Lakeland Hills Center

Pros

• The staff at Lakeland Hills Center is pretty good.
• The facility offers cordless phones to speak to loved ones.
• Some staff members genuinely care about the residents' well-being.
• Residents have access to amenities like TVs and regular outings to stores.
• The brother of one reviewer is happy with his experience at the facility.

Cons

• The facility has never made cordless phones available to speak to loved ones unless prompted by a wellness check.
• The food is terrible and difficult to eat.
• Most of the staff act as if they are bothered when assistance is needed.
• It felt like a lifetime being in this facility for 45 days.
• The response time for call lights is extremely slow, taking at least 45 minutes.
• The majority of the staff show little care or concern for residents' needs.

Review

Mixed Reviews About Lakeland Hills Center Highlight Communication and Dining Concerns

Lakeland Hills Center, a care facility dedicated to providing support for individuals in need of long-term care, has received diverse feedback from its residents and their families. While some express disappointment with the lack of available communication devices and poor dining experiences, others find solace in the caring staff and engaging activities offered at the center. In this article, we will explore these contrasting perspectives and shed light on both sides of the coin.

One aspect that disappointed several individuals was the limited availability of cordless phones to communicate with their loved ones at Lakeland Hills Center. Reviewers expressed frustration as these phones were rarely accessible unless prompted by a wellness check or an officer's request. While this created hardship for those wanting regular contact with their family members, it is important to note that this issue was seemingly resolved upon such requests being made.

Another concern raised by residents was the quality of the food provided at Lakeland Hills Center. Numerous comments described it as the worst they had ever encountered, making mealtimes unpleasant and challenging. The reviews noted that a significant number of staff members appeared indifferent when approached for assistance, leaving residents feeling like an inconvenience rather than valued individuals seeking support.

Despite these negative observations, there were also positive experiences shared by other reviewers about the staff at Lakeland Hills Center. Some residents praised the competence and attentiveness displayed by certain employees who genuinely cared for their well-being. These compassionate individuals served as pillars of support amid what felt like an elongated stay at the facility.

Additionally, many residents appreciated the engaging activities organized by Lakeland Hills Center's staff. Trips to places like Walmart or department stores allowed them to participate in outings beyond the walls of their care facility. Furthermore, amenities such as personal televisions enabled residents to enjoy leisure time within their own rooms, creating a comfortable and personalized environment.

It is important to acknowledge that individual experiences may vary within a facility like Lakeland Hills Center. While some residents noted slow response times when using the call light system, suggesting that it took at least 45 minutes for staff to arrive, others did not mention this issue. It is essential for prospective residents and their families to inquire about the average response times to ensure expectations align with the level of care provided.

The reviews regarding Lakeland Hills Center present contrasting viewpoints on various aspects of the facility's services. Communication challenges, particularly related to cordless phones, and subpar dining experiences were concerns raised by dissatisfied individuals. However, there were also positive comments about caring staff members who made a difference in residents' lives. Engaging activities and amenities like personal televisions contributed positively to the overall experience for some individuals. As with any facility, it is crucial for prospective residents and their families to conduct thorough research, visit the center, and seek as much information as possible to make an informed decision based on personal needs and expectations.

Physicians

• Central Florida Speech & Hearing Center (0.1 miles)
• Peace River Center Wellness Clinic (0.1 miles)
• Emilio Francisco Montero (0.1 miles)
• Lakeland Ob-Gyn (0.1 miles)
• Kids Neurology (0.2 miles)
• Florida Retina Consultants (0.2 miles)
• Lucia Gilling, MD (0.3 miles)

Places of Worship

• Christ Lutheran Church (0.5 miles)
• South Florida Baptist Association (4 miles)
• Way Community Church (4.4 miles)

Hospitals

• Endoscopy Unit (0.7 miles)
• Radiology Department (0.7 miles)
• Lakeland Regional Medical Center (0.7 miles)
• Lakeland Regional Heal (0.7 miles)
• Lakeland Regional Health (0.9 miles)
• Central Florida Surgi-Center (1.2 miles)
• Lakeland Regional Medical Center (1.4 miles)

Pharmacies

• Pharmacy LRMC (0.7 miles)
• Health Mart Pharmacy (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.4 miles)
• Epic Pharmacies (2.7 miles)
• Walgreens (2.7 miles)

Parks

• Lake Parker Park (0.8 miles)
• Adair PARK (0.9 miles)

Restaurants

• Bob Evans (1.2 miles)
• Burger King (1.3 miles)
• Ford's Garage Lakeland (1.6 miles)
• Hooters (1.6 miles)
• IHOP (1.6 miles)
• McDonald's (1.7 miles)
• Steak 'n Shake (1.8 miles)

Cafes

• Black & Brew Coffee House & Bistro (1.8 miles)
• Starbucks (1.9 miles)
• Panera Bread (2.1 miles)
• Starbucks (2.3 miles)

Theaters

• Cinemark USA (2.2 miles)

Transportation

• Railroad Tracks (3.1 miles)