Coastal Health And Rehabilitation Center

Pros

• The therapy staff at Coastal Health and Rehabilitation Center is consistently described as amazing and highly effective in helping patients regain their strength and mobility.
• Many reviewers commend the nursing staff for being caring, attentive, and dedicated to the well-being of the residents.
• The facility is noted for its clean environment, with multiple visitors reporting a well-maintained premises during their visits.
• Residents are engaged in various activities, creating a positive atmosphere that enhances their experience while receiving care.
• Several reviews highlight the friendly and helpful demeanor of the staff, making families feel welcome and valued during their visits.
• Patients express gratitude for the heart and kindness shown to them by both therapists and caregivers throughout their stay at Coastal.

Cons

• The admin and staff at Coastal have been described as unprofessional and disinterested in the welfare of patients, leading to a horrible experience for families.
• Communication is severely lacking, with family members unable to reach staff by phone or receive timely callbacks regarding patient care.
• The facility has been reported as dirty and messy, contributing to a negative environment for residents.
• Patients have experienced neglect, including being left in wheelchairs for extended periods and not receiving proper care for bed sores.
• Some staff members display bad attitudes and lack compassion, which diminishes the quality of care provided to residents.
• There are concerns about inadequate staffing levels and organization within the facility, resulting in poor management and uninformed employees.
• Complaints about food quality and hygiene standards within the dining area indicate a lack of attention to resident needs.
• Multiple individuals have recounted experiences where medications were handled improperly, raising serious safety concerns for patients' health.
• Family members noted that some employees seem more focused on getting paid rather than providing adequate care or support to residents.

Review

The Coastal Health and Rehabilitation Center has garnered a wide array of reviews that illustrate the starkly contrasting experiences of its residents and their families. While some individuals have praised the facility for its rehabilitation services, compassionate staff, and overall positive environment, numerous others have expressed grave concerns about the quality of care provided. The dichotomy between these perspectives raises significant questions regarding consistency in care quality and operational management at the center.

Several reviews indicate that communication with staff is severely lacking. Family members often report difficulties reaching staff by phone, needing to leave multiple messages without receiving timely responses. Such negligence can be particularly concerning when dealing with vulnerable elderly patients who rely heavily on their families for advocacy and support. One family recounted an incident where they were told to "google it" when asking for basic information, highlighting a disconcerting lack of professionalism among some employees. In light of these experiences, many relatives have voiced their strong recommendations against placing loved ones in this facility.

Cleaning standards within Coastal Health have also come under criticism. Multiple reviewers described the environment as unclean and poorly maintained, noting issues such as dirty rooms and unpleasant odors permeating certain areas. In one instance, a reviewer mentioned flies in the dining room?an alarming detail that raises concerns about sanitation practices vital to resident health safety. Many family members find it unacceptable that such conditions exist in a facility meant to provide care for those who are already vulnerable due to age or illness.

The reviews also reflect deep dissatisfaction regarding the attentiveness of nursing staff toward residents? needs. Comments mentioning patients being left unattended for extended periods, such as sitting in wheelchairs without assistance or being neglected during crucial therapy sessions, indicate a serious breakdown in patient care procedures. Some reviewers reported incidents involving bed sores resulting from inadequate attention during long hours of inactivity?a situation no patient should ever have to face in a rehabilitative setting designed precisely for recovery and healing.

Conversely, there do exist several glowing testimonies praising the caring nature of therapists and some nurses at Coastal Health. Those who received rehabilitation services often reported positive interactions with physical therapy staff, noting their professionalism and dedication to helping patients achieve their recovery goals. This aspect emphasizes that while there are considerable flaws within certain facets of care delivery at Coastal Health, there remains a contingent of dedicated professionals committed to providing quality rehabilitation services.

In summary, while an excellent experience was reported by some residents who benefitted from attentive rehab therapy and engaged caregiving staff members?the overwhelming sentiment echoes frustrations over organizational shortcomings including poor communication protocols, unsatisfactory cleanliness standards, neglectful observed behaviors among caregivers, and inconsistent experiences depending upon shifts or staffing changes. The collective feedback serves both as a testament to areas needing urgent improvement while simultaneously shedding light on pockets of excellence that may exist amidst larger systemic challenges facing the facility as it strives toward providing safe and respectful care for its senior population.

Physicians

• John A Ortolani MD (0.1 miles)
• Vagovic R John, MD (0.1 miles)
• Hanger Prosthetics (0.2 miles)
• Diamond Michael A, MD (0.4 miles)
• Allergy Asthma Arthritis & Lung Center (0.4 miles)
• Suncoast Skin Solutions (0.4 miles)
• Dr Wong's Office (0.5 miles)

Hospitals

• Halifax Health - Fountain Building (1 miles)
• Florida Hospital-East Central (1.1 miles)
• Halifax Hospital (1.1 miles)
• Halifax Health Medical Center (1.1 miles)
• Feasel Jeff Halifax Medical Center Port Orange (1.2 miles)
• Halifax Hospital Fountain Building (1.3 miles)
• Twin Lakes Medical Center (1.6 miles)

Restaurants

• Checkers (1.1 miles)
• Hibachi Grill & Supreme Buffett (1.2 miles)
• Cool Runnings Jamaican Restaurant (1.2 miles)
• Applebee's (1.3 miles)
• McDonald's (1.3 miles)
• Pollo Operations (1.3 miles)
• Wendy's (1.3 miles)

Cafes

• Starbucks (1.3 miles)
• Copperline Coffee (1.5 miles)
• Panera Bread (2.5 miles)

Theaters

• Cobb Daytona Luxury Theatres (1.4 miles)

Pharmacies

• Omnicare (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Winn-Dixie (1.7 miles)
• Walgreens (1.8 miles)
• Daytona Peoples Pharmacy (2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)

Transportation

• Sheltair (2 miles)
• Daytona Beach International Airport (DAB) (2 miles)

Places of Worship

• Basilica Of St Paul Catholic Church (2.3 miles)

Parks

• Ross Point Park (2.6 miles)
• Sunrise Park (2.9 miles)
• Peggy Schnelby Recreation Center * Tennis Courts (3.6 miles)