Manorcare Health Services - Pike Creek

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  • Interior

    A modern waiting room with a seating area and coffee station.

  • Decor

    A cozy sitting area featuring a table with chairs and elegant lighting.

  • Building

    A sign for ManorCare Health Services in front of a facility with a parking area.

  • Bedroom

    A clean and tidy hospital room with a bed, chair, and window.

  • Windows

    An empty dining room with neatly arranged tables and chairs, well-lit by overhead lights.

  • Kitchen

    A modern kitchen with appliances including a stove, microwave, refrigerator, and dishwasher.

  • Seating Area

    A cozy waiting room with patterned chairs, a mounted television, and decorative wall art.

  • Exercise Equipment

    A spacious physical therapy room with gym equipment and a treatment table.

  • Gym

    A spacious training room with fitness equipment and a clean, organized layout.

  • Healthcare

    A hospital room with two beds, medical equipment, and a window.

  • Therapy Room

    A therapy room equipped with treatment beds and stacked exercise balls.

Manorcare Health Services - Pike Creek

5651 Limestone Road, Wilmington, DE 19808

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
78
4 stars
8
3 stars
0
2 stars
1
1 stars
13

Skilled Nursing Facility

Overall Review of Manorcare Health Services - Pike Creek

Pros

  • pro The first visit was clean and the workers were very nice.
  • pro The facility is very clean, and the staff are personable and attentive to residents.
  • pro The entire staff is very friendly and helpful; therapists have achieved impressive progress.
  • pro Wayne the Physical Therapist was excellent with Les, helping him walk 100 feet with a walker in a week.
  • pro Debbie in social services is always eager to help, along with the therapy director.
  • pro The aides are attentive to patient needs.
  • pro The facility allows celebrations, such as birthdays, in its cafe for residents.
  • pro Receptions are warm and welcoming, and the facility is clean and well cared for.
  • pro The PT/OT teams are great, with therapists like Trish being awesome.
  • pro Wound care is compassionate and skilled; Ophelia the wound nurse is described as an angel.

Cons

  • pro The facility was described as unorganized with very poor conditions in some areas, where bell calls went unanswered for hours, residents were left in wet sheets, and meals were delayed for days.
  • pro An absolutely awful account claimed a resident defecated on the floor and staff refused to disinfect promptly, leaving the person unattended in the bathroom on multiple occasions and requiring hospital transfer.
  • pro There were reports of theft by staff, including money, an ID, and keys taken from a resident.
  • pro It was alleged that dementia patients were overmedicated to avoid dealing with them, and that communication among doctors, nurses, and aides was severely lacking.
  • pro The facility was described as severely understaffed, with 20+ patients per caregiver on second shift, and the food was described as disgusting and meager, with residents seldom receiving timely help or meals.
  • pro The place was said to smell like urine upon entry and residents were lucky to receive weekly showers.
  • pro Some reviews questioned whether the facility is a shell company, noting that no one except the receptionist answers the phone.

Review

Pike Creek Nursing and Rehabilitation presents itself as a place where remarkable warmth and professional care can be found, but it also carries the weight of serious concerns that some families have faced. Across many visits, reviewers have highlighted a facility that is clean and pleasant in appearance, with a staff that is often described as friendly, attentive, and capable in several key areas. The therapy team, especially the physical and occupational therapists, receives frequent praise for helping residents regain mobility and independence. Wayne, the physical therapist, is singled out for helping a resident walk 100 feet with a walker in a week, and the therapy staff as a whole is described as top-notch by families who value progress in rehabilitation.

Many families also emphasize the kindness and dedication of individual staff members. Deb L., the social worker, is repeatedly mentioned as helpful and genuinely caring, and the wound care nurses - Ophelia in particular - are described as "an angel" for their compassion and skill. Other names surface in gratitude, including Luther, Cynthia, Bonnie, and Louise, who are thanked for their ongoing support and for the care provided to loved ones. Several reviewers recount experiences of hospitality and personal attention: receptions that feel warm and welcoming, nursing teams that listen, and aides who respond to patient needs with consistent attentiveness. In such accounts, the facility can feel like a real haven during difficult times, and some families express deep appreciation for the care their relatives received in the latter days of life.

