Freeman Crosby) describes the distress of being left in the care of staff who were not responsive, contrasting sharply with another portion of the review where a concierge (Jill) is praised for daily checks and for keeping things clean and orderly. This juxtaposition illustrates that experiences at Melbourne can vary dramatically depending on the staff and the shifts involved.
The collection also contains a provocative note about marketing and management, with one reviewer claiming that a below-five-star post was authored by a marketing representative for the facility. This comment sits amid a slate of more positive or more negative experiences and adds to the sense that the facility's public-facing image and the day-to-day reality for families can differ in meaningful ways. Another reviewer arrives with a mixed message, describing the daughter's time at the center as having begun with concerns about staff willingness to help and about cleanliness, while also acknowledging that some staff members clearly care and that the building, though old, could be clean and well-maintained. These competing voices emphasize the variability that can exist across shifts, staff teams, and individual experiences.
Across the Bedrock Rehabilitation & Nursing Center notes, a substantial majority of remarks skew very positive, particularly about management and the care environment. Reviewers repeatedly celebrate new leadership and the changes it has brought: a stronger emphasis on customer service, patient care, and the overall atmosphere of the building. The on-site dialysis program is highlighted as a major plus, enabling patients to stay on site for treatment while continuing therapy, a flow that many families find extremely helpful. The therapy team is described as skilled and compassionate, and the nursing staff as attentive to both medical and emotional needs. Several reviewers specifically mention the welcoming, clean, and supportive environment - an atmosphere that makes patients feel cared for and helped to regain independence. The sentiment is that Bedrock is a facility where staff genuinely love what they do, and where the changes under new leadership have translated into meaningful improvements for patients and families.
While the Bedrock comments skew positive, there are some negative disclosures as well. A few reviewers explicitly urge others not to choose the facility, alleging deceit and theft of funds, and even suggesting that a family member was being misled about cognitive status. Such strong accusations create a counterpoint to the otherwise uplifting portrayal of Bedrock and remind readers that experiences can vary widely. Taken alongside the lengthy string of affirmative reviews, these concerns indicate that prospective patients and families should perform careful, direct inquiries about finances, medical oversight, and the patient's daily experience before making a decision.
In synthesis, the overall thread across these notes is nuanced but hopeful. Both Melbourne Health and Bedrock Rehabilitation & Nursing Center show clear strengths: dedicated therapists who drive meaningful physical improvements, a culture of warmth and compassion among many staff members, and robust in-house services such as dialysis that simplify the rehabilitation process. In both facilities, leadership changes appear to have been associated with perceived improvements in service quality and patient-centered care. However, there are recurring reservations about operational reliability - phone access, call buttons, medication administration, and the consistency of care across shifts or departments - and about the possibility of management or marketing concerns coloring some reviews.
For anyone considering rehab or long-term care in this region, these comments suggest several practical takeaways. First, inquire directly about on-site services such as dialysis, the therapy team's approach, and the availability of staff for timely assistance. Second, ask about the status of nurse call systems and medication protocols to assess whether those could present risks in a given time frame. Third, if possible, request a consistently assigned care team to minimize variability in experience. Finally, recognize that both centers have earned trust and loyalty from many patients and families, with numerous stories of successful recoveries and compassionate care, while also acknowledging that a few experiences point to serious concerns that warrant direct, in-depth discussion with the facility before deciding on placement.
138 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Melbourne International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wave Crest Health And Rehabilitation Center in Melbourne, FL is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community is designed to provide a comfortable and enriching environment for seniors to enjoy their golden years.
Residents at Wave Crest can take advantage of various amenities such as a beauty salon where they can pamper themselves, cable or satellite TV for entertainment, and access to community-operated transportation for convenient outings. The computer center allows residents to stay connected with loved ones and engage in online activities, while the small library offers a quiet place for book lovers. The fitness room and wellness center provide opportunities for physical exercise and promoting overall well-being.
The dining experience at Wave Crest is exceptional with restaurant-style dining offered in the spacious dining room. Special dietary restrictions are accommodated, ensuring that all residents receive meals tailored to their specific needs. Additionally, meal preparation and service are provided to assist residents with any assistance needed.
Care services at Wave Crest include 24-hour call system and supervision, ensuring that residents have peace of mind knowing help is always available if needed. Trained staff members provide assistance with daily activities such as bathing, dressing, transfers, and medication management. A mental wellness program is also available to support the emotional well-being of residents.
In terms of location, Wave Crest boasts proximity to various amenities within the community's vicinity. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby for easy access and convenience. Furthermore, hospitals are also located nearby for any medical emergencies or routine check-ups.
With its comprehensive amenities and care services combined with its convenient location, Wave Crest Health And Rehabilitation Center provides an exceptional assisted living experience for seniors in Melbourne, FL.
Wave Crest Health And Rehabilitation Center is located at 1415 South Hickory Street, Melbourne, FL 32901 in Brevard County, Florida
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