Cross City Nursing And Rehabilitation Center

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  • Interior

    A modern living room with sleek furniture, large windows, and a hardwood floor.
  • Building

    A building with a driveway and landscaped greenery, featuring a parked car.
  • Windows

    A covered porch area with benches, plants, and windows along a brick wall.
  • Dining

    An elegantly set dining room with neatly arranged tables and large windows providing a view of the greenery outside.
  • Bathroom

    A hospital room with two beds separated by a curtain, featuring lamps and a window.
  • Exercise Equipment

    A spacious room in a rehabilitation center with exercise equipment and wooden flooring.

Cross City Nursing And Rehabilitation Center

583 North East 351 Highway, Cross City, FL 32628

For more information about senior living options: (844) 490-3973

4.5 from 24 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars
1
1 stars
1

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    Overall Review of Cross City Nursing And Rehabilitation Center

    Pros

    • pro The administration, food service, nurses, CNAs, and cleaning staff are awesome, always willing to help, and friendly.
    • pro One reviewer notes that residents seem happy and healthy under the facility's care.
    • pro The facility is highly recommended for caring for loved ones.
    • pro Cross City has a five-star physical therapy team.
    • pro The rehabilitation team is wonderful and encouraging, helping residents regain mobility.
    • pro CCR staff are described as professional, caring, and attentive to patient comfort and needs.
    • pro The facility is very clean and organized, with staff consistently helping residents and their families.
    • pro All the employees are nice and friendly.
    • pro The staff are described as pleasant, compassionate, and often spend time with residents.
    • pro The experience is described as fantastic, with kindness and compassion shown to all residents.

    Cons

    • pro Some of the nursing staff are poor listeners and argumentative, and the young, inexperienced nursing assistant needs more training on patient care.
    • pro The staff do not know whether residents can walk, talk, or understand their medical conditions, which are essential basics for quality care.
    • pro Reporting issues to the Director of Nursing is described as useless and unacceptable.
    • pro Hallways were observed with patients in wheelchairs, some slumped over, and only one staff member present in a large TV room with no evident staff?patient interactions.
    • pro Numerous residents were seen knocking on windows wanting out.

    Review

    Cross City Nursing and Rehabilitation is a place that inspires a wide range of strong opinions, with many reviewers praising the people who work there and the care they provide, while a few raise concerns about staffing and daily operations. Across the board, the staff - administration, food service, nurses, certified nursing assistants, and the cleaning crew - are repeatedly described as friendly, willing to help, and dedicated to the residents. One reviewer expresses deep gratitude, saying they feel blessed to have the facility's support for their mother and noting that mom appears happy and healthy. The impression here is that, when it works well, the environment feels warm, welcoming, and attentive, with residents who are cared for with kindness and thoughtfulness.

    A recurring positive thread centers on the rehabilitation and therapy teams. Several reviewers highlight a five-star physical therapy program, praising therapists for their encouragement, professionalism, and patient-focused care. For those recovering from injuries or surgery, the therapy staff is described as instrumental in helping patients regain mobility and confidence. In one heartening account, rehabilitation after severe back issues enabled a patient to become mobile enough to return home, with therapists and CCR staff showing genuine care and attentiveness to comfort and needs. Even when escape from pain and limitations isn't instantaneous, the message from these reviews is clear: the rehabilitation department is a standout feature of the facility and is often the most memorable part of a resident's stay.

    Yet, alongside the praise, there are candid notes about areas needing improvement. Some reviewers point to certain nursing staff that they consider poor listeners or argumentative, and they call out a young, inexperienced nursing assistant who would benefit from additional training in patient care. There are concerns about how well some team members recognize a resident's abilities and medical conditions, such as whether a resident can walk, talk, or understand their own health issues. Because this is a relatively small, sixty-bed facility that is not always at full capacity, these comments carry extra weight; the expectation, according to these voices, is that care should be consistently superior across all shifts and roles. Several reviewers suggest that attempts to escalate concerns to the Director of Nursing have not yielded effective changes, leaving families frustrated about accountability and improvement.

    Individual visitor experiences add texture to the overall picture. One reviewer, after visiting a friend, notes a troubling scene: hallways lined with patients in wheelchairs, many alone in rooms or in a large TV room with minimal staff interaction visible to onlookers. The observer describes residents knocking on windows and seeking an exit, and they urge others to read their review and consider contacting the facility for clarity and answers. This account underscores the importance of daily engagement and proactive communication in creating a sense of safety and activity for residents who may otherwise feel disconnected. It serves as a cautionary counterpoint to the overwhelmingly positive narratives and highlights the critical need for consistent, hands-on caregiving even when other aspects of care are strong.

    On the brighter end of the spectrum, some reviewers lean into a more familial sentiment. They describe hearing rumors that the facility is a fantastic place to send loved ones, emphasizing the kindness and compassion that residents receive. In these voices, staff members are not merely employees; they feel like family to the residents, investing time and attention into activities, conversations, and companionship that go beyond basic duties. Such descriptions paint Cross City as a place where compassionate interaction and personal warmth create meaningful connections that extend beyond routine care, helping residents feel valued and understood in their daily lives.

