Lakeland Hills Center in Lakeland, FL
Save610 East Bella Vista Drive, Lakeland, FL 33805
For more information about senior living options: (844) 490-3973
Lakeland Hills Rehabilitation Center is truly a wonderful place. The staff are professional, compassionate, and always go the extra mile to care for residents and support families. The facility is clean, welcoming, and has a positive atmosphere. Dana is an amazing admissions director. The admissions team is helpful and friendly. The nursing and rehab staff are kind, attentive, and knowledgeable. Lakeland Hills Center genuinely cares about its residents and their well-being. The staff are warm and welcoming, making residents feel cared for and understood.
The reviewer describes Lakeland Hills Center as a "Lakeland hell center" where a loved one could die. The facility is dirty and poorly maintained, with a strong odor of poop and urine. Staff are accused of neglect and mistreatment, including failing to respond to call lights for long periods and leaving residents unclean. The meals are described as disgusting and inedible. There is a shortage of CNAs, resulting in inadequate patient care and long delays in basic tasks. Belongings and clothing of residents are reportedly lost or mishandled. The admission process is described as unprofessional and unorganized. Some reviewers would not recommend Lakeland Hills Center.Lakeland Hills Center is best suited for families prioritizing a rehab-forward stay with an accessible admissions process and a generally warm, community feel. For residents who want strong physical and occupational therapy, attentive staff who genuinely engage with families, and a facility that feels welcoming when first toured, this center can deliver meaningful progress. The core appeal lies in the rehab services and the presence of a reliable admissions team that is easy to reach and responsive to questions. It can feel like a supportive step toward recovery, especially for short-term stays where therapy intensity and personal attention are most valued.
However, several criteria point to alternatives for certain residents. Those who require consistent, high-level medical oversight, rigorous infection control, and near-perfect day-to-day reliability should take a hard look elsewhere. A sizable portion of feedback warns about staffing gaps, inconsistent care, and variable responsiveness, which is unacceptable for individuals with complex medical needs or high frailty. Families who demand pristine cleanliness, strict hygiene, and transparent, proactive communication should consider other options, as these areas are repeatedly flagged as substantial risk factors in reviews.
On the plus side, the rehab program and the therapists earn frequent praise. Residents report meaningful improvements through skilled physical and occupational therapy, and there are frequent mentions of compassionate care from CNAs and nurses - especially from days when staff morale is high. The admissions team, especially Dana, is repeatedly highlighted as a cornerstone of a positive experience, providing clear guidance and a personal touch that reduces the stress of transition. Clean, bright common spaces and a reputation for ongoing improvements further bolster confidence for those who prioritize a hopeful rehab trajectory and a supportive intake process.
Yet the downsides are repeated and persuasive. Numerous reviews describe understaffing, delayed response to call bells, and inconsistent help with daily needs, including hygiene and meal service. Cleanliness and odor concerns surface in a troubling number of accounts, with several families reporting dirty rooms, equipment issues, and even lost personal items. Reports of miscommunication, missed medications, and care-plan gaps are not rare, and some reviews describe alarming lapses that escalate anxiety for families monitoring a loved one's health. The volume and intensity of these concerns make it clear that reliability and safety can vary dramatically from shift to shift.
Taken together, the pros can deliver tangible value for residents focused on rehab and social engagement, but they do not fully offset the significant and recurring cons. For someone whose priority is robust, reliable medical oversight and consistently clean, well-supervised care, Lakeland Hills Center may not meet expectations on a daily basis. The center can be an effective choice when the plan centers on therapy and recovery, with careful, proactive family involvement and a readiness to escalate concerns quickly. For others - especially those with medical fragility or a history of neglect in care settings - alternatives with steadier staffing, stricter protocols, and proven track records may be wiser.
Practical guidance for families evaluating Lakeland Hills is to demand a hands-on, investigative approach before placement. Schedule multiple tours at different times, and insist on meeting the therapy team, the DON, and the admissions director to gauge consistency and responsiveness. Request real-time staffing ratios and a detailed outline of daily care protocols, including medication management, turning schedules, and timely meal service. Obtain copies of recent state surveys and any complaint histories, and probe how management tracks and resolves recurring issues. If choosing Lakeland Hills, establish clear service expectations, a structured family communication plan, and a plan for regular, documented care updates. This center can work well for rehab-focused stays, but only with vigilant oversight and clearly defined escalation pathways.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeland Hills Center in Lakeland, FL is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a beauty salon, cable or satellite TV, a computer center, and a gaming room to keep residents entertained and engaged. There is also a fitness room and wellness center available for residents to maintain their physical health.
The fully furnished apartments at Lakeland Hills Center provide comfort and privacy, with private bathrooms and kitchenettes for convenience. Housekeeping services ensure that the living spaces are clean and tidy.
Residents can enjoy restaurant-style dining in the community's dining room, where meals are prepared and served with special attention to dietary restrictions. For those with specific dietary needs, such as diabetes diet or special dietary restrictions, the community caters to their requirements.
Transportation arrangements are available for non-medical purposes as well as for doctors' appointments. This allows residents to easily access nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
In terms of care services, Lakeland Hills Center provides 24-hour call system and supervision to ensure the safety of residents. Trained staff assist with activities of daily living such as bathing,dressing,and transfers. Medication management is also provided to ensure that residents receive their required medications on time. Mental wellness programs are available to support emotional well-being.
The community offers various activities to promote social engagement and mental stimulation. Concierge services are available for assistance with planning day trips or resident-run activities. Scheduled daily activities cater to different interests and preferences,and fitness programs aim to keep residents physically active.
Overall,Lakeland Hills Center is a well-equipped assisted living community that prioritizes the individual needs of its residents by providing comprehensive amenities,services,and opportunities for socialization within close proximity to local establishments
Lakeland Hills Center is located at 610 East Bella Vista Drive, Lakeland, FL 33805 in Polk County, Florida
Lakeland Hills Center on seniors.fyi includes 6 photos including images showing building, landscaping, architecture, healthcare, outdoors, exterior, parking, caregiver, and more.
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