Douglas Manor
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103 North Road, Windham, CT 06280
For more information about senior living options: (844) 490-3973
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The staff are wonderful, kind to patients, and provide ongoing activities for residents. The facility is clean, cheery, and home-like, with responsible, caring nursing staff. Residents look happy and are engaged in enjoyable activities and entertainment. Douglas Manor is described as the best convalescent home in eastern CT, with incredible care and compassion from all staff. The atmosphere is homelike, comfortable, and not institutional. The administration and staff are professional, compassionate, and service-oriented, making visits and family involvement welcome. Family visits are encouraged, and the dining options accommodate guests, adding to a welcoming environment. Nurses and CNAs are fantastic with residents, delivering attentive care. The staff are extremely helpful, welcoming, and consistently smiling, creating a positive atmosphere. The facility is clean, bright, and attractively decorated, with courteous, helpful staff. The care provided is thoughtful and responsive to residents' needs across long-term and short-term stays.
The reviewer cautioned that the facility can be deceptive, citing poor care, horrible food, and poor communication, and they would not recommend it. One reviewer described the environment as awful and said nobody works together. Another reviewer called the facility a joke and criticized leadership for prioritizing reputation over protecting employees. The reviewer claimed staff do not take harassment reports seriously and would rather sweep issues under the rug to protect the facility's reputation. A reviewer stated they would not recommend the facility to anyone. One reviewer gave zero stars and warned against admitting a dementia patient, recounting a fall and subsequent death.Douglas Manor comes through in many testimonials as a place where warmth, attentiveness, and a sense of home are central to the resident experience. Across numerous reviews, families and visitors repeatedly describe staff as kind, welcoming, and genuinely involved in residents' daily lives. From smiling nurses and helpful CNAs to attentive administrators, the consensus is that the people who work there are invested in making residents feel cared for and at ease. One reader even notes a specific, emotional improvement in a loved one after just a day or two, highlighting how much the staff's encouragement and social interaction can lift spirits. The overall tone across these accounts is that Douglas Manor is not just a facility, but a community where residents are treated as individuals with dignity and warmth.
Cleanliness and atmosphere are consistently praised, with many reviewers describing the facility as bright, clean, and cheery. The environment feels home-like rather than institutional, with nicely decorated dining rooms and common areas that seem welcoming rather than clinical. Several accounts mention pleasant smells, tidy rooms, and well-kept grounds, including a courtyard garden that residents and visitors enjoy. Visitors frequently comment on the overall ambiance, noting that it supports socializing and comfort rather than a sterile, hospital-like feel. The impression of a well-maintained space - where people can relax, visit, and participate in activities - appears to be a common thread in the positive narratives.
Staffing and care are where the facility receives a large share of its praise. Reviewers describe a responsive, compassionate, and professional team, with nurses and nursing assistants (CNAs) who are described as capable and patient. Specific positive anecdotes feature particular staff members - an indication of a culture where individual attention matters. The care team is cited as being attentive to seniors' needs, with many stories about helping residents with mobility, daily routines, and emotional well-being. Therapists and aides are highlighted for their support in rehabilitation and ongoing activity, and there are frequent references to a culture of respect, dignity, and patient-centered care. Administration and reception are also noted as friendly and welcoming, reinforcing a sense of a well-organized, family-friendly environment.
Rehabilitation, short-term stays, and long-term care are described with strong praise in many posts. Families share that residents have opportunities for physical therapy, occupational therapy, and mobility work that contribute to improved well-being and engagement. There are stories of residents actively participating in therapy sessions, rides on stationary bikes, and social programs that help maintain a sense of normalcy during recovery. The facility's ability to accommodate both long-term residents and short-stay rehab needs is repeatedly highlighted, with reviewers calling it a standout option for recuperation and ongoing care. The combination of professional care and an upbeat, hopeful atmosphere seems to distinguish Douglas Manor in the eyes of many families.
