Island Lake Center in Longwood, FL

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  • Interior

    A clean and minimalistic hospital room with a single bed, chair, and soft lighting.

  • Decor

    An elegant dining room with neatly arranged tables, adorned with chandeliers and decorative artwork on the walls.

  • Building

    A modern building entrance with a distinct architectural design featuring a circular window under a blue sky.

  • Architecture

    A sunny view of a building entrance with surrounding palm trees and clear blue sky.

  • Entrance

    A modern lobby with comfortable seating, a television, and elegant decor.

  • Lobby

    A modern hotel lobby with a seating area and reception desk.

  • Nature

    Flooded residential neighborhood under a clear blue sky.

  • Hallway

    A clean and well-lit hospital corridor with multiple doors.

  • Exercise Equipment

    A physical therapy room equipped with exercise balls and parallel bars.

  • Reception

    A hospital reception area with a central desk and shelves in the background.

Island Lake Center in Longwood, FL

155 Landover Place, Longwood, FL 32750

For more information about senior living options: (844) 490-3973

4.5 from 111 reviews
5 stars
90
4 stars
9
3 stars
3
2 stars
1
1 stars
8

Skilled Nursing Facility

Overall Review of Island Lake Center

Pros

  • pro The receptionist was warm and inviting; the staff are exceptional.
  • pro The staff - from doctors and nurses to CNAs - are kind and loving to residents.
  • pro The staff were awesome with the initial setup for Mom.
  • pro The staff are friendly and the facility is clean.
  • pro The personnel are attentive and friendly; the facility is neat and tidy.
  • pro The staff are amazingly dedicated; the facility is perfectly cared for.
  • pro The staff are professional, compassionate, and patient.
  • pro The staff are courteous and happy; the facility is clean and well maintained; patients appear well cared for.
  • pro Island Lake Center is a wonderful facility, clean, caring, and well staffed.
  • pro Tracy was kind and welcoming.
  • pro The experience has been outstanding.
  • pro The entire staff is amazing and residents are happy.
  • pro The staff truly care about residents.
  • pro The front desk staff are the best; the first-floor nurses are wonderful.
  • pro The food was delicious; the staff were sweet.

Cons

  • pro The reviewer described the facility as HORRIBLE, with attitude-filled nurses, poor updates, and communication barriers that hinder care.
  • pro A reviewer alleged medication mix-ups, dirty rooms, and staff who come to work mainly for a paycheck.
  • pro The staff were criticized for being uncommunicative and not speaking to families unless required.
  • pro It was claimed that a patient waited two hours for help after pressing a buzzer to use the bathroom.
  • pro Several reviews said residents became dehydrated and developed bedsores due to insufficient care and understaffing.
  • pro There were allegations of abuse or coercion, including threats of discharge via AMA to pressure families.
  • pro The dining room and meals were described as terrible, with few activities beyond rehab.

Review

Island Lake Center in Longwood, Florida is best suited for families seeking a warm, people-focused environment with strong rehabilitative services for an older adult who needs substantial daily support. It works well for residents transitioning from hospital stays who require consistent nursing oversight, physical and occupational therapy, and a caregiving team that is visibly attentive and engaged. The community shines for families who value a personal touch from front-d desk staff through therapy and nursing teams, and who want the option to bring familiar furniture to create a home-like room. Those prioritizing a bright, clean setting with frequent family access will find this facility appealing. However, it is not a universal fit, and potential residents who require near-flawless medication management, consistently reliable staffing, or very tight control of care standards may want to consider alternatives.

The strongest undercurrent across many reviews is the staff's genuine care and approachability. Families repeatedly highlight nurses, CNAs, therapists, and front-desk personnel who are kind, patient, and responsive, with a sense that the team genuinely loves helping residents. The facility is consistently described as clean, well maintained, and visually welcoming, with a calm, home-like atmosphere that puts visitors at ease. Rehab services - especially physical and occupational therapy - are praised for their thoroughness and for helping residents regain function, while activity staff create social structures that keep residents engaged when they are able. The overall impression is that Island Lake can be very effective when the care team operates in full alignment, and that families often feel informed and included in the care journey.

On the positive side, families repeatedly note the ease of transitions into Island Lake - from hospital rehab to long-term care - thanks to a well-organized admissions process and staff who seem committed to continuity of care. The dining experience is usually described as competently supportive, with meals that satisfy many residents' preferences and a kitchen team that gets positive remarks for flavor and texture. The ability to visit freely and the facility's approachable culture are repeatedly cited as hard-to-replace advantages, particularly for long-term residents who thrive on stable routines and familiar faces. The capacity for detailed family updates, and the sense that staff will advocate for appropriate next steps, are consistently named as meaningful strengths.

