Westchester Gardens Health & Rehabilitation

Pros

• The staff at Westchester Gardens are outstanding, devoted, professional, and kind, providing attentive and empathetic care to residents.
• The therapy department is exceptional, contributing significantly to successful recoveries.
• The facility is clean and well-maintained, creating a pleasant environment for residents.
• Many families report that their loved ones received knowledgeable and responsive care from the medical staff.
• Residents appreciate the variety of activities and entertainment options available at the facility.
• Previous experience with Westchester Gardens has led to positive impressions of the overall quality of care provided.

Cons

• The resident rooms are old looking and in need of updates.
• One CNA was more interested in her phone than caring for patients, causing annoyance among residents and visitors.
• The quality of care has decreased markedly over time, leading to long wait times for assistance due to understaffing.
• The reviewer had to take their loved one to the emergency room twice due to inadequate care at the facility.
• The food is not that great, failing to meet expectations in terms of quality.
• A family member suffered from respiratory distress after being discharged, indicating potential negligence in post-care monitoring.

Review

Westchester Gardens Rehabilitation & Care has garnered a spectrum of opinions from patients and their families, reflecting both commendable qualities and notable shortcomings. Positioned as a rehabilitation center, the facility has made a significant impact on many residents, especially those recovering from severe health issues like heart failure or hip fractures. Reviewers frequently highlight the dedication and professionalism exhibited by the staff members, particularly nurses and therapists who provide empathetic and knowledgeable care. Positive anecdotes illustrated how this support has significantly aided recovery efforts; one family recounted how their 90-year-old mother regained her independence after staying for five weeks at the center, attributing much of her success to the attentive staff who helped her navigate challenges with mobility.

However, while many have praised the quality of care received from individual staff members, other reviews paint a contrasting picture regarding the overall operational efficiency of Westchester Gardens. A common complaint is that the nursing assistant staff feels understaffed despite evident resources being allocated elsewhere within the facility—such as new flooring installation. Families expressed frustration over long wait times for necessary care that seemed unreasonable for a facility with such high costs. This disparity raises concerns about whether sufficient priority is placed on hiring additional staff to ensure timely assistance to residents.

Physical therapy at Westchester Gardens emerges as another point of consensus among reviewers. Many comments underscore its outstanding quality, often highlighting it as one of the strong points of the facility. Residents reportedly benefitted greatly from tailored rehabilitation programs that met their specific needs during recovery processes. The availability of therapeutic services appears to be an essential element in fostering positive patient outcomes and is often cited as a reason for choosing Westchester Gardens over other facilities.

On a more critical note, there are accusations regarding cleanliness and day-to-day operations affecting resident comfort and well-being significantly. Several visitors reported unpleasant odors permeating certain areas within the premises—a distressing issue especially considering it’s designed to be a supportive living environment for vulnerable individuals who may already struggle with hygiene-related matters due to their circumstances. Such complaints indicate room for growth within general upkeep standards in conjunction with those related directly to patient care.

Moreover, experiences varied concerning specific incidents that left family members unsatisfied or even alarmed about their loved ones' safety and treatment at Westchester Gardens. One harrowing review detailed how inadequate monitoring led to serious medical complications shortly after discharge—a situation described by one reviewer as nearly fatal for their loved one. Such alarming scenarios emphasize critical gaps within communication protocols between medical staff and concerned family members regarding post-discharge conditions.

Despite these mixed reviews, many families still found aspects of Westchester Gardens commendable—particularly its clean environment, polite staff interactions, and accessibility features such as proximity to homes of relatives which helps maintain emotional connections during recovery periods. Some noted special amenities like lunch bistros offering various menu options contributed positively toward making transitions less daunting for residents undergoing significant lifestyle adjustments while focusing on rehabilitation goals.

In conclusion, Westchester Gardens operates under dual identities: it serves both as a beacon of recovery through dedicated therapy departments filled with compassionate professionals while simultaneously grappling with systemic management issues leading some families feeling disappointed in broader operational practices affecting daily resident life experiences negatively. As prospective patients consider this option for themselves or loved ones needing rehabilitation services, weighing these contrasting insights might guide them toward making informed decisions aligned with personal expectations surrounding quality care environments.

This part of Clearwater, Florida offers convenient access to a variety of amenities and services that are essential for senior living. With several hospitals and medical facilities nearby, including Mease Countryside Hospital and the Reproductive Medicine Group, residents have easy access to healthcare services. There are also plenty of dining options in the area, ranging from casual fast food restaurants like McDonald's to sit-down establishments like Olive Garden. For entertainment, seniors can enjoy a movie at the AMC Woodlands Square 20 theater or take a leisurely stroll in one of the nearby parks such as Canal Park or Cooper Bayou Park. Additionally, there are several pharmacies and cafes in close proximity for added convenience. Overall, this area provides a well-rounded blend of healthcare, dining, entertainment, and retail options for senior residents to enjoy a comfortable lifestyle in Clearwater.

Hospitals

• Mease Countryside Hospital-Medical Arts Building (0.2 miles)
• Mease Countryside Hospital (0.2 miles)
• AdventHealth North Pinellas (7 miles)

Physicians

• The Reproductive Medicine Group (0.3 miles)
• Rose Radiology-Boot Ranch (1.7 miles)
• North Pinellas Surgery Center (2.2 miles)
• Advanced Gastroenterology Associates (3.3 miles)
• Virginia Street Dermatology (4.9 miles)
• Clearwater Pediatric Care (5.4 miles)
• Dunedin Pediatrics (5.5 miles)

Restaurants

• Craft Street Kitchen (0.7 miles)
• Shaker And Peel (0.8 miles)
• McDonald's (1.5 miles)
• Tijuana Flats (1.6 miles)
• Chick-Fil-A (1.7 miles)
• Olive Garden (1.9 miles)
• Taco Bar (1.9 miles)

Theaters

• AMC Woodlands Square 20 (0.8 miles)

Parks

• Canal Park (0.9 miles)
• Cooper Bayou Park (3.9 miles)
• Stirling Park (4.5 miles)
• Kapok Park (4.6 miles)
• McMullen Booth Tennis Center Clearwater FL (6.3 miles)
• Dog Run (7.2 miles)
• Northwest County Dog Park (7.5 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.2 miles)
• Walgreens (3.4 miles)
• Winn-Dixie (3.8 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (3.4 miles)
• Starbucks (4.1 miles)
• Starbucks (7.6 miles)