    Beyond the clinical and emotional dimensions, several accounts specifically commend the environment and operational aspects. One patient's family notes that the mom's stay has lasted about a year, and they praise the facility for being very clean and well-organized. The staff's willingness to assist residents and their families is repeatedly highlighted, with multiple reviews awarding five stars and suggesting that the rating could be higher if possible. Cleanliness, organization, and a culture of helpfulness are woven together as core strengths that contribute to a sense of order and dignity in daily life at Cross City.

    In a related vein, multiple testimonies celebrate individual caregivers by name and by role. Descriptions of wonderful, caring staff members appear repeatedly - the kind of praise that suggests residents and families feel known and remembered by the people who care for them. One reviewer singles out a nurse named Michelle for patient, caring behavior, while another notes that all staff are consistently pleasant and helpful. Such remarks help illustrate a core strength: when the team operates with warmth and respect, residents experience a higher quality of daily life, even amid the challenges that can accompany aging and illness.

    Taken together, the collection of reviews depicts Cross City Nursing and Rehabilitation as a facility of strong, dependable care in many moments, with a deeply caring staff, solid rehabilitation services, and a clean, organized environment. At the same time, there are credible concerns about certain staff interactions, training needs, and responsiveness to family feedback. The mixture of praise and critique points to a place that has built genuine strengths - especially in therapy and day-to-day kindness - while also grappling with how best to ensure consistent, attentive care across all shifts and roles. For families navigating a loved one's care, the message is clear: Cross City can be a wonderful home with committed people, yet it may benefit from ongoing attention to communication, training, and staffing to realize its full potential for every resident. If you're considering this facility, it may be wise to visit, observe interactions on multiple days and times, and engage directly with the administration to understand how they address concerns and support continued improvements.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Cross City Nursing and Rehabilitation Center in Cross City, FL is a comprehensive assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The facility provides a comfortable and inviting environment with fully furnished accommodations, private bathrooms, and Wi-Fi/high-speed internet access.

    Residents have access to various amenities including a beauty salon, fitness room, gaming room, small library, and outdoor space for leisure activities. The community also offers convenient dining options with restaurant-style meals prepared and served on-site. Special dietary restrictions can be accommodated.

    Care services at Cross City Nursing and Rehabilitation Center are designed to meet the individual needs of each resident. This includes assistance with daily living activities such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always readily available. Medication management and diabetes diets are provided for those who require them.

    To foster mental wellness, the community offers a mental wellness program to support the emotional well-being of residents. Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments.

    The community also offers a wide array of activities to keep residents engaged and entertained. Scheduled daily activities and resident-run activities allow individuals to socialize and pursue their hobbies. Fitness programs promote physical health while planned day trips provide opportunities for exploration.

    Located in a convenient area, there are parks nearby where residents can enjoy nature walks and outdoor activities. Pharmacies, physicians' offices, restaurants, transportation options, and places of worship are all easily accessible within the vicinity.

    Overall, Cross City Nursing and Rehabilitation Center provides a caring environment with top-notch amenities and care services that strive to enhance the overall well-being of its residents.

    Nearby Places of Interest

    Places of Worship

    • Refuge Church Of God (0.2 miles)
    • Royal Temple Church Of God (0.2 miles)
    • First United Methodist Church (0.4 miles)
    • New Prospect Baptist Church (0.5 miles)
    • Harvest Winds Ministry (0.5 miles)
    • Seventh-Day Adventist Church (0.7 miles)
    • Cross City Church of God (0.7 miles)

    Parks

    • Cross City Park (0.4 miles)
    • Hart Springs Park (10.6 miles)
    • Fanning Springs State Park (11.8 miles)
    • Strickland Park (17.5 miles)
    • Troy Spring State Park (24.9 miles)

    Transportation

    • Cross City Train Depot (0.4 miles)
    • Cross City Airport (1.2 miles)
    • Dixie Aviation Services (1.2 miles)
    • Kip's Mini Stor U-Haul Rentals (16.4 miles)

    Restaurants

    • Los Avina (0.5 miles)
    • Subway (0.5 miles)
    • McDonald's (0.6 miles)
    • Taste of Dixie Diner (0.7 miles)
    • Hardee's (0.8 miles)
    • Putnam Lodge (1.1 miles)
    • Old Town Cafe (9 miles)

    Pharmacies

    • Cheek Pharmacy (0.6 miles)
    • Walgreens (18 miles)
    • Winn-Dixie (18 miles)
    • CVS Pharmacy (18.1 miles)
    • Best Drugs of Trenton (18.7 miles)
    • North Florida Pharmacy (24.8 miles)

    Physicians

    • North Florida Pediatrics (1.4 miles)
    • North Florida Pediatrics Chiefland (17.9 miles)
    • Chiefland Pediatrics (18 miles)
    • Chiefland Medical Center (18 miles)
    • Audibel Hearing & Audiology Center (18.2 miles)
    • Palms Medical Group (18.5 miles)
    • Palms Pediatrics (18.5 miles)

    Cafes

    • DO's Place (6.3 miles)

    Frequently Asked Questions

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