Yet the cons surfaced clearly in a subset of reviews: there are serious concerns about the consistency and quality of day-to-day care. A number of accounts describe delays in responses to calls for assistance, and in some cases longer waits that undermine safety and comfort. Medication timing and accuracy are flagged as areas of weakness by some families, with reports of communication gaps between shifts and management gaps that leave families uncertain about a loved one's status. Several reviews allege negative interpersonal dynamics or non-communicative behavior from certain staff members, and a few depict dirty rooms, perceived neglect, or attempts to minimize concerns rather than address them promptly. Language barriers and perceived understaffing on certain shifts also appear as recurring themes. These issues create real risk for families who expect flawless, 24/7 oversight.

The key question becomes whether the strong pros can justify the risk of the cons, and the answer depends on what matters most to the family and the resident. For those who prize compassionate, steady staffing, a robust rehab program, and a homey, welcoming environment, Island Lake represents a solid, often excellent choice - provided diligence is exercised during admission and ongoing care is closely monitored. The best-fit candidates are realistic about potential variability in day-to-day operations and are prepared to advocate actively for clear communication, timely response, and rigorous medication practices. If a loved one requires near-continuous, foolproof oversight, or if prior experiences with inconsistent med administration and staff responsiveness are a non-starter, then exploring other options may be prudent.

In sum, Island Lake Center stands out for its caring culture, strong rehabilitative capabilities, and cleanliness, delivering meaningful value to families who can navigate occasional care variances. It is a practical, capable option for long-term care and rehab needs when families commit to hands-on involvement, verify staffing levels, and seek transparent communication with administrators. For those whose top priorities include perfect consistency across all shifts, or who must avoid any risk of delayed response or med errors, alternatives should be explored with a clear eye on staffing patterns, supervisory oversight, and the facility's plans for continuous improvement.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (19 miles away) Orlando International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Island Lake Center in Longwood, FL is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and convenient living environment with fully furnished apartments that include private bathrooms and kitchenettes. Residents can enjoy access to beauty salon services, cable or satellite TV, a computer center, and a small library.

For those who need assistance with daily activities, Island Lake Center offers 24-hour call systems and supervision, as well as help with bathing, dressing, transfers, and medication management. The community also provides specialized dietary options for individuals with diabetes or other dietary restrictions.

Residents can stay active and engaged through the various activities offered at Island Lake Center. They can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities. A wellness center is available for those looking to maintain their physical health.

Additionally, the community aims to provide convenience by offering transportation arrangement services for non-medical needs as well as transportation to doctors' appointments. Move-in coordination is also available for a smoother transition into the community.

Island Lake Center is located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals which adds to the overall convenience of the location. With its array of amenities and care services, Island Lake Center strives to provide a nurturing and supportive environment for seniors in need of assistance while promoting an active and independent lifestyle.

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Nearby Places of Interest

Pharmacies

  • Winn-Dixie (0.3 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Winn-Dixie (2.6 miles)
  • CVS Pharmacy (2.9 miles)

Restaurants

  • 4 Rivers Smokehouse (1.4 miles)
  • Cubans On The Run (2.1 miles)
  • Miller's Ale House - Altamonte Springs (2.3 miles)
  • Twin Peaks (2.9 miles)
  • McDonald's (2.9 miles)
  • Chick-Fil-A (2.9 miles)
  • Kiwi's Pub & Grill (3.7 miles)

Physicians

  • Longwood Family Health (1.9 miles)
  • Ear Nose Throat Surgical Associates (2.2 miles)
  • Florida Eye Clinic (2.4 miles)
  • Cabrera, Alicia Neurology of Central Florida (2.5 miles)
  • Altamonte Family Practice (2.5 miles)
  • Orlando Heart Specialists (2.7 miles)
  • Filutowski Cataract & Lasik Institute (3.5 miles)

Hospitals

  • Florida Hospital Altamonte (2.2 miles)
  • Adventist Health System (4.8 miles)
  • Florida Hospital Lake Mary ER (6.1 miles)
  • Winter Park Memorial Hospital (7.2 miles)

Transportation

  • Altamonte Springs SunRail Station (2.3 miles)

Theaters

  • AMC Altamonte Mall 18 (2.3 miles)
  • Regal Winter Park Village & RPX (6.5 miles)
  • Regal Wekiva Riverwalk (6.6 miles)

Parks

  • Cranes Roost Park (2.3 miles)
  • Sunland Park (5.9 miles)
  • Wekiwa Springs State Park (6 miles)
  • Sylvan Lake Park (7.5 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (4.2 miles)
  • Starbucks (5 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.9 miles)
  • The Glass Knife (6.9 miles)

Places of Worship

  • Orlando Filipino Seventh-Day Adventist Church (5.5 miles)

Frequently Asked Questions

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