Overall Review of Key West Health And Rehabilitation Center
common8 reviews mention this
Cleanliness shows up in reviews
Residents and visitors repeatedly describe the facility as clean.
Several reviews highlight cleanliness, including rooms and the overall environment. A few also mention that residents appear comfortable and clean. One visitor reports issues with dirty floors and an unpleasant smell, but many others describe the building as clean and well kept. Overall, cleanliness is a frequent point of agreement across reviews.
common19 reviews mention this
Caring nursing and therapists
Staff care is consistently described as attentive, kind, and supportive.
Many reviewers say the nursing team and other caregivers show concern for residents and respond with compassion. Several family members describe staff taking care of daily needs and resolving issues in a timely, professional way. Therapists also come up positively, including praise for physical therapy help and therapy that supports recovery. A few reviews are less favorable about urgency and staffing, but the dominant theme across reviews is caring, hands-on support.
common3 reviews mention this
Home-style dining, not hospital food
Dining stands out as more home-like than institutional.
Multiple reviews comment on the quality of food, with one person specifically saying it did not feel like “hospital food.” Others simply describe the food as good. This lines up with the community offering restaurant-style dining and meal preparation as part of resident life. While dining gets less attention than care and cleanliness, the mentions that do appear are consistently positive.
differentiator3 reviews mention this
Around-the-clock supervision support
Residents’ daily support includes systems for prompt care needs.
Reviews describe care needs being handled with professionalism and issues getting rectified quickly. At the same time, one negative review claims staff did not respond when a resident needed help. The community provides medication management and assistance with daily living, and it also lists 24-hour call support and 24-hour supervision for residents. Taken together, reviews point to strong emphasis on ongoing support, with some concerns about responsiveness.
caveat3 reviews mention this
Short staffing and aging facility
Some reviews point to staffing strain and building updates needed.
A recurring concern in a few reviews is staffing levels, including calls for more CNA support and descriptions of being overworked or short-staffed. One visitor also raises concerns about the building looking outdated, with notes about needing remodeling and older furnishings. Despite these issues, other reviews balance it out by describing staff still working hard and trying to meet residents’ needs. The overall picture is mixed when it comes to staffing capacity and facility condition.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Key West International (2 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Chico's Cantina (0.6 miles)
Roostica Wood-Fire Pizzeria (0.7 miles)
Tavern N Town (0.8 miles)
McDonald's (1 miles)
Hogfish Bar & Grill (1.2 miles)
IHOP (1.3 miles)
Wendy's (1.4 miles)
Hospitals
Naval Branch Health Clinic Key West (0.9 miles)
Physicians
Key West Va Outpatient Clinic (1 miles)
Rural Health Network (1 miles)
Keys Eye Care (1 miles)
Lower Keys Urology (1 miles)
Key West Orthopedics (1.2 miles)
Coll Tammy Keys Medical Group Family Medicine (1.2 miles)
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