The facility's cleanliness and overall environment are frequently noted as strong positives. Several reviewers describe Pike Creek as a very clean establishment, with a pleasant atmosphere and a non-urine-like odor that one might worry about in other settings. The dining rooms and common areas are portrayed as neat and inviting, contributing to a sense of dignity and respect for residents. For families and visitors, the environment often reinforces a perception that their loved ones are in a cared-for space where staff take pride in maintaining an orderly, comfortable setting.

Yet the picture is far from uniform. A substantial portion of the feedback centers on experiences that are less favorable, painting a picture of a facility struggling with operational strain. Some residents experience delays in being attended to, with reports of long waits for bell calls and meals that arrive late or not at all. Several reviews mention meals that fall short of expectations - descriptions range from "horrible" and "meager" to specific complaints about menu choices involving beans and hot dogs - that leave families worried about nutrition and consistency with posted menus. A recurring theme is that, even when good care is available, it can be inconsistent and highly dependent on staffing levels and shift coverage.

The most troubling testimonials call into question safety, communication, and overall quality of care. One reviewer describes an absolutely horrific experience, including a resident defecating on the floor with insufficient cleaning, a prolonged period unattended in a bathroom, and even theft of a resident's money, ID, and keys. Other accounts highlight gaps in communication among doctors, nurses, and aides, with stories of prescriptions and care plans not being clearly relayed or followed. The most distressing narrative concerns overmedication of a dementia patient, a lack of timely intervention for choking hazards, and a sequence of events around a patient's deterioration that left family members feeling unheard or dismissed by staff. In one particularly jarring report, a nurse is accused of misunderstanding a dying patient's needs, with a family member needing to step in to ensure timely treatment.

The contrasts extend into perceptions of administration and staffing levels. Several reviewers point to understaffing as a core issue, with claims of 20-plus patients per nurse or aide during certain shifts. This has led to worries about patient dignity and timely assistance for basic needs, including getting to meals, assistance with hygiene, and responding to calls. Some families have found it difficult to reach administrators or feel that communications channels are not reliably open, adding to a sense of disconnect between families and the facility's leadership. In several comments, visitors express a desire for stronger oversight or a more proactive approach to problem-solving, especially when concerns arise about safety, nutrition, and consistent quality of care.

Despite the wide range of experiences, a common thread runs through many of the positive notes: when the care team is engaged, attentive, and collaborative, residents flourish and families feel reassured. There are heartfelt affirmations of care during rehabilitation, gratitude for progress seen in therapy, and appreciation for the emotional and logistical support offered by social workers, wound care specialists, and nurses. Conversely, the most disturbing reviews serve as stark reminders that the facility's challenges - staffing, communication gaps, and inconsistent mealtime quality - can have a profound impact on a resident's well-being and a family's trust.

For anyone considering Pike Creek, the message is nuanced. The center can deliver extraordinary, person-centered therapy, compassionate nursing, and a warm, respectful environment that many families deeply value. It is equally important to acknowledge the serious concerns raised by others: persistent understaffing, delays in care, concerns about meals and nutrition, and alarming incidents related to safety and communication. Prospective families would do well to weigh the evident strengths in rehabilitation, kindness, and cleanliness against the reported gaps in staffing, responsiveness, and safety. Visiting and meeting the care team, reviewing current care plans, and asking direct questions about staffing ratios, meal quality, and incident reporting can help determine whether Pike Creek is the right fit for a loved one at this particular time.

