Residents and visitors repeatedly describe a clean, well-kept setting.
Multiple reviews highlight cleanliness as a consistent pointâpeople mention a clean facility, rooms that look neat, and no unpleasant odors when they visited. Several also describe the building as well-lit, organized, and attractively decorated, including the lobby and common areas. There are a small number of concerns about care outcomes, but the more recurring feedback is that the environment stays clean and comfortable.
common46 reviews mention this
Staff kindness and responsiveness
Staff are described as kind, welcoming, and responsive to needs.
A large share of reviews focus on how friendly and respectful staff are during visits and day-to-day care, with residents often described as happy and well cared for. Families mention quick communication when problems come up, support with questions, and help with routines like admissions and signing in. While there are a few negative reviews about staff accountability and coordination, the dominant theme is that staff show patience, courtesy, and follow-through.
differentiator6 reviews mention this
Dining support and dietary options
Dining support is a visible strength, including options for dietary needs.
Several reviews mention meal-day responsiveness, including staff accommodating when a resident wouldnât eat. Others describe eating in the dining room during visits and highlight that the menu includes alternatives while honoring dietary guidelines. This aligns with the community offering restaurant-style dining and dietary support like diabetes diet and special dietary restrictions.
common10 reviews mention this
Activities help residents stay engaged
Scheduled activities are a frequent reason residents seem engaged.
Reviews commonly describe residents looking forward to planned activities and enjoying entertainment and group events. Families also mention seeing meaningful recreationâlike music, bingo, and other daily programmingâalong with resident-run or scheduled events. The community also provides planned day trips, concierge services, and scheduled daily activities, which matches how visitors describe what they see during their visits.
caveat2 reviews mention this
Food quality is a recurring concern
Some reviewers say the food didnât meet expectations.
While many reviews focus on care and cleanliness, a couple of comments call out food as a drawbackâone describes it as poor and another says food is the only downfall. At the same time, other residentsâ experiences include dietary guidelines being followed and alternatives at meals, so the concern seems limited but noticeable among the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
90 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Parks
Rec Park (1.6 miles)
Mansfield Hollow State Park (4 miles)
Lisbon Meadows Park (10.6 miles)
Taftville Playground (11.2 miles)
Physicians
Windham Pediatrics (2 miles)
Eastern Connecticut Ear Nose & Throat PC (2.8 miles)
Windham Medical Group PC (2.9 miles)
Mansfield Ob Gyn Associates (3 miles)
Hartford Healthcare Medical Group (3 miles)
The Foot Group (3 miles)
Connecticut Sports Medicine & Orthopaedic Center PC (3 miles)
Douglas Manor on seniors.fyi includes 12 photos including images showing landscaping, interior, garden, outdoors, building, architecture, flag, physical therapy, and more.
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