University East Rehabilitation Center

991 East New York Avenue, Deland, FL 32724

For more information about senior living options: (844) 490-3973

3.6 from 57 reviews
5 stars
31
4 stars
5
3 stars
2
2 stars
4
1 stars
15

Skilled Nursing Facility

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    Overall Review of University East Rehabilitation Center

    Pros

    • pro The food is among the best the reviewer has had in a nursing home or hospital, and the cook cares deeply.
    • pro The staff are described as wonderful and as taking great care of residents.
    • pro The facility is praised for cleanliness and for timely, varied food service.
    • pro The rehab team is praised for helping residents regain mobility and leave feeling improved.
    • pro CNA Lilly is praised as the best CNA, with care that touched the resident's life.
    • pro Nurses and staff are described as very good and helpful, contributing to a pleasant stay.
    • pro The administration team is acknowledged for going above and beyond and answering questions.
    • pro The admission and dietary teams are thanked for kindness, care, and providing good meals.
    • pro The facility is highly recommended by residents and visitors.
    • pro Care across staff is described as wonderful and consistent, with high-quality attention.

    Cons

    • pro The reviewer called the place a "hellhole disguised as a rehab center" and said it should be shut down.
    • pro Personal items (clothes, hair products) went missing, and the environment was described as hot and humid.
    • pro It was claimed that a patient was drugged up beyond belief with multiple medications and questionable staff behavior.
    • pro The facility was described as having poor conditions (no air conditioning, subpar floors) and bed sores that could have been prevented.
    • pro Nursing care was criticized as negligent or unprofessional, with late medications and inadequate diabetic management.
    • pro The staff were said to be unresponsive or unhelpful, and family communication was poor.
    • pro Another reviewer stated evening staff were never around and the back area was full of trash.

    Review

    A sweeping set of impressions about Blue Lake Post Acute reveals a facility that many visitors speak of with warmth and appreciation, while a number of others raise serious concerns about safety, dignity, and basic care. The majority of the positive notes center on the atmosphere and the people who work there. Several reviewers talk about a consistently pleasant, clean, and smell-free environment that feels welcoming rather than institutional. One sister's stay, in particular, stands out for the way the staff and the kitchen made a difference: she arrived malnourished, yet the meals were frequent, appetizing, and well received, and the caregiver team helped her regain strength. In several accounts, the food stands out as the best experienced in a nursing home or hospital setting, with one caregiver even suggesting the cook deserves a raise and praise for her attentiveness to residents' needs.

    Beyond the kitchen, caregivers and therapy teams are frequently highlighted for their care and compassion. Reviews describe an atmosphere where staff feel approachable, patient, and genuinely invested in residents' well-being. The rehabilitation team earns repeated credit for helping people regain mobility and independence, with some patients expressing gratitude for the progress they made during their stay. In particular, individual staff members are singled out for meaningful impact: a CNA named Lilly is remembered as "the best," and administrators such as Alyssa and Sara are praised for going beyond the call of duty, answering questions, and ensuring that residents and families felt seen and supported. Dietary staff are acknowledged for providing good meals and being available when extra snacks or servings are desired, contributing to a sense that the facility is more than just a building but a place where people are cared for with attention to daily needs.

    A number of reviews convey transformative personal experiences: one reviewer describes leaving the facility "a new man," with the admission team, therapy staff, and nurses contributing to a positive turn in health and well-being. Others share sentiments of gratitude for feeling "like family" and recognizing that staff members were consistently reliable and responsive. Several customers express that the care and rehabilitation services enabled them to regain mobility and confidence, and they repeatedly commend the orderly, clean environment. There is even a rendition of near-total satisfaction in which a reviewer asserts they would recommend Blue Lake to anyone in need of care, noting a long list of people - administrators, nurses, CNAs, therapists, and dietary staff - who collectively contributed to a favorable experience.

    However, the collection would be incomplete without acknowledging the more troubling reports. A handful of reviewers recount troubling incidents that raise concerns about safety, accountability, and the treatment of loved ones. One review details a disturbing episode in which a family's belongings - clothes, hair products, and other items - went missing, with the family reporting damp or hot conditions and documenting their concerns as they prepared to pursue legal action. The same review contrasts sharply with the more positive experiences, underscoring that what works well for some residents may be distressing and unacceptable for others. A separate, ferociously critical account accuses the facility of severe mismanagement: a patient allegedly never left their bed for days, was drugged, and experienced neglect that led to bed sores and failing room conditions. The reviewer paints a stark picture of staff behavior and living conditions, invoking strong language to describe the facility as dangerous and not suitable for keeping loved ones safe.

