Greentree Manor Nursing & Reha in Waterford, CT

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  • Interior

    A spacious indoor dining area with tables and chairs, featuring a television on the wall.

  • Decor

    A spacious lobby area with chairs, a chandelier, and a corridor leading further inside.

  • Building

    A building with a flagpole displaying the American flag at its entrance, featuring columns and a clear blue sky.

  • Architecture

    A building with an American flag on a bright, sunny day.

  • Bedroom

    A hospital room with a single bed, curtains, and basic furnishings.

  • Windows

    Exterior view of a building with large windows and decorative plants.

  • Dining

    An empty dining room with blue tablecloths and neatly arranged tables and chairs.

  • Landscaping

    A well-maintained garden featuring a 'Green Tree Manor' sign with seasonal pumpkin decorations.

  • Entrance

    A building entrance decorated with pumpkins and plants, signifying an autumn theme.

  • Exercise Equipment

    A spacious rehabilitation room equipped with various exercise machines and equipment for physical therapy.

  • Healthcare

    A spacious physical therapy room with various rehabilitation equipment and exercise tables.

Greentree Manor Nursing & Reha in Waterford, CT

4 Greentree Drive, Waterford, CT 06385

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
60
4 stars
18
3 stars
5
2 stars
1
1 stars
16

Skilled Nursing Facility

Overall Review of Greentree Manor Nursing & Reha

Pros

  • pro The staff were very friendly and caring.
  • pro The manor was very clean and well-appointed, with courteous and helpful staff.
  • pro The facility was clean, modern, and welcoming with great hospitality.
  • pro The receptionist's energy was amazing.
  • pro The food was delicious and well-prepared.
  • pro Residents can go to the hairdresser weekly, and staff do a wonderful job with hair services.
  • pro Sunday ice cream socials are fun, and there are periodic music events in the dining room.
  • pro The nurses and CNAs are great, with Rosemary going above and beyond for her patients.
  • pro The building is beautiful, and the staff are friendly and professional.
  • pro The facility offers a nurturing environment with kind employees.

Cons

  • pro The reviewer describes Greentree Manor as one of the worst-run rehab facilities they've ever encountered.
  • pro The staff is loud and obnoxious and acts like wild animals, disturbing the patients' peace.
  • pro There is no discipline and management appears to care little.
  • pro The facility is totally corrupt and mismanaged.
  • pro The laundry and housekeeping are horrible, with rooms not cleaned regularly.
  • pro The social worker is arrogant and useless, solving problems by ignoring them.
  • pro Personal belongings have been lost and there is no reimbursement.
  • pro The food is awful and often inedible, with overall care described as inconsistent.

Review

Greentree Manor Nursing & Rehab in Waterford is best suited for families seeking a clean, welcoming environment where post-hospital rehab and short-term recuperation can unfold with visible care from frontline staff, an accessible therapy program, and a robust social calendar. The community tends to work well for residents who value a tidy, orderly setting, polite admissions staff, and the reassurance that there are regular activities, hair services, and a comfortable dining atmosphere. In short, those who want a facility that feels well maintained and approachable, with tangible signs of attention from nurses, aides, and activities staff, will find Greentree a credible option. It is less ideal for families that require flawless, day-in-day-out consistency across all shifts or specialized, intensive long-term memory-care oversight.

Explicitly, those may want to consider alternatives if reliable staffing and scrupulous cleanliness are non-negotiables. Several reviews flag persistent inconsistencies in care delivery, communication gaps, and occasional housekeeping or odor concerns, suggesting that daily responsiveness can vary. For loved ones with highly demanding medical needs, or for families desperate for unwavering adherence to medication timing, room upkeep, and rapid response to call bells, a facility with a more uniform track record on those fronts may be a wiser choice. In essence, when predictability and rigorous oversight are essential, explore options with stronger and more consistent operational control.

On the affirmative side, Greentree Manor delivers strong interpersonal warmth that many families value. The staff frequently emerges as courteous, patient, and genuinely caring, with praise for nurses, aides, social workers, and admissions personnel who help coordinate care. The building and its amenities - bright common areas, on-site hair services, dining spaces, and regular social events - contribute to a positive atmosphere that can lift morale and support engagement in rehabilitation. When these strengths are present, residents can experience meaningful social interaction, meaningful activities, and a sense of normalcy that aids recovery and daily quality of life, even as other issues simmer beneath the surface.

Yet the picture is not uniformly favorable. A significant thread of reviews describes disorganization, noise, and staff under pressure, with several accounts alleging neglect or delays in essential tasks such as laundry, hygiene, and medication administration. Reports of unpleasant odors, inconsistent room upkeep, lost clothing, and delayed responses to calls underscore a real risk that the daily experience may fall short of family expectations. Management responsiveness varies in the accounts - some families commend proactive administration, others lament slow or opaque communication. This duality creates a tension: the facility can feel uplifting and supportive, but care can sometimes feel fragmented without ongoing, assertive oversight.

