Mercy Manor North Nursing Home in Fort Lauderdale, FL

Pros

• The staff are helpful, friendly, and caring, including therapy and front desk personnel.
• The lobby is wonderfully comfortable for visiting with family and friends.
• The staff are nice, understanding, and caring, with open, honest communication.
• Manor Oaks has an amazing, compassionate staff whose care stands out.
• The rehabilitation and therapy teams help residents regain independence.
• The facility follows COVID protocols, and the nursing, physical therapy, and occupational therapy teams provide compassionate care.
• The meals were delicious and the facility is clean and well-maintained.
• The activities director Julie engages residents warmly and keeps them connected.

Cons

• The reviews describe the facility as disgusting, with urine odor, awful food, and staff who were worse.
• Night and weekend shifts were said to neglect basic duties and care.
• Discharge planning was not discussed, leaving patients without proper equipment at home.
• Management was described as absent or unresponsive, with poor communication.
• The building was criticized for mold, dirty floors, and overall cleanliness issues.
• There were reports of bed sores, infections, and general neglect due to inadequate observation and care.
• Staff were described as ambivalent, dismissive, incompetent, or even abusive.
• There were claims of theft of residents’ belongings and lack of accountability.
• Many reviewers urged avoiding Manor Oaks, calling it the worst place for a loved one.

Review

This community in Fort Lauderdale is best suited for families prioritizing a strong rehabilitation track and a warm, people-first staff dynamic. When recovery is the aim, post-surgery, stroke, or injury, the therapy team is frequently cited as a standout, with therapists and CNAs who engage residents, tailor routines, and keep care personal. The environment can feel like a small, homey setting, with a lobby that invites visitors and front-desk staff who are often praised for responsiveness. For families seeking transparent, frequent updates during rehab and a setting that emphasizes daily contact with therapists, Mercy Manor North has clear appeal. The downside is that the building shows wear and some processes fall short of expectations, so plans should be tempered with practical milestones and oversight.

Those who require consistently pristine cleanliness, ironclad safety oversight, and rapid problem escalation at any hour may want to look elsewhere. Reviews describe dramatic variability in weekend and night shift care, with some families reporting neglect on non-day shifts and discharge planning gaps that left loved ones unprepared. Odors, an aging facility, and inconsistent attention to wounds or meals surface in multiple accounts, along with perceived indifference from administration in some situations. Families with high medical complexity or who demand uncompromising accountability and streamlined care transitions should compare other Fort Lauderdale options with stronger reputations for safety, advocacy, and clear, repeatable processes.

On the plus side, the rehab program and nursing staff attract many favorable notes: attentive therapists, dedicated CNAs, and a facility that is clean and navigable. Several reviewers describe straightforward admissions, approachable administrative staff, and activity programming that keeps residents engaged. Those elements tilt the experience toward real progress in therapy and daily comfort. Yet the most troubling counterweight remains: inconsistent care across shifts and gaps in discharge planning, communication, and responsiveness. When these gaps appear, the gains from rehab and a friendly atmosphere can be undermined by safety concerns and caregiver frustration.

Concrete experiences illustrate the tension. Some families point to standout therapy teams and compassionate aides who helped patients regain function and confidence, along with a lobby and common areas that foster family connection. Others recount pervasive problems, persistent smells, alleged neglect, bedsores, disorganized management, and even mismanaged discharges or theft, that erode trust and raise questions about long-term safety. The spectrum is wide enough that families must treat individual anecdotes as indicators of both potential strength and risk, not as a guaranteed outcome.

Before deciding, demand clarity on staffing coverage 24/7, especially weekends and nights. Insist on a written care plan, daily nursing rounds, and a formal discharge protocol with equipment and transportation arranged. Request to observe a weekend shift and speak with therapists about typical rehab intensity and goals. Review recent inspection or complaint histories and ask what corrective actions have been implemented. Assess cleanliness, odor control, and dining quality firsthand, and discuss activity options with the activities director. Compare Mercy Manor North with nearby facilities that offer similar rehabilitation strengths but a stronger track record for safety, communication, and accountability.

In sum, Mercy Manor North presents a mixed proposition: genuine rehabilitation potential and several staff members who demonstrate real dedication, tempered by serious concerns about consistency, safety, and communication. It is a viable choice for families who prize therapy quality, a homey, person-centered environment, and are prepared to implement rigorous oversight and clear care plans. For seniors with higher medical needs or for families seeking flawless transparency and sustained safety, alternatives should be pursued. A disciplined evaluation, site visits, candid discussions with staff, and corroboration from current residents and families, will reveal whether this facility can deliver dependable, compassionate care over the long haul.

Located in Fort Lauderdale, Florida, this area offers a variety of amenities that cater to senior living. Close proximity to Coral Ridge Presbyterian Church provides easy access to worship services, while multiple pharmacies such as CVS and Walgreens ensure convenient access to medications and healthcare needs. The abundance of dining options including La Bamba III and Peter Pan Diner offer diverse culinary experiences. For medical care, Eye Centers Of South Florida and Midland Medical Center are within reach. The AMC DINE-IN Coral Ridge 1 theater provides entertainment options, while transportation options like Cypress Creek Station and Brightline offer convenient travel choices. Nearby parks like George English Park and Hugh Taylor Birch State Park provide opportunities for outdoor recreation. Overall, this part of Fort Lauderdale offers a balanced mix of convenience, healthcare, entertainment, and natural surroundings that would be ideal for senior living.

Places of Worship

• Coral Ridge Presbyterian Church (0.3 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1.1 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Winn-Dixie (1.5 miles)
• Walgreens (1.5 miles)
• Walgreens (1.9 miles)

Restaurants

• La Bamba III (0.9 miles)
• McDonald's (1.1 miles)
• McDonald's (1.4 miles)
• Shooters Waterfront (1.9 miles)
• Peter Pan Diner (2 miles)
• Chick-Fil-A (2.1 miles)
• Scandals Saloon (2.3 miles)

Physicians

• Eye Centers Of South Florida (1.1 miles)
• Midland Medical Center (1.9 miles)
• Care Resource (3 miles)
• Rand Eye Institute (5.8 miles)
• Pom MRI and Imaging Center (7 miles)
• Florida Endovascular A (7.9 miles)

Theaters

• AMC DINE-IN Coral Ridge 1 (1.5 miles)

Transportation

• Cypress Creek Station (2.3 miles)
• Brightline (5.1 miles)
• Terminal 1 (8.4 miles)
• Car Rental Center (8.4 miles)
• Delta Air Lines Ticket Counter (8.4 miles)
• Fort Lauderdale Airport- Arrivals Pickup (8.4 miles)
• TSA Security Checkpoint (8.5 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (2.6 miles)
• Starbucks (4.4 miles)

Parks

• George English Park (3.6 miles)
• Royal Palm Park (3.6 miles)
• Hugh Taylor Birch State Park (3.7 miles)
• Holiday Park (4.3 miles)
• Fort Lauderdale Beach Park (5.2 miles)
• Central Broward Regional Park (6.3 miles)
• Firefighters Park (8 miles)