Consulate Health Care of West Altamonte

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Consulate Health Care of West Altamonte

1099 W Town Pkwy, Altamonte Spgs, FL 32714

For more information about senior living options: (844) 490-3973

2.4 from 25 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro Some visitors appreciated the cleanliness and odor-free environment of the facility, noting that the staff were friendly and inviting during their visits.
  • pro Several reviews mentioned that residents appeared clean and well-cared for, with activities like hair and nail care being offered.
  • pro Therapy services received positive feedback, with some individuals indicating that they found it helpful and effective during their stay.
  • pro One visitor expressed satisfaction with the overall condition of the facility, stating it was clean and deemed acceptable.
  • pro There were reports of good food quality, even if it sometimes arrived cold, indicating a generally favorable impression of meal offerings at the facility.

Cons

  • pro The facility is outdated and in poor condition, resembling a mental health center rather than a rehabilitation center.
  • pro Staff members are often rude, neglectful, and lack sufficient training to provide adequate care to residents.
  • pro Patients frequently experience delays in receiving help, with call buttons going unanswered for extended periods.
  • pro The cleanliness of the facility is overshadowed by the overall lack of attention given to patient needs and well-being.
  • pro Residents complain about missing personal belongings and inadequate food service, including cold meals.
  • pro Administration is unresponsive to concerns raised by families, leading to feelings of helplessness among relatives.
  • pro There are reports of severe understaffing, resulting in overworked caregivers who cannot meet residents' basic needs.
  • pro Physical therapy services are subpar, often provided by unqualified personnel who do not follow appropriate rehabilitation protocols.
  • pro A distressing environment is created due to excessive noise levels and an uncomfortable temperature setting within the rooms.
  • pro The facility has a reputation for poor care quality, prompting former patients and their families to highly discourage its use for rehabilitation or long-term care.

Review

Several reviews of a long-term care facility highlight a grim reality faced by residents and their families, encapsulating experiences that range from neglect to outright abuse. The overall consensus reflects severe dissatisfaction with both the physical environment and quality of care. Many reviewers mentioned the outdated infrastructure, describing rooms that evoke more of a mental health center than a rehabilitative space, characterized by bare walls and antiquated equipment like crank beds and ancient call buttons. This lack of modern amenities seems to contribute significantly to the discomfort experienced by residents, with complaints about overheating due to a lack of air conditioning being particularly prevalent.

Patients reported feelings of isolation and desperation, especially in situations where immediate assistance was needed. One account described an agonizing wait for help after a bowel accident, where an aide took over an hour to respond. Such instances illustrate not only understaffing but also a culture among certain staff members who appeared indifferent or dismissive when faced with residents? calls for help. This recurring theme extended to treatment received from nursing staff; many were seen as overworked but competent, while others ? particularly those hired through staffing agencies ? came across as untrained or unconcerned about the specific needs of residents.

The food quality is another consistent point of contention among reviewers. Although some described it as "fairly good," many others noted it often arrived cold or was simply unpalatable. This notoriety for inadequate meal service adds another layer of distress for residents who are already vulnerable due to medical conditions. Furthermore, there were alarming reports regarding missing personal belongings which compounded residents' feelings of helplessness within the facility?s structured environment. Family members observed their loved ones suffering due in part to these issues, often leading them to consider emergency alternatives like calling 911 when basic care needs went unmet.

A few review snippets provided a contrasting viewpoint on the facility's cleanliness and some friendly interactions with staff members; however, these positive reflections seemed overshadowed by critiques detailing harrowing neglect experienced firsthand or witnessed during visits. In particular, one reviewer recounted witnessing their family member suffer without adequate support or interaction throughout multiple visits on different days?characterizing the atmosphere as devoid of care and compassion.

One devastating narrative described how patients sometimes spent hours without receiving necessary attention?such as being left unattended in soiled bedding?underscoring concerns about an evident breakdown in standard caregiving practices at this facility. More disturbing still were reports about administration failures that reportedly led to management ignoring complaints or failing to provide adequate follow-ups on critical issues concerning patient welfare.

In summary, despite isolated instances where some visitors encountered friendly staff members or clean facilities, overwhelming evidence points toward systemic deficiencies across various domains within this operation: understaffed shifts leading to neglectful treatment; poor infrastructure lacking modern healthcare capabilities; questionable food quality; and general indifference towards patient well-being?all coalesce into an all-too-familiar lamentation echoed throughout numerous reviews?a firm recommendation against utilizing this facility for any form of rehabilitation or long-term care if one values dignity, respect, and proper medical attention for loved ones in need.