For families navigating a choice, a practical path is to verify day-to-day operations in a thorough, hands-on way. During tours, observe how quickly staff respond to call bells, how aides assist with transfers and incontinence care, and whether housekeeping maintains rooms and bathrooms to a consistently high standard. Seek precise staffing details by shift, confirm the process for laundry and item tracking, and ask how medication timing and administration are audited. Demand transparency about any recurring issues and a concrete plan for remediation, including who supervises front-line staff and how progress is measured. A trial period or a documented service plan that commits to measurable improvements can be decisive.

Ultimately, Greentree Manor can be a solid fit for families prioritizing a pleasant, engaging environment with capable rehabilitation services and a compassionate frontline team, provided there is active family involvement and clear accountability for daily care. For those requiring unwavering consistency, or for loved ones with complex medical or dementia-specific needs, it would be prudent to explore alternatives with longer, more consistent performance records and fewer red flags in daily operations. The discerning approach combines careful visitation, explicit questions about staffing and care workflows, and a willingness to pivot to a more reliable option if the stated assurances do not translate into steady, high-quality care over time.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Greentree Manor Nursing & Rehabilitation is an assisted living community located in Waterford, CT. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers a variety of amenities to enhance the residents' experience. For personal grooming needs, there is a beauty salon on-site. Residents can stay entertained with cable or satellite TV and access to Wi-Fi/high-speed internet. Community-operated transportation makes it easy for residents to move around the area, whether it's for shopping or social outings. A computer center is available for those who want to stay connected digitally.

Meals are provided in a spacious dining room with restaurant-style dining, catering to special dietary restrictions if needed. Housekeeping services ensure that the living environment remains clean and comfortable. Fully furnished private rooms with kitchenettes and private bathrooms offer residents a sense of independence and privacy.

To support physical and mental wellness, Greentree Manor Nursing & Rehabilitation provides various resources and amenities. A fitness room allows residents to engage in exercise activities at their own pace. The wellness center offers programs for mental wellness as well as assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.

The community also emphasizes social engagement through its range of activities. Concierge services are available to assist residents in planning day trips or participating in resident-run activities within the community. Scheduled daily activities provide opportunities for entertainment and socialization, while planned day trips allow residents to explore nearby parks or visit nearby cafes, restaurants, theaters, pharmacies, places of worship, physicians' offices, or hospitals.

Overall, Greentree Manor Nursing & Rehabilitation offers an assisted living community where residents can enjoy a comfortable living environment with various amenities and care services to support their physical well-being and social engagement.

Nearby Places of Interest

Parks

  • Leary Park (0.5 miles)
  • The Park 2 (3.6 miles)
  • Fort Griswold Battlefield State Park (4.3 miles)
  • Fort Trumbull State Park (4.5 miles)
  • Washington Park (4.6 miles)
  • Toby May Park (5.1 miles)
  • Harkness Memorial State Park (6.2 miles)

Physicians

  • Constitution Eye Surgery Center East (1 miles)
  • Cataract & Cornea Eye Specialists (1 miles)
  • Smith Eye Associates (1.4 miles)
  • Cohen's Fashion Optical (1.5 miles)
  • Thames River Orthopedic Association (2 miles)
  • Eastern Connecticut Cardiology Group PC (2.1 miles)
  • Crossroads Orthopaedic Sub Specialists (2.1 miles)

Cafes

  • Panera Bread (1.1 miles)
  • Washington Street Coffee House (3.7 miles)
  • Muddy Waters Cafe (3.9 miles)
  • Starbucks (4.3 miles)
  • Cafe Sol (5.6 miles)
  • Broken Yolk Cafe (5.7 miles)
  • Starbucks (6.1 miles)

Pharmacies

  • Target Pharmacy (1.3 miles)
  • Medicine Shoppe (2.3 miles)
  • CVS Pharmacy (3.7 miles)
  • CVS Pharmacy (3.8 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (5.2 miles)

Places of Worship

  • Temple Emanu-El (1.4 miles)

Theaters

  • Regal Cinemas Waterford 9 (1.7 miles)

Restaurants

  • Chili's Grill & Bar (2.1 miles)
  • Illiano's Real Italian Pizzeria (2.1 miles)
  • Denny's (2.3 miles)
  • Cowlick's Creamery (2.8 miles)
  • McDonald's (2.8 miles)
  • Taco Bell (2.8 miles)
  • Wendy's (2.9 miles)

Hospitals

  • Joshua Center-Montville (3.3 miles)
  • Flanders Health Center (3.8 miles)
  • Charter Oak Walk-In Medical Center PC (3.9 miles)
  • Lawrence And Memorial Family Medicine (6.3 miles)
  • Lawrence Memorial Hospital (6.7 miles)

Transportation

  • New London Union Station (3.9 miles)

Frequently Asked Questions

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