Villa Health & Rehabilitation Center

Pros

• The CNAs at the facility are outgoing, caring, and make sure that residents are well taken care of.
• Ms. Quay C is described as an outstanding, bright, and magnificent aide who goes above and beyond to ensure that patients are taken care of.
• The facility is clean and the staff are friendly, making it a positive experience for both residents and their families.
• The therapy department at the facility is excellent and the nursing staff is attentive and always willing to provide help when needed.
• The staff at the facility are friendly and helpful, offering a variety of activities for the residents to enjoy.
• The rooms at the facility are clean and well-maintained.
• The Home Health staff at the facility are wonderful in providing care to patients after they leave the facility.
• The nursing staff and CNAs at the facility were very nice to patients.
• The staff at the facility scrub and clean regularly, ensuring a hygienic environment for residents.
• There is a variety of activities offered for residents, such as bingo, swimming, and book readings.

Cons

• One CNA was rude, insulting, and unfit for taking care of ill people.
• Nurses walk past call lights and are rude to CNAs.
• The facility burned a resident with hot coffee and failed to treat a bed sore in time.
• The stay was a life-changing experience with poor shower frequency and subpar food.
• The nursing home has careless staff who heavily sedate patients and neglect their needs.
• Patients receive inadequate care, such as not receiving medication on time or being ignored when calling for assistance.
• Concerns about cleanliness and lack of proper care make it not recommendable.
• Some residents did not like the food provided.

Review

Villa Health & Rehabilitation Center has received mixed reviews from individuals who have had experiences at the facility. While most of the staff members are described as professional and attentive, there have been instances where certain employees have exhibited rude and insulting behavior towards residents. One visitor expresses their appreciation for the outgoing and caring nature of the CNAs, particularly highlighting a young lady named Quay who provided exceptional care and made their stay enjoyable.

It is mentioned that some nurses could benefit from additional support as they often overlook call lights and display rudeness towards the CNAs. However, one reviewer credits Ms. Quay C for ensuring their needs were met during their stay and praised her attentiveness and genuine concern. This highlights the importance of having compassionate aides like Ms. Quay C on staff.

Another family member of a former resident shares a positive experience, describing the facility as clean with friendly staff. They acknowledge that no place is perfect but would highly recommend Villa Health & Rehabilitation Center to anyone in need of rehabilitation services. The therapy department is commended for its excellence, while the nursing staff is described as attentive and always ready to provide assistance when needed.

On the other hand, one individual warns people to stay away from this facility due to unfortunate incidents experienced by their mother. Their loved one suffered burns from hot coffee and developed an untreated bed sore, which led to severe dehydration requiring hospitalization and eventually transferring her to hospice care.

Another former resident explains that their stay at Villa Health & Rehabilitation Center was life-changing but not necessarily for positive reasons. They mention only having three showers during their four-week stay and express dissatisfaction with the food provided, claiming it was not fit for consumption. The individual acknowledges that they relied on outside food brought by their husband or settled for cereal when he was unable to visit.

Despite these negative aspects, two CNAs named Joyce and Melissa are highlighted as bright spots in an otherwise challenging experience. Their compassion and care were greatly appreciated by this resident. However, issues with the facility's ability to order medical equipment in a timely manner before patients are discharged and difficulties with the provider they use were mentioned. On a positive note, the individual found the Home Health staff to be wonderful.

Furthermore, another reviewer shares a distressing account of their friend's mother receiving subpar nursing care during her stay at Villa Health & Rehabilitation Center. They express concern about heavy sedation, poor hygiene practices, and nurses neglecting call lights without responding.

Lastly, a visitor recounts their sister's experience after knee surgery at the facility. While Julie had a generally positive stay, finding it clean and friendly, she did not enjoy the food provided. Her room was initially shared but later moved to a single room to minimize infection risks.

In conclusion, Villa Health & Rehabilitation Center has received varying reviews from individuals who have interacted with the facility. While some praise certain staff members for their exceptional care and professionalism, others express dissatisfaction with aspects such as food quality and nursing practices. It is important for prospective residents or family members to thoroughly assess the facility based on these diverse experiences before making any decisions regarding rehabilitation services.

Physicians

• Deland Family Medicine (0.2 miles)
• Florida Kidney & Hypertension Specialist (1.6 miles)
• Happy Brain Neurofeedback (1.7 miles)
• Krishnan MD Ananth Pa (1.7 miles)
• Virginio Rodrig Uez (1.8 miles)
• Central Florida Eye Specialists P L (1.8 miles)
• Advanced Dermatology (2.7 miles)

Restaurants

• Mi Mexico Restaurant (0.3 miles)
• Captain D's (0.3 miles)
• Taco Bell (0.5 miles)
• Gator's Dockside of Deland (0.5 miles)
• Chick-Fil-A (1.2 miles)
• Jersey Mike's (1.2 miles)
• McDonald's (1.6 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• Walmart Fuel Station (0.7 miles)
• CVS Pharmacy (1.3 miles)
• Ritter's Towne Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Winn-Dixie (1.9 miles)
• Body Redesigning (2 miles)

Parks

• Earl Brown Park (1 miles)
• Lake Beresford Park (2 miles)
• Hontoon Island State Park (3.6 miles)
• Barkley Square Dog Park (3.7 miles)
• Blue Spring State Park (4.1 miles)
• Gateway Park (6.3 miles)

Cafes

• Starbucks (1.3 miles)
• Trilogy Coffee Roasting Co. (1.6 miles)
• Rhonda's Kitchen (5.9 miles)
• Starbucks (6.4 miles)

Hospitals

• AdventHealth DeLand (2.8 miles)
• Florida Hospital Deland (2.9 miles)
• AdventHealth Fish Memorial (6.3 miles)

Transportation

• Amtrak (2.9 miles)

Places of Worship

• Grace Chapel (3.3 miles)
• Bible Baptist Church (4.9 miles)