991 East New York Avenue, Deland, FL 32724
For more information about senior living options: (844) 490-3973
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A sweeping set of impressions about Blue Lake Post Acute reveals a facility that many visitors speak of with warmth and appreciation, while a number of others raise serious concerns about safety, dignity, and basic care. The majority of the positive notes center on the atmosphere and the people who work there. Several reviewers talk about a consistently pleasant, clean, and smell-free environment that feels welcoming rather than institutional. One sister's stay, in particular, stands out for the way the staff and the kitchen made a difference: she arrived malnourished, yet the meals were frequent, appetizing, and well received, and the caregiver team helped her regain strength. In several accounts, the food stands out as the best experienced in a nursing home or hospital setting, with one caregiver even suggesting the cook deserves a raise and praise for her attentiveness to residents' needs.
Beyond the kitchen, caregivers and therapy teams are frequently highlighted for their care and compassion. Reviews describe an atmosphere where staff feel approachable, patient, and genuinely invested in residents' well-being. The rehabilitation team earns repeated credit for helping people regain mobility and independence, with some patients expressing gratitude for the progress they made during their stay. In particular, individual staff members are singled out for meaningful impact: a CNA named Lilly is remembered as "the best," and administrators such as Alyssa and Sara are praised for going beyond the call of duty, answering questions, and ensuring that residents and families felt seen and supported. Dietary staff are acknowledged for providing good meals and being available when extra snacks or servings are desired, contributing to a sense that the facility is more than just a building but a place where people are cared for with attention to daily needs.
A number of reviews convey transformative personal experiences: one reviewer describes leaving the facility "a new man," with the admission team, therapy staff, and nurses contributing to a positive turn in health and well-being. Others share sentiments of gratitude for feeling "like family" and recognizing that staff members were consistently reliable and responsive. Several customers express that the care and rehabilitation services enabled them to regain mobility and confidence, and they repeatedly commend the orderly, clean environment. There is even a rendition of near-total satisfaction in which a reviewer asserts they would recommend Blue Lake to anyone in need of care, noting a long list of people - administrators, nurses, CNAs, therapists, and dietary staff - who collectively contributed to a favorable experience.
However, the collection would be incomplete without acknowledging the more troubling reports. A handful of reviewers recount troubling incidents that raise concerns about safety, accountability, and the treatment of loved ones. One review details a disturbing episode in which a family's belongings - clothes, hair products, and other items - went missing, with the family reporting damp or hot conditions and documenting their concerns as they prepared to pursue legal action. The same review contrasts sharply with the more positive experiences, underscoring that what works well for some residents may be distressing and unacceptable for others. A separate, ferociously critical account accuses the facility of severe mismanagement: a patient allegedly never left their bed for days, was drugged, and experienced neglect that led to bed sores and failing room conditions. The reviewer paints a stark picture of staff behavior and living conditions, invoking strong language to describe the facility as dangerous and not suitable for keeping loved ones safe.
There are also specific, corroborated concerns about medical and daily-care practices. Some reviewers describe inconsistent or delayed medication administration, including delays of up to two hours and insulin practices that seem ill-timed for diabetics, raising alarms about hypoglycemia and overall diabetic management. One reviewer notes that when the patient asked for help with basic needs such as showering, the response did not meet expectations, and a sense of being dismissed or discouraged from asking questions persists in their description. The critique acknowledges that while some staff members are kind and competent, at least one nurse in particular did not meet expectations, leaving a sense of uneven quality in care and communication across shifts. And while several reviewers mention that housekeeping and some staff perform well, the negative experiences remind readers that communication gaps and responsiveness can create real, life-impacting stress for families and residents.
Despite the dark notes, the reviews also reveal a facility with pockets of excellence where many people leave with gratitude and a sense of improvement. The positive experiences often emphasize the facility's efforts to be responsive, the dedication of the rehabilitation and nursing teams, and the overall environment that feels supportive and hopeful. A consistent thread across many accounts is a belief that the right people - the compassionate nurses, attentive CNAs, dedicated therapists, and thoughtful administrators - make a meaningful difference. When those individuals are present and proactive, patients report feeling cared for, supported, and motivated to participate in their rehabilitation and daily routines.
Taken together, the picture of Blue Lake Post Acute is nuanced. For some residents and their families, the facility represents a place of genuine care, skilled rehabilitation, and nourishing meals delivered with warmth by staff who treat patients with respect. For others, it represents a concern-filled environment where safety, communication, and consistency of care must be addressed urgently. The common denominator is the need for ongoing attention to staff training, patient safety protocols, and reliable communication with families. With those improvements and continued commitment from both administration and frontline workers, Blue Lake Post Acute has the potential to unify these experiences into a consistently positive standard of care that meets both the clinical and emotional needs of residents and their loved ones.
University East Rehabilitation Center in Deland, FL is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy convenient access to various amenities such as a beauty salon, fully furnished accommodations, gaming room, small library, and a fitness room for staying active. Complete with Wi-Fi/high-speed internet connectivity, residents can easily stay connected to their loved ones while enjoying the comfortable surroundings.
Care services provided include 24-hour call system and supervision, assistance with activities of daily living like bathing and dressing, transfers, medication management, and special dietary restrictions for diabetes. The mental wellness program ensures that residents' emotional well-being is effectively supported.
Dining at University East Rehabilitation Center is tailored to accommodate specific dietary needs. Residents can savor delicious meals prepared by skilled chefs in a restaurant-style dining setting.
Engaging activities are encouraged through planned day trips, scheduled daily activities, fitness programs, and resident-run activities. Residents also have access to concierge services for any assistance they may require.
The community is conveniently located near two cafes, three parks, 12 pharmacies, 29 physicians' offices, 21 restaurants as well as places of worship. Transportation arrangements are available both for non-medical purposes as well as for doctors' appointments.
At University East Rehabilitation Center in Deland, FL residents can experience a fulfilling lifestyle in a supportive environment that prioritizes their physical and emotional well-being.
University East Rehabilitation Center is located at 991 East New York Avenue, Deland, FL 32724 in Volusia County, Florida
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