2826 Cleveland Avenue, Fort Myers, FL 33901
For more information about senior living options: (844) 490-3973
The staff at Heritage was nice and provided companionship for the residents. They ensured that residents received their medications on time and had regular meals. Heritage was described as nice and clean, with no unpleasant odors.
The facility has lost multiple key leadership positions in a short period, indicating instability. The place failed the State Inspection, reflecting poor compliance and care standards. A resident acquired scabies during their stay, and the facility provided misleading information about the situation. There is a significant pest problem, specifically a roach infestation, which raises concerns about cleanliness. Staff responsiveness is slow, resulting in inadequate care for residents. There were incidents of dishonesty regarding medication administration, leading to serious health consequences for a resident.The reviews reflect a starkly contrasting picture of care facilities, highlighting both deeply troubling issues at one establishment and a positive experience at another. The first facility appears to be in disarray, with the recent departure of key leadership personnel such as the Executive Director, Director of Nursing, and Director of Physical Therapy within a short time frame. This ongoing exodus raises significant concerns about the stability and quality of care provided to residents. Furthermore, failing the State Inspection is a serious red flag that further undermines the trustworthiness of this facility. The repetitive negative sentiments expressed by multiple reviewers indicate dissatisfaction and concern for resident welfare.
One reviewer shared a harrowing experience involving their mother who was admitted last summer and subsequently developed scabies. The issue was met with dishonesty from the staff, who were repeatedly untruthful about her condition. Such negligence not only demonstrates a lack of proper patient care but also highlights poor communication practices within the facility. The consequences were severe; this individual’s mother has been placed in quarantine due to ongoing treatment for scabies at her new, more reputable facility. This particular incident underscores how crucial it is for healthcare facilities to maintain transparency and prioritize health protocols.
Additionally, reports of an alarming roach problem paint an even more unsettling image of unsanitary conditions within the nursing home. A lack of cleanliness can severely impact both physical health and emotional well-being among residents. Furthermore, delays in staff responses to resident needs suggest that they are either overworked or understaffed—both concerning scenarios that can affect patient safety and satisfaction significantly. One reviewer recounts an instance where staff instructed them to move away so they wouldn’t overhear inappropriate conversations—which hints at a toxic work environment that could deteriorate patient trust in caregivers.
Even more disturbingly, there are allegations regarding medication mishandling; specific instances showing how misinformation regarding medication led to hospitalization raise significant alarms about prescription management practices within this facility. Medication accuracy is paramount in healthcare settings; therefore, any discrepancies can have dire consequences for vulnerable populations like those residing in nursing homes.
In stark contrast lies Heritage, another facility showcased through positive reviews from family members who emphasize its strong attributes such as cleanliness, attentive staff, and an environment conducive to companionship. One reviewer appreciates how Heritage meets their father’s basic needs by providing regular meals, timely medication administration, and companionship—the fundamental aspects essential for enhancing quality of life for residents.
Moreover, Heritage seems successful in fostering a warm atmosphere with friendly staff members who contribute positively to daily experiences—elements critical not just for meeting physical health needs but also supporting mental well-being through social interaction. This dual approach is crucial in elderly care facilities where cultivating relationships often plays a pivotal role in improving residents' general happiness and overall satisfaction with their living arrangements.
The juxtaposition between these two facilities serves as a powerful reminder of how vital thorough research is when choosing a care provider for loved ones struggling with age-related difficulties or health issues. People seeking long-term care should weigh not just inspections but previous testimonials that provide insight into both current conditions and historical performance before making such significant decisions about their loved ones' health and comfort.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHeritage Park Rehabilitation And Healthcare in Fort Myers, FL is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of its residents. The community is designed to provide a comfortable and fulfilling lifestyle for seniors while ensuring their safety and well-being.
Residents at Heritage Park can enjoy the convenience of having an on-site beauty salon, where they can receive professional hair and beauty treatments. They also have access to cable or satellite TV in their private rooms, allowing them to stay entertained and connected with the world. Community-operated transportation is available for group outings and organized activities.
For those who wish to stay connected digitally, there is a computer center equipped with Wi-Fi/high-speed internet. The community also offers a fully furnished dining room where residents can enjoy delicious meals prepared by skilled chefs in a restaurant-style setting. Special dietary restrictions are accommodated for individual needs.
Various recreational spaces are available within the community, including a fitness room, gaming room, small library, and outdoor gardens. These spaces provide opportunities for physical fitness, mental stimulation, socialization, and relaxation.
Heritage Park takes care of housekeeping services, ensuring that residents' living areas remain clean and tidy at all times. Move-in coordination assistance is provided to make the transition into the community as smooth as possible.
Care services offered at Heritage Park include 24-hour call system for emergency assistance and supervision. Trained staff members are available around-the-clock to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is handled by professionals to ensure proper dosage and timely administration. Additionally, residents can benefit from the mental wellness program designed to support their emotional well-being.
Nearby amenities include five cafes where residents can enjoy local cuisine or grab a cup of coffee with friends. Two parks offer opportunities for leisurely walks or picnics amidst nature. Twelve pharmacies provide convenient access to medications as needed. With 37 physicians and 33 restaurants in close proximity, residents have easy access to medical care and dining options. Transportation arrangements can be made for non-medical purposes, such as shopping or visiting local attractions.
To enhance the quality of life, Heritage Park offers a range of activities including concierge services to assist residents in planning their day-to-day activities. Fitness programs are available to promote physical health and well-being, while planned day trips provide opportunities for exploration and adventure. Resident-run activities allow individuals to share their hobbies and interests with others in the community. All these activities are scheduled daily to ensure there is always something engaging happening at Heritage Park.
With its close proximity to amenities such as places of worship, theaters, hospitals, and pharmacies, Heritage Park Rehabilitation And Healthcare provides a convenient and comfortable living experience for seniors who value independence, security, and an active social life.
Heritage Park Rehabilitation And Healthcare is located at 2826 Cleveland Avenue, Fort Myers, FL 33901 in Lee County, Florida
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