Cambridge Inn

Pros

• The staff is attentive, friendly and welcoming.
• The rooms are spotless.
• The grounds are immaculate.
• Breakfast is fresh and offers a wide variety of options.
• Bonnie at the front desk provides exceptional service.
• Morty at the front desk is extremely accommodating.
• The manager is amazing.
• The hotel is exceptionally clean and well maintained.
• The location is central and convenient to many activities.
• The hotel offers good value and exceeds expectations.

Cons

• Tiny rooms, tiny closet space, pitiful breakfast.
• The employees lack customer service and are very cold.
• The reviewer had a terrible experience when the hotel, despite a confirmed reservation, had no room for arrival and offered no help.
• The manager and assistant manager were disrespectful and rude, accusing without proof and threatening with cops.
• Shower heads need maintenance; either cleaned or replaced.
• The front desk reportedly placed guests on long holds and failed to answer calls, described as horrible service.
• One night shift staff member was described as grumpy and not friendly.

Review

In Cape Coral and the greater Fort Myers area, the Fairfield Inn has earned a strong reputation from a wide range of guests who stayed anywhere from quick overnight visits to stretches of several weeks. A number of reviewers gave top marks, describing their experience as 10/10 across the board. They praised attentive, welcoming staff, spotless rooms, immaculate grounds, and a fresh, plentiful breakfast each morning. The location was repeatedly highlighted as a major plus, with many noting how conveniently close they were to familiar nearby conveniences like WaWa, Dunkin, Pollo Tropical, and Outback - often within a two-minute walk. It's clear that many guests came away feeling it's a standout value in the area.

A large part of the hotel's appeal rests on the people who work there. Several guests singled out frontline staff as the secret sauce of their stays. Bonnie at the Front Desk was praised as an exceptional asset whose service deserved recognition, while Morty, Ashley, Clark, and Matthew at the front desk were described as professional, accommodating, and genuinely helpful. One guest even called out an older gentleman with a beard at the front desk as a courteous and professional Marriott ambassador, capturing the sense that the hotel culture centers on courteous, attentive service. There were also mentions of housekeeping teams delivering consistently high standards, with comments about friendly, well-kept rooms and a truly "top notch" customer service experience.

When it came to the rooms and the property's upkeep, opinions were largely favorable. Reviewers described the accommodations as clean and well maintained, with many noting the rooms were modern and the shower facilities spacious and appealing. The property's overall cleanliness extended to the hallways and common areas, which many described as well kept. A few reviewers, however, pointed out more modest realities for certain room types - some mentioning smaller closet spaces and compact layouts that felt tight, especially for longer stays. There were also practical notes about occasional maintenance items, such as a broken toaster or noisy breakfast room lights in the evenings, and a few comments about a loud or noticeable vent in the room. Still, for most guests, the level of cleanliness and the comfort of the rooms matched or exceeded expectations.

The breakfast experience emerged as a frequent highlight in many reviews. Guests described a fresh, varied spread with eggs, bacon, oatmeal, muffins, coffee, and juice, noting that the breakfast bar offered a substantial if not lavish array of options. Some guests found the breakfast appealing and generous, with a pleasant view of the pool as they ate. A few mentioned minor quibbles, such as the occasional absence of fruit or a need for minor improvements in the dining area - like lights being left off in the evenings - yet the overall impression was positive: a solid, reliable start to the day that many felt complemented their visit, whether for business or leisure.

Location and value were other recurring themes. Reviewers praised the hotel's central, convenient setting - near a cluster of dining and shopping options, and well-suited for business travelers who appreciate easy access to local needs. Several noted the property's proximity to essential services and attractions, which helped make their stay comfortable and efficient. In terms of value, many described it as a good value for money, and several long-stay guests highlighted the hotel's ability to support extended work trips, with staff members like Ashley going above and beyond to help extend stays or handle changes smoothly during demanding periods.

Not every review was uniformly glowing, and a handful of experiences offered a cautionary note. A few guests reported frustrating moments - such as being told no rooms were available upon late arrival despite prior bookings, which can be especially challenging when traveling with children. There were also mentions of disputes with management, with some reviews describing disheartening interactions with the leadership team and with parts of the management staff as less accommodating or even aggressive. Another guest described a prolonged hold time during a call to the front desk and expressed a strong desire for resolution or compensation. While these negative notes were far fewer than the positives, they underscored that guest experiences can vary and that the front desk's responsiveness and the managerial approach can significantly impact overall satisfaction.

Overall, the consensus portrays a hotel that consistently delivers a clean, comfortable environment, a highly service-oriented staff, and a convenient location that suits both business travelers and vacationing families. The Fairfield Inn in this area is frequently recommended for its reliable cleanliness, friendly, halo-high staff energy, and the sense that the property genuinely strives to make guests feel welcome. While a few guests encountered issues - ranging from room size constraints to service hiccups and management tensions - the majority left with strong endorsements and plans to return, often praising specific staff members by name for making their stay memorable. For travelers seeking a dependable home base near shopping, dining, and everyday conveniences in Cape Coral and Fort Myers, this Fairfield Inn stands out as a compelling option.

This area of Cape Coral, Florida provides convenient access to essential amenities for senior living. With multiple pharmacies within a short distance, residents can easily access necessary medications and healthcare supplies. There are also a variety of dining options nearby, ranging from casual eateries like McDonald's to more upscale restaurants like Rusty's Raw Bar & Grill. In terms of healthcare, there are several physician offices and hospitals in close proximity, ensuring that residents have access to quality medical care. Additionally, the presence of parks and places of worship offers opportunities for relaxation and spiritual fulfillment. Overall, this area offers a well-rounded environment for seniors seeking a comfortable and convenient place to live.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.2 miles)
• Winn-Dixie (0.5 miles)
• Walgreens (3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)

Restaurants

• Ice Sssscreamin (0.2 miles)
• Nevermind Awesome Bar & Eatery (0.5 miles)
• Back Streets Sports Bar (0.5 miles)
• Rusty's Raw Bar & Grill (0.6 miles)
• McDonald's (0.7 miles)
• Fish Tale Grill (0.7 miles)
• Wendy's (0.9 miles)

Cafes

• Starbucks (0.3 miles)
• Panera Bread (0.5 miles)
• Urban Buzz Coffee (1.2 miles)
• Starbucks (3.7 miles)
• Marko's Diner (4 miles)

Physicians

• Pedro Marcucci MD (0.7 miles)
• Cape Coral Eye Center (1.4 miles)
• Da Vita (2.6 miles)
• Boron Medical (3 miles)
• John Kagan Michael Jugan & Associates P A (3.1 miles)
• Cape Coral Medical and Surgical Suites (3.1 miles)
• Millennium Physician Group (3.1 miles)

Parks

• Jaycee Park (2 miles)
• Horton Park (4.2 miles)

Places of Worship

• St Andrew Catholic Church (3.2 miles)
• St Cecilia's Catholic Church (5 miles)

Hospitals

• Lee Health (4.6 miles)
• The Children's Rehabilitation Center - Bass Rd (4.6 miles)
• Lee Health Neurodiagnostics - Golisano Children's Hospital (4.7 miles)
• Lee Health Cardiovascular Services - HealthPark Commons (4.7 miles)
• Cardiovascular Services - Medical Plaza 1 (4.9 miles)
• Gulf Coast Hospital (5 miles)