Island Lake Center in Longwood, FL

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  • Interior

    A clean and minimalistic hospital room with a single bed, chair, and soft lighting.
  • Decor

    An elegant dining room with neatly arranged tables, adorned with chandeliers and decorative artwork on the walls.
  • Building

    A modern building entrance with a distinct architectural design featuring a circular window under a blue sky.
  • Architecture

    A sunny view of a building entrance with surrounding palm trees and clear blue sky.
  • Entrance

    A modern lobby with comfortable seating, a television, and elegant decor.
  • Lobby

    A modern hotel lobby with a seating area and reception desk.
  • Nature

    Flooded residential neighborhood under a clear blue sky.
  • Hallway

    A clean and well-lit hospital corridor with multiple doors.
  • Exercise Equipment

    A physical therapy room equipped with exercise balls and parallel bars.
  • Reception

    A hospital reception area with a central desk and shelves in the background.

Island Lake Center in Longwood, FL

Information last verified:

155 Landover Place, Longwood, FL 32750

For more information about senior living options: (844) 490-3973

4.6 from 119 reviews
5 stars
97
4 stars
9
3 stars
3
2 stars
2
1 stars
8

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Overall Review of Island Lake Center

Pros

  • pro The staff were extremely accommodating and professional.
  • pro The facility was clean and residents appeared engaged in activities.
  • pro Island Lake Center is an excellent choice; the staff are caring and attentive, and the rehab team has helped with recovery.
  • pro The center is bright, peaceful, and feels like a caring home for residents.
  • pro The receptionist was warm and inviting; the staff are exceptional; residents are receiving excellent care.
  • pro The staff, from doctors and nurses to CNAs, are kind and loving to residents.
  • pro The staff were awesome with the initial setup for Mom.
  • pro The facility looks like what Mom needs.
  • pro The personnel are attentive and friendly; the facility is neat and tidy.
  • pro Tracy was kind and welcoming; the facility looks wonderful.
  • pro The care team provides excellent rehabilitation services and keeps families informed.
  • pro The facility is well organized, clean, and well staffed.

Cons

  • pro Island Lake Center was described as HORRIBLE, with nurses having attitudes, medication mix-ups, and management that doesn’t address concerns.
  • pro The facility was said to have dirty rooms, unprofessional CNAs, and staff who don’t communicate with families unless pressed.
  • pro A reviewer reported a two-hour delay for bathroom assistance after a buzzer was pressed, indicating poor responsiveness.
  • pro There were claims of deficiencies in care leading to bedsores, dehydration, and malnutrition.
  • pro The dining room and overall food quality were criticized as poor.
  • pro One reviewer warned others to avoid the facility, describing care as terrible and unsafe.
  • pro The building was described as depressing, overcrowded, and lacking a pleasant environment.
  • pro There were mentions of misinformation from staff and a lack of accountability from administration.

Review

Island Lake Center in Longwood, Florida is best suited for families prioritizing strong rehabilitation, consistent nursing attention, and a clean, engaging environment where staff know residents by name and daily activities are a meaningful part of life. It shows up as a reliable option for short-term rehab after hospital stays and for long-term skilled nursing care, with a notably active therapy program, on-site therapists, and a culture of patient-focused care that many families find reassuring. When a loved one needs regular therapy, especially physical or occupational therapy, and benefits from a facility that emphasizes daily engagement and social interaction, Island Lake often delivers. The setting is bright, the atmosphere generally welcoming, and the front-line staff, nurses, CNAs, and activity personnel, are repeatedly praised for warmth and attentiveness.

That said, alternatives deserve consideration for residents with particularly high needs around medication safety, consistent staffing, or a demand for uniform experiences across shifts. Several reviews flag concerns about timely med administration, communication gaps among staff, and inconsistent accountability from administration. A few families report experiences that feel alarmingly behind best practices, including delayed responses to calls, alleged disrespectful treatment, or signs of understaffing on certain days. In situations where families cannot tolerate even occasional lapses in care, or where a resident’s needs require tightly controlled routines and near-immediate responses, other facilities with more transparent grievance resolution processes or more rigid staffing models may be preferable. For memory-care-specific expectations, it is prudent to verify how dementia care is structured and staffed, as experiences there appear to vary.

From the positive side, Island Lake’s strongest draw is the quality and consistency of the caregiving team in everyday moments. The facility earns frequent praise for kindness, professionalism, and genuine engagement, from RNs and CNAs to therapists and even reception staff. Families repeatedly highlight clean, well-maintained spaces, the presence of 24/7 nursing coverage, and rehab teams that drive noticeable recovery and functional progress. The dining experience, while noted as “nursing-home good,” is often described as acceptable to excellent by those judging food quality within a long-term care context, and the opportunity to customize visits and establish regular family interactions is consistently facilitated. The capacity to support transitions to hospice or palliative care, coupled with strong coordination of doctors and therapists, adds to Island Lake’s appeal for long-term planning and episodic rehabilitation alike.