    There are also specific, corroborated concerns about medical and daily-care practices. Some reviewers describe inconsistent or delayed medication administration, including delays of up to two hours and insulin practices that seem ill-timed for diabetics, raising alarms about hypoglycemia and overall diabetic management. One reviewer notes that when the patient asked for help with basic needs such as showering, the response did not meet expectations, and a sense of being dismissed or discouraged from asking questions persists in their description. The critique acknowledges that while some staff members are kind and competent, at least one nurse in particular did not meet expectations, leaving a sense of uneven quality in care and communication across shifts. And while several reviewers mention that housekeeping and some staff perform well, the negative experiences remind readers that communication gaps and responsiveness can create real, life-impacting stress for families and residents.

    Despite the dark notes, the reviews also reveal a facility with pockets of excellence where many people leave with gratitude and a sense of improvement. The positive experiences often emphasize the facility's efforts to be responsive, the dedication of the rehabilitation and nursing teams, and the overall environment that feels supportive and hopeful. A consistent thread across many accounts is a belief that the right people - the compassionate nurses, attentive CNAs, dedicated therapists, and thoughtful administrators - make a meaningful difference. When those individuals are present and proactive, patients report feeling cared for, supported, and motivated to participate in their rehabilitation and daily routines.

    Taken together, the picture of Blue Lake Post Acute is nuanced. For some residents and their families, the facility represents a place of genuine care, skilled rehabilitation, and nourishing meals delivered with warmth by staff who treat patients with respect. For others, it represents a concern-filled environment where safety, communication, and consistency of care must be addressed urgently. The common denominator is the need for ongoing attention to staff training, patient safety protocols, and reliable communication with families. With those improvements and continued commitment from both administration and frontline workers, Blue Lake Post Acute has the potential to unify these experiences into a consistently positive standard of care that meets both the clinical and emotional needs of residents and their loved ones.

    Features

    Housing

    • 56 resident community capacity 56 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Daytona Beach International (17 miles away) Daytona Beach International (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    University East Rehabilitation Center in Deland, FL is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    Residents can enjoy convenient access to various amenities such as a beauty salon, fully furnished accommodations, gaming room, small library, and a fitness room for staying active. Complete with Wi-Fi/high-speed internet connectivity, residents can easily stay connected to their loved ones while enjoying the comfortable surroundings.

    Care services provided include 24-hour call system and supervision, assistance with activities of daily living like bathing and dressing, transfers, medication management, and special dietary restrictions for diabetes. The mental wellness program ensures that residents' emotional well-being is effectively supported.

    Dining at University East Rehabilitation Center is tailored to accommodate specific dietary needs. Residents can savor delicious meals prepared by skilled chefs in a restaurant-style dining setting.

    Engaging activities are encouraged through planned day trips, scheduled daily activities, fitness programs, and resident-run activities. Residents also have access to concierge services for any assistance they may require.

    The community is conveniently located near two cafes, three parks, 12 pharmacies, 29 physicians' offices, 21 restaurants as well as places of worship. Transportation arrangements are available both for non-medical purposes as well as for doctors' appointments.

    At University East Rehabilitation Center in Deland, FL residents can experience a fulfilling lifestyle in a supportive environment that prioritizes their physical and emotional well-being.

    Nearby Places of Interest

    Physicians

    • Central Florida Eye Specialists P L (0.9 miles)
    • Krishnan MD Ananth Pa (1 miles)
    • Florida Kidney & Hypertension Specialist (1 miles)
    • Happy Brain Neurofeedback (1.2 miles)
    • Advanced Dermatology (1.5 miles)
    • SAAFE Behavioral Services (1.7 miles)
    • Virginio Rodrig Uez (1.8 miles)

    Pharmacies

    • Walgreens (0.9 miles)
    • Ritter's Towne Pharmacy (1.1 miles)
    • Walmart Pharmacy (1.5 miles)
    • CVS Pharmacy (1.5 miles)
    • Walmart Fuel Station (1.6 miles)
    • Walgreens (2.1 miles)
    • Winn-Dixie (2.4 miles)

    Restaurants

    • McCabe's (0.9 miles)
    • Checkers (1.2 miles)
    • The Half Wall DeLand (1.2 miles)
    • Popeyes Louisiana Kitchen (1.6 miles)
    • Taco Bell (1.7 miles)
    • Denny's (1.9 miles)
    • Captain D's (1.9 miles)

    Cafes

    • Trilogy Coffee Roasting Co. (1.2 miles)
    • Starbucks (3.1 miles)
    • Rhonda's Kitchen (7.7 miles)

    Parks

    • Earl Brown Park (1.3 miles)
    • Barkley Square Dog Park (3.7 miles)
    • Lake Beresford Park (4.1 miles)
    • Hontoon Island State Park (5.7 miles)
    • Blue Spring State Park (6 miles)

    Places of Worship

    • Grace Chapel (1.7 miles)
    • Bible Baptist Church (4 miles)

    Hospitals

    • AdventHealth DeLand (2.2 miles)
    • Florida Hospital Deland (2.2 miles)
    • AdventHealth Fish Memorial (7.9 miles)

    Transportation

    • Amtrak (4.2 miles)

    Frequently Asked Questions

    Where is University East Rehabilitation Center?

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