Island Lake Center

Pros

• The staff at Island Lake Center were attentive, friendly, and caring, making a significant positive impact on the patients' rehabilitation experiences.
• Many residents enjoyed the wide range of social and recreational activities offered, particularly table games.
• The facility is clean, bright, and well-maintained, contributing to a pleasant environment for the residents.
• Patients received exceptional rehabilitation support and care from the dedicated rehab staff.
• Family members appreciated the compassionate approach taken by some nurses and aides when they responded to patient needs.

Cons

• The nursing team is not consistently patient-focused or communicative, leading to issues with timely medication administration and care.
• There is a lack of communication among the staff, leaving patients without adequate support and oversight.
• Patients are often left in their rooms with minimal activities or movement outside of rehabilitation sessions.
• Many patients experience neglect, including developing bed sores and becoming dehydrated or malnourished due to inadequate monitoring.
• In one case, a patient waited two hours for assistance after calling for help repeatedly, indicating serious lapses in responsiveness.
• Administration appears to cover up deficiencies in patient care rather than addressing them effectively.
• A patient was sent home with pneumonia due to poor clinical judgment, requiring immediate hospitalization upon discharge.
• The facility lacks sufficient staffing to meet the needs of all patients effectively, resulting in inadequate care.

Review

Island Lake Center has received a mix of reviews from families regarding their experiences with the facility, particularly in terms of patient care, staff responsiveness, and overall environment. While some family members expressed gratitude for the attentiveness and progress their loved ones experienced during rehabilitation, others raised significant concerns regarding the quality of care provided.

Positive reviews highlighted the dedication of the staff at Island Lake Center. Families appreciated that nursing personnel were attentive and friendly, contributing to an environment where patients felt cared for during their treatment. One reviewer noted that their spouse made considerable progress in her recovery thanks to the support received from the staff. Additionally, social needs appeared to be met through a variety of recreational activities offered at the facility. Patients enjoyed table games and activities designed to make their stay more enjoyable, which indicates a commendable effort by staff to promote engagement among residents.

However, contrasting opinions regarding medication management emerged as a common frustration among several reviewers. Many reported discontent about medications not being delivered on time and pointed out communication issues within the nursing team. Some families shared that only a small number of nurses seemed genuinely patient-focused, leaving others feeling neglected when reaching out for assistance. The lack of effective communication appeared to exacerbate frustrations regarding both medication administration and overall care.

Another frequent complaint revolved around insufficient activity options outside rehabilitation sessions. Multiple reviewers mentioned how patients spent extended periods in bed without meaningful engagement or opportunities to participate in other activities. Concerns were raised about patients developing bedsores due to prolonged immobility as well as becoming dehydrated or malnourished due to inadequate oversight from clinical staff. Unfortunately, one family member even reported that their relative was left waiting two hours after pressing her buzzer for help with using the bathroom—a situation indicative of understaffing challenges faced by many facilities.

In contrast, some families did find value in certain aspects of Island Lake Center’s offerings—mentioning clean living conditions and decent food quality as positive highlights during their loved ones' stays. The facility's physical layout was described as bright and spacious by some visitors who appreciated features like private rooms or shared accommodations furnished with personal belongings such as dressers or televisions.

On the administration side, while several families praised friendly interactions with administrative personnel who worked diligently to resolve complaints, there were still calls for improved direct involvement between admin staff and residents themselves. Without such engagement, concerns over deficiencies in patient care could go unnoticed until escalated by family advocates desperate for answers about their loved ones’ conditions.

In summary, Island Lake Center stands out with both commendations and criticisms surrounding its services—all too common attributes within skilled nursing facilities today. While many individuals found comfort knowing their loved ones received compassionate care from certain staff members amidst various recreational activities available on-site, glaring factors also pointed toward significant shortcomings—particularly concerning timely medication administration and overall patient monitoring—that warrant serious attention from management to ensure better outcomes for all residents moving forward.

Pharmacies

• Winn-Dixie (0.3 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Winn-Dixie (2.6 miles)
• CVS Pharmacy (2.9 miles)

Restaurants

• 4 Rivers Smokehouse (1.4 miles)
• Cubans On The Run (2.1 miles)
• Miller's Ale House - Altamonte Springs (2.3 miles)
• Twin Peaks (2.9 miles)
• McDonald's (2.9 miles)
• Chick-Fil-A (2.9 miles)
• Kiwi's Pub & Grill (3.7 miles)

Physicians

• Longwood Family Health (1.9 miles)
• Ear Nose Throat Surgical Associates (2.2 miles)
• Florida Eye Clinic (2.4 miles)
• Cabrera, Alicia Neurology of Central Florida (2.5 miles)
• Altamonte Family Practice (2.5 miles)
• Orlando Heart Specialists (2.7 miles)
• Filutowski Cataract & Lasik Institute (3.5 miles)

Hospitals

• Florida Hospital Altamonte (2.2 miles)
• Adventist Health System (4.8 miles)
• Florida Hospital Lake Mary ER (6.1 miles)
• Winter Park Memorial Hospital (7.2 miles)

Transportation

• Altamonte Springs SunRail Station (2.3 miles)

Theaters

• AMC Altamonte Mall 18 (2.3 miles)
• Regal Winter Park Village & RPX (6.5 miles)
• Regal Wekiva Riverwalk (6.6 miles)

Parks

• Cranes Roost Park (2.3 miles)
• Sunland Park (5.9 miles)
• Wekiwa Springs State Park (6 miles)
• Sylvan Lake Park (7.5 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (4.2 miles)
• Starbucks (5 miles)
• Starbucks (5.7 miles)
• Starbucks (6.9 miles)
• The Glass Knife (6.9 miles)

Places of Worship

• Orlando Filipino Seventh-Day Adventist Church (5.5 miles)