Groves Center in Lake Wales, FL
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512 South 11Th Street, Lake Wales, FL 33853
For more information about senior living options: (844) 490-3973
The Groves Center has a caring staff, a clean and welcoming environment, and they truly go above and beyond for residents and families. Alison in Admissions is very well informed and loves what she does, and the center's renovations are well-regarded. The staff members are very helpful and skilled; they take the time to assist and provide the information families are seeking. The Groves Center has an amazing staff who work hard and are kind and caring toward patients. The director is on top of everything and provides excellent patient care. The facility is absolutely beautiful, and the staff treat residents and families like family. The activity director is outstanding, organizing fun activities and events for residents. The DON is smart and cares about the residents. The admissions director Emilio is respectful, attentive, and helps residents and families feel at ease. The Groves Center is a family-oriented place with staff that truly care for their patients.
The Groves Center is described as filthy and poorly maintained, with dirty restrooms and a strong odor. It is portrayed as severely understaffed, with nurses and aides unable to attend to residents promptly. Medication errors and delays are reported, with prescriptions not being given on time or at all. Food is described as unpalatable or inedible, sometimes served inappropriately. Residents are left dirty, unbathed, or in soiled diapers for hours and not cleaned. Safety concerns are raised, including empty oxygen tanks, life-support equipment connected to a cheap extension cord, and residents not being watered. Staff behavior is criticized as rude, disrespectful, or abusive; some caregivers are described as not caring or distracted by phones. Billing and insurance practices are challenged, including benefits being maxed out or disenrolled without notice. Instances of pests and unsanitary conditions are noted, such as roaches and pervasive odors. Several reviewers state the place should be shut down or strongly caution others not to bring family there.Groves Center in Lake Wales, FL is best suited for families seeking a highly relational, caregiver-driven rehab and post-acute environment where staff often go the extra mile on a day-to-day basis. This community tends to shine for residents who benefit from strong therapy programs, a family-like atmosphere, and attentive front-line care from CNAs, nurses, and admissions staff who are genuinely invested in the resident's well-being. It works well for families who prioritize visible warmth, regular updates, and a sense of belonging during a stressful transition back home or into a more supported living arrangement. Those who place a premium on a spotless facility with zero risk of staffing gaps, perfectly consistent medication administration, and flawless hygiene across all shifts may want to look elsewhere.
Alternatives deserve consideration for families who cannot tolerate uneven experiences. Some reviews describe serious lapses in care, chronic under-staffing, missed medications, and hygiene or safety concerns that recur across shifts and departments. If reliability and airtight clinical governance are non-negotiables, or if a non-negotiable standard of cleanliness and prompt response to emergencies is required, it may be prudent to compare other facilities with stronger, more consistent quality-control histories before deciding.
On the positive side, Groves Center earns its strengths through people. Families repeatedly highlight compassionate admissions staff, attentive nursing teams, and a leadership cadre - often led by a director - that responds to concerns with visible effort. The therapy teams are praised for progress and the activities calendar is described as engaging, which helps residents stay connected and motivated. Cleanliness and a welcoming atmosphere recur in many visits, with several reviewers noting that the floors, common areas, and patient rooms feel well cared-for and inviting. When care teams are in rhythm, families report genuine, family-like interactions that ease the difficult journey of transition and recovery.
Those strengths, however, frequently collide with strong cautions raised by other families. The most troubling reports center on understaffing leading to delays in care, missed or late medications, and periods when residents wait for assistance. Numerous accounts describe unsanitary conditions, bad odors, and equipment or supply issues, sometimes across multiple departments. Food quality and consistency are mentioned as a problem in some reviews, and there are pointed accusations of inconsistent communication about insurance, discharge planning, and even patient safety practices. Taken together, these concerns paint a picture of a facility where positive outcomes hinge on the specific shift, the particular staff on duty, and the level of administrative oversight present at any given time.
The key question becomes whether the pros offset the cons for a given family. When the admissions team, front-desk warmth, and therapy-driven improvements are present, Groves Center can deliver meaningful progress and a comforting environment for loved ones in rehab or post-hospital care. Yet the risk of inconsistent staffing and sporadic lapses in safety and basic daily care cannot be dismissed. Families who can tolerate variability and who plan proactive, frequent on-site or near-weekly check-ins - asking detailed questions about medications, hygiene practices, and staffing schedules - will likely find Groves Center a worthy match. Those who cannot tolerate potential lapses should reserve ample time for a rigorous on-site evaluation and likely compare alternatives before committing.
For families moving through the decision process, the actionable path is clear: tour multiple times, speak with residents and families current on-site, and press hard for concrete answers about medication administration, nurse-to-patient ratios, housekeeping routines, and the administrator's response protocols when issues arise. Focus on the DON and admissions director as barometers of daily governance and problem-solving approaches. If the facility demonstrates sustained cleanliness, timely nursing responses, and a consistent, compassionate culture across shifts, Groves Center can be a strong home for rehabilitation and ongoing care; if not, it is prudent to pursue other options with demonstrably steadier operations and safer, more predictable day-to-day care.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Groves Center in Lake Wales, FL is an assisted living community that offers a wide range of amenities and care services to support the wellbeing and comfort of its residents. The community boasts a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV for their entertainment needs. For transportation, there is a convenient community-operated transportation service that can assist with commuting to various destinations.
The center also features a well-equipped computer center for residents to stay connected and engage with technology. The dining room offers restaurant-style dining experiences with delicious meals prepared and served by the staff. Additionally, there is a fitness room which allows residents to stay active and maintain their physical health.
Residents can enjoy various recreational activities within the community such as gaming in the gaming room, relaxing in the garden, or reading in the small library. They also have access to outdoor spaces where they can socialize or simply enjoy some fresh air. The wellness center provides additional support for residents' health needs.
Each resident's privacy is respected with fully furnished apartments that include private bathrooms and kitchenettes. Housekeeping services ensure that their living environment remains clean and tidy.
Care services offered at Groves Center include 24-hour call system and supervision for round-the-clock assistance if needed. Staff members provide help with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions including diabetes diets are accommodated during meal preparation and service.
In terms of nearby facilities, residents benefit from having six pharmacies, 13 physicians, 10 restaurants, one place of worship, and one hospital nearby for easy access to healthcare services and daily necessities.
The Groves Center strives to create a comfortable and engaging environment for its assisted living residents by offering comprehensive care services along with amenities designed to enhance their overall quality of life.
This part of Lake Wales, Florida, offers convenient access to essential amenities such as pharmacies, physicians' offices, and a hospital, all within a short distance. The area also features a variety of dining options ranging from fast food to family restaurants. Places of worship are easily accessible for spiritual needs, with the Holy Spirit Catholic Church located nearby. For entertainment, there is a movie theater just a short drive away. Overall, this neighborhood provides a mix of services and conveniences that may appeal to seniors looking for a well-connected and lively community.
Groves Center is located at 512 South 11Th Street, Lake Wales, FL 33853 in Polk County, Florida
Groves Center on seniors.fyi includes 10 photos including images showing parking, landscaping, bedroom, outdoor, trees, outdoors, nature, doors, and more.
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