Manorcare Health Services - Delray Beach

Pros

• The staff at ManorCare Delray were knowledgeable and had a good understanding of the patient's condition.
• The PT, Chandly D., was highly skilled and helped the patient to walk again.
• The facility was clean and smelled good during visits.
• The staff at Manor Care treated the patient well and provided nutritious meals.
• The quality of care at Manorcare is excellent, with professional and sensitive staff who ensure the patient's needs are met.

Cons

• The rehab facility is the worst place on earth.
• The staff was awful and gave the patient the wrong food for their diet.
• They didn't change the patient enough, causing them to sit in waste.
• The staff did not respond to requests or ringing buzzers in a timely manner.
• The patient was in pain and never sent out for tests or proper medical attention.
• The patient ended up getting Covid-19 from the facility.
• The facility had to be forced to take the patient to the hospital where they needed emergency surgery and later passed away.
• The staff/nurses are extremely rude and nasty to patients, even yelling at them for basic needs like going to the bathroom.
• The nursing staff is poorly trained and ignores patients when they have questions or need assistance.
• It takes a long time to get a call light answered and the nurses/aides who do come are rude and speak in a foreign language.
• Discharge personnel are rude, never available, and have no time for patients.
• The food is very poor quality and rooms are kept dirty despite overall cleanliness of the building.
• Some of these statements may be subjective experiences of individuals rather than objective facts about the facility itself.

Review

ManorCare Delray, a rehab facility located in Delray Beach, has received mixed reviews from patients and their families. One reviewer had a particularly negative experience, describing the facility as the "worst place on earth." According to this individual, the staff was awful and failed to provide adequate care for their mother. The mother did not receive the appropriate food for her diet, experienced long wait times for assistance, and was neglected when she rang the buzzer or made requests. Unfortunately, these issues led to serious health complications, including contracting Covid-19 and requiring emergency surgery. Tragically, the reviewer's mother passed away three days after the surgeries.

In contrast to this reviewer's experience, another individual had a positive encounter with ManorCare Delray. They spoke highly of Chandly D., a physical therapist who showed exceptional skills in helping their 97-year-old blind and deaf mother regain her ability to walk. Chandly even suspected that their mother might have Parkinson's disease based on her gait abnormalities. Although it took some time for her to receive a formal diagnosis of Lewy Body Dementia, this individual appreciated Chandly's insight into their mother's condition.

However, not all reviews shared positive sentiments about ManorCare Delray. One family member expressed dissatisfaction with the staff's behavior towards patients, describing them as rude and nasty. Additionally, they felt that nurses were poorly trained and ignored patient inquiries at the nurse station. Getting assistance through call lights also proved to be frustratingly slow. Furthermore, the lady in charge of discharges appeared disinterested and aloof.

On a more positive note, another reviewer commended ManorCare Delray for its cleanliness and pleasant atmosphere during visits to friends residing there. The staff was reported as friendly and helpful, creating an overall positive experience for both residents and visitors alike.

Another review praised ManorCare Delray for its beautiful facility and cleanliness standards. This reviewer acknowledged that their husband was well cared for, gaining a few pounds since his admission. They expressed gratitude to the staff for their attentive care.

Lastly, one person mentioned that they had been to ManorCare Delray multiple times and always requested to return due to the excellent quality of care provided by the professional and compassionate staff. They also complimented the healthy and plentiful meals, state-of-the-art gym equipment, and overall well-being resulting from their stays.

Overall, ManorCare Delray has received mixed reviews from patients and their families. While some experienced inadequate care and negative interactions with staff, others praised the facility's cleanliness, friendly staff members, and high-quality care. As with any healthcare facility, selecting the right rehab center requires careful consideration of individual needs and preferences.

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (1.2 miles)
• Humana Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)

Physicians

• Diagnostic Centers Of America (0.9 miles)
• Cohen Medical Associates (0.9 miles)
• Personal Physician Care PA (1.6 miles)
• National Spine & Pain Centers - Delray Beach (1.9 miles)
• Dermatology of Boca (5.3 miles)
• Retina Group of Florida (5.5 miles)
• Boca General & Family Medicine (5.6 miles)

Restaurants

• Wendy's (1.2 miles)
• Poppies (1.5 miles)
• Hunan Gardens Chinese Restaurant (1.5 miles)
• Burger King (2 miles)
• Nino's Of Delray (2.4 miles)
• La Bamba Mexican Spanish (2.7 miles)
• Sicilian Oven (2.8 miles)

Cafes

• The Original Brooklyn Water Bagel Co. (2.3 miles)
• The Seed (3.4 miles)
• Starbucks (4 miles)
• Starbucks (4.9 miles)
• Starbucks (5.3 miles)
• Starbucks (6.8 miles)

Places of Worship

• Congregation B'nai Israel (3.1 miles)

Parks

• Boca Tierra Park (3.3 miles)
• Mizner Bark Dog Park (4.3 miles)
• Caloosa Park (5.5 miles)
• Spanish River Park (5.6 miles)

Theaters

• Cinemark Premier (4.6 miles)
• Regal Shadowood (5.7 miles)

Hospitals

• Christine E. Lynn Womens Health Center (5.9 miles)
• West Boca Medical Center (6.4 miles)