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3.8 from 105 reviews
5 stars
69
4 stars
2
3 stars
2
2 stars
3
1 stars
29
Overall Review of Longwood Health And Rehabilitation Center
common24 reviews mention this
Staff care is a frequent plus
Residents and families frequently describe staff who are welcoming and attentive.
Many reviewers say the staff are friendly, kind, and responsive, and that residents appear well cared for. Several comments describe nurses and therapists taking time, addressing questions, and helping families feel supported during rehab or recovery. A few reviewers also mention that management and nursing leadership helped resolve concerns when families raised issues.
caveat15 reviews mention this
Care quality is uneven
Some reviews describe breakdowns in hygiene, supervision, or timely care.
Alongside positive experiences, multiple reviewers express serious concerns about cleanliness, odors, and unclean rooms or bathrooms. Other negative comments focus on delays with call lights and medication, plus missed or inadequate therapy and supervision during care. A few reviews also describe safety problems like bed guard rails and fall-related concerns, framing them as reasons families would not recommend the facility.
caveat6 reviews mention this
Communication and follow-through issues
Several reviewers say getting answers and updates was difficult.
Some families report trouble reaching the staff and say communication was inconsistent between shifts or team members. Other comments describe gaps in care planning after discharge and limited follow-through on requests, such as seeing leadership or getting timely attention. One reviewer specifically calls out dementia care education as an area that needs improvement.
common10 reviews mention this
Rehab progress and therapy support
Reviews often connect recovery progress with the therapy team.
Multiple reviewers say physical therapists and rehab staff helped residents get stronger and improve enough to return home or recover from major health events. Some families highlight the combination of nursing support, medication management, and wellness efforts as part of their loved one’s stabilization. A smaller number of negative reviews contrast this by describing limited therapy time or inadequate attention during pain or medical needs.
common3 reviews mention this
Food and daily comfort
Dining comes up positively in a few reviews.
A handful of reviewers mention meals positively, including comments that the food tasted good and that residents were eating healthily. At the same time, several harsher reviews criticize the facility’s food and overall cleanliness, suggesting comfort can vary by experience. Diet-related accommodations are also part of the care picture the community offers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Orlando International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Cubans On The Run (0.4 miles)
Miller's Ale House - Altamonte Springs (2.9 miles)
4 Rivers Smokehouse (3.2 miles)
McDonald's (3.9 miles)
Twin Peaks (3.9 miles)
Chick-Fil-A (3.9 miles)
Kappy's (4.2 miles)
Pharmacies
CVS Pharmacy (1 miles)
Winn-Dixie (1.1 miles)
Walgreens (1.1 miles)
Walgreens (1.7 miles)
Winn-Dixie (1.8 miles)
Walgreens (2.5 miles)
Walgreens (2.5 miles)
Transportation
Altamonte Springs SunRail Station (2 miles)
Physicians
Ear Nose Throat Surgical Associates (2.3 miles)
Altamonte Family Practice (2.6 miles)
Florida Eye Clinic (2.8 miles)
Longwood Family Health (3.4 miles)
Cabrera, Alicia Neurology of Central Florida (3.9 miles)
Orlando Heart Specialists (4 miles)
Central Florida Endocrine (4.2 miles)
Hospitals
Florida Hospital Altamonte (2.6 miles)
Adventist Health System (5.7 miles)
Winter Park Memorial Hospital (6.1 miles)
Florida Hospital Lake Mary ER (6.8 miles)
Orlando VA Medical Center (7.4 miles)
Theaters
AMC Altamonte Mall 18 (3.1 miles)
Regal Winter Park Village & RPX (6.1 miles)
Cafes
Starbucks (3.2 miles)
Starbucks (4.9 miles)
The Glass Knife (6.5 miles)
Starbucks (6.5 miles)
Starbucks (6.6 miles)
Parks
Cranes Roost Park (3.2 miles)
Sunland Park (5.2 miles)
Blue Jacket Park (7.7 miles)
Places of Worship
Orlando Filipino Seventh-Day Adventist Church (6.9 miles)
Longwood Health And Rehabilitation Center on seniors.fyi includes 7 photos including images showing healthcare, interior, physical therapy, rehabilitation, decor, awning, building exterior, architecture, and more.
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