Features

Housing

  • 177 resident community capacity 177 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • New Castle County (7 miles away) New Castle County (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Pike Creek in Wilmington, DE is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community provides a variety of amenities to make daily life enjoyable and convenient. Residents can take advantage of the on-site beauty salon, fully furnished accommodations, gaming room, small library, fitness room, and outdoor spaces such as gardens. The dining experience at Manorcare Health Services includes restaurant-style dining with special attention given to accommodating any dietary restrictions. Wi-Fi access is available throughout the community, and there is also a computer center for residents to use.

In terms of care services, Manorcare Health Services offers 24-hour call system and supervision to ensure the safety and peace of mind of all residents. Caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. The staff also helps with medication management and prepares meals according to any specific dietary needs. A mental wellness program is implemented to support the emotional well-being of the residents.

Residents can participate in a variety of activities to promote socialization and engagement within the community. Planned day trips are organized for outings outside of the community, while resident-run activities allow individuals to contribute their ideas for events or programs. There are also scheduled daily activities facilitated by staff members.

Additionally, Manorcare Health Services - Pike Creek benefits from its location in proximity to various amenities in the surrounding area. There are two cafes nearby for residents who wish to explore local dining options or enjoy a cup of coffee outside of the community. Pharmacies, physicians' offices, restaurants, and hospitals are also conveniently located nearby.

Overall, Manorcare Health Services - Pike Creek offers a comprehensive assisted living experience with numerous amenities, care services tailored to individual needs, engaging activities, and easy access to surrounding amenities for its residents' convenience and enjoyment.

Nearby Places of Interest

This part of Wilmington, Delaware is a vibrant area with a variety of amenities and services readily available. There are several physicians and pharmacies within a short distance, making medical care easily accessible. In terms of dining options, there are restaurants ranging from casual delis to upscale establishments, offering something for every taste. Additionally, there are cafes for socializing and enjoying a cup of coffee. For outdoor recreation, there are parks nearby where one can enjoy nature and possibly engage in light physical activities. The proximity to hospitals and medical facilities provides peace of mind for seniors who may have health concerns. Overall, this neighborhood offers convenience and opportunities for social engagement, making it a potentially appealing location for senior living.

Physicians

  • Bianchi Alex (0.7 miles)
  • Kiddocs PA (1.2 miles)
  • All About Women (1.2 miles)
  • Kahlon Randeep S MD (1.9 miles)
  • Julie Prosseda MD - Rebecca Jaffe & Associates (1.9 miles)
  • Heritage Medical Associates (2.6 miles)
  • Eric W. Schwarz, DO (2.8 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (2 miles)
  • Walgreens (2.5 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (3.7 miles)

Restaurants

  • Woodside Farm Creamery (1.7 miles)
  • Delaware Park (3.4 miles)
  • Legends (3.4 miles)
  • Rooney's Deli (3.4 miles)
  • McDonald's (3.9 miles)
  • McDonald's (4.4 miles)
  • Miller's Ale House - Christiana (4.4 miles)

Cafes

  • HAC Cafe (2.3 miles)
  • Border Cafe (4.5 miles)
  • Starbucks (5.2 miles)
  • Little Goat Coffee Roasting (5.2 miles)
  • Drip Cafe (5.2 miles)
  • Starbucks (6 miles)

Hospitals

  • Limestone Medical Center (3.2 miles)
  • Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (4.1 miles)
  • ChristianaCare Christiana Hospital Emergency Department (4.5 miles)
  • Medical Arts Pavilion 1 (4.5 miles)
  • Wilmington VA Medical Center (5 miles)
  • Christiana Medical Center (5.4 miles)
  • St Francis Hospital (7.1 miles)

Parks

  • White Clay Creek State Park (5.1 miles)
  • Brandywine Creek State Park (5.4 miles)
  • Alapocas Woods Park (7.4 miles)

Theaters

  • Cinemark Christiana and XD (5.4 miles)

Places of Worship

  • The Barn (6.2 miles)
  • Vineyard Christian Fellowship (6.5 miles)

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