Florida Lutheran Retirement

Pros

• The care plan specifically emphasized the importance of taking the parent/grandparent outside for fresh air.
• The facility took the parent/grandparent outside, even though it was when they were asleep.
• The reviewer personally witnessed the staff taking the parent/grandparent outside.
• The reviewer is actively looking for another place, indicating their commitment to finding a better environment for their loved one.
• The reviewer expressed frustration and disappointment with the current care provided.
• The reviewer acknowledged that taking breaks and getting fresh air can be important for nurses but felt upset by the lack of attention given to their loved one during these outings despite the care plan instructions.
• Despite complaints, the staff at the facility responded with eyes rolling, rude looks, and excuses instead of addressing concerns positively or proactively.

Cons

• The caregivers neglected to follow the care plan and ignored the patient.
• They treated the patient as if she was a plant rather than a person.
• The nurses used taking the patient outside as an excuse to take a break.
• When complaints were made, they responded with eyes rolling and rude looks.
• The caregivers showed no interest or concern for the patient's well-being.

Review

Inadequate Care: A Cautionary Tale for Seniors and Their Families

Caring for our elderly loved ones should be approached with the utmost diligence and caution. Recent reviews from concerned family members shed light on the distressing experiences faced by one mother in a care facility. These revelations serve as a stark reminder to always prioritize thorough research when considering long-term care options.

While every person's care plan should be tailored to their specific needs, it is disheartening to learn that the caregivers in this particular facility failed to adhere to even the simplest requests outlined in the care plan. The mother's explicit need for fresh air was consistently overlooked, leaving her neglected and deprived of an essential aspect of her daily routine.

The neglectful behavior exhibited by these caregivers is truly alarming. Reportedly, they would take the mother outside only while she was asleep, showing no regard for her well-being or emotional needs. It is deeply saddening that such callous treatment dehumanizes individuals who deserve respect and dignity in their later years.

The concern expressed by family members is both valid and understandable. From the vantage point of the parking lot, they helplessly witnessed their loved one being treated like an insignificant object rather than a human being deserving of proper care. This clear indifference towards their mother's plight understandably left them feeling frustrated and outraged.

Regrettably, it appears that bringing forth complaints has yielded little result but disdain from the caregivers at this facility. Instead of addressing the issue at hand, staff members dismissed concerns with eye rolls, rude looks, and flimsy excuses. Such dismissive behavior only further exacerbated the distress felt by family members who were seeking accountability and better care.

Given these unsettling accounts, it is evident that immediate action must be taken to ensure the safety and well-being of vulnerable seniors in this care facility. The family is diligently searching for an alternative living arrangement, one where their loved one will receive the level of compassion and attention they deserve. These experiences serve as a reminder to all families to remain vigilant when selecting a care facility, emphasizing the importance of thoroughly researching and visiting multiple options before making a decision.

In conclusion, the heart-wrenching reviews shared by concerned family members highlight the need for increased awareness and scrutiny when considering long-term care facilities. Neglectful treatment and dismissive attitudes towards elderly residents should never be tolerated. It is crucial that seniors receive compassionate care, adhering to individualized care plans, and fostering an environment that promotes dignity in their final stages of life.

This part of De Land, Florida offers a range of amenities and services that would be beneficial for senior living. There are several restaurants within close proximity, providing easy access to dining options. Additionally, there are multiple healthcare providers in the area, including physicians specializing in various fields and pharmacies for medication needs. For leisure activities, there are cafes nearby for socializing over a cup of coffee and parks where one can enjoy outdoor activities such as walking or picnicking. In terms of medical care, there are hospitals within a short driving distance for any emergencies or regular check-ups. The presence of Amtrak transportation also offers convenient travel options for seniors looking to explore beyond the immediate area. Overall, this neighborhood provides a well-rounded environment with essential services and recreational opportunities suitable for senior residents.

Restaurants

• McCabe's (0.7 miles)
• The Half Wall DeLand (1 miles)
• Checkers (1.1 miles)
• Popeyes Louisiana Kitchen (1.2 miles)
• Denny's (1.5 miles)
• Perkins Restaurant and Bakery (1.6 miles)
• Hibachi Buffet & Grill (1.7 miles)

Physicians

• Central Florida Eye Specialists P L (0.8 miles)
• Krishnan MD Ananth Pa (0.9 miles)
• Florida Kidney & Hypertension Specialist (1 miles)
• Happy Brain Neurofeedback (1.1 miles)
• Advanced Dermatology (1.1 miles)
• SAAFE Behavioral Services (1.3 miles)
• Virginio Rodrig Uez (1.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• Ritter's Towne Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.7 miles)
• Walmart Pharmacy (1.7 miles)
• Walmart Fuel Station (1.7 miles)
• Winn-Dixie (2.2 miles)

Cafes

• Trilogy Coffee Roasting Co. (1.1 miles)
• Starbucks (3.4 miles)
• Rhonda's Kitchen (8 miles)

Places of Worship

• Grace Chapel (1.3 miles)
• Bible Baptist Church (3.6 miles)

Parks

• Earl Brown Park (1.4 miles)
• Barkley Square Dog Park (3.4 miles)
• Lake Beresford Park (4.2 miles)
• Hontoon Island State Park (5.8 miles)
• Blue Spring State Park (6.3 miles)
• De Leon Springs State Park (8.3 miles)

Hospitals

• AdventHealth DeLand (1.9 miles)
• Florida Hospital Deland (1.9 miles)
• AdventHealth Fish Memorial (8.3 miles)

Transportation

• Amtrak (4.1 miles)