The more challenging notes tend to center on variability. A subset of reviews paints a stark contrast to the otherwise glowing feedback: issues with timely assistance, uneven communication, and concerns about activity breadth beyond rehab-focused sessions. There are also extended counterpoints about negative staff attitudes, inconsistent experiences across shifts, and in some cases severe dissatisfaction with the level of care. In a few instances, families report serious lapses that affected confidence in care delivery, including delayed responses to urgent needs or doubts about clinical judgment. While these voices are in the minority within the broader mix of reviews, they matter: any decision weighing Island Lake should factor in the possibility of day-to-day variability and should include direct conversations about staffing, med-management protocols, and escalation procedures.

The way forward is to weigh these pros and cons against the care goal in play. For families seeking robust rehab with a supportive, personable staff and a clean, appealing environment, the positives often outweigh the negatives. The rehab-driven model, high staff accessibility, and consistent emphasis on resident dignity provide a strong foundation for both recovery and ongoing comfort. When careful due diligence is performed, visiting in person, meeting the administrator, asking detailed questions about medication workflows, staffing ratios, and the procedures for addressing complaints, the risk of unwanted surprises diminishes. The facility’s track record of encouraging family involvement and keeping families informed also goes a long way toward mitigating concerns.

In the end, Island Lake Center stands as a practical, capable choice for many seniors and their families, especially those who prize hands-on rehab, real-time staff responsiveness, and a clean, welcoming campus. It is not a one-size-fits-all solution: for residents whose care demands hinge on perfectly predictable, uniformly executed care across all shifts, or for those who require a consistently high level of activity beyond rehab programming, some families may find better alignment elsewhere. The decisive step is a candid pre-admission assessment: verify current staffing levels, drill into med administration practices, request recent patient-family references, and confirm how the center handles emergency calls and daily care updates. When those boxes are thoughtfully checked, Island Lake Center can deliver a stable, compassionate home where recovery and daily living are managed with competence and genuine regard.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (19 miles away) Orlando International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Island Lake Center in Longwood, FL is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and convenient living environment with fully furnished apartments that include private bathrooms and kitchenettes. Residents can enjoy access to beauty salon services, cable or satellite TV, a computer center, and a small library.

For those who need assistance with daily activities, Island Lake Center offers 24-hour call systems and supervision, as well as help with bathing, dressing, transfers, and medication management. The community also provides specialized dietary options for individuals with diabetes or other dietary restrictions.

Residents can stay active and engaged through the various activities offered at Island Lake Center. They can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities. A wellness center is available for those looking to maintain their physical health.

Additionally, the community aims to provide convenience by offering transportation arrangement services for non-medical needs as well as transportation to doctors' appointments. Move-in coordination is also available for a smoother transition into the community.

Island Lake Center is located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals which adds to the overall convenience of the location. With its array of amenities and care services, Island Lake Center strives to provide a nurturing and supportive environment for seniors in need of assistance while promoting an active and independent lifestyle.

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Nearby Places of Interest

Pharmacies

  • Winn-Dixie (0.3 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Winn-Dixie (2.6 miles)
  • CVS Pharmacy (2.9 miles)

Restaurants

  • 4 Rivers Smokehouse (1.4 miles)
  • Cubans On The Run (2.1 miles)
  • Miller's Ale House - Altamonte Springs (2.3 miles)
  • Twin Peaks (2.9 miles)
  • McDonald's (2.9 miles)
  • Chick-Fil-A (2.9 miles)
  • Kiwi's Pub & Grill (3.7 miles)

Physicians

  • Longwood Family Health (1.9 miles)
  • Ear Nose Throat Surgical Associates (2.2 miles)
  • Florida Eye Clinic (2.4 miles)
  • Cabrera, Alicia Neurology of Central Florida (2.5 miles)
  • Altamonte Family Practice (2.5 miles)
  • Orlando Heart Specialists (2.7 miles)
  • Filutowski Cataract & Lasik Institute (3.5 miles)

Hospitals

  • Florida Hospital Altamonte (2.2 miles)
  • Adventist Health System (4.8 miles)
  • Florida Hospital Lake Mary ER (6.1 miles)
  • Winter Park Memorial Hospital (7.2 miles)

Transportation

  • Altamonte Springs SunRail Station (2.3 miles)

Theaters

  • AMC Altamonte Mall 18 (2.3 miles)
  • Regal Winter Park Village & RPX (6.5 miles)
  • Regal Wekiva Riverwalk (6.6 miles)

Parks

  • Cranes Roost Park (2.3 miles)
  • Sunland Park (5.9 miles)
  • Wekiwa Springs State Park (6 miles)
  • Sylvan Lake Park (7.5 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (4.2 miles)
  • Starbucks (5 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.9 miles)
  • The Glass Knife (6.9 miles)

Places of Worship

  • Orlando Filipino Seventh-Day Adventist Church (5.5 miles)

Frequently Asked Questions

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