Lakeland Hills Center is a nursing home community in Lakeland, FL.
Information last verified:
610 East Bella Vista Drive, Lakeland, FL 33805
For more information about senior living options: (866) 208-4318
Residents and families frequently describe staff as caring and attentive.
Many reviews emphasize that nurses, aides, and support staff feel compassionate, professional, and helpful. Several also mention supportive communication and a willingness to answer questions or address concerns. A few reviews contrast this by criticizing parts of staffing and care, but the overall staff theme is strongly positive in multiple accounts.
Reviews are split on cleanliness, from clean and fresh to dirty and foul-smelling.
Some reviewers say the facility looks clean, smells good, and is well maintained, including comments after tours. Others describe dirty rooms, unpleasant odors, and general unclean conditions, sometimes in the context of patient care. Because both experiences show up in the reviews, cleanliness appears inconsistent from unit to unit or over time.
Several reviews raise concerns about supervision, timeliness, and follow-through.
Some reviewers report delays when calling for help, difficulty reaching staff, or not being notified when conditions changed. Others describe inadequate supervision, including situations where they felt their family member was left in unsafe conditions. While there are also accounts praising attentiveness, the recurring negative thread is that responsiveness and monitoring did not meet expectations for some residents.
Dining reviews often mention issues with meal quality and temperature.
Negative reviews frequently describe food as disgusting, cold, or generally unappetizing, with some families bringing food from home. A smaller number of comments mention improvement, including food getting better with a new dietician, and other residents describe a generally positive overall experience. The community does offer specialized meal approaches for diabetes and special dietary restrictions, which may help with diets even when overall satisfaction varies.
Rehab and therapy support is praised for helping residents regain independence.
Multiple reviews mention physical and occupational therapy that supported progress during recovery, including examples of improved mobility and independence. Some reviewers also credit therapists as knowledgeable and supportive. Because these are resident experiences, they suggest therapy is a meaningful part of day-to-day care for many families who come for rehab or longer stays.
Families often highlight admissions communication and the tour experience.
Several reviews focus on admissions staff being informative, compassionate, and responsive, including giving personal contact information and checking in. Tours and events are also described as engaging, with welcoming staff and residents participating in activities. This buying-experience feedback aligns with the community’s listed concierge and planned activities.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesLakeland Hills Center is located at 610 East Bella Vista Drive, Lakeland, FL 33805 in Polk County, Florida
Lakeland Hills Center on seniors.fyi includes 6 photos including images showing building, landscaping, outdoors, architecture, healthcare, interior, trees, exterior, and more.
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