Features

Housing

  • 116 resident community capacity 116 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Orlando International (17 miles away) Orlando International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Consulate Health Care of West Altamonte in Altamonte Springs, FL is a vibrant assisted living community nestled in a convenient location. With three cafes nearby, residents have plenty of options for enjoying a cup of coffee or a quick bite to eat with friends or family.

Nature enthusiasts will appreciate the two parks close by, offering serene surroundings and opportunities for leisurely strolls and outdoor activities. The proximity of ten pharmacies ensures that residents have easy access to their medication needs and healthcare supplies.

For any medical concerns, nine physicians are located nearby, providing prompt and accessible healthcare services to the residents. Additionally, the presence of three hospitals in the area offers peace of mind knowing that urgent medical care is readily available if needed.

Residents can enjoy diverse dining experiences at the twelve restaurants nearby, catering to different tastes and preferences. Transportation options are available for those who want to explore the surrounding areas or attend appointments without inconveniences.

The community's commitment to spiritual well-being is reflected in the presence of a place of worship nearby, allowing residents to nurture their religious beliefs with ease. Furthermore, cultural enthusiasts can indulge in entertainment at the two theaters situated closely.

Consulate Health Care of West Altamonte reflects a thriving senior living experience where residents can engage in various activities within and around their community. The abundance of amenities and services ensure that residents can lead fulfilling lives while receiving quality care and enjoying everything Altamonte Springs has to offer.

Nearby Places of Interest

Altamonte Springs, Florida is a vibrant and convenient area for senior living, offering a variety of amenities within close proximity. With several pharmacies such as CVS and Walgreens nearby, accessing medication and healthcare services is easily manageable. There are also numerous dining options ranging from casual eateries like Chick-Fil-A to more upscale restaurants like Twin Peaks, providing plenty of choices for dining out. Additionally, there are places of worship such as the Orlando Filipino Seventh-Day Adventist Church for spiritual needs. For leisure and recreation, parks like Cranes Roost Park and Wekiwa Springs State Park offer opportunities for outdoor activities and relaxation. The area also has reputable medical facilities including Adventist Health System and Florida Hospital Altamonte, as well as physicians specializing in various fields. For entertainment, theaters like AMC Altamonte Mall 18 are accessible for movie buffs. Transportation options include the Altamonte Springs SunRail Station for easy access to public transit. Overall, this part of Altamonte Springs provides seniors with a convenient and active lifestyle in a pleasant community setting.

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Winn-Dixie (0.7 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (3.7 miles)
  • Walgreens (4.5 miles)

Restaurants

  • Kiwi's Pub & Grill (0.8 miles)
  • Chick-Fil-A (1.9 miles)
  • Chick-Fil-A (2 miles)
  • Twin Peaks (2.1 miles)
  • McDonald's (2.1 miles)
  • An Tobar (2.8 miles)
  • Chipotle Mexican Grill (2.8 miles)

Places of Worship

  • Orlando Filipino Seventh-Day Adventist Church (1.1 miles)
  • Oak Level Baptist Church (7.9 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (2.5 miles)
  • Starbucks (2.8 miles)
  • The Glass Knife (5.7 miles)
  • Panera Bread (7 miles)
  • Starbucks (8 miles)

Hospitals

  • Adventist Health System (1.4 miles)
  • Florida Hospital Altamonte (3.4 miles)
  • AdventHealth Apopka (4.4 miles)
  • FH Engineering Services (6.7 miles)
  • Florida Hospital (6.7 miles)
  • Florida Hospital Womens Center (6.7 miles)
  • Florida Hospital- South Campus (6.7 miles)

Physicians

  • Hunt Club Pediatrics (1.7 miles)
  • Orlando Heart Specialists (1.9 miles)
  • Cabrera, Alicia Neurology of Central Florida (2 miles)
  • RDV Sportsplex Pediatrics (2.3 miles)
  • Longwood Family Health (2.6 miles)
  • Florida Eye Clinic (3.3 miles)
  • Altamonte Family Practice (3.7 miles)

Parks

  • Cranes Roost Park (2.7 miles)
  • Wekiwa Springs State Park (4.2 miles)
  • Blue Jacket Park (7.8 miles)
  • Lake Apopka Wildlife Drive (8 miles)

Theaters

  • AMC Altamonte Mall 18 (2.8 miles)
  • Regal Wekiva Riverwalk (2.9 miles)
  • Regal Winter Park Village & RPX (5.6 miles)

Transportation

  • Altamonte Springs SunRail Station (4.2 miles)

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