Activities, social engagement, and family involvement stand out as key strengths. Reviewers emphasize that there are always activities for residents, with events and entertainment that people genuinely enjoy. Outside performances, resident choirs, and interactive experiences are mentioned as highlights, contributing to an aliveness and sense of community. Families note the openness to frequent visits, with some accounts even mentioning encouragement for family dog visits. Several reviews describe special occasions and gatherings - coffee and donuts in the morning, picnics, and celebratory moments - that help preserve a sense of home and connection for residents and their loved ones. The staff's efforts to foster social interaction and meaningful engagement are a recurring and appreciated theme.
Dining and food experiences are praised for variety and quality, with residents having access to alternatives at each meal and dining in a thoughtfully decorated space. Reviewers describe meals as well-presented, with options that cater to individual preferences, and some accounts mention a pleasant caf?-like atmosphere with coffee and light snacks. The emphasis on good food as part of the overall quality of life at Douglas Manor is clear, reinforcing the notion that the facility aims to nourish both body and spirit while avoiding a cold, hospital-like dining experience.
Not all feedback is uniformly positive, and several reviews present serious concerns. A few reviewers warn others to be cautious, citing experiences of poor care, bad food, and poor communication. One account characterizes the facility as deceptive in appearance relative to the care provided, and another describes an environment where harassment concerns were allegedly mishandled. A particularly grave entry mentions a dementia patient who fell and died after admission, a cautionary note that underscores the seriousness with which potential families should approach choosing a facility. These negative experiences stand in contrast to the many positive testimonials, serving as a reminder that outcomes can vary and that families should conduct thorough, direct assessments.
Taken together, the collection of reviews paints a nuanced picture. The majority of voices celebrate Douglas Manor as a clean, welcoming, and compassionate place with dedicated staff, strong rehabilitation options, a lively and engaging atmosphere, and robust opportunities for family involvement. Yet there are clear, specific warnings from others about gaps in care and communication, and at least one account recounts a life-ending incident that urges prudence and careful evaluation. For anyone considering Douglas Manor, the message is to look closely at individual experiences, talk with staff and administration, observe how care is delivered day-to-day, and weigh the positive anecdotes against the more cautionary notes. The facility appears capable of delivering a dignified, home-like environment with meaningful activity and attentive care for many residents, but potential families should investigate thoroughly and visit personally to determine if it aligns with their loved one's needs and expectations.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Douglas Manor in Windham, CT is a well-equipped and comfortable assisted living community. With a variety of amenities and care services, residents can enjoy a fulfilling and worry-free lifestyle.
The community offers a range of amenities to cater to the needs and preferences of its residents. A beauty salon is available for on-site grooming and pampering. Residents can enjoy their favorite shows with cable or satellite TV in their fully furnished apartments. Community-operated transportation ensures that residents have convenient access to nearby locations and appointments. A computer center allows residents to stay connected with loved ones and indulge in online activities. The dining room provides restaurant-style meals where special dietary restrictions can be accommodated.
For recreational activities, Douglas Manor offers various options such as a fitness room, gaming room, small library, and outdoor space for relaxation or gardening. There are scheduled daily activities organized by the community as well as resident-run activities for social engagement.
Care services at Douglas Manor are provided round-the-clock to ensure residents' safety and well-being. Assistance with activities of daily living such as bathing, dressing, and transfers are available whenever needed. Medication management is provided to ensure proper administration of medications. Special dietary restrictions are also taken into consideration while preparing meals for those with diabetes diets or other requirements.
The community is conveniently located near parks, pharmacies, physicians' offices, restaurants, and hospitals - ensuring easy access to essential services.
Overall, Douglas Manor offers a comprehensive assisted living experience with a focus on comfort, wellness, social engagement, and personalized care services for its residents in Windham, CT.
Douglas Manor is located at 103 North Road, Windham, CT 06280 in Windham County, Connecticut
Douglas Manor on seniors.fyi includes 12 photos including images showing landscaping, interior, building, garden, outdoors, trees, patio, architecture, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Trees
Landscaping
Garden
Patio
Exercise Equipment
Parking
