Cross City Nursing And Rehabilitation Center
Save583 North East 351 Highway, Cross City, FL 32628
For more information about senior living options: (844) 490-3973
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Cross City Nursing and Rehabilitation is a place that inspires a wide range of strong opinions, with many reviewers praising the people who work there and the care they provide, while a few raise concerns about staffing and daily operations. Across the board, the staff - administration, food service, nurses, certified nursing assistants, and the cleaning crew - are repeatedly described as friendly, willing to help, and dedicated to the residents. One reviewer expresses deep gratitude, saying they feel blessed to have the facility's support for their mother and noting that mom appears happy and healthy. The impression here is that, when it works well, the environment feels warm, welcoming, and attentive, with residents who are cared for with kindness and thoughtfulness.
A recurring positive thread centers on the rehabilitation and therapy teams. Several reviewers highlight a five-star physical therapy program, praising therapists for their encouragement, professionalism, and patient-focused care. For those recovering from injuries or surgery, the therapy staff is described as instrumental in helping patients regain mobility and confidence. In one heartening account, rehabilitation after severe back issues enabled a patient to become mobile enough to return home, with therapists and CCR staff showing genuine care and attentiveness to comfort and needs. Even when escape from pain and limitations isn't instantaneous, the message from these reviews is clear: the rehabilitation department is a standout feature of the facility and is often the most memorable part of a resident's stay.
Yet, alongside the praise, there are candid notes about areas needing improvement. Some reviewers point to certain nursing staff that they consider poor listeners or argumentative, and they call out a young, inexperienced nursing assistant who would benefit from additional training in patient care. There are concerns about how well some team members recognize a resident's abilities and medical conditions, such as whether a resident can walk, talk, or understand their own health issues. Because this is a relatively small, sixty-bed facility that is not always at full capacity, these comments carry extra weight; the expectation, according to these voices, is that care should be consistently superior across all shifts and roles. Several reviewers suggest that attempts to escalate concerns to the Director of Nursing have not yielded effective changes, leaving families frustrated about accountability and improvement.
Individual visitor experiences add texture to the overall picture. One reviewer, after visiting a friend, notes a troubling scene: hallways lined with patients in wheelchairs, many alone in rooms or in a large TV room with minimal staff interaction visible to onlookers. The observer describes residents knocking on windows and seeking an exit, and they urge others to read their review and consider contacting the facility for clarity and answers. This account underscores the importance of daily engagement and proactive communication in creating a sense of safety and activity for residents who may otherwise feel disconnected. It serves as a cautionary counterpoint to the overwhelmingly positive narratives and highlights the critical need for consistent, hands-on caregiving even when other aspects of care are strong.
On the brighter end of the spectrum, some reviewers lean into a more familial sentiment. They describe hearing rumors that the facility is a fantastic place to send loved ones, emphasizing the kindness and compassion that residents receive. In these voices, staff members are not merely employees; they feel like family to the residents, investing time and attention into activities, conversations, and companionship that go beyond basic duties. Such descriptions paint Cross City as a place where compassionate interaction and personal warmth create meaningful connections that extend beyond routine care, helping residents feel valued and understood in their daily lives.
Beyond the clinical and emotional dimensions, several accounts specifically commend the environment and operational aspects. One patient's family notes that the mom's stay has lasted about a year, and they praise the facility for being very clean and well-organized. The staff's willingness to assist residents and their families is repeatedly highlighted, with multiple reviews awarding five stars and suggesting that the rating could be higher if possible. Cleanliness, organization, and a culture of helpfulness are woven together as core strengths that contribute to a sense of order and dignity in daily life at Cross City.
In a related vein, multiple testimonies celebrate individual caregivers by name and by role. Descriptions of wonderful, caring staff members appear repeatedly - the kind of praise that suggests residents and families feel known and remembered by the people who care for them. One reviewer singles out a nurse named Michelle for patient, caring behavior, while another notes that all staff are consistently pleasant and helpful. Such remarks help illustrate a core strength: when the team operates with warmth and respect, residents experience a higher quality of daily life, even amid the challenges that can accompany aging and illness.
Taken together, the collection of reviews depicts Cross City Nursing and Rehabilitation as a facility of strong, dependable care in many moments, with a deeply caring staff, solid rehabilitation services, and a clean, organized environment. At the same time, there are credible concerns about certain staff interactions, training needs, and responsiveness to family feedback. The mixture of praise and critique points to a place that has built genuine strengths - especially in therapy and day-to-day kindness - while also grappling with how best to ensure consistent, attentive care across all shifts and roles. For families navigating a loved one's care, the message is clear: Cross City can be a wonderful home with committed people, yet it may benefit from ongoing attention to communication, training, and staffing to realize its full potential for every resident. If you're considering this facility, it may be wise to visit, observe interactions on multiple days and times, and engage directly with the administration to understand how they address concerns and support continued improvements.
The Cross City Nursing and Rehabilitation Center in Cross City, FL is a comprehensive assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The facility provides a comfortable and inviting environment with fully furnished accommodations, private bathrooms, and Wi-Fi/high-speed internet access.
Residents have access to various amenities including a beauty salon, fitness room, gaming room, small library, and outdoor space for leisure activities. The community also offers convenient dining options with restaurant-style meals prepared and served on-site. Special dietary restrictions can be accommodated.
Care services at Cross City Nursing and Rehabilitation Center are designed to meet the individual needs of each resident. This includes assistance with daily living activities such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always readily available. Medication management and diabetes diets are provided for those who require them.
To foster mental wellness, the community offers a mental wellness program to support the emotional well-being of residents. Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments.
The community also offers a wide array of activities to keep residents engaged and entertained. Scheduled daily activities and resident-run activities allow individuals to socialize and pursue their hobbies. Fitness programs promote physical health while planned day trips provide opportunities for exploration.
Located in a convenient area, there are parks nearby where residents can enjoy nature walks and outdoor activities. Pharmacies, physicians' offices, restaurants, transportation options, and places of worship are all easily accessible within the vicinity.
Overall, Cross City Nursing and Rehabilitation Center provides a caring environment with top-notch amenities and care services that strive to enhance the overall well-being of its residents.
Cross City Nursing And Rehabilitation Center is located at 583 North East 351 Highway, Cross City, FL 32628 in Dixie County, Florida
Cross City Nursing And Rehabilitation Center on seniors.fyi includes 6 photos including images showing windows, interior, dining, landscaping, healthcare, bathroom, table settings, physical therapy, and more.
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