Grace Healthcare Of Lake Wales

Pros

• The staff at Grace Healthcare of Lake Wales was attentive and responsive, with timely assistance when the call button was pressed.
• The facility provided clean rooms and a caring environment for residents, contributing to their well-being.
• Residents seemed content and engaged, benefiting from various activities offered at the facility.
• One reviewer noted that the food served in the facility was good enough that they would willingly eat it themselves.
• The proximity of Grace Healthcare to home made it a convenient choice for families seeking care for their loved ones.

Cons

• The facility has been described as having a significant decline in patient health and well-being during their stay, with instances of delayed nurse responses to call buttons.
• Patients were reportedly left unattended for extended periods, leading to concerns about hygiene and overall care quality.
• There are multiple accounts of patients receiving medications against family wishes, resulting in severe side effects and altered mental states.
• The nursing staff has been characterized as inconsistent and unresponsive, with varying explanations about patient care.
• Complaints about dietary aides engaging in unprofessional behavior have been noted, including horseplay and neglecting duties.
• Over-medication of patients has raised concerns among families regarding the mental state of their loved ones during their stay at the facility.
• Overall dissatisfaction with the level of care provided led some reviewers to strongly advise against sending loved ones to this establishment.

Review

The reviews for Grace Healthcare of Lake Wales present a stark contrast between personal experiences, revealing both the commendations and shortcomings associated with the facility. While some families have expressed satisfaction with the care their loved ones received, others have raised serious concerns regarding neglect and inadequate medical attention. This dichotomy complicates the decision for families considering this facility for rehabilitation or long-term care.

One of the most alarming recurring themes in several negative reviews is the apparent lack of timely response from nursing staff when residents call for assistance. A reviewer recounts a harrowing experience involving their grandfather, who was left waiting excessively long for help after expressing discomfort and needing immediate medical attention. On one occasion, after pressing the nurse call button multiple times without response, they sought help from a Certified Nursing Assistant (CNA), demonstrating a distressing pattern of neglect that ultimately led to a decline in the grandfather's health. Tragically, he was subsequently found to be suffering from an overdose due to inappropriate medication administration, despite family warnings about his medical history.

The descriptions of care quality at Grace Healthcare often paint a disheartening picture. Family members reported instances where patients were left unattended in unsanitary conditions, further exacerbating anxiety over their loved ones' well-being. One reviewer described witnessing a resident being neglected and left in excrement while calling out for assistance—a direct violation of basic standards of compassionate care. The frustration felt by these family members is palpable; they expected adequate support environments but instead encountered delays and indifference that endangered their relatives' health.

In contrast to these troubling narratives are positive experiences shared by some families, particularly highlighting individual staff members who demonstrated exemplary compassion and professionalism. One reviewer noted how attentive caregivers consistently responded promptly when called upon, creating an atmosphere conducive to recovery during their mother's stay at Grace Healthcare. They praised not only the responsiveness but also the quality of food served, which contributed positively to their overall experience within the facility.

However, even those who had more favorable impressions expressed concerns about management practices within Grace Healthcare. Multiple reviewers remarked on staffing issues—some describing staff as unprofessional or even rude—implying potential systemic problems affecting patient care delivery. In particular, dietary aides were mentioned as problematic figures who seemed disengaged from their responsibilities while on duty.

Overall sentiments about Grace Healthcare remain mixed but reveal significant areas needing improvement. Many families appreciated certain aspects of cleanliness and location convenience; however, omnipresent fears regarding neglectful treatment overshadowed these positives for many individuals dealing with vulnerable loved ones requiring delicate recuperative support post-illness or injury. As depicted through myriad testimonials collected here—from dire warnings against sending loved ones to critiques aimed at improving conditions—the importance placed on compassionate healthcare must be strongly advocated; it is clear that positive outcomes depend significantly on reliable communication and responsive service within any caregiving environment.

In conclusion, it would be prudent for prospective patients’ families to meticulously weigh these contrasting accounts before making decisions regarding placing a loved one at Grace Healthcare of Lake Wales. Given critical feedback about medication management practices and inadequate emotional support exhibited by some staff members alongside favorable personal interactions experienced by others—it serves as vital information guiding potential clients toward making informed choices in seeking appropriate care facilities suited best for individual needs.

This part of Lake Wales, Florida, offers convenient access to a variety of healthcare services such as physicians' offices, hospitals, and pharmacies within a short distance. Residents can find diverse dining options nearby, ranging from fast food chains like McDonald's and Burger King to more upscale restaurants like Manny's Chop House. Places of worship are also easily accessible for those looking to maintain their spiritual practices. In terms of entertainment, the Regal Eagle Ridge Mall theater provides a venue for enjoying movies in a comfortable setting. Overall, this area provides essential amenities and services that cater to the needs of seniors looking to settle in a well-connected community with a range of conveniences at hand.

Physicians

• Barranco Clinic Lake Wales (0.9 miles)
• Family Health Center (1.2 miles)
• Central Florida Cancer Institute (1.2 miles)
• Advanced Interventional (1.3 miles)
• Heart Of Florida Ob/Gyn Associates (1.7 miles)
• Allam Mahesh G, MD (1.8 miles)
• Caroline C Honculada MD Pa (1.9 miles)

Restaurants

• McDonald's (1.1 miles)
• Mannys Chop House (1.2 miles)
• Lake Wales Family Restaurant (1.2 miles)
• Burger King (1.3 miles)
• Sizzling Grill (1.5 miles)
• Little Caesars Pizza (2.2 miles)
• Junior's Fish Market (2.2 miles)

Places of Worship

• Holy Spirit Catholic Church (1.7 miles)
• Winter Haven Worship Center (8.8 miles)

Hospitals

• Lake Wales Medical Center (1.8 miles)
• Mpn Medical Center Dundee (7.9 miles)
• Day Surgery Center (9.6 miles)
• Winter Haven Hospital Cath Lab (9.9 miles)
• Regency Medical Center (10.7 miles)

Pharmacies

• The Apothecary Shop (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Sweetbay Supermarket (2.1 miles)
• Walgreens (2.3 miles)
• Winn-Dixie (2.3 miles)
• Walmart Pharmacy (2.6 miles)
• Walgreens (3.8 miles)

Theaters

• Regal Eagle Ridge Mall (3.3 miles)

Cafes

• Starbucks (